Owners have filed 346 complaints
about the 2013 BMW X3 with NHTSA between 2013 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 5 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the BMW X3. 50 means typical for this
model; 100 means roughly double.
Severity — 43
8.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
166.5%
1,000 – 9,999 miles
52.0%
10,000 – 24,999 miles
62.4%
25,000 – 49,999 miles
208.2%
50,000 – 74,999 miles
3815.5%
75,000 – 99,999 miles
10040.8%
100,000 – 149,999 miles
5823.7%
150,000+ miles
20.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2013peak 14Jun 2026
NHTSA investigations into the 2013 BMW X3
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE13030Opened 6 Sep 2013Closed 25 Oct 2013SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the ca...
Recalls on the 2013 BMW X3
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V608000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk: An electrical short increases the risk of a fire.
24V527000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
17V495000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC. (BMW) is recalling certain 2012-2013 BMW X3 xDrive28i, X3 xDrive35i, and M6 Convertible vehicles and 2013 M6 Coupe vehicles. The affected vehicles have a driver's frontal air bag inflator that may have been improperly welded.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator housing could separate from the base plate and result in metal striking the vehicle occupants, potentially resulting in serious injury or death.
16V333000
CHILD SEAT:LATCH STRAP
BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles manufactured March3, 2014 to April 15, 2016. The affected vehicles have lower anchor bars for securing child restraint seats that may become damaged when using the European-ISOFIX-type, rigid-style connector, child restraint system.
Risk: Damaged lower anchor bars may increase the child's risk of injury in the event of a crash.
14V627000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
13V570000
AIR BAGS
BMW of North America, LLC (BMW) is recalling certain model year 2013 X3 xDrive 28i/35i vehicles manufactured February 11, 2013, through February 27, 2013. Due to a production process error, the tear seam on the instrument panel was not manufactured correctly.
Risk: In the event of a crash, the air bag could improperly deploy, thereby reducing the effectiveness of the air bag's protection and increasing the risk of injury to the front passenger. In addition, parts or fragments from the air bag system could strike and injure the front passenger or other vehicle occupants.
13V454000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024544587,250 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 202446878,381 units in Canada
Engine
Issue: On certain vehicles, fluid from the positive crankcase ventilation (PCV) system could leak on the intake air hose. As a result, the fluid could enter the electrical connector for the water pump and cause a short circuit. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: To reduce the safety risk, BMW advises you to park your vehicle outdoors and away from other vehicles or structures until the recall repairs are completed. BMW will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the water pump and electrical connector. The dealer will also install a shield on the connector.
Recall 2024402312 units in Canada
Airbag
Issue: On certain vehicles, the driver-front airbag inflator could rupture when the airbag deploys in a crash. If this happens, the airbag may not properly inflate and fragments could be propelled toward vehicle occupants. Safety Risk: An airbag inflator that ruptures can create a risk of injury or death. Corrective Actions: BMW will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-front airbag module.
Recall 202439244,131 units in Canada
Airbag
Issue: This recall applies to vehicles that may be equipped with a replacement sport or M-sport steering wheel that has a Takata airbag. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: BMW will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the driver-front airbag module. To learn if your vehicle is affected by this recall, owners may: • Visit <a href= https://www.bmw.ca/en/ssl/VehicleRecall.html> https://www.bmw.ca/en/ssl/VehicleRecall.html</a> • Contact your preferred or local BMW Retailer • Call BMW Customer Relations Recall Services at 1-855-217-3002
Recall 201624230,023 units in Canada
Seats And Restraints
On certain vehicles, the lower anchor bars that are used for installing child seats using the European-ISOFIX-type rigid-style connector may become damaged during vehicle operation. If the lower anchorage bar(s) were to become damaged, this would increase the risk of injury to a child seated in a child seat using this style of connector if involved in a crash. Correction: Dealers will weld a reinforcing bracket to the lower anchor bars and the vehicle body. Note: Child restraint systems using LATCH-type flexible style connectors, which reflect the vast majority of child restraint systems used in Canada, do not cause this issue.
Recall 20144351,279 units in Canada
Powertrain
On certain vehicles, a defect in manufacturing could result in a loss of oil supply to the vacuum pump. If this were to occur, the vacuum pump could fail, causing a loss of power assist to the braking system. This could cause increased stopping distances, possibly resulting in a crash causing injury and/or damage to property. Correction: Dealers will install a camshaft seal disk locking ring. Note: This is an expansion of recall 2013-330.
