FaultScore

Cadillac Deville equipment problems

64 of the 3,660 complaints filed about the Cadillac Deville are about the equipment — 2% of everything owners reported. The worst model year for it is 1997.

64

Complaints

2%

Share of all complaints

2

Crashes

3

Fires

Equipment & Accessories complaints by model year

1987 Deville 1 1.6%

Median failure at 108,100 miles

1988 Deville 1 1.6%
1989 Deville 1 1.6%
1990 Deville 4 6.3%

Median failure at 100,000 miles

1991 Deville 1 1.6%
1992 Deville 7 10.9%
1993 Deville 1 1.6%
1994 Deville 2 3.1%
1995 Deville 5 7.8%

Median failure at 43,000 miles

1996 Deville 7 10.9%
1997 Deville 12 18.8%

Median failure at 69,375 miles

1998 Deville 5 7.8%

Median failure at 29,000 miles

1999 Deville 3 4.7%
2000 Deville 4 6.3%

Median failure at 60,135 miles

2001 Deville 3 4.7%
2002 Deville 2 3.1%

Median failure at 28,500 miles

2003 Deville 3 4.7%

Median failure at 11,000 miles

2004 Deville 2 3.1%

Median failure at 45,000 miles

What owners said

1997 Cadillac Deville at 92,000 miles Henderson, NV

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING OVER A SPEED BUMP, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE AIR CONDITIONER FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

NHTSA complaint #10822794 — an unverified report by a vehicle owner.

2001 Cadillac Deville Ladson, SC

EQUIPMENT:APPLIANCE:AIR CONDITIONER

I WAS DRIVING ON 1-26 AND EXIT ON NORTH MEETING ST RD. NORTH CHARLESTON SC WHEN THE POWER STEERING WENT OUT THE CAR WAS DIFFICULT TO STEER THE POWER STEERING LINE WAS DAMAGED DUE TO DESIGN DEFECT. THE IGNITION SWITCH LOCKED AND CAR COULD NOT START. BRAKES TRACTION SYSTEM LIGHT AND ENGINE LIGHT STAY ON CAR USED 2QTS OF OIL A MONTH THE AIR CONDITIONER FAN WIRE SMELL LIKE IT WAS BURNING AFTER FAN QUIT WORKING.

NHTSA complaint #10597706 — an unverified report by a vehicle owner.

2002 Cadillac Deville at 33,000 miles LOS Altos, CA

EQUIPMENT

2002 CADILLAC DTS STALLS INTERMITTENTLY AT A STOP LIGHT AND SOMETIMES WHILE DRIVING. IT WILL RESTART OK.

NHTSA complaint #10342451 — an unverified report by a vehicle owner.

1989 Cadillac Deville Inglewood, CA

EQUIPMENT

1989 CADILLAC DEVILLE CP SPEED ACTUATOR - HIGH IDLE / RUNAWAY VEHICLE - HAVE REPLACED 3 TIMES PROBLEMS STILL HAPPENING. NOW I WILL NOT DRIVE THIS CAR FOR FEAR OF A ACCIDENT! I WENT ONLINE TO SEE IF ANY OTHER CONSUMERS HAD SAME PROBLEMS AND IT IS CONFIRMED! "INCIDENTS NUMEROUS TIMES".

NHTSA complaint #10315999 — an unverified report by a vehicle owner.

2004 Cadillac Deville at 45,000 miles Stone Mountain, GA

EQUIPMENT

THE POWER WINDOWS IN MY 2004 DEVILLE ONE WINDOW PER YEAR HAS JUST GONE BAD THE MOTOR FOR THE POWER WINDOW HAD TO BE REPLACED AND IT HAS COST ME $300.00 PER WINDOW. SO FAR THREE WINDOWS HAVE GONE OUT AND I AM NOW WAITING FOR THE FOURTH AND HOPEFULLY FINAL WINDOW TO GO OUT AT A COST OF $1,200.00.

