30 of the
856 complaints filed about the Chevrolet Express
are about the seat belts —
4% of everything owners reported.
The worst model year for it is 2000.
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE CABLE THAT HELD THE SEAT BELTS TOGETHER, LOCATED IN THE REAR MIDDLE ROW, SNAPPED WITHOUT WARNING. AS A RESULT, THE CONTACT WAS CONCERNED THAT, IN THE EVENT OF A CRASH, THE SEAT BELTS WOULD NOT SECURE PROPERLY AND CAUSE AN INJURY. THE CONTACT ALSO STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR HINGES FRACTURED. THE CONTACT STATED THAT THE DOORS WERE GLUED SHUT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 228,000. UPDATED 10/17*LJ UPDATED 10/4/18
NHTSA complaint #11013927 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHILE DRIVING 43 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SHOULDER OF THE SEAT BELT DID NOT LOCK, WHICH CAUSED THE CONTACT'S BODY TO BE JERKED AROUND IN THE SEAT. THE REAR PASSENGER SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THUMB, LOWER TORSO, AND KNEES. THE CONTACT ALSO SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
NHTSA complaint #10915564 — an unverified report by a vehicle owner.
THIS COMPLAINT IN REGARDS TO HOW GENERAL MOTORS HAS CONFISCATED MY NEW CAR!! MY RECENTLY PURCHASED (AND, PAID FOR) CHEVY SS HAS BEEN CONFISCATED BY GM DUE TO GM'S POORLY WORDED RECALL. I HAVE THE TITLE AND KEYS TO THE VEHICLE BUT DUE TO THE RECALL THAT EFFECTS MODEL YEARS 2014-2016, GM HAS BEEN DECIDED THAT THEY CAN NOT RELEASE THE CAR TO ME UNTIL A PART HAS BEEN DESIGNED, MANUFACTURED, TESTED, AND SHIPPED TO THE DEALERS FOR INSTALLATION ON THESE MODELS!! THIS COULD TAKE MONTHS. IN THE MEANTIME: MY CAR IS SITTING ON THE DEALER'S STORAGE LOT IN VILLA PARK, ILLINOIS! EXTREMELY FRUSTRATED BY THIS SITUATION!! THE CONSUMER RECEIVED A NOTICE TO INSPECT THE VEHICLE'S SEAT BELT, BUT THE CONSUMER WAS NOT PERMITTED ACCESS TO THE VEHICLE.
NHTSA complaint #10895517 — an unverified report by a vehicle owner.
DRIVER'S SEAT BELT REEL SEIZED WHILE THE VEHICLE WAS PARKED SO THE BELT COULD NOT BE EXTENDED AND BUCKLED. THE OPERATOR WAS NOT ABLE TO WEAR THE SEAT BELT AS REQUIRED BY LAW. VEHICLE WAS BROUGHT TO THE CHEVROLET DEALER AND REPAIRED UNDER TSB 05-09-40-002G TODAY, A SECOND VEHICLE OF THE SAME MAKE/MODEL 2014 MODEL YEAR EXPERIENCED THE SAME PROBLEM.
NHTSA complaint #10649163 — an unverified report by a vehicle owner.
DRIVER'S SEAT BELT REEL SEIZED WHILE THE VEHICLE WAS PARKED SO THE BELT COULD NOT BE EXTENDED AND BUCKLED. THE OPERATOR WAS NOT ABLE TO WEAR THE SEAT BELT AS REQUIRED BY LAW. A SECOND VEHICLE OF THE SAME MAKE/MODEL 2012 MODEL YEAR, ~4500 MILES EXPERIENCED THE SAME PROBLEM IN SEPTEMBER 2013, IT WAS BROUGHT TO THE CHEVROLET DEALER AND REPAIRED UNDER TSB 05-09-40-002G
NHTSA complaint #10649166 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE WHICH CAUSED THE VEHICLE TO FLIP OVER AND THEN LANDED ON ALL FOUR WHEELS. THERE WERE FIVE OCCUPANTS IN THE VEHICLE THAT SUFFERED FROM INJURIES TO THE BACK, INCLUDING LACERATIONS AND CONTUSIONS TO THE BODY. ONE OF THE PASSENGER WAS EJECTED FROM THE VEHICLE AND FRACTURED THEIR PELVIS AND FEMUR. THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE UNLATCHED INDEPENDENTLY HOWEVER, THE DRIVER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10597854 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE FRONT SEAT BELT BUCKLES WERE JAMMED. THE BUCKLES HAD TO BE BROKEN IN ORDER TO RELEASE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 155,000.