Recall 20133309,406 units in Canada
Brakes
On certain vehicles, a defect in manufacturing could result in a loss of oil supply to the vacuum pump. If this were to occur, the vacuum pump could fail, causing a loss of power assist to the braking system. This could cause increased stopping distances, possibly resulting in a crash causing injury and/or damage to property. Correction: Dealers will install a camshaft seal disk locking ring.
Recall 201212967,771 units in Canada
Label
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standards. Specifically, the compliance label does not indicate the wheel rim size, as required by the Standard. Correction: Due to the inconsequential nature of this non-compliance, no action will be taken.
Reports where the owner recorded a crash, a fire, an injury or a death.
Bel Air, MDFire
UNKNOWN OR OTHER
The car experienced major issues and nearly stalled while driving. It was pulled off a road into a driveway where it caught fire and burned to the ground. No recall information was ever sent to my house. Very dangerous occurrence. We are lucky that no one was hurt.
NHTSA complaint #11698316 — an unverified report by a vehicle owner.
at 160,000 milesMalvern, ARFire1 injured
ELECTRICAL SYSTEM
The contact owns a 2013 BMW X3. The contact stated that after starting the vehicle, smoke was noticed leaking from under the hood. The contact stated that after she opened the hood, the vehicle caught on fire. No warning lights were illuminated. In addition, the contact stated that she and a neighbor had extinguished the fire utilizing a fire extinguisher. No police report was filed. The fire department did not arrive on scene. The vehicle was not towed. The vehicle was not deemed a total loss. The contact was burned on her hand however, she did not seek medical attention. Upon further inspection, the contact noticed that spark plug wires and other unknown parts were burned. The contact stated that the vehicle was previously seen by a local dealer for recall repair; however, the vehicle was not diagnosed with any recall-related failures and was diagnosed as needing a timing change replacement. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11687293 — an unverified report by a vehicle owner.
at 160,000 milesMalvern, ARFire1 injured
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW X3. The contact stated that after starting the vehicle, smoke was noticed leaking from under the hood. The contact stated that after she opened the hood, the vehicle caught on fire. No warning lights were illuminated. In addition, the contact stated that she and a neighbor had extinguished the fire utilizing a fire extinguisher. No police report was filed. The fire department did not arrive on scene. The vehicle was not towed. The vehicle was not deemed a total loss. The contact was burned on her hand however, she did not seek medical attention. Upon further inspection, the contact noticed that spark plug wires and other unknown parts were burned. The contact stated that the vehicle was previously seen by a local dealer for recall repair; however, the vehicle was not diagnosed with any recall-related failures and was diagnosed as needing a timing change replacement. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11687293 — an unverified report by a vehicle owner.
Waynesville, OHCrash
POWER TRAIN
As I was backing up, my car suddenly accelerated. I was shocked and tried to brake as fast as I could. I did slow down, but still hit a car that was parked nearby. This happened at a gas station. I did have the codes read, but nothing showed up. There were no warning indicators. At first I thought it was a driver error on my part, but after a great deal of thought and internet searching, I believe this to be car issue. I do have the surveillance security camera video from the gas station.
NHTSA complaint #11624421 — an unverified report by a vehicle owner.
Las Vegas, NVFire
ELECTRICAL SYSTEM
The contact owned a 2013 BMW X3. The contact stated while driving 45 MPH, there was smoke coming from the engine compartment and the vehicle suddenly lost automotive power. The contact exited the vehicle and discovered a fire on the water pump. The fire spread throughout the entire vehicle causing major cosmetic damage. No warning light was illuminated. The vehicle was towed to an auto body shop where it was determined that the vehicle was totaled. The contact was notified that the VIN was included in the NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11623004 — an unverified report by a vehicle owner.
Las Vegas, NVFire
ENGINE AND ENGINE COOLING
The contact owned a 2013 BMW X3. The contact stated while driving 45 MPH, there was smoke coming from the engine compartment and the vehicle suddenly lost automotive power. The contact exited the vehicle and discovered a fire on the water pump. The fire spread throughout the entire vehicle causing major cosmetic damage. No warning light was illuminated. The vehicle was towed to an auto body shop where it was determined that the vehicle was totaled. The contact was notified that the VIN was included in the NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11623004 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Fremont, CA
SERVICE BRAKES
My Brake Vacuum Pump is broken, with oil leaking into the vacuum reservoir. The brake distance is much longer. I searched the web and found out a lot of people had the same issue.
