Owners have filed 82 complaints
about the 1999 Chevrolet Express with NHTSA between 1999 and 2010.
The largest single group is the brakes.
Across this model's run it ranks 4 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Chevrolet Express. 50 means typical for this
model; 100 means roughly double.
Severity — 31
6.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 27
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Chevrolet Express
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
15.3%
25,000 – 49,999 miles
526.3%
50,000 – 74,999 miles
526.3%
75,000 – 99,999 miles
631.6%
100,000 – 149,999 miles
15.3%
150,000+ miles
15.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 1999peak 5Sep 2010
Recalls on the 1999 Chevrolet Express
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
00V085000
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
VEHICLE DESCRIPTION: PASSENGER VANS EQUIPPED WITH A BRAKE WARNING INDICATOR. SOME OF THESE VEHICLES HAVE A POWER STEERING COOLER HOSE THAT CAN SEPARATE FROM THE POWER BRAKE BOOSTER FLUID FLOW SWITCH ASSEMBLY.
Risk: IF THIS OCCURS, POWER STEERING FLUID COULD FLOW ONTO HOT ENGINE PARTS AND AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2000076513 units in Canada
Other
On certain vehicles, the power steering cooler hose may separate from the power brake booster fluid flow switch assembly. If this occurs, power steering fluid could flow onto hot engine parts and an engine compartment fire could occur. Correction: Dealers will inspect, and, if necessary, install three new screw clamps to the power steering hose joints.
Reports where the owner recorded a crash, a fire, an injury or a death.
Elwood, ILCrash1 injured
AIR BAGS
VEHICLE AIR BAG DIDN'T DEPLOY WHEN I CRASHED INTO ANOTHER VEHICLE DOING BETWEEN 30-40 MPH. IMPACT WAS MAINLY ON THE DRIVER SIDE FRONT END. I WAS DRIVING AN CHEVY 1999 EXPRESS 1500 VAN.
NHTSA complaint #10145904 — an unverified report by a vehicle owner.
at 68,000 milesCrawfordville, FLFire
ELECTRICAL SYSTEM
WIRING HARNESS UNDER FUSE BLOCK AT DRIVERS FEET NOT PROPERLY SECURED BY S-CLIP AND WIRES RUB AGAINST ACCESS HOLE IN SHEET METAL CAUSING SHORT IN TURN SIGNAL OR 4-WAY FLASHER CIRCUIT CAUSING FIRE. VEHICLE IS MARK III CONVERSION. *NLM
NHTSA complaint #10023396 — an unverified report by a vehicle owner.
Tampa, FL1 injured
AIR BAGS:FRONTAL
WHILE DRIVING AT ABOUT 30 MPH, THE DRIVERS AIR BAGS DEPLOYED WITHOUT ANY WARNING, CAUSING INJURY. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
NHTSA complaint #8017753 — an unverified report by a vehicle owner.
Westland, MIFire
INTERIOR LIGHTING
VEHICLE EXPERIENCED AN ELECTRICAL SHORT IN THE COURTESY LIGHT WHILE DRIVING, WHEN ALL SWITCHES WERE IN AN OFF POSITION. OWNER PULLED VEHICLE OVER AND DISCONNECTED THE LIGHT. DEALER NOTIFIED, CONSUMER CURRENTLY WAITING FOR PART NEEDED FOR REPAIR. *AK
NHTSA complaint #855962 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 79,000 milesCanal Fulton, OH
EXTERIOR LIGHTING
WITHOUT WARNING ALL HEADLAMPS WENT OUT DRL,LOW BEAMS AND HIGH BEAMS. ALL OTHER LIGHTS WORKED OK. NOT FUN AT NIGHT TO HAVE OCCUR.
NHTSA complaint #10355692 — an unverified report by a vehicle owner.
at 100,000 milesCheboygan, MI
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 1999 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE DOOR LOCKS WOULD NOT FUNCTION PROPERLY. SHE NOTICED THAT THE DOOR LOCK PINS WOULD FREEZE IN COLD WEATHER. THE DEALER WAS CONTACTED AND ADVISED OF THE PROCEDURE THAT WOULD HAVE TO BE PERFORMED IN ORDER TO MAKE REPAIRS. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 200,000.
