Owners have filed 23 complaints
about the 2010 Chevrolet Express with NHTSA between 2012 and 2021.
The largest single group is the engine & cooling.
Across this model's run it ranks 10 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the Chevrolet Express. 50 means typical for this
model; 100 means roughly double.
Severity — 90
17.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 47
28% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2010 compares with every other Chevrolet Express
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 Chevrolet Express
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
417.4%
Median failure at 44,500 miles
Stability & Traction Control
313.0%
Median failure at 44,500 miles
Brakes
313.0%
Median failure at 44,500 miles
Airbags
313.0%
Median failure at 307,328 miles
Electrical System
28.7%
0 crashes, 1 fires · median 97,500 mi
Transmission & Drivetrain
28.7%
Median failure at 9,750 miles
Seat Belts
14.3%
1 crashes, 0 fires
Fuel & Propulsion
14.3%
Lights
14.3%
Median failure at 130,000 miles
Acceleration & Cruise Control
14.3%
Median failure at 39,000 miles
Suspension
14.3%
Median failure at 65,000 miles
Body & Structure
14.3%
Median failure at 100,506 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
15.6%
10,000 – 24,999 miles
422.2%
25,000 – 49,999 miles
738.9%
50,000 – 74,999 miles
211.1%
100,000 – 149,999 miles
316.7%
150,000+ miles
15.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2012peak 9Aug 2021
Recalls on the 2010 Chevrolet Express
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202321025,587 units in Canada
Electrical
Issue: On certain vehicles, an unused wiring harness for a rear HVAC blower motor, located in the left B-pillar area, could become damaged if exposed to moisture or contaminants. If this happens, the wires could short circuit. Note: This recall only affects cutaway chassis incomplete vehicles. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: General Motors will notify owners by mail and instruct you to bring your vehicle to a dealership to seal the wiring for the rear HVAC blower motor at the left B-pillar.
Recall 201408325,710 units in Canada
Seats And Restraints
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 201 - Occupant Protection. During a frontal impact below the airbag deployment threshold, if an unbelted front passenger's head were to impact the instrument panel where the passenger airbag is located, it could decelerate at a rate higher than what is allowable by the standard. This could increase the risk of injury. Correction: Dealers will install energy absorbing trim pieces on the passenger side of the instrument panel, and on 2012-2014 model year 1500 series vehicles, dealers will also replace the front passenger seat belt retractor.
Recall 2010231218 units in Canada
Electrical
On certain Express and Savana 2500, 3500 and 4500 vehicles equipped with a 145 Amp alternator, a low resistance short could develop within the voltage regulator. In some cases, if the circuit does not open, the low resistance short could eventually generate enough heat to result in an engine compartment fire causing property damage or personal injury. Correction: Dealers will inspect and, if necessary, replace alternator. Note: This recall supersedes recall 2010106.
Recall 2010106172 units in Canada
Electrical
Certain vehicles equipped with a 145 amp alternator may develop a low resistance short within the voltage regulator. In some cases, if the circuit does not open, the low resistance short could eventually generate enough heat to result in an engine compartment fire causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the alternator. Note: This recall is superseded by recall 2010231.
Recall 20100721,414 units in Canada
Heater And Defroster
Certain vehicles were built with heating, ventilation, and air conditioning (HVAC) control knobs that may fracture and spin on the control shaft. If this happens, the driver may no longer be able to control the heating, cooling, and ventilation for the vehicle. This may affect the defrost system, decreasing driver visibility, and creating the risk of a crash causing property damage, personal injury or death. Correction: Dealers will replace all HVAC control knobs.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 307,328 milesIron Mouintain, MI2 injured
AIR BAGS
THE SIDE AIRBAGS DEPLOYED WHILE DRIVING DOWN THE ROAD AT ABOUT 10 MPH. WE HAD JUST TURNED OUT OF OUR DRIVEWAY AND HEADING TO A STOP SIGN AT THE HIGHWAY. LUCKILY IT HAPPENED BEFORE GETTING ON THE HIGHWAY. NOTHING HIT THE VAN AND NO PRIOR DAMAGE. MY WIFE WAS DRIVING AND SHE HAS BRUISING ON HER ARM AND WE BOTH HAVE RINGING AND SORE EARS. SOUNDED LIKE A BOMB WENT OFF INSIDE THE VAN. WE WERE KIND OF DISORIENTED AND FEEL LIKE WE MAY HAVE BLACKED OUT FOR A BIT AFTER IT HAPPENED. WE HAVE NOT SEEKED MEDICAL YET BUT MIGHT IN THE NEXT COUPLE DAYS IF SOME OF THE ISSUES DON'T GET BETTER.