NHTSA complaint #11743291 — an unverified report by a vehicle owner.
at 106,000 milesPontiac, MI
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2013 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light and drivetrain warning light illuminated. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed that the positive battery terminal motherboard had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was later towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted again. The manufacturer was made aware of the failure. The approximate failure mileage was 106,000.
NHTSA complaint #11737264 — an unverified report by a vehicle owner.
at 106,000 milesPontiac, MI
ENGINE
The contact owns a 2013 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light and drivetrain warning light illuminated. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed that the positive battery terminal motherboard had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was later towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted again. The manufacturer was made aware of the failure. The approximate failure mileage was 106,000.
NHTSA complaint #11737264 — an unverified report by a vehicle owner.
Chicago, IL
POWER TRAIN
BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. Never once when my car was in for service did they mention the issue or proactively check. My vehicle now has the issue per the dealership snd indicated it is approximately a 20k repair which they included a new engine. I also followed BMWs recommendation to have the oil changed 1year or when miles were hit per their change program. Just has the oil changed in November and at the end of December now timing chain issues. Again multiple times this issue could have been identified and proactively fixed while under warrenty. Also has issues where the material on the glove box peeled off. BMW is also aware of this issue. Poor design and quality on these models/engine. Thank goodness i was not on the expressway when drivabilty issuev occurred!!!
NHTSA complaint #11708687 — an unverified report by a vehicle owner.
Chicago, IL
ENGINE
BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. Never once when my car was in for service did they mention the issue or proactively check. My vehicle now has the issue per the dealership snd indicated it is approximately a 20k repair which they included a new engine. I also followed BMWs recommendation to have the oil changed 1year or when miles were hit per their change program. Just has the oil changed in November and at the end of December now timing chain issues. Again multiple times this issue could have been identified and proactively fixed while under warrenty. Also has issues where the material on the glove box peeled off. BMW is also aware of this issue. Poor design and quality on these models/engine. Thank goodness i was not on the expressway when drivabilty issuev occurred!!!
NHTSA complaint #11708687 — an unverified report by a vehicle owner.
Chicago, IL
FUEL/PROPULSION SYSTEM
BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. Never once when my car was in for service did they mention the issue or proactively check. My vehicle now has the issue per the dealership snd indicated it is approximately a 20k repair which they included a new engine. I also followed BMWs recommendation to have the oil changed 1year or when miles were hit per their change program. Just has the oil changed in November and at the end of December now timing chain issues. Again multiple times this issue could have been identified and proactively fixed while under warrenty. Also has issues where the material on the glove box peeled off. BMW is also aware of this issue. Poor design and quality on these models/engine. Thank goodness i was not on the expressway when drivabilty issuev occurred!!!
NHTSA complaint #11708687 — an unverified report by a vehicle owner.
at 100,000 milesRochester, NY
ELECTRICAL SYSTEM
The contact's daughter owns a 2013 BMW X3. The contact stated that the vehicle was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact took the vehicle to the dealer for the recall repair; however, the dealer found no signs of contamination and installed a water pump connector cap. The contact stated that a month after the repair, the engine was overheating while idling, and there was while smoke coming from the engine with an unknown warning light on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic, where the water pump and the battery were replaced. The mechanic informed the contact that the water pump connector cap was faulty and had caused the failure. The contact was reminded by his wife of the water pump recall and that the connector cap was replaced due to the recall. Despite the repair, the vehicle shut off soon after starting the vehicle. Due to the failure, the vehicle was towed to a BMW specialist, who discovered that an antifreeze leak had caused corrosion of several electrical wires inside the engine. The specialist informed the contact that the vehicle needed two engine wiring harnesses, an engine computer, and an IVM (Integrated Supply Module). The manufacturer was notified of the failure, and the contact filed paperwork online to be reimbursed for the repairs made to the vehicle. The manufacturer denied the reimbursement because the vehicle had been serviced by an independent mechanic and not a dealer. The vehicle was not repaired. The failure mileage was approximately 100,000.
