48 of the
4,995 complaints filed about the Chevrolet Silverado 2500
are about the seat belts —
1% of everything owners reported.
The worst model year for it is 2015.
Radio does not emit sound also canceling all warning noises for fuel level, turn signals, seat belts, open door in motion. This problem is not only a saftey hazard for drivers its a major annoyance. Honestly find it quite distracting. Have reached out to gm multiple times and the issue hasn't been corrected. Really concerned this is going to plage my vehicle its whole life. This issue has happened more times than I can count.
NHTSA complaint #11752218 — an unverified report by a vehicle owner.
The vehicle was in a collision that occurred to the front of the vehicle causing the seat belts to lock up a burst of compressed air to come from the dash, the hazards to engage and the dome lights to engage, the vehicle then was taken into get repaired at a certified dealership, after dealing with the dealership and General Motors we find out the sensor did engage for the airbags to deploy but the airbags failed to deploy properly or break through the dash, the dealership and manufacturer are now not wanting to find out why this is doing this and just put a new airbag baffle in and call it a day.
NHTSA complaint #11699983 — an unverified report by a vehicle owner.
Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.
NHTSA complaint #11658768 — an unverified report by a vehicle owner.
The seat beat has been un-latching while driving. It is random when it occurs. No warnings come before this happens. Does not always need to be that I move for it to unlatch. I have been sitting still while driving and it has come undone. The seat belt has been cleaned out. No signs of defect or other damage. Available to be inspected..should be repaired free of charge as this is a life threatening issue.
NHTSA complaint #11637010 — an unverified report by a vehicle owner.
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that the infotainment system, the audible chime to notify the driver that the door was opened while the key was in the ignition and the seat belt chime reminder were inoperable. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V301000 (Electrical System, Seat Belts). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 175,000.
NHTSA complaint #11611637 — an unverified report by a vehicle owner.
The contact owns a 2007 Chevrolet Silverado 2500. The contact stated that while reversing, the vehicle made an abnormal sound and the front seat belts became extremely tight and failed to release. The contact stated that there was smoke coming from the seat belts. Several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
NHTSA complaint #11538472 — an unverified report by a vehicle owner.
Stopped on a level surface, at a fuel station/bathroom stop, 6 year old granddaughter in booster seat behind driver in back seat. The seat belt was released and retracted tight over the booster seat arm rest and would not release to allow child out of the seat and child began to panic, had to cut seatbelt to get upset child out!
NHTSA complaint #11533205 — an unverified report by a vehicle owner.
The rear seatbelts retract very slowly and now most of the time not at all. Along with that they only intermittently catch when I pull hard and quick, like when in an accident. These 2 issues with the seatbelts pose a huge safety risk and I cannot put my daughter in the back seat.
NHTSA complaint #11492988 — an unverified report by a vehicle owner.
The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while driving at 45-49 MPH, with cruise control mode, he sustained a seizure and became unconscious. The vehicle veered off the road, drove over a curb and landed into a 6-foot ditch. The vehicle then drove over three driveways and crashed into a tree while the contact was unconscious. The air bags failed to deploy. There was no further information provided. The contact stated that the incident occurred within 175 yards. The contact was transported out of the vehicle and to the hospital by emergency units. The contact sustained a broken sternum caused by the seat