NHTSA complaint #10244875 — an unverified report by a vehicle owner.

2002 Cadillac Deville at 24,000 miles Mcqueeney, TX

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

DT*: THE CONTACT STATED WHEN CHANGING A FLAT TIRE, THE JACK COLLAPSED CAUSING THE VEHICLE TO FALL, CATCHING THE RIGHT HAND OF THE 74 YEAR OLD MALE, BETWEEN THE FENDER AND THE DOUGHNUT OF THE JACK. THERE WAS A LACERATION ON THE BACK OF THE HAND AND ACROSS THE FINGERS AND SEVERE SWELLING AND NUMBNESS. THERE MAY BE NERVE DAMAGE SUSTAINED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY A FAMILY MEMBER, AND PHOTOS WERE TAKEN OF THE BROKEN JACK. THE SALES DEALER AND MANUFACTURER WERE NOTIFIED.

NHTSA complaint #10176143 — an unverified report by a vehicle owner.

1995 Cadillac Deville at 43,000 miles Berryville, VA

EQUIPMENT

I OWN A 95 CADILLAC THAT HAD LESS THAN 3000 MILES ON IT WHEN I GOT IT IN 95. IN 2000 THE FUEL PUMP SHORTED OUT IN THE FUEL TANK BURNING UP THE FUEL PUMP AND THE WIRING HARNESS GOING TO IT. I HAD THE CAR REPAIRED AT STUTZMAN CADILLAC IN WINCHESTER VA. IN NOVEMBER 2005 THE SAME THING HAPPENED AGAIN. I CALLED CADILLAC MAIN OFFICE AND TALKED TO TOLD THEM ABOUT WHAT HAD HAPPENED. THE ONLY REPLY I GOT FROM THEM WAS THEY WERE SORRY THAT I WAS HAVING PROBLEMS WITH THE CAR. THE FIRST TIME THIS HAPPENED THE CAR HAD 43000 MILES ON IT . IT NOW HAS 81000. IT SEEMS TO ME THAT THERE OUGHT TO BE A FUSE OR SOMETHING TO KEEP THIS FROM HAPPENING.

NHTSA complaint #10140832 — an unverified report by a vehicle owner.

1987 Cadillac Deville at 108,100 miles Shannon, AL Fire

EQUIPMENT:APPLIANCE:AIR CONDITIONER

1987 CADILLAC DEVILLE CAUGHT ON FIRE WHILE PARKED.*MR THE CONSUMER BELIEVED THE FIRE WAS DUE TO WIRING REPAIRS THAT WERE PERFORMED BY THE DEALER. PRIOR TO THE FIRE THE CONSUMER HAD OTHER REPAIRS DONE ON THE CAR SUCH AS A NEW RACK AND PINION, STRUTS, TRANSMISSION, RADIATOR, AND REPAIRS TO THE AIR CONDITION. *JB

NHTSA complaint #10119094 — an unverified report by a vehicle owner.

2004 Cadillac Deville Arcadia, WI

EQUIPMENT

THE ONSTAR EQUIPMENT ON 2004 CADILLAC DEVILLE DID NOT WORK PROPERLY. ***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED THE PHONE DID NOT RECONIZE VOICE COMMAND.

NHTSA complaint #10117324 — an unverified report by a vehicle owner.

1998 Cadillac Deville at 48,000 miles Cape Coral, FL

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

WHILE DRIVING AT NORMAL SPEEDS VEHICLE GOT A FLAT. WHILE RAISING THE VEHICLE WITH ORIGINAL JACK IT SUDDENLY COLLAPSED. THERE WERE NO INJURIES. *AK THE JACK COLLAPSED CRUSHING THE AREA OF THE LOWER FRONT FENDER BEHIND THE WHEEL. THE JACK COLLAPSED IMMEDIATELY AFTER PUTTING ON THE SPARE AND HAND TIGHTENING THE NUTS. CAR WAS IN PARK AND THE EMERGENCY BRAKE WAS ON. *BF

NHTSA complaint #10115807 — an unverified report by a vehicle owner.