NHTSA complaint #11703764 — an unverified report by a vehicle owner.
at 100,000 milesRochester, NY
ENGINE AND ENGINE COOLING
The contact's daughter owns a 2013 BMW X3. The contact stated that the vehicle was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact took the vehicle to the dealer for the recall repair; however, the dealer found no signs of contamination and installed a water pump connector cap. The contact stated that a month after the repair, the engine was overheating while idling, and there was while smoke coming from the engine with an unknown warning light on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic, where the water pump and the battery were replaced. The mechanic informed the contact that the water pump connector cap was faulty and had caused the failure. The contact was reminded by his wife of the water pump recall and that the connector cap was replaced due to the recall. Despite the repair, the vehicle shut off soon after starting the vehicle. Due to the failure, the vehicle was towed to a BMW specialist, who discovered that an antifreeze leak had caused corrosion of several electrical wires inside the engine. The specialist informed the contact that the vehicle needed two engine wiring harnesses, an engine computer, and an IVM (Integrated Supply Module). The manufacturer was notified of the failure, and the contact filed paperwork online to be reimbursed for the repairs made to the vehicle. The manufacturer denied the reimbursement because the vehicle had been serviced by an independent mechanic and not a dealer. The vehicle was not repaired. The failure mileage was approximately 100,000.
NHTSA complaint #11703764 — an unverified report by a vehicle owner.
Bethesda, MD
ENGINE
While driving my 2013 BMW X3 xDrive28i under normal conditions, a “drivetrain malfunction” warning suddenly appeared, immediately followed by a “low oil pressure” warning. Within seconds, the engine lost all power and shut off completely while the vehicle was in motion. I had to coast and steer the car off the roadway and push it to safety with the help of others. My safety and the safety of other drivers were at risk due to the sudden and complete loss of propulsion in active traffic. An independent BMW-trained service center confirmed that the engine suffered catastrophic internal damage caused by failure of the timing chain system. This timing chain defect is well documented in BMW’s N20 engines and is the subject of a class action lawsuit. The vehicle is now completely undriveable and remains at the repair facility. Engine replacement is the only option and is estimated between $12,000–$15,000, far exceeding the value of the vehicle. The failed engine and vehicle are available for inspection upon request. The problem has been reproduced and confirmed by an independent BMW specialist. BMW has not yet inspected the vehicle, although I did call and report to BMW North America. They have not responded to my numerous calls and outreach. No police or insurance representatives have inspected it because there was no collision, just sudden engine failure. There were no symptoms before the incident. The drivetrain and oil pressure warnings appeared only moments before the engine shut down. I had no opportunity to safely exit traffic before the vehicle lost power completely. This sudden failure due to a known engine defect presents a significant safety concern.
NHTSA complaint #11702773 — an unverified report by a vehicle owner.
Bel Air, MDFire
UNKNOWN OR OTHER
The car experienced major issues and nearly stalled while driving. It was pulled off a road into a driveway where it caught fire and burned to the ground. No recall information was ever sent to my house. Very dangerous occurrence. We are lucky that no one was hurt.
NHTSA complaint #11698316 — an unverified report by a vehicle owner.
Cabot, AR
ENGINE
I own a 2013 BMW X3 equipped with the N20 engine. After approximately 17 months of ownership and only around 11,000 miles of normal driving, the vehicle suffered a sudden and complete engine failure without warning. The independent diagnostic determined the failure was due to a timing chain and oil pump drive chain defect, which is a well-documented issue in BMW N20 engines. This defect has been acknowledged by BMW through Technical Service Bulletin SI B11 03 17 and the national class action settlement Bang v. BMW of North America. The defect causes premature wear and eventual breakage of the timing chain components, resulting in catastrophic engine damage. My vehicle is now inoperable, and the cost to repair exceeds $7,500 — far more than the vehicle’s value. There were no prior warning lights, noises, or messages. This sudden engine failure creates a safety risk, as the vehicle could lose power unexpectedly while driving. No authorized BMW dealer had ever performed timing chain replacement on this vehicle, and the issue was not disclosed at the time of sale. I am filing this complaint so NHTSA is aware of the widespread nature and serious safety implications of this defect.