NHTSA complaint #11118180 — an unverified report by a vehicle owner.
Worthington, OHCrash5 injured
SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE WHICH CAUSED THE VEHICLE TO FLIP OVER AND THEN LANDED ON ALL FOUR WHEELS. THERE WERE FIVE OCCUPANTS IN THE VEHICLE THAT SUFFERED FROM INJURIES TO THE BACK, INCLUDING LACERATIONS AND CONTUSIONS TO THE BODY. ONE OF THE PASSENGER WAS EJECTED FROM THE VEHICLE AND FRACTURED THEIR PELVIS AND FEMUR. THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE UNLATCHED INDEPENDENTLY HOWEVER, THE DRIVER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10597854 — an unverified report by a vehicle owner.
at 65,000 milesSAN Antonio, TXFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS CARGO VAN. THE CONTACT STATED THAT THE CONNECTORS AND CABLES NEAR THE FUEL TANK WERE FOUND TO BE BURNED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE MECHANIC STATED THAT THEY COULD NOT DETERMINE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10542927 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
South Orange, NJ
AIR BAGS
My 2010 Chevrolet Express 1500 AWD Passenger Van was recently in the dealer's shop for work on various sensors and other problems. When the codes were downloaded from the computer, one indicated a faulty passenger side air bag module. At no time had any of the dashboard warning lights indicated a problem with the air bag system, so I had driven an unknown amount of miles without any indication it was malfunctioning, even though the vehicle's computer had an indication of a problem. I have also had repeated intermittent indications of problems with the ABS and Stabilitrack systems, but their cause has never been identified.
NHTSA complaint #11430286 — an unverified report by a vehicle owner.
at 307,328 milesIron Mouintain, MI2 injured
AIR BAGS
THE SIDE AIRBAGS DEPLOYED WHILE DRIVING DOWN THE ROAD AT ABOUT 10 MPH. WE HAD JUST TURNED OUT OF OUR DRIVEWAY AND HEADING TO A STOP SIGN AT THE HIGHWAY. LUCKILY IT HAPPENED BEFORE GETTING ON THE HIGHWAY. NOTHING HIT THE VAN AND NO PRIOR DAMAGE. MY WIFE WAS DRIVING AND SHE HAS BRUISING ON HER ARM AND WE BOTH HAVE RINGING AND SORE EARS. SOUNDED LIKE A BOMB WENT OFF INSIDE THE VAN. WE WERE KIND OF DISORIENTED AND FEEL LIKE WE MAY HAVE BLACKED OUT FOR A BIT AFTER IT HAPPENED. WE HAVE NOT SEEKED MEDICAL YET BUT MIGHT IN THE NEXT COUPLE DAYS IF SOME OF THE ISSUES DON'T GET BETTER.
NHTSA complaint #11118180 — an unverified report by a vehicle owner.
at 130,000 milesBIG Lake, MN
EXTERIOR LIGHTING
LAST MONTH THE RIGHT SIDE REAR BRAKE LITE AND BLINKER DID NOT WORK AND THIS MONTH THE DRIVERS SIDE TAIL LITE DOESN"T WORK . THEY REPLACED THE MAIN COMPUTER BCM LAST MONTH ,WAITING TO SEE WHAT THEY DO THIS TIME. BOTH TIMES I WAS ON THE HWY DRIVING
NHTSA complaint #11046299 — an unverified report by a vehicle owner.
