42 of the 856 complaints filed about the Chevrolet Express are about the airbag system — 5% of everything owners reported. The worst model year for it is 1999.
42
Complaints
5%
Share of all complaints
11
Crashes
1
Fires
AIR BAGS
Airbags, Completely available to be inspected at any time, Passenger was struck by the airbags, has yet to be brought to a dealer
NHTSA complaint #11758284 — an unverified report by a vehicle owner.
AIR BAGS
The OTA had the interstate lanes bottle necked down. Traffic was trying to merge. The van had already slowed down and moved into the thru lane closest to the median. The van was pushed off the road by a semi into the contrete barrier. The semi clipped the bumper on the front passenger's side. It was also hit on the driver's side rear bumper. All of this caused the van to hit the wall on the front driver's corner. The airbags did not deploy! The driver was slammed into the steering wheel hitting his face against it. He suffered several facial fractures which required surgical repair. He now has plates holding the orbital socket, cheek bone, and jaw. The fracture in front of the ear was not plated. The highway patrol was called to the scene. The van will soon be released to the insurance company for claims inspection. We believe it to be totaled
NHTSA complaint #11755530 — an unverified report by a vehicle owner.
AIR BAGS
Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 3500 - Date Of Fire - April 18th 2026
NHTSA complaint #11749127 — an unverified report by a vehicle owner.
AIR BAGS
Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 3500 - Date Of Fire - April 18th 2026
NHTSA complaint #11749131 — an unverified report by a vehicle owner.
AIR BAGS
Vehicle was in direct head on accident and air bags were not deployed.
NHTSA complaint #11748051 — an unverified report by a vehicle owner.
AIR BAGS
My worry is the airbag. Is it a Takata airbag? From my understanding these airbags are dangerous. So is there a recall to have them fixed. And if so , can I take it to my local chevy dealer.
NHTSA complaint #11717506 — an unverified report by a vehicle owner.
AIR BAGS
About 6:45 in the morning on November 10th, the vehicle was in a high-speed. Front end collision with adult cow elk at 70 miles an hour on the freeway, and the airbags failed to deploy in the Van on both front seats and the vehicle was severely damaged. Injuries were sustained.
NHTSA complaint #11704917 — an unverified report by a vehicle owner.
AIR BAGS
I was in a front end Collison due to a brake failure and when I have a steel gate at about 30 mph no airbag deployed. Car was towed by the Upper Darby Police Department and it is totaled. I sustained injuries. There was no airbag light brake warning light came when I attempted to use the emergency brake when regular failed
NHTSA complaint #11701219 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2021 Chevrolet Express. The contact stated while driving at approximately 55 MPH the contact was crashed into by a deer, the contact stated that the deer struck the driver's side front headlight and then the driver's door. The contact stated that the left headlight was fractured and the grill was damaged by the deer strike. The contact stated that both side curtain air bags had deployed. The contact stated that the impact of the side air bag caused his left arm to pull down on the steering wheel which caused the vehicle to veer out of the lane and into oncoming traffic. The contact was hauling an 18-foot box trailer. The contact stated that he turned the steering to the right to get back into his lane, however, he had overcompensated and the vehicle left the roadway and into a ditch and stopped. The contact stated that the vehicle frame and undercarriage had extensive damage. The contact stated that the police were on the scene and a report was filed. The contact declined medical treatment and stated that he had abrasions and bruises on both arms and legs and had a scrape on the left side of his face from the air bag. The vehicle was towed to an impound lot and had not been repaired. The failure mileage was approximately 65,000.
NHTSA complaint #11559558 — an unverified report by a vehicle owner.
AIR BAGS
My 2010 Chevrolet Express 1500 AWD Passenger Van was recently in the dealer's shop for work on various sensors and other problems. When the codes were downloaded from the computer, one indicated a faulty passenger side air bag module. At no time had any of the dashboard warning lights indicated a problem with the air bag system, so I had driven an unknown amount of miles without any indication it was malfunctioning, even though the vehicle's computer had an indication of a problem. I have also had repeated intermittent indications of problems with the ABS and Stabilitrack systems, but their cause has never been identified.
NHTSA complaint #11430286 — an unverified report by a vehicle owner.
AIR BAGS
SERVICE AIRBAG, SERVICE TRACTION CONTROL AND SERVICE STABILITRAC POP UP ON THE DRIVER INFORMATION CENTER SCREEN RANDOMLY AND GO AWAY RANDOMLY. I HAVE NOTICED THE AIRBAG WARNING HAPPENS MORE FREQUENTLY WHEN THE ROADS ARE WET. VEHICLE WAS JUST AT DEALER FOR SERVICE AND THEY COULDN'T FIND THE PROBLEM.
NHTSA complaint #11325401 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG SENSOR HAS GONE BAD IT'S IN THE LEFT DOOR.
NHTSA complaint #11325324 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR SUDDENLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO GRAND PRIZE CHEVROLET BUICK GMC (LOCATED AT 32 RTE 304, NANUET, NY 10954, 854-367-7516) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
NHTSA complaint #11255086 — an unverified report by a vehicle owner.
AIR BAGS
THE SIDE AIRBAGS DEPLOYED WHILE DRIVING DOWN THE ROAD AT ABOUT 10 MPH. WE HAD JUST TURNED OUT OF OUR DRIVEWAY AND HEADING TO A STOP SIGN AT THE HIGHWAY. LUCKILY IT HAPPENED BEFORE GETTING ON THE HIGHWAY. NOTHING HIT THE VAN AND NO PRIOR DAMAGE. MY WIFE WAS DRIVING AND SHE HAS BRUISING ON HER ARM AND WE BOTH HAVE RINGING AND SORE EARS. SOUNDED LIKE A BOMB WENT OFF INSIDE THE VAN. WE WERE KIND OF DISORIENTED AND FEEL LIKE WE MAY HAVE BLACKED OUT FOR A BIT AFTER IT HAPPENED. WE HAVE NOT SEEKED MEDICAL YET BUT MIGHT IN THE NEXT COUPLE DAYS IF SOME OF THE ISSUES DON'T GET BETTER.
NHTSA complaint #11118180 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. WHILE THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG WARNING INDICATOR TURNED ON AND OFF. THE VEHICLE WAS TAKEN TO HOBSON CHEVROLET BUICK GMC (655 W SOUTHVIEW DR, MARTINSVILLE, IN 46151, (765) 894-4163), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,241.
NHTSA complaint #11105141 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG FRONT CRASH SENSOR FAILURE. AIR BAG LIGHT CAME ON ON START UP.
NHTSA complaint #11020330 — an unverified report by a vehicle owner.
AIR BAGS
PASSENGER SEAT AIR BAG SENSOR HAS FAILED.
NHTSA complaint #10968963 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHILE DRIVING 43 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SHOULDER OF THE SEAT BELT DID NOT LOCK, WHICH CAUSED THE CONTACT'S BODY TO BE JERKED AROUND IN THE SEAT. THE REAR PASSENGER SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THUMB, LOWER TORSO, AND KNEES. THE CONTACT ALSO SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
NHTSA complaint #10915564 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V117000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10658603 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNED A 2009 CHEVROLET EXPRESS. WHILE DRIVING APPROXIMATELY 62 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FEW CUTS ON THE KNEE THAT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER FROM THE OTHER VEHICLE SUSTAINED A BROKEN COLLAR BONE AND A HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 229,000.
NHTSA complaint #10654755 — an unverified report by a vehicle owner.