NHTSA complaint #11691873 — an unverified report by a vehicle owner.
at 160,000 milesMalvern, ARFire1 injured
ELECTRICAL SYSTEM
The contact owns a 2013 BMW X3. The contact stated that after starting the vehicle, smoke was noticed leaking from under the hood. The contact stated that after she opened the hood, the vehicle caught on fire. No warning lights were illuminated. In addition, the contact stated that she and a neighbor had extinguished the fire utilizing a fire extinguisher. No police report was filed. The fire department did not arrive on scene. The vehicle was not towed. The vehicle was not deemed a total loss. The contact was burned on her hand however, she did not seek medical attention. Upon further inspection, the contact noticed that spark plug wires and other unknown parts were burned. The contact stated that the vehicle was previously seen by a local dealer for recall repair; however, the vehicle was not diagnosed with any recall-related failures and was diagnosed as needing a timing change replacement. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11687293 — an unverified report by a vehicle owner.
at 160,000 milesMalvern, ARFire1 injured
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW X3. The contact stated that after starting the vehicle, smoke was noticed leaking from under the hood. The contact stated that after she opened the hood, the vehicle caught on fire. No warning lights were illuminated. In addition, the contact stated that she and a neighbor had extinguished the fire utilizing a fire extinguisher. No police report was filed. The fire department did not arrive on scene. The vehicle was not towed. The vehicle was not deemed a total loss. The contact was burned on her hand however, she did not seek medical attention. Upon further inspection, the contact noticed that spark plug wires and other unknown parts were burned. The contact stated that the vehicle was previously seen by a local dealer for recall repair; however, the vehicle was not diagnosed with any recall-related failures and was diagnosed as needing a timing change replacement. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11687293 — an unverified report by a vehicle owner.
Edison, NJ
POWER TRAIN
I am submitting this report to highlight a serious safety defect involving premature timing chain failures in BMW vehicles. The case relates to a 2013 BMW X3, but the problem is widely documented across multiple BMW models from this production era. The timing chain is intended to last the lifetime of the engine. If it stretches, loosens, or fails, the engine can shut down immediately, causing sudden loss of power steering, power brakes, and overall control of the vehicle. This creates an extreme risk of accidents at highway speeds or in traffic. Unlike tires or brakes, this is not a normal wear component and should not fail under ordinary driving conditions. In this vehicle, the timing chain issue was identified at under 72,000 miles. A timing chain should last well over 400,000 miles under normal operation. The premature failure reflects a design flaw, not normal aging or maintenance. The vehicle had recently undergone major servicing at a BMW authorized dealer. At that time, the timing belt and other components were replaced at significant cost. The dealership did not disclose any timing chain concerns during that service. Only shortly afterward, during a recall-related visit, did they report that the timing chain required replacement, with a repair estimate of several thousand dollars. This matter was raised with BMW of North America, including a direct letter to its CEO. BMW acknowledged receipt but declined to take responsibility, treating the matter as outside warranty coverage rather than as a safety defect. The timing chain issue is widely reported, and BMW is aware of it. The sudden engine failure that can result from this defect presents a major safety hazard that warrants NHTSA’s attention.
NHTSA complaint #11682774 — an unverified report by a vehicle owner.
at 134,000 milesYonkers, NY
STRUCTURE
The contact owns a 2013 BMW X3. The contact stated that while operating the vehicle, there was smoke coming from under the hood of the vehicle, and there was oil leaking from the engine compartment. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the engine gasket was faulty and needed to be replaced. Additionally, the contact was informed that the subframe of the vehicle was rusted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.
NHTSA complaint #11676142 — an unverified report by a vehicle owner.
at 134,000 milesYonkers, NY
ENGINE
The contact owns a 2013 BMW X3. The contact stated that while operating the vehicle, there was smoke coming from under the hood of the vehicle, and there was oil leaking from the engine compartment. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the engine gasket was faulty and needed to be replaced. Additionally, the contact was informed that the subframe of the vehicle was rusted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.
NHTSA complaint #11676142 — an unverified report by a vehicle owner.
at 116,262 milesFairfield, CA
ELECTRICAL SYSTEM
The contact called on behalf of the owner of a 2013 BMW X3. The contact stated that the owner received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that while her mother was driving 60 MPH, the vehicle jerked, with an abnormal sound coming from the engine before the engine seized. The message "Service Engine" was displayed. After several attempts, the vehicle was able to restart; however, an abnormal sound was coming from the engine. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact had received the notification after the failure. The manufacturer was not made aware of the failure. The failure mileage was 116,262.
NHTSA complaint #11668742 — an unverified report by a vehicle owner.
at 116,262 milesFairfield, CA
ENGINE AND ENGINE COOLING
The contact called on behalf of the owner of a 2013 BMW X3. The contact stated that the owner received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that while her mother was driving 60 MPH, the vehicle jerked, with an abnormal sound coming from the engine before the engine seized. The message "Service Engine" was displayed. After several attempts, the vehicle was able to restart; however, an abnormal sound was coming from the engine. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact had received the notification after the failure. The manufacturer was not made aware of the failure. The failure mileage was 116,262.
