69 of the
856 complaints filed about the Chevrolet Express
are about the engine —
8% of everything owners reported.
The worst model year for it is 2002.
The contact owns a 2024 Chevrolet Express. The contact stated that while attempting to accelerate, the vehicle hesitated, jerked, and stopped unexpectedly. There were no warning lights illuminated. The vehicle was serviced by an independent mechanic who determined the failure was associated with DTC: P129F-00 (Fuel pump drive control module). The part was replaced. The contact stated that the vehicle was in a fleet of vehicles for the school district. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 56,837.
NHTSA complaint #11709863 — an unverified report by a vehicle owner.
Catalytic converter cracked at exhaust manifold @5 yrs, 34,600 miles. Known problem, denial, scam warranty allowing them to break ‘clean air act’ and scam customers into paying. On the hook myself for a fed law requiring manufacturers repair. At my shop getting fixed when they offered to fix after my mention of fraud! 3 years of claimed-broken welds in vans (doghouse over motor). I know of 4th year problem. Also not believing bad weld.Engineer friend says stress crack. Weak metal, no support due to flex pipe I believe. Cheap parts, money over safety again. And I have proof they do it and deny, misdiagnose, and lie. Criminal I think. Posting online about warranty scam. I was schooled in auto, small business owner. I know law! Given up on gov I’m sorry to say.
NHTSA complaint #11690865 — an unverified report by a vehicle owner.
The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device was removed; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
NHTSA complaint #11634601 — an unverified report by a vehicle owner.
LT245/75R16 The fist tire failure was rear driver's side which caused a code service stable trac- this caused the vehicle to lose power and engine to die. I made home at 20mph in yraffic.I spent $500 for diagnostic check and new tire. The tire is misshapen and alerts sensor that caused engine to lose power and ultimately die. With new tire the problem was solved. But then the rear passenger tire while on the freeway acted up and caused the van to shake and rattle violently. Drove home at lower speed . I replace that tire with the spare which is a different brand and the van ran fine. Checked the bad tire and it is higher on one side than the other. Checked front tires and there are flat spots and irregularities on both tires
NHTSA complaint #11535732 — an unverified report by a vehicle owner.
2008 Chevrolet Express van stalled while driving. I was able to coast over to the highway's shoulder. Van restarted after a few attempts and I resumed driving towards a small town ahead. Van re-stalled in the town. Attendant at small garage said the van had diagnostic codes for the fuel system. I was able to idle the van to a Chevrolet dealership for servicing. The dealership diagnosed and replaced the Fuel Pump Driver Module (part 20759945) (aka: Chassis Electronic Control Module) 17-days later, for about $650. Why wasn't I given notice and serviced under GM Recall Bulletin 14515 or 14515B, which specifies my van and that exact part? The dealership said my van is not part of that recall. The NHTSA site says my van has no pending recalls. The problem is serious enough that the Recall Bulletin applies regardless of years or miles. Even if an affected vehicle came in for an oil change, it can't be released until 20759945 is replaced. Van now suffering from code for upset oxygen sensor. VAN IS SPECIFIED IN THE RECALL BULLETIN BUT WAS NOT ADDED TO THE DATABASE OF VEHICLES TO BE SERVICED! The contact stated that the dealership told them that the module failure "probably" did not ruin the catalytic converters. The contact said they would look into the issue within their home garage.
NHTSA complaint #11522790 — an unverified report by a vehicle owner.
The contact stated that the 2020 Chevrolet Express was used as a school bus. The contact stated while driving at various speeds, the vehicle suddenly stalled and would not restart. During the failure the check engine warning light was illuminated. The vehicle was towed to the local dealer but the failure could not be duplicated and no repair was performed. The manufacturer was notified of the failure. The failure mileage was 26,000.
NHTSA complaint #11460154 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE TRAVELING UP A HILL AT APPROXIMATELY 45 MPH, THE VEHICLE STARTED MISFIRING AND HESITATING. AFTER DEPRESSING THE ACCELERATOR PEDAL SEVERAL TIMES, THE VEHICLE RESPONDED NORMALLY. THE CONTACT STATED THAT THE FAILURES OCCURRED SINCE MAY OF 2019. THE VEHICLE WAS TAKEN TO GEORGE KELL MOTORS INC (3808S VAN DYKE RD, NEWPORT, AR 72112) FOUR TIMES AND THEY REPLACED THE TIMING BELT, TORQUE CONVERTER, FUEL INJECTORS, CATALYTIC CONVERTER, AND MUFFLER; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
NHTSA complaint #11282142 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, RESTARTED, AND THE CHARGING SYSTEM INDICATOR ILLUMINATED. THE CONTACT CALLED WALKER CHEVROLET (3940 CAROTHERS PKWY, FRANKLIN, TN 37067, 615-538-5184) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,000.