NHTSA complaint #10549184 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE SEAT BELT BUCKLE ASSEMBLY BROKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT BELT WAS WORKING UP TO SPECIFICATIONS. THE DEALER STATED THAT THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 03V050000 COMPONENT: SEAT BELTS:FRONT:BUCKLE ASSEMBLY. BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10472768 — an unverified report by a vehicle owner.
PROBLEM WITH RECEIVING PROPER RECALL SCHEDULING**NAR**CC THE CONSUMER VEHICLE IS AN RV AND THERE IS NO FACILITY CLOSE ENOUGH THAT CAN ACCOMMODATE THE RV, THE NEAREST DEALER IS 5 HOURS AWAY. THE RECALL WAS REGARDING SEAT BELTS ON AN RV.
NHTSA complaint #10179562 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THE SEAT BELT BUCKLE DID NOT RELEASE THE SEAT BELT PROPERLY. INTERMITTENTLY, THE SEAT BELT BECAME STUCK IN THE BUCKLE. THE NOTICE FOR NHTSA RECALL #05V558000, PERTAINING TO THE SEAT BELTS, WAS RECEIVED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DENIED A FREE REMEDY DUE TO THE PROBLEM ONLY BEING INTERMITTENT. THE MANUFACTURER WAS NOTIFIED, WHO STATED THE BUCKLE ASSEMBLY WOULD ONLY BE REPLACED IF THE PROBLEM COULD BE REPLICATED AT THE DEALERSHIP.
NHTSA complaint #10171403 — an unverified report by a vehicle owner.
2006 CHEVROLET EXPRESS 15 PASSENGER VAN THE VAN IS EQUIPPED WITH 4 BENCH SEATS. THE FIRST THREE BENCHES SEAT THREE PEOPLE AND THE LAST BACK BENCH SEATS FOUR. THIS LEAVES A VERY SMALL WALKWAY TO ACCESS THE SEATS FROM THE DOOR. THE SEAT BELTS FOR THE OUTER POSITIONS OF THE BENCH SEATS ARE AFFIXED TO THE SIDE WALLS PROVIDING SHOULDER BELTS FOR THESE SEATS. THESE BELTS HAVE TWO BUCKLE ENDS ON EACH BELT. THE CLIP ON THE END OF THE BELT SPANS THE WALKWAY AND ATTACHES TO THE WALKWAY SIDE OF THE BENCH SEAT. THE OTHER SLIDING CONNECTOR THEN IS ATTACHED TO THE OTHER SIDE OF THE OCCUPANT PROVIDING A SHOULDER AND LAP RESTRAINT. ONCE CONNECTED, THIS BUCKLE IS NOT INTENDED TO BE REMOVED IT LACKS A USABLE BUTTON TO DISCONNECT THE BELT. IT DOES HAVE A SMALL RECTANGULAR HOLE IN THE FRONT TO STICK IN AN OBJECT, FLAT SCREWDRIVER, OR SUCH TO DISCONNECT THE BELT. WITH THIS CONFIGURATION THE OCCUPANTS OF THE FRONT BENCH CAN ENTER OR EXIT THE VEHICLE WITHOUT BEING IMPEDED. THE OCCUPANTS OF THE REMAINING SEATS ARE FORCED TO TRANSVERSE THE BELTS OF THE SEATS IN FRONT OF IT AS THEY ENTER OR EXIT THE VEHICLE. THIS CONFIGURATION PRODUCES A STRANGULATION HAZARD FOR 10 OF THE 15 OCCUPANTS IN THE REAR OF THE VEHICLE AS THEY ENTER OR EXIT THE VEHICLE. THIS PROBLEM CAN BE COMPOUNDED IN AN ACCIDENT SITUATION.