at 130,000 milesBIG Lake, MN
ELECTRICAL SYSTEM
LAST MONTH THE RIGHT SIDE REAR BRAKE LITE AND BLINKER DID NOT WORK AND THIS MONTH THE DRIVERS SIDE TAIL LITE DOESN"T WORK . THEY REPLACED THE MAIN COMPUTER BCM LAST MONTH ,WAITING TO SEE WHAT THEY DO THIS TIME. BOTH TIMES I WAS ON THE HWY DRIVING
NHTSA complaint #11046299 — an unverified report by a vehicle owner.
at 5,000 milesTimonium, MD
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH AND ATTEMPTING THE GO DOWN A HILL OR A LIGHT SLOPE, THE VEHICLE REVVED AND SHOOK VIOLENTLY. THE CONTACT SOFTLY APPLIED THE BRAKE PEDAL AND SLOWED DOWN TO STEADY THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE FAILURE WAS AN UNKNOWN ISSUE. THE CONTACT STATED THAT THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE RECURRED SEVERAL TIMES AND WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
NHTSA complaint #10979752 — an unverified report by a vehicle owner.
at 100,506 milesAllentown, PA
STRUCTURE:BODY
THE FRAME OF THIS VEHICLE BEHIND THE RIGHT REAR WHEEL WHERE THE BOLT GOES THROUGH TO SECURE THE AMBULANCE BODY TO THE FRAME HAS CRACKED. THIS HAS HAPPENED TWICE ON THIS SAME VEHICLE. IT WAS REPAIRED ONCE AT A CHEVROLET DEALERSHIP.
NHTSA complaint #10778334 — an unverified report by a vehicle owner.
at 14,500 milesGrafton, MA
POWER TRAIN
GOING UP STEEP HILLS THE TRUCKS SHUDDERS VERY BADLY. THIS HAPPENS ONLY AT LOW SPEED AND IN 2ND AND OR 3 RD GEAR. THIS IS VERY DANGEROUS AND COULD CAUSE A ACCIDENT. THIS HAPPENED AFTER GM ISSUED A RECALL LETTER TO HAVE THE TRANSMISSION REPROGRAMED. IT WORKED FINE BEFORE. NO GM WILL NOT ALLOW THE DEALER TO PUT THE ORIGINAL PROGRAMING BACK AND TRANSMISSION IS SHUDDERING REALLY BAD GOING UP HILLS. TOLD TO MANUALLY SIFT TRANSMISSION GOING UP HILLS. WHICH IS STUPID BECAUSE IT IS A AUTOMATIC TRANSMISSION. VERY UNHAPPY ABOUT THIS. THERE WAS NOTHING WRONG WITH THIS VEHICLE UNTIL GM ISSUED A SERVICE LETTER. THIS WILL CAUSE A ACCIDENT . BECAUSE THE TRUCK SHAKES SO BADLY. GM TOLD ME THEY WILL NOT FIX IT OR DO ANYTHING FOR IT. SPENT 3 HOURS ON THE PHONE WITH GM AND THEY BASICALLY TOLD YOU ARE UP A CREEK WITHOUT A PADDLE AND GO LUCK. TRUCK STILL UNDER WARRANTY BUT GM WILL NOT FIX IT.
NHTSA complaint #10716716 — an unverified report by a vehicle owner.
NE Alberquerque, NM
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V117000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10658603 — an unverified report by a vehicle owner.
at 65,000 milesLakewood, OH
SUSPENSION
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS VAN. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL SHOOK UNCONTROLLABLY AND BECAME VERY HARD TO MANEUVER. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE LOWER ISOLATION GROMMET ON THE FRONT SHOCK FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10653365 — an unverified report by a vehicle owner.
Worthington, OHCrash5 injured
SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE WHICH CAUSED THE VEHICLE TO FLIP OVER AND THEN LANDED ON ALL FOUR WHEELS. THERE WERE FIVE OCCUPANTS IN THE VEHICLE THAT SUFFERED FROM INJURIES TO THE BACK, INCLUDING LACERATIONS AND CONTUSIONS TO THE BODY. ONE OF THE PASSENGER WAS EJECTED FROM THE VEHICLE AND FRACTURED THEIR PELVIS AND FEMUR. THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE UNLATCHED INDEPENDENTLY HOWEVER, THE DRIVER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10597854 — an unverified report by a vehicle owner.