NHTSA complaint #11209193 — an unverified report by a vehicle owner.
WE'VE HAD 4 INSTANCES OF "ENGINE POWER REDUCED" AND CHECK ENGINE LIGHT, WITH NO PRIOR WARNING OF ISSUE ON THE DASH DISPLAY. I BELIEVE THIS IS DUE TO AN ISSUE WITH THE DIESEL PARTICULATE FILTER SOOT LOAD TRACKING. THE FIRST 3 OCCURRED ON RURAL HIGHWAY AND THE 4TH ON A LOCAL HIGHWAY AT SPEED. THE POWER REDUCTION IS IMMEDIATE AND SEVERE ENOUGH THAT THE VEHICLE RAPIDLY LOSES SPEED AND CANNOT KEEP UP WITH TRAFFIC. HAD TRAFFIC BEEN CLOSE OR WITH A TRAILER, THERE WOULD BE RISK OF BEING REAR ENDED DUE TO THE SUDDEN LOSS OF SPEED. I FEEL THERE SHOULD BE SOME WARNING TO GIVE A FEW SECONDS EVEN TO PUT ON HAZARDS AND PREPARE. THE LAST TWO EVENTS HAD CODE: P2463, THE DEALER RAN A SERVICE REGEN, BUT NO FAULT WAS FOUND. ON THE LAST ONE, THE DEALER GAVE ME GM SERVICE BULLETIN #10-06-05-002G STATING THE GM WOULD NO LONGER COVER THE SERVICE REGEN UNDER WARRANTY FOR P2463 WITH NO FAULT FOUND. I THE PURCHASED AN OBD READER TO MONITOR THE DPF SOOT LOAD AND OBSERVED ERRATIC BEHAVIOR IN THE SOOT LOAD, WITH 2 INSTANCES OF THE LOADING JUMPING OVER 100%, BUT APPARENTLY NOT ENOUGH TO TRIP THE CHECK ENGINE. I THEN CONTACTED GM CUSTOMER SERVICE TO EXPRESS MY CONCERN AND SHARE THE DATA, THE DEALER THEN RAN ADDITIONAL TESTS UNDER GM'S TECH GUIDANCE, BUT IN THE END GM STATES THAT THEY COULD FIND NOTHING WRONG AND THE VEHICLE IS OPERATING AS INTENDED. I'VE ATTACHED THE SERVICE RECORDS. THE LAST RECORD SHOWS THE DEALER INCORRECTLY LISTED MY CONCERN. MY COMMUNICATIONS WITH GM CUSTOMER SERVICE HAVE ALL BEEN PHONE CALLS.
NHTSA complaint #11196596 — an unverified report by a vehicle owner.
THIS VEHICLE WILL NOT TURN OFF WHEN THE IGNITION KEY IS REMOVED. THIS POSES A GREAT RISK TO ANY PASSENGERS IN THE VEHICLE AS IT CAN BE MOVED WITHOUT THE KEY IN THE IGNITION. THE VEHICLE REMAINS FULLY POWERED WITH THE KEY REMOVED.
NHTSA complaint #11025414 — an unverified report by a vehicle owner.
VEHICLE GOES INTO ENGINE REDUCED SPEED AND SERVICE TRACTION CONTROL AND SERVICE STABILI TRACK WARNING LIGHTS TURN ON. I HAVE HAD THIS PROBLEM STARTING A WEEK AFTER I PURCHASED MY VAN AND WAS "REPAIRED" ON NUMEROUS OCCASIONS AND THE PROBLEM KEEPS REOCCURRING. THE INCIDENTS HAPPEN WHILE DRIVING AND WHEN STATIONARY WHILE ENGINE WAS RUNNING. THE DEALER REPLACED THE ACCELERATOR PETAL ASSEMBLY A COUPLE OF TIMES AND ALSO REPLACED THE THROTTLE BODY POSITION SENSOR AND THE PROBLEM STILL CONTINUES. THE LAST TIME I TOOK IT IN THE DEALER PUT DIELECTRIC IN THE HARNESS AND SAID I MIGHT HAVE A MOISTURE PROBLEM. THE PROBLEM REOCCURRED AGAIN A FEW WEEKS LATER. I DON'T SEE HOW MOISTURE COULD BE THE PROBLEM SINCE IT STARTED A WEEK AFTER PURCHASE AND CONTINUES 4 YEARS LATER.