NHTSA complaint #10320433 — an unverified report by a vehicle owner.
Elwood, ILCrash1 injured
AIR BAGS
VEHICLE AIR BAG DIDN'T DEPLOY WHEN I CRASHED INTO ANOTHER VEHICLE DOING BETWEEN 30-40 MPH. IMPACT WAS MAINLY ON THE DRIVER SIDE FRONT END. I WAS DRIVING AN CHEVY 1999 EXPRESS 1500 VAN.
NHTSA complaint #10145904 — an unverified report by a vehicle owner.
Dodge Center, MN
UNKNOWN OR OTHER
1999 CHEVROLET EXPRESS SPARE TIRE FELL OFF WHILE DRIVING. *TS THE SPARE TIRE WAS ATTACHED WITH A STEEL CABLE TO THE REAR UNDERSIDE OF THE VAN. WHEN THE STEEL CABLE BROKE THE TIRE BOUNCED UNDER THE TOW TRAILER BENDING IT'S AXLE. THE CONSUMER BELIEVES THE CABLE MAY NOT HAVE BEEN STRONG ENOUGH.
NHTSA complaint #10139939 — an unverified report by a vehicle owner.
at 93,595 milesHenderson, KY
STEERING:HYDRAULIC POWER ASSIST:PUMP
DT : THE POWER STEERING PUMP SHAFT BROKE INSIDE THE PUMP ON JULY 14, 2000, THE DEALER REPLACED IT UNDER WARRANTY. ON SEPTEMBER 23, 2005 IT BROKE AGAIN, TOOK VEHICLE TO THE DEALER AGAIN, AND THEY DID REPLACE IT. HOWEVER, THEY CHARGED THE CONSUMER $636.00. THE STEERING LOCKED AND THAT WAS HOW CONSUMER DISCOVERED THE FAILURE. THERE WAS NO PRIOR WARNING. THIS HAPPENED ON A DRY PAVED ROAD AND IN WARM WEATHER. *AK
NHTSA complaint #10137980 — an unverified report by a vehicle owner.
Minneapolis, MN
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT: THE CONTACT OWNS A 1999 CHEVROLET EXPRESS 3500 VAN. THE HINGE ON THE DOUBLE DOORS ON THE SIDE FROZE, THEY WILL NOT OPEN ANYMORE. PREVIOUSLY, THEY WHERE HARD TO OPEN, AND NOW THEY ARE CRACKING. THE DEALERSHIP SAID THIS WAS BAD DESIGN. ALSO, DEALERSHIP TOLD HER THAT THERE WAS BACK ORDER ON THE HINGES. OBVIOUSLY A LOT OF PEOPLE WERE HAVING SIMILAR PROBLEMS. THE CONSUMER RAN A DAY CARE CENTER. IT WAS DIFFICULT FOR CHILDREN TO GO FROM THE FRONT OF THE VAN TO THE BACK. IN AN EMERGENCY IT WOULD BE IMPOSSIBLE TO GET THE CHILDREN OUT OF THE VAN FAST ENOUGH.
NHTSA complaint #10132279 — an unverified report by a vehicle owner.
at 77,000 milesNewcastle, IN
STEERING
DT: 1999 CHEVROLET EXPRESS. THE SHAFT ON THE POWER STEERING UNIT BROKE. THE CONSUMER STATES THE POWER STEERING INSTANTLY QUIT WORKING ON THE VEHICLE. THERE WAS NO WARNING. THEY TOOK THE VEHICLE TO A DEALERSHIP AND HAD IT REPAIRED. THE MECHANIC DID NOT TELL HIM WHY THE SHAFT BROKE.