at 65,000 milesSAN Antonio, TXFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS CARGO VAN. THE CONTACT STATED THAT THE CONNECTORS AND CABLES NEAR THE FUEL TANK WERE FOUND TO BE BURNED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE MECHANIC STATED THAT THEY COULD NOT DETERMINE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10542927 — an unverified report by a vehicle owner.
at 11,000 milesRoseburg, OR
ENGINE
THIS VEHICLE HAS HAD MULTIPLE INCIDENTS OF CUTTING OUT AND STALLING CAUSING LOSS OF STEERING AND BRAKES, AND JUST BEFORE IT COMPLETELY SHUTS DOWN IT WILL POWER BACK UP. IN APRIL 2011 AN OPERATOR STATED "INTERMITTENTLY WHEN MAKING A LEFT HAND TURN AT APPROX. 10 - 15 MPH WITH ACCELERATION THE TRACTION LIGHT COMES ON AND VAN CUTS OUT FOR A FEW SECONDS LIKE SOMEONE SHUT OFF THE KEY, IT POWERS MOST OF THE WAY DOWN AND THEN WILL COME BACK ON ITS OWN." DURING THIS TIME THE STEERING AND BRAKES ARE COMPROMISED. IN NOVEMBER 2011 AN OPERATOR STATED "POWERS DOWN WHILE OPERATING, BRAKES LOCK UP AND POWER STEERING LOCKS UP, VAN PULLS TO THE RIGHT IN CORNERS, SEEMS TO BE ABS WITH NO BRAKES APPLIED IN CORNERS/" IN NOVEMBER 2012 IT WAS REPORTED FROM 3 DIFFERENT OPERATORS THAT THE VAN CUT OUT AND EACH OF THEM ALMOST LOST CONTROL OF THE VEHICLE. REPORTS INCLUDED GOING 40-45 MPH INTO A LEFT HAND CURVE, THE ENGINE SUDDENLY STARTED TO LOSE POWER AND THERE WAS A LOSS OF STEERING AND BRAKES, AND THE RIGHT HAND TIRE WENT INTO THE DITCH ON THE RIGHT. ANOTHER OPERATOR SAID THE ENGINE DIED AND THE VEHICLE ALMOST WENT INTO THE DITCH, THE VEHICLE WAS COLD AND THEY HAD JUST BEGUN THEIR TRIP. THE 3RD OPERATOR SAID THE WHEEL LOCKED UP AT 40 MPH WITHIN THE FIRST 1/2 MILE. MOST OF THESE INCIDENTS SEEM TO HAPPEN WITHIN THE FIRST 3 MILES OF OPERATION.
NHTSA complaint #10485175 — an unverified report by a vehicle owner.
at 47,850 milesRoseburg, OR
ENGINE
AN OPERATOR REPORTED IN AUGUST OF 2012 THAT "THE ENGINE DIES AFTER DRIVING ABOUT 1 MILE, THEN RESTARTS." IN SEPTEMBER 2012 WE HAD ONE OPERATOR DOCUMENT HIS FINDING OVER A TWO WEEK PERIOD, HIS REPORTS INCLUDE: "9/14/12 LEFT BRAKE PULL, GOING STRAIGHT AT 50 MPH AFTER ABOUT 1 TO 2 MILES OF OPERATION." "9/10/12 FRONT BRAKES SEEMED TO COME ON, SPEED DROPPED ABOUT 15 MPH FROM 55 MPH, THIS WAS WITHIN THE FIRST 4-5 MILES TRAVELED." "9/12/12 VAN PULLED TO RIGHT, RIGHT BRAKE CAME ON WHILE GOING AROUND A LEFT HAND CORNER , SPEED DROPPED 10 - 15 MPH." 9/17/12 BRALES SEEMED TO COME ON AFTER 2 - 3 MILES." "9/20/2012 RIGHT BRAKE PULL WHILE LEAVING DRIVEWAY OF SERVICE CENTER, MAKING A RIGHT HAND TURN." ALL INCIDENTS OCCURRED IN THE MORNING WITHIN THE FIRST 5 MILES OF OPERATION, THE OPERATOR WAS THE ONLY PERSON IN THE VEHICLE AND NO DASH OR WARNING LIGHTS CAME ON.