NHTSA complaint #10981356 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRACK AND TRACTION CONTROL SERVICE WARNING INDICATORS ILLUMINATED ALONG WITH A BEEPING SOUND. IN ADDITION, THE POWER REDUCE WARNING INDICATOR ILLUMINATED AND THE ENGINE POWER REDUCED. THE VEHICLE IDLED VERY ERRATICALLY. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #10949157 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHEVROLET EXPRESS. WHILE DRIVING, THE TRANSMISSION DISENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V313000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 10/28/16*LJ THE CONSUMER STATED THE LOCAL DEALER REPROGRAMMED THE ECM AND TCM. UPDATED 11/02/16.
NHTSA complaint #10904496 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT THERE WAS A WARNING LIGHT THAT RANDOMLY FLASHED, INDICATING A LOSS OF ENGINE POWER. IN ADDITION, THE VEHICLE RANDOMLY STALLED MORE THAN ONCE. THE FAILURE WAS REPORTED TO A DEALER, BUT THEY DID NOT HAVE THE TOOLS TO PROVIDE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
NHTSA complaint #10889389 — an unverified report by a vehicle owner.
I BOUGHT A CHEVROLET VAN EXPRESS WITH A 6.0 V8 ENGINE A YEAR AGO WITH ONLY 37000 MILES. APPROXIMATELY 2 MONTHS AFTER PURCHASE, I BEGAN HAVING TROUBLE WITH THE ENGINE AND STABILITRAK SYSTEM IN ADDITION TO THE LOW BEAM HEADLIGHT FAILURE DETAILED BELOW SAME ACROSS THE ENTIRE V8 6.0 ENGINES PRODUCED BY CHEVROLET. THE VAN VEHICLE SHOOK VIOLENTLY STRESSING ALL THE OCCUPANTS. WHILE TRAVELING ON THE HIGHWAY MY CHECK ENGINE AND TRACTION LIGHT ILLUMINATED SIMULTANEOUSLY. I WAS ALSO ALERTED THAT "ENGINE POWER WAS REDUCED" AND MY VEHICLE SHUT DOWN TWO TIMES IN A 30 MINUTE SPAN OF TIME. NOW WITH ONLY 41,000 MILES I HAVE PARKED THE VAN UNTIL A RECALL CORRECTS THE DANGEROUS SAFETY PROBLEMS. AGAIN WHILE TRAVELING ON THE HIGHWAY MY AIR BAG SENSOR WENT OFF WITH THE CHECK ENGINE AND TRACTION LIGHT AGAIN ILLUMINATED SIMULTANEOUSLY. THE VAN VEHICLE SHOOK VIOLENTLY STRESSING ALL THE OCCUPANTS. I WAS ALERTED THAT "ENGINE POWER WAS REDUCED" AND MY VEHICLE STOPPED COLD. I WILL NEVER BUY ANOTHER GM PRODUCT THEY ARE FRAUGHT WITH ELECTRICAL PROBLEMS. THIS IS CAUSING SAFETY ISSUES BEING IN A COMPROMISING POSITION 3 TIMES WITH 9 PEOPLE AND 2 ARE INFANTS IN THE VAN. RESEARCH SHOWS THIS TO BE AN ONGOING ISSUE. THIS HAS BEEN A NIGHTMARE. SOMETHING AS DRAMATIC AS A TOTAL ENGINE FAILURE IN A CAR THAT IS AS POPULAR AS THE V8 6.0 ENGINE IS A FRIGHTENING ISSUE THAT EVERYONE ACROSS THE INDUSTRY IS GOING TO WANT TO KNOW MORE ABOUT. F THE ENGINE WON'T RESTART . TTHE STEERING WILL FEEL INCREASINGLY HEAVIER, MAKING IT HARDER TO STEER. ALSO THE POWER BOOST FOR THE BRAKES DISAPPEARS AFTER ONE OR TWO APPLICATIONS, MAKING THE VAN HARDER TO STOP. IN THE AFFECTED VEHICLES, THE UNDERHOOD BUSSED ELECTRICAL CENTER (UBEC) HOUSING CAN EXPAND AND CAUSE THE HEADLAMP LOW BEAM RELAY CONTROL CIRCUIT WIRE TO BEND. IF THE WIRE IS REPEATEDLY BENT, IT MAY FRACTURE CAUSING A LOSS OF LOW BEAM HEADLAMP ILLUMINATION.
NHTSA complaint #10887623 — an unverified report by a vehicle owner.
VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM STARTED AT 3,178 MILES AND HAS CONTINUED REGULARLY UP TO THE CURRENT 26, 050 MILES. JACK WILSON CHEVROLET OF SAINT AUGUSTINE HAS ATTEMPTED TO REPAIR THIS VEHICLE ELEVEN (11) TIMES SINCE THE 2ND DAY AFTER PURCHASE. AFTER OBTAINING ALL SERVICE RECORDS SINCE THIS VEHICLE WAS NEW THERE HAVE BEEN 24 ATTEMPTS AT REPAIRING THIS VEHICLE WITH NO SUCCESS. HERE IS A LIST OF REPAIRS PULLED FROM GM WORKBENCH SERVICE RECORDS. CONTINUAL CHECK ENGINE LIGHT. DEALER CANNOT FIND THE ISSUE. TO DATE - I SOLD THE VEHICLE BACK TO DEALER, THEY ARE SELLING, SO IT WILL BE BACK ON THE ROAD. LIST OF SERVICES - 3,178 MILES - ENGINE BLOCK PLUG REPLACEMENT 9,386 MILES - ROADSIDE SERVICE BATTERY TEST 9,400 MILES - ROADSIDE SERVICE TOWING 9,404 MILES - FUEL TANK FUEL PUMP MODULE REPLACEMENT 9,692 MILES - BODY WIRING HARNESS JUNCTION BLOCK REPLACEMENT 14,398 MILES - PASS. SIDE INSTRUMENT PANEL PERFORMANCE 14,434 MILES - RELAY REPLACEMENT 15,116 MILES - CONNECTOR RECONNECTION 15,857 MILES - IGNITION AND START SWITCH REPLACEMENT 16,090 MILES - ENGINE CONTROL MODULE REPLACEMENT 16,090 MILES - STARTER REPLACEMENT 12 DOCUMENTED "CHECK ENGINE LIGHT" PROBLEMS 6 DOCUMENTED TIMES THE VEHICLE STALLED ON THE HIGHWAY WHILE DRIVING 16 DOCUMENTED TIMES VEHICLE WOULD NOT START
NHTSA complaint #10809792 — an unverified report by a vehicle owner.
THE ENGINE WILL GO TO LOW POWER AND NOT GO MORE THAN 30 MPH WITHOUT WARNING. THIS IS AN AMBULANCE CHASSIS AND IS A KNOW PROBLEM GM HAS NOT ADDRESSED YET IN THE 2012 AND 2013 CHASSIS. IT CAN DO THIS ON HWYS WITH SPEED LIMITS OF 55, 65, 70 MPH SUDDENLY WHICH COULD CAUSE AN ACCIDENT AS NO STOP LIGHTS GIVE ANY WARNING AND YOU CAN'T SPEED UP ANYTIME IN POOR VISIBILITY OR AT ANYTIME. NOT ONLY IS IT BAD FOR THE INJURED OR ILL PATIENT IT COULD CAUSE AN ACCIDENT AND INJURY OTHERS. GM HAS FIXED THIS ON THE 2014 AND NEWER MODELS BUT NOT 12 &13. THIS IS NOT JUST OUR ONE UNIT THIS IS 2012 AND 2013 CHEVY DIESELS AMBULANCE ALL OVER THE US. WE HAVE FOUR UNITS THAT IT CAN HAPPEN TO AND TWO THAT IS HAS WITH PATIENTS. I HAVE CONTACTED THE EPA, GM, AND OUR INDIANA STATE SENATORS TRYING TO GET THIS DANGEROUS SITUATION TAKEN CARE OF IN THE LAST FEW DAYS. I AM ASKING ANYONE WHO WILL LISTEN TO HELP PUSH GM FOR A FIX.
NHTSA complaint #10778557 — an unverified report by a vehicle owner.
THE VEHICLE RANDOMLY AND AUTONOMOUSLY APPLIES THE BRAKES AND CUTS ENGINE POWER WHILE DRIVING. AT THIS TIME THE VEHICLE STATES "SERVICE STABILITRAK" AND THE ICON FLASHES THAT I AM SKIDDING, WHICH I AM NOT (I HAVE VIDEO PROOF OF THIS OCCURING). AFTER 4 TRIPS TO THE DEALERSHIP THE PROBLEM STILL PERSISTS. IT IS ONLY A MATTER OF TIME FOR THIS TO OCCUR WHILE MERGING, OR MAKING A LEFT ACROSS TRAFFIC AND CAUSE A SERIOUS AND POTENTIALLY FATAL COLLISION.
NHTSA complaint #10733840 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10731000 — an unverified report by a vehicle owner.