NHTSA complaint #10128567 — an unverified report by a vehicle owner.
at 47,469 milesEast Hartford, CT
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER TRAVELING FOR LONG PERIODS OF TIME ON A HIGHWAY AND THEN SLOWING TO A STOP ON THE EXIT, THE VEHICLE HARD SHIFTS IN GEARS 1-2. IF YOU SHUT OFF THE ENGINE, IT APPEARS OK UNTIL THE NEXT TIME. TRANSMISSION FLUID IS OK. VEHICLE ONLY HAS 47500 MILES. HAD MECHANIC CHECK AND GETS COMPUTER CODE 1870, WITH ENGINE CHECK LIGHT ON. NUMEROUS POSTS ON THE WEB HAVE SIMILAR COMPLAINTS ON CHEVY/GM VEHICLES WITH 4L60E TRANSMISSION, BUT NO RECALL TO DATE. MAY NOW HAVE TO REPLACE TRANSMISSION.
NHTSA complaint #10125317 — an unverified report by a vehicle owner.
at 99,000 milesYukon, OK
AIR BAGS:FRONTAL
DT: VEHICLE WAS PARKED AND WHEN PLACED KEY IN IGNITION DRIVER'S SIDE AIR BAG DEPLOYED ONTO DRIVER. VEHICLE HAD BEEN ESTIMATED AT AN INSURANCE CLAIM AGENCY FOR INSPECTION OF PRIOR HAIL DAMAGE. NO LIGHTS WERE DISPLAYED TO WARN AND NO LIGHTS ILLUMINATED AFTERWARDS AS WELL. HAVE NOT YET TAKEN TO DEALER, PLANS TO CONTACT GENERAL MOTORS.
NHTSA complaint #10124938 — an unverified report by a vehicle owner.
at 77,000 milesGermantown, WI
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
PASSENGER DOORS HINGES ARE STICKING
NHTSA complaint #10119402 — an unverified report by a vehicle owner.
at 87,000 milesToledo, OH
AIR BAGS:FRONTAL
VEHICLE WAS PARKED IN THE GARAGE, UPON ENTERING THE VEHICLE, THE DRIVER SIDE AIR BAG DEPLOYED. MANUFACTURER STATED THAT VEHICLE HAD TO BE INSPECTED TO DETERMINE THE CAUSE. CONSUMER RECEIVED A CALL FROM MANUFACTURER, INFORMING HIM THAT CONSUMER WAS RESPONSIBLE TO PAY THE REPAIR COSTS.
NHTSA complaint #10101370 — an unverified report by a vehicle owner.
Worthington, OH
WHEELS
NORMAL WEAR AND TEAR ON ALLOY WHEELS SHOULD NOT RESULT IN THE SEVERE CORROSION I HAVE ON MY WHEELS. I DON'T KNOW IF THERE IS A FAILURE RISK, BECAUSE I AM NOT A METALLURGICAL ENGINEER, BUT THE CORROSION IS SUBSTANTIAL. IT LOOKS TO ME LIKE THE CLEAR COATING ON THE WHEEL HAS TRAPPED MOISTURE AND ROAD SALT, ALLOWING THE ACCELERATED CORROSION. I HAVE EMAILED AMERICAN RACING AND I HAVE BEEN IGNORED.
NHTSA complaint #10098358 — an unverified report by a vehicle owner.
Worthington, OH
WHEELS
SEVERE ALLOY WHEEL CORROSION ON ALL WHEELS.
NHTSA complaint #10098359 — an unverified report by a vehicle owner.
Worthington, OH
EQUIPMENT
NORMAL WEAR AND TEAR ON ALLOY WHEELS SHOULD NOT RESULT IN THE SEVERE CORROSION I HAVE ON MY WHEELS. I DON'T KNOW IF THERE IS A FAILURE RISK, BECAUSE I AM NOT A METALLURGICAL ENGINEER, BUT THE CORROSION IS SUBSTANTIAL. IT LOOKS TO ME LIKE THE CLEAR COATING ON THE WHEEL HAS TRAPPED MOISTURE AND ROAD SALT, ALLOWING THE ACCELERATED CORROSION. I HAVE EMAILED AMERICAN RACING AND I HAVE BEEN IGNORED.
NHTSA complaint #10098358 — an unverified report by a vehicle owner.
Worthington, OH
EQUIPMENT
SEVERE ALLOY WHEEL CORROSION ON ALL WHEELS.
NHTSA complaint #10098359 — an unverified report by a vehicle owner.