NHTSA complaint #10485188 — an unverified report by a vehicle owner.
at 44,500 milesRoseburg, OR
ENGINE
ON OCTOBER 23, 2012 AT 3:00 PM THE VAN PULLED TO THE RIGHT WHILE IN A LEFT TURN, STEERING FIRST TO THE RIGHT AND THEN TO THE LEFT WHEN BRAKES WERE APPLIED. VAN SPEED WAS ABOUT 25-30 MPH, DRIVER WAS ABLE TO CONTROL STEERING BUT ONLY WITH FORCE. LIGHT FOR STABILITY CONTROL CAME ON AS STEERING CONTROL WAS LOST AND WAS OFF WHEN VAN STOPPED. ENGINE RPM FOLLOWED GAS PEDAL LIFT, AND BRAKE APPLY. THE VAN WENT ONTO THE GRAVELLECD SHOULDER OF THE ROAD DURING THIS INCIDENT.
NHTSA complaint #10485210 — an unverified report by a vehicle owner.
at 11,000 milesRoseburg, OR
SERVICE BRAKES
THIS VEHICLE HAS HAD MULTIPLE INCIDENTS OF CUTTING OUT AND STALLING CAUSING LOSS OF STEERING AND BRAKES, AND JUST BEFORE IT COMPLETELY SHUTS DOWN IT WILL POWER BACK UP. IN APRIL 2011 AN OPERATOR STATED "INTERMITTENTLY WHEN MAKING A LEFT HAND TURN AT APPROX. 10 - 15 MPH WITH ACCELERATION THE TRACTION LIGHT COMES ON AND VAN CUTS OUT FOR A FEW SECONDS LIKE SOMEONE SHUT OFF THE KEY, IT POWERS MOST OF THE WAY DOWN AND THEN WILL COME BACK ON ITS OWN." DURING THIS TIME THE STEERING AND BRAKES ARE COMPROMISED. IN NOVEMBER 2011 AN OPERATOR STATED "POWERS DOWN WHILE OPERATING, BRAKES LOCK UP AND POWER STEERING LOCKS UP, VAN PULLS TO THE RIGHT IN CORNERS, SEEMS TO BE ABS WITH NO BRAKES APPLIED IN CORNERS/" IN NOVEMBER 2012 IT WAS REPORTED FROM 3 DIFFERENT OPERATORS THAT THE VAN CUT OUT AND EACH OF THEM ALMOST LOST CONTROL OF THE VEHICLE. REPORTS INCLUDED GOING 40-45 MPH INTO A LEFT HAND CURVE, THE ENGINE SUDDENLY STARTED TO LOSE POWER AND THERE WAS A LOSS OF STEERING AND BRAKES, AND THE RIGHT HAND TIRE WENT INTO THE DITCH ON THE RIGHT. ANOTHER OPERATOR SAID THE ENGINE DIED AND THE VEHICLE ALMOST WENT INTO THE DITCH, THE VEHICLE WAS COLD AND THEY HAD JUST BEGUN THEIR TRIP. THE 3RD OPERATOR SAID THE WHEEL LOCKED UP AT 40 MPH WITHIN THE FIRST 1/2 MILE. MOST OF THESE INCIDENTS SEEM TO HAPPEN WITHIN THE FIRST 3 MILES OF OPERATION.
NHTSA complaint #10485175 — an unverified report by a vehicle owner.