NHTSA complaint #10168815 — an unverified report by a vehicle owner.
CONSUMER COMPLAINT CONCERNING THE POOR QUALITY OF GM AND GMAC PRODUCTS. *TS THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE FRONT BUCKLE ASSEMBLY ON HIS SEAT BELT. THE CONSUMER HAD ALREADY BEEN EXPERIENCING PROBLEMS PRIOR TO THE RECALL.
NHTSA complaint #10161551 — an unverified report by a vehicle owner.
THIS IS REGARDING RECALL NUMBER 05113 (SAFETY BELTS) FOR WHICH WE RECEIVED A RECALL NOTICE FOR OUR CHEVY EXPRESS VAN WHICH IS THE FOUNDATION OF OUR FOREST RIVER 22' MOTORHOME. I ASSUME THIS AFFECTS THE SEAT BELTS IN THE CAB ONLY. OUR PROBLEM IS THAT WE HAVE BEEN UNABLE TO FIND A DEALER WHO WILL REPAIR THIS MANUFACTURER DEFECT EVEN THOUGH THE LETTER WE RECEIVED STATES WE CAN TAKE IT TO ANY GM DEALER. WE ARE TWO WEEKS AWAY FROM LEAVING ON AN EXTENSIVE ROAD TRIP WITH THIS VEHICLE AND WOULD LIKE TO KNOW THAT IT IS SAFE AND WE BELIEVE IT IS UP TO THE MANUFACTURER TO CORRECT THEIR SAFETY DEFECT ASAP.
NHTSA complaint #10159521 — an unverified report by a vehicle owner.
2000 CHEVROLET 12 PASSENGER EXPRESS VAN: ONE OF THE SEAT BELTS IN THE VEHICLE HAS BEEN REPLACED 3 TIMES AND CONTINUES TO MALFUNCTION BY LOCKING IN THE FULLY RETRACTED POSITION. THIS HAS CAUSED ONE PASSENGER TO RIDE WITHOUT A SEAT BELT ON A RETURN TRIP. CHEVROLET NO LONGER WILL HONOR THE WARRANTY ON THIS SAFETY RELATED PART.
NHTSA complaint #10147118 — an unverified report by a vehicle owner.
DRIVER SIDE SEAT BELT RECEIVER MALFUNCTION - WHILE INSERTING BELT LOCKING TAB, RED RELEASE BUTTON POPPED OUT - TRIED TO REINSERT BUTTON, MECHANISM JAMMED TRAPPING ME IN SEAT; UNTIL I COULD THREAD MYSELF OUT OF BELTS. PART ORDERED.
NHTSA complaint #10144891 — an unverified report by a vehicle owner.
WHILE DRIVING , THE DRIVER AND PASSENGER SIDE SEAT SNAPPED OFF THE BASE, ON DIFFERENT OCCASIONS. *AK THE SEAT BELTS UNLATCHED BY THEMSELVES, THE REAR BENCH SEAT FAILED TO STAY TIGHT, THE SIDE DOORS WERE DIFFICULT TO OPEN AND THE OUTSIDE MIRRORS VIBRATED AND THE BRAKES WERE FAULTY *JB
NHTSA complaint #10040084 — an unverified report by a vehicle owner.
SEAT BELTS IN REAR OF VEHICLE IN THE CAPTAINS CHAIR ARE NOT WORKING PROPERLY. SEAT BELT WILL NOT COME OUT, AND THEY ARE STUCK. ANYONE WHO SITS IN THAT SEAT CANNOT USE SEAT BELT. CONTACTED DEALER ,AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK *SCC
NHTSA complaint #8014131 — an unverified report by a vehicle owner.
DEALER HAD TO REPLACE SEAT BELT RETRACTOR TWO TIMES BECAUSE IT FAILED TO LOCK PROPERLY, 2ND ROW SEAT, DRIVER'S SIDE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8012694 — an unverified report by a vehicle owner.