RIO Rancho, NM
EXTERIOR LIGHTING:TURN SIGNAL
WHILE APPLYING THE BRAKES BRAKE LIGHTS/TURN SIGNALS AND OTHER ELECTRICAL SYSTEM PARTS FAILED TO COME ON. CONSUMER REPLACED THE FUSE AND BULBS ON NUMEROUS OCCASIONS, BUT PROBLEM RECURRED. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM.
NHTSA complaint #10091933 — an unverified report by a vehicle owner.
RIO Rancho, NM
ELECTRICAL SYSTEM
WHILE APPLYING THE BRAKES BRAKE LIGHTS/TURN SIGNALS AND OTHER ELECTRICAL SYSTEM PARTS FAILED TO COME ON. CONSUMER REPLACED THE FUSE AND BULBS ON NUMEROUS OCCASIONS, BUT PROBLEM RECURRED. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM.
NHTSA complaint #10091933 — an unverified report by a vehicle owner.
RIO Rancho, NM
EXTERIOR LIGHTING:BRAKE LIGHTS
WHILE APPLYING THE BRAKES BRAKE LIGHTS/TURN SIGNALS AND OTHER ELECTRICAL SYSTEM PARTS FAILED TO COME ON. CONSUMER REPLACED THE FUSE AND BULBS ON NUMEROUS OCCASIONS, BUT PROBLEM RECURRED. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM.
NHTSA complaint #10091933 — an unverified report by a vehicle owner.
at 30,000 milesDestrehan, LA
UNKNOWN OR OTHER
PAINT FLAKING ON MIRRORS AND BUMBERS AND TRIM
NHTSA complaint #10068778 — an unverified report by a vehicle owner.
Shelby, NC
ELECTRICAL SYSTEM:WIRING
THE VEHICLE STALLED WHILE DRIVING. THE DRIVER WAS ABLE TO PULL OVER THEN DROVE THE VEHICLE HOME. THE DRIVER SMELLED BURNING WIRES COMING THROUGH THE VENTS. THE CAUSE HAS NOT BEEN DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.
NHTSA complaint #10064839 — an unverified report by a vehicle owner.
Sanford, FL
PARKING BRAKE
I TOOK MY VAN IN UNDER WARRANTY BECAUSE MY ABS DOESN'T WORK. MY REAR AXLE CLANKS AND WINDS. TWO WEEKS AFTER I BOUGHT IT THESE PROBLEMS STARTED TO OCCURED. I TOOK MY VAN INTO THE DEALER SHIP RIGHT AWAY AND THEY REPLACED MY REAR AXLE. THE PROBLEM WITH THE AXLE STILL EXISTS BUT WAS WORSE AFTER THE REPLACEMENT OF THE AXLE. THE PROBLEM IS PROGRESSING AND I WILL BE IN NEED OF A NEW AXLE SOON AND HAVE NEVER HAD ABS SINCE I HAVE OWNED THE VAN AND THE DEALERSHIP WOULDN'T REPAIR THE PROBLEMS. THEY TELL US THERE IS NOTHING WRONG WITH THE ABS OR THE REAR AXLE. THEY TESTED MY BRAKES BY DRIVING MY VAN AROUND THE PARKING LOT. MY FRONT BRAKES ARE SPONGY AND THEY LOCK UP ON WET ROADS WHEN BRAKING HARD. THIS IS A 1999 CHEVY EXPRESS VAN. WE ALSO PURCHASED A 1999 CHEVY MONTE CARLO SIGHT UNSEEN AT THE SAME TIME WE PURCHASED OUR EXPRESS VAN. WE HAD PROBLEMS WITH THE FRONT END ALIGNMENT OF THE MONTE CARLO AND IT WAS THE TREAD OFF OF THE LEFT FRONT TIRE AFTER TWO THOUSAND MILES. THEY KEPT TELLING US THERE WAS NOTHING WRONG WITH THE ALIGNMENT AFTER TAKING THE CAR TO THE DEALERSHIP NUMEROUS TIMES. JIM COX TRIED TO TELL US THAT MY WIFE MADE TOO MANY LEFT HAND TURNS AND INSULTED MY WIFE ABOUT HER WEIGHT NEITHER VEHICLES WERE EVER TITLED BEFORE WE PURCHASED THEM. PROBLEMS ON BOTH VEHICLES STARTED TO OCCUR IMMEDIATLY AND WE HAVE HAD NOTHING BUT TROUBLE WITH TRYING TO GET THE WARRANTY WORK DONE ON THEM. NOW THE WARRANTY HAS EXPIRED AND THE PROBLEMS I HAVE HAD WITH MY VAN STILL EXISTS AND IS BECOMING INCREASINGLY WORSE. JIM COX WAS THE AREA SERVICE REPRESENATIVE FOR ALL OF CENTRAL FLORIDA CHEVY DEALERSHIPS AND TOLD THE SERVICE MANAGER "IF IT'S NOT BROKE DON'T FIX IT" AND HE HAD NO PROBLEM STATING THAT RIGHT IN FRONT OF MY WIFE AND MYSELF. CALLED HEAD OFFICE THAY DID NOT WHONT TO NKOW, NEVER EVER BUY CHEVE EVER EVER AGAIN.