at 47,850 milesRoseburg, OR
SERVICE BRAKES
AN OPERATOR REPORTED IN AUGUST OF 2012 THAT "THE ENGINE DIES AFTER DRIVING ABOUT 1 MILE, THEN RESTARTS." IN SEPTEMBER 2012 WE HAD ONE OPERATOR DOCUMENT HIS FINDING OVER A TWO WEEK PERIOD, HIS REPORTS INCLUDE: "9/14/12 LEFT BRAKE PULL, GOING STRAIGHT AT 50 MPH AFTER ABOUT 1 TO 2 MILES OF OPERATION." "9/10/12 FRONT BRAKES SEEMED TO COME ON, SPEED DROPPED ABOUT 15 MPH FROM 55 MPH, THIS WAS WITHIN THE FIRST 4-5 MILES TRAVELED." "9/12/12 VAN PULLED TO RIGHT, RIGHT BRAKE CAME ON WHILE GOING AROUND A LEFT HAND CORNER , SPEED DROPPED 10 - 15 MPH." 9/17/12 BRALES SEEMED TO COME ON AFTER 2 - 3 MILES." "9/20/2012 RIGHT BRAKE PULL WHILE LEAVING DRIVEWAY OF SERVICE CENTER, MAKING A RIGHT HAND TURN." ALL INCIDENTS OCCURRED IN THE MORNING WITHIN THE FIRST 5 MILES OF OPERATION, THE OPERATOR WAS THE ONLY PERSON IN THE VEHICLE AND NO DASH OR WARNING LIGHTS CAME ON.
NHTSA complaint #10485188 — an unverified report by a vehicle owner.
at 44,500 milesRoseburg, OR
SERVICE BRAKES
ON OCTOBER 23, 2012 AT 3:00 PM THE VAN PULLED TO THE RIGHT WHILE IN A LEFT TURN, STEERING FIRST TO THE RIGHT AND THEN TO THE LEFT WHEN BRAKES WERE APPLIED. VAN SPEED WAS ABOUT 25-30 MPH, DRIVER WAS ABLE TO CONTROL STEERING BUT ONLY WITH FORCE. LIGHT FOR STABILITY CONTROL CAME ON AS STEERING CONTROL WAS LOST AND WAS OFF WHEN VAN STOPPED. ENGINE RPM FOLLOWED GAS PEDAL LIFT, AND BRAKE APPLY. THE VAN WENT ONTO THE GRAVELLECD SHOULDER OF THE ROAD DURING THIS INCIDENT.
NHTSA complaint #10485210 — an unverified report by a vehicle owner.
at 11,000 milesRoseburg, OR
ELECTRONIC STABILITY CONTROL (ESC)
THIS VEHICLE HAS HAD MULTIPLE INCIDENTS OF CUTTING OUT AND STALLING CAUSING LOSS OF STEERING AND BRAKES, AND JUST BEFORE IT COMPLETELY SHUTS DOWN IT WILL POWER BACK UP. IN APRIL 2011 AN OPERATOR STATED "INTERMITTENTLY WHEN MAKING A LEFT HAND TURN AT APPROX. 10 - 15 MPH WITH ACCELERATION THE TRACTION LIGHT COMES ON AND VAN CUTS OUT FOR A FEW SECONDS LIKE SOMEONE SHUT OFF THE KEY, IT POWERS MOST OF THE WAY DOWN AND THEN WILL COME BACK ON ITS OWN." DURING THIS TIME THE STEERING AND BRAKES ARE COMPROMISED. IN NOVEMBER 2011 AN OPERATOR STATED "POWERS DOWN WHILE OPERATING, BRAKES LOCK UP AND POWER STEERING LOCKS UP, VAN PULLS TO THE RIGHT IN CORNERS, SEEMS TO BE ABS WITH NO BRAKES APPLIED IN CORNERS/" IN NOVEMBER 2012 IT WAS REPORTED FROM 3 DIFFERENT OPERATORS THAT THE VAN CUT OUT AND EACH OF THEM ALMOST LOST CONTROL OF THE VEHICLE. REPORTS INCLUDED GOING 40-45 MPH INTO A LEFT HAND CURVE, THE ENGINE SUDDENLY STARTED TO LOSE POWER AND THERE WAS A LOSS OF STEERING AND BRAKES, AND THE RIGHT HAND TIRE WENT INTO THE DITCH ON THE RIGHT. ANOTHER OPERATOR SAID THE ENGINE DIED AND THE VEHICLE ALMOST WENT INTO THE DITCH, THE VEHICLE WAS COLD AND THEY HAD JUST BEGUN THEIR TRIP. THE 3RD OPERATOR SAID THE WHEEL LOCKED UP AT 40 MPH WITHIN THE FIRST 1/2 MILE. MOST OF THESE INCIDENTS SEEM TO HAPPEN WITHIN THE FIRST 3 MILES OF OPERATION.