1998 Cadillac Deville at 10,000 miles Mchenry, IL

EQUIPMENT:ELECTRICAL

THE ABS TRACTION CONTROL WAS NOT WORKING AND THE DEALER WAS UNABLE TO RESOLVE THE PROBLEM. THE VEHICLE HAS BEEN IN AND OUT OF THIS DEALER REPAIR SHOP FOR THIS PROBLEM SINCE AUG. 2002 AND THE INTERMITTENT PROBLEM WITH BRAKE FAILURES AND EXTENDED BRAKING DISTANCE KEEP RECURRING. *JB ANNTENA STUCK UP. POWER ANTENNA ASSEMBLY REPLACED. OIL LEVEL LOW AND OIL LIGHT IS ON. THERE WAS NO READING ON THE DIPSTICK. HAD TO ADD TWO QUARTS OF OIL AFTER DRIVING 1500 MILES. OIL LIFE INDICATOR WAS RESET. PISTON, ROD AND OIL RINGS REPLACED. DRIVERS SIDE HEADLIGHT COVER FELL OFF WITH BULB BURNT OUT. HEADLAMP HOUSING ASSEMBLY REPLACED. CONSUMER WENT TO START VEHICLE AND IT WOULDN'T START. BATTERY REPLACED. CATALYTIC CONVERTER RATTLING. DRIVERS SIDE HEATED SEAT/SWITCH INOPERATIVE. WHILE GIVING GAS HESITATES; STRUGGLES UP A HILL. SPARK PLUG WIRE REPLACED. NOTIFICATION BY POSTCARD. ORDERED PARTS. DRIVERS SIDE WINDOW WON'T GO UP. REPLACED LEFT DOOR WINDOW SWITCH. SES LIGHT ON. EXHAUST RECIRCULATION VALVE (EGR) REPLACED. TRANSMISSION MAKES A GRINDING NOISE ON FAST ACCELERATION. DEALER FOUND THE EXHAUST PIPE AT THE REAR OF THE CONVERTER SHIFTING A CROSS BRACE WHEN ACCELERATING. REARVIEW MIRROR BROKE OFF BASE.

NHTSA complaint #10108720 — an unverified report by a vehicle owner.

2003 Cadillac Deville at 11,000 miles Cambridge, WI

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

1.MY WIFE WAS DRIVING THE CAR, WHEN SUDDENLY, THE RADIO VOLUME JUMPED FROM A LOW LEVEL TO AN EXTREMELY LOUD LEVEL AND SCARED HER TO THE POINT THAT SHE NEARLY DROVE OFF THE ROAD. 2. RADIO VOLUME INTERMITTENT.*AK 3. REPLACED RADIO SIX TIMES- STILL NOT WORKING PROPERLY

NHTSA complaint #10074957 — an unverified report by a vehicle owner.

1990 Cadillac Deville at 100,000 miles Hastings, MN

EQUIPMENT:ELECTRICAL

CONSUMER COMPLAINED ABOUT A JBS TECHNOLOGY REMOTE STARTER PROBLEM WHICH HE INSTALLED IN THE VEHICLE. IT WAS CALLED THE BULLDOG REMOTE CONTROL STARTER.

NHTSA complaint #10056009 — an unverified report by a vehicle owner.

2000 Cadillac Deville at 57,141 miles Hillsboro, NM

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THE VEHICLE'S WIRING IN THE TRANSMISSION BURNED UP. *MR THE CONSUMER ALSO INQUIRED ABOUT THE RADIOS BAD RECEPTION CLEARING UP WHEN THE TURN SIGNALS WERE ACTIVATED. IN ADDITION, THE CONSUMER WANTED TO WAS THERE ANY WIRING DEFECTS WITH THE VEHICLE. *PH

NHTSA complaint #10041838 — an unverified report by a vehicle owner.