NHTSA complaint #11668742 — an unverified report by a vehicle owner.
at 114,000 milesSyracuse, NY
ELECTRICAL SYSTEM
The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that for the past several months the vehicle needed several attempts before the vehicle started. The contact called a dealer and was informed that parts were not available. The vehicle was not diagnosed or repaired. The failure mileage was approximately 114,000. Parts distribution disconnect.
NHTSA complaint #11664527 — an unverified report by a vehicle owner.
at 114,000 milesSyracuse, NY
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that for the past several months the vehicle needed several attempts before the vehicle started. The contact called a dealer and was informed that parts were not available. The vehicle was not diagnosed or repaired. The failure mileage was approximately 114,000. Parts distribution disconnect.
NHTSA complaint #11664527 — an unverified report by a vehicle owner.
Providence, RI
ENGINE
Purchased a used bmw x3 2013 about 2 years ago in may of 2023 since the beginning it was smoking and almost caught fire. I did open a case with the dealers commission / dmv to go after the mom and pop seller. But it was unfounded thankfully. It was at the dmv facility for a few months. Once it was unfounded in January of 2024 we immediately had it towed from the dmv inspections to bmw in Warwick . Where we were at first told it was a $5000 fix ( book value was only $9000 which we had paid $8000) then told it was a $7000 fix ended up being a $12,750 fix I was mortified but already too far in to do anything we were assured once the car came back it would have no lights on the dash and everything would be fixed and under warranty if anything did go wrong needless to say it took us months to come up w the $ that car sat there till may of 2024 as they was about 1/3 of my salary for the whole year . Needless to say we were paying monthly which was ok’d by the dealership . Once my wife went to pick it up immediately all lights were still on dash all same code service rep wasn’t there that day had to bring it back the next day for them to tell us it was something else causing that code and gave me a new estimate with some of the thing that we even just paid to repair on the new work order when my wife asked about it they said they would see if it was covered under warranty . We opened a case with bmw Warwick who did nothing but tell me to contact the corporate . October 2024 a recall was issued on the parts we supposedly just paid to fix bmw Warwick claimed there was a fuel leak and that’s what we paid to repair early but on the recall letter almost word for word it claims there was a coolant leak and could cause smoking an even in some cases a fire . From the same area of the vehicle that we just paid to repair which would explain why they “fixed it” and they were sure what happens . Less than a year later engine seized up same as before
NHTSA complaint #11660929 — an unverified report by a vehicle owner.
Scotch Plains, NJ
ENGINE
Engine stalling and would not restart immediately while in traffic. I was able to get to side of road and restart engine after a few minutes. NHTSA campaign number: 23V707 should have covered the repair/replacement of vanos bolts. BMW is not authorizing the repair under the recall by excluding my VIN number form their voluntary recall.
NHTSA complaint #11659352 — an unverified report by a vehicle owner.
at 102,000 milesSanta Ana, CA
ELECTRICAL SYSTEM
The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 65 MPH, the vehicle started to lose motive power. The vehicle displayed a message to reduce the speed as the vehicle was losing motive power. The contact merged to the side of the road and contacted a tow truck company; however, before the tow truck arrived, the contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with turbo failure. The vehicle was repaired; however, the failure persisted. On another occasion, the failure recurred, and the failure became more frequent. The contact received the notification, and the vehicle was then taken to a dealer; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
NHTSA complaint #11651350 — an unverified report by a vehicle owner.
at 102,000 milesSanta Ana, CA
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 65 MPH, the vehicle started to lose motive power. The vehicle displayed a message to reduce the speed as the vehicle was losing motive power. The contact merged to the side of the road and contacted a tow truck company; however, before the tow truck arrived, the contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with turbo failure. The vehicle was repaired; however, the failure persisted. On another occasion, the failure recurred, and the failure became more frequent. The contact received the notification, and the vehicle was then taken to a dealer; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
NHTSA complaint #11651350 — an unverified report by a vehicle owner.
at 93,000 milesSaint Albans, VT
POWER TRAIN
The contact owns a 2013 BMW X3. The contact stated that while driving at an undisclosed speed, the contact became aware of an abnormal sound coming from the vehicle, with the drivetrain warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a stretched timing chain. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
NHTSA complaint #11647319 — an unverified report by a vehicle owner.