NHTSA complaint #10485175 — an unverified report by a vehicle owner.
at 47,850 milesRoseburg, OR
ELECTRONIC STABILITY CONTROL (ESC)
AN OPERATOR REPORTED IN AUGUST OF 2012 THAT "THE ENGINE DIES AFTER DRIVING ABOUT 1 MILE, THEN RESTARTS." IN SEPTEMBER 2012 WE HAD ONE OPERATOR DOCUMENT HIS FINDING OVER A TWO WEEK PERIOD, HIS REPORTS INCLUDE: "9/14/12 LEFT BRAKE PULL, GOING STRAIGHT AT 50 MPH AFTER ABOUT 1 TO 2 MILES OF OPERATION." "9/10/12 FRONT BRAKES SEEMED TO COME ON, SPEED DROPPED ABOUT 15 MPH FROM 55 MPH, THIS WAS WITHIN THE FIRST 4-5 MILES TRAVELED." "9/12/12 VAN PULLED TO RIGHT, RIGHT BRAKE CAME ON WHILE GOING AROUND A LEFT HAND CORNER , SPEED DROPPED 10 - 15 MPH." 9/17/12 BRALES SEEMED TO COME ON AFTER 2 - 3 MILES." "9/20/2012 RIGHT BRAKE PULL WHILE LEAVING DRIVEWAY OF SERVICE CENTER, MAKING A RIGHT HAND TURN." ALL INCIDENTS OCCURRED IN THE MORNING WITHIN THE FIRST 5 MILES OF OPERATION, THE OPERATOR WAS THE ONLY PERSON IN THE VEHICLE AND NO DASH OR WARNING LIGHTS CAME ON.
NHTSA complaint #10485188 — an unverified report by a vehicle owner.
at 44,500 milesRoseburg, OR
ELECTRONIC STABILITY CONTROL (ESC)
ON OCTOBER 23, 2012 AT 3:00 PM THE VAN PULLED TO THE RIGHT WHILE IN A LEFT TURN, STEERING FIRST TO THE RIGHT AND THEN TO THE LEFT WHEN BRAKES WERE APPLIED. VAN SPEED WAS ABOUT 25-30 MPH, DRIVER WAS ABLE TO CONTROL STEERING BUT ONLY WITH FORCE. LIGHT FOR STABILITY CONTROL CAME ON AS STEERING CONTROL WAS LOST AND WAS OFF WHEN VAN STOPPED. ENGINE RPM FOLLOWED GAS PEDAL LIFT, AND BRAKE APPLY. THE VAN WENT ONTO THE GRAVELLECD SHOULDER OF THE ROAD DURING THIS INCIDENT.
NHTSA complaint #10485210 — an unverified report by a vehicle owner.
Fall River, ME
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE BEEN DEALING WITH GM HEAD OFFICE AND THEIR CALL CTR FOR OVER 1 + YEARS. I HAVE BEEN TELLING THEM THAT THERE IS HESITATION AT THE PEDAL AT ACCELERATION, CONSTANT NOISE FROM THE ENGINE - SOUNDS LIKE A MACHINE GUN. THEY ARE ALWAYS TELLING ME THAT THESE ARE "VEHICLE CHARACTERISTICS"!!!! I DON'T BELIEVE THEM! THEN THEY PUT ME ON A OIL CONSUMPTION AS I WAS ALMOST OUT OF OIL FOR A 3 YEAR OLD VEHICLE WITH ONLY 40,000KMS. THEY WERE MONITORING THIS EVERY 1,000 APPROX. I CAN SMELL GAS IN MY OIL, SO THEY SENT A SAMPLE OFF TO CAT, WHICH THEY TELL ME EVERYTHING WAS GOOD, BUT I HAVE NEVER SEEN A REPORT. THEN ALL OF A SUDDEN I RECEIVE A I RECEIVED A CALL REGARDING A "RECALIBRATING", SO I TAKE THE EQUINOX BACK INTO THE SHOP....THEY CALL ME BACK AND STATE THAT I HAD A LEAKING "HIGH PRESSURE FUEL PUMP", WHICH HAS MIXED GAS & OIL. I AM NOT STUPID AS GM THINKS - THIS IS NOT GOOD! WITH GAS MIXING WITH YOUR OIL IT CHANGES THE CONSISTENCY AND DOESN'T LUBRICATE THINGS LIKE IT SHOULD. CAN THIS TYPE OF THING CAUSE A "RUNAWAY"? I THINK ALL OF THESE SHOULD BE RECALLED - I HAVE BEEN READING ALOT OF PEOPLES WORDS ON-LINE AND MANY ARE HAVING THE SAME ISSUE - I REALLY DON'T THINK PEOPLE KNOW WHERE TO TURN. IN CLOSING, CAN YOU PLEASE ADVISE IF ANYONE ELSE HAS FILLED REPORTS ON THIS VEHICLE, IS THERE SOMETHING MORE THAT SHOULD BE DONE FOR ME AS I DON'T WANT TO HAVE A CATASTROPHIC FAILURE WITH MY FAMILY IN THE VEHICLE. SOMEONE HAS TO BE RESPONSIBLE HERE AND I THINK GM SHOULD BE MORE CONCERNED WITH THEIR CUSTOMERS & LIVES. THANK YOU.