2000 Cadillac Deville at 63,130 miles Marshville, NC

EQUIPMENT:APPLIANCE:AIR CONDITIONER

MOTOR MOUNT BROKE, WHICH CAUSED THE ENGINE TO MOVE AND RUPTURE THE AIR CONDITIONING SYSTEM. *AK LEFT STEERING TIE ROD WAS WORN ALMOST TO A POINT OF FAILURE. CADILLAC FELT THE CONSUMER WAS ENTITLED TO REIMBURSEMENT, SO THEY SENT HIM A CHECK FOR $585.65 TO OFFSET TO SOME DEGREE THE FAILURE CAUSED. *PH

NHTSA complaint #10033863 — an unverified report by a vehicle owner.

2001 Cadillac Deville North Myrtle Beach, SC

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

CONSUMER STATES WHILE CHANGING THE RIGHT FRONT TIRE, THE JACK SNAPPED DOWN AND BEND THE RIM. DEALER NOTIFIED.

NHTSA complaint #10029735 — an unverified report by a vehicle owner.

2003 Cadillac Deville Atlanta, GA

EQUIPMENT

WHEN USING THE JACK TO REPLACE A BLOWN TIRE, THE JACK COLLAPSED AND CAUSED DAMAGE TO THE VEHICLE. THE SCISSOR JACK HINGE HOOKED OVER A PIN AND IT CAME APART. THE VEHICLE WAS NOT SUPPORTED BY THE JACK. *NLM

NHTSA complaint #10019366 — an unverified report by a vehicle owner.

1997 Cadillac Deville at 46,750 miles Macungie, PA

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

THIS IS A COPY OF AN EMAIL I SENT TO CADILLAC. CADILLAC DID RESPOND, HOWEVER, THEY ARE NOT PURSUING THIS ISSUE ANY FURTHER. I HAD A VERY DISTURBING EXPERIENCE THIS PAST SATURDAY EVENING, FEBRUARY 15, 2003. MY WIFE AND MYSELF WENT OUT FOR DINNER AND THE RIGHT FRONT TIRE WENT FLAT. IT WAS ONLY 15 DEGREES OUT AND I DECIDED TO CHANGE THE TIRE MYSELF. I LOOSENED THE LUG NUTS, THEN USING THE FACTORY JACK, RAISED THE CAR, TOOK OFF THE FLAT TIRE, INSTALLED THE SPARE, AND HAND TIGHTENED ALL THE LUGS NUTS. I THEN WENT TO LOWER THE JACK AND AS I STARTED TURNING THE BOLT TO LOWER THE CAR, THE JACK BROKE AND THE CAR FELL. LUCKILY I WAS NOT UNDER THE TIRE OR ANY OTHER PART OF THE CAR. WHEN I PULLED THE JACK OUT FROM UNDER THE CAR, THE SIDES OF THE JACK TORE. IT APPEARS THAT THE JACK WAS MADE OUT OF MATERIAL ABOUT TWICE THE THICKNESS OF SHEET METAL. THE JACK WAS NOT ROBUST ENOUGH TO HANDLE A 4000 LB. CAR. I WAS PARKED ON A LEVEL PARKING LOT WHEN I CHANGED THE TIRE.

NHTSA complaint #10008178 — an unverified report by a vehicle owner.

1992 Cadillac Deville Menomonee Falls, WI

EQUIPMENT

THE CONSUMER HAS EXPERIENCED A DEFECTIVE WATER PUMP. THE PUMP HAS BEEN REPLACED ON SIX OCCASIONS. SCC

NHTSA complaint #10003733 — an unverified report by a vehicle owner.

1996 Cadillac Deville Lockport, NY

EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES

THE CHROME WHEELS ARE STARTING TO PEEL. CONSUMER STATES TIRES ARE LOOSING AIR. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

NHTSA complaint #10002025 — an unverified report by a vehicle owner.

Other Cadillac Deville problems