NHTSA complaint #10055127 — an unverified report by a vehicle owner.
Sanford, FL
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I TOOK MY VAN IN UNDER WARRANTY BECAUSE MY ABS DOESN'T WORK. MY REAR AXLE CLANKS AND WINDS. TWO WEEKS AFTER I BOUGHT IT THESE PROBLEMS STARTED TO OCCURED. I TOOK MY VAN INTO THE DEALER SHIP RIGHT AWAY AND THEY REPLACED MY REAR AXLE. THE PROBLEM WITH THE AXLE STILL EXISTS BUT WAS WORSE AFTER THE REPLACEMENT OF THE AXLE. THE PROBLEM IS PROGRESSING AND I WILL BE IN NEED OF A NEW AXLE SOON AND HAVE NEVER HAD ABS SINCE I HAVE OWNED THE VAN AND THE DEALERSHIP WOULDN'T REPAIR THE PROBLEMS. THEY TELL US THERE IS NOTHING WRONG WITH THE ABS OR THE REAR AXLE. THEY TESTED MY BRAKES BY DRIVING MY VAN AROUND THE PARKING LOT. MY FRONT BRAKES ARE SPONGY AND THEY LOCK UP ON WET ROADS WHEN BRAKING HARD. THIS IS A 1999 CHEVY EXPRESS VAN. WE ALSO PURCHASED A 1999 CHEVY MONTE CARLO SIGHT UNSEEN AT THE SAME TIME WE PURCHASED OUR EXPRESS VAN. WE HAD PROBLEMS WITH THE FRONT END ALIGNMENT OF THE MONTE CARLO AND IT WAS THE TREAD OFF OF THE LEFT FRONT TIRE AFTER TWO THOUSAND MILES. THEY KEPT TELLING US THERE WAS NOTHING WRONG WITH THE ALIGNMENT AFTER TAKING THE CAR TO THE DEALERSHIP NUMEROUS TIMES. JIM COX TRIED TO TELL US THAT MY WIFE MADE TOO MANY LEFT HAND TURNS AND INSULTED MY WIFE ABOUT HER WEIGHT NEITHER VEHICLES WERE EVER TITLED BEFORE WE PURCHASED THEM. PROBLEMS ON BOTH VEHICLES STARTED TO OCCUR IMMEDIATLY AND WE HAVE HAD NOTHING BUT TROUBLE WITH TRYING TO GET THE WARRANTY WORK DONE ON THEM. NOW THE WARRANTY HAS EXPIRED AND THE PROBLEMS I HAVE HAD WITH MY VAN STILL EXISTS AND IS BECOMING INCREASINGLY WORSE. JIM COX WAS THE AREA SERVICE REPRESENATIVE FOR ALL OF CENTRAL FLORIDA CHEVY DEALERSHIPS AND TOLD THE SERVICE MANAGER "IF IT'S NOT BROKE DON'T FIX IT" AND HE HAD NO PROBLEM STATING THAT RIGHT IN FRONT OF MY WIFE AND MYSELF. CALLED HEAD OFFICE THAY DID NOT WHONT TO NKOW, NEVER EVER BUY CHEVE EVER EVER AGAIN.