NHTSA complaint #10470603 — an unverified report by a vehicle owner.
Fall River, ME
ENGINE
I HAVE BEEN DEALING WITH GM HEAD OFFICE AND THEIR CALL CTR FOR OVER 1 + YEARS. I HAVE BEEN TELLING THEM THAT THERE IS HESITATION AT THE PEDAL AT ACCELERATION, CONSTANT NOISE FROM THE ENGINE - SOUNDS LIKE A MACHINE GUN. THEY ARE ALWAYS TELLING ME THAT THESE ARE "VEHICLE CHARACTERISTICS"!!!! I DON'T BELIEVE THEM! THEN THEY PUT ME ON A OIL CONSUMPTION AS I WAS ALMOST OUT OF OIL FOR A 3 YEAR OLD VEHICLE WITH ONLY 40,000KMS. THEY WERE MONITORING THIS EVERY 1,000 APPROX. I CAN SMELL GAS IN MY OIL, SO THEY SENT A SAMPLE OFF TO CAT, WHICH THEY TELL ME EVERYTHING WAS GOOD, BUT I HAVE NEVER SEEN A REPORT. THEN ALL OF A SUDDEN I RECEIVE A I RECEIVED A CALL REGARDING A "RECALIBRATING", SO I TAKE THE EQUINOX BACK INTO THE SHOP....THEY CALL ME BACK AND STATE THAT I HAD A LEAKING "HIGH PRESSURE FUEL PUMP", WHICH HAS MIXED GAS & OIL. I AM NOT STUPID AS GM THINKS - THIS IS NOT GOOD! WITH GAS MIXING WITH YOUR OIL IT CHANGES THE CONSISTENCY AND DOESN'T LUBRICATE THINGS LIKE IT SHOULD. CAN THIS TYPE OF THING CAUSE A "RUNAWAY"? I THINK ALL OF THESE SHOULD BE RECALLED - I HAVE BEEN READING ALOT OF PEOPLES WORDS ON-LINE AND MANY ARE HAVING THE SAME ISSUE - I REALLY DON'T THINK PEOPLE KNOW WHERE TO TURN. IN CLOSING, CAN YOU PLEASE ADVISE IF ANYONE ELSE HAS FILLED REPORTS ON THIS VEHICLE, IS THERE SOMETHING MORE THAT SHOULD BE DONE FOR ME AS I DON'T WANT TO HAVE A CATASTROPHIC FAILURE WITH MY FAMILY IN THE VEHICLE. SOMEONE HAS TO BE RESPONSIBLE HERE AND I THINK GM SHOULD BE MORE CONCERNED WITH THEIR CUSTOMERS & LIVES. THANK YOU.
NHTSA complaint #10470603 — an unverified report by a vehicle owner.
at 39,000 milesBloomington, IL
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED WHILE DRIVING 15 MPH THE ABS AND STABILITRAC WARNING LAMPS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE RIGHT REAR WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE THROTTLE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 48,000.
NHTSA complaint #10447919 — an unverified report by a vehicle owner.