NHTSA complaint #10055127 — an unverified report by a vehicle owner.
Sanford, FL
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
I TOOK MY VAN IN UNDER WARRANTY BECAUSE MY ABS DOESN'T WORK. MY REAR AXLE CLANKS AND WINDS. TWO WEEKS AFTER I BOUGHT IT THESE PROBLEMS STARTED TO OCCURED. I TOOK MY VAN INTO THE DEALER SHIP RIGHT AWAY AND THEY REPLACED MY REAR AXLE. THE PROBLEM WITH THE AXLE STILL EXISTS BUT WAS WORSE AFTER THE REPLACEMENT OF THE AXLE. THE PROBLEM IS PROGRESSING AND I WILL BE IN NEED OF A NEW AXLE SOON AND HAVE NEVER HAD ABS SINCE I HAVE OWNED THE VAN AND THE DEALERSHIP WOULDN'T REPAIR THE PROBLEMS. THEY TELL US THERE IS NOTHING WRONG WITH THE ABS OR THE REAR AXLE. THEY TESTED MY BRAKES BY DRIVING MY VAN AROUND THE PARKING LOT. MY FRONT BRAKES ARE SPONGY AND THEY LOCK UP ON WET ROADS WHEN BRAKING HARD. THIS IS A 1999 CHEVY EXPRESS VAN. WE ALSO PURCHASED A 1999 CHEVY MONTE CARLO SIGHT UNSEEN AT THE SAME TIME WE PURCHASED OUR EXPRESS VAN. WE HAD PROBLEMS WITH THE FRONT END ALIGNMENT OF THE MONTE CARLO AND IT WAS THE TREAD OFF OF THE LEFT FRONT TIRE AFTER TWO THOUSAND MILES. THEY KEPT TELLING US THERE WAS NOTHING WRONG WITH THE ALIGNMENT AFTER TAKING THE CAR TO THE DEALERSHIP NUMEROUS TIMES. JIM COX TRIED TO TELL US THAT MY WIFE MADE TOO MANY LEFT HAND TURNS AND INSULTED MY WIFE ABOUT HER WEIGHT NEITHER VEHICLES WERE EVER TITLED BEFORE WE PURCHASED THEM. PROBLEMS ON BOTH VEHICLES STARTED TO OCCUR IMMEDIATLY AND WE HAVE HAD NOTHING BUT TROUBLE WITH TRYING TO GET THE WARRANTY WORK DONE ON THEM. NOW THE WARRANTY HAS EXPIRED AND THE PROBLEMS I HAVE HAD WITH MY VAN STILL EXISTS AND IS BECOMING INCREASINGLY WORSE. JIM COX WAS THE AREA SERVICE REPRESENATIVE FOR ALL OF CENTRAL FLORIDA CHEVY DEALERSHIPS AND TOLD THE SERVICE MANAGER "IF IT'S NOT BROKE DON'T FIX IT" AND HE HAD NO PROBLEM STATING THAT RIGHT IN FRONT OF MY WIFE AND MYSELF. CALLED HEAD OFFICE THAY DID NOT WHONT TO NKOW, NEVER EVER BUY CHEVE EVER EVER AGAIN.
NHTSA complaint #10055127 — an unverified report by a vehicle owner.
at 55,157 milesHigh Ridge, MO
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING LEFT FRONT BRAKE MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP TRIED TO REPAIR THE PROBLEM 15 TIMES BEFORE, BUT HAD NOT YET RESOLVED THE PROBLEM. THIS PROBLEM SWITCHED LOCATION AFTER REPAIRS.
NHTSA complaint #10049904 — an unverified report by a vehicle owner.
at 6,000 milesNiles, IL
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER COMPLAINED ABOUT A PROBLEM WITH THE DRIVER'S SEAT. THE BRACKET THAT MOUNTS THE SEAT KEEPS CRACKING. OWNER TOOK VEHICLE TO THE DEALERSHIP. DEALER INSISTS THAT IT IS A DEFECT IN THE DESIGN THAT CAUSES THE BRACKET TO CRACK.
NHTSA complaint #10047950 — an unverified report by a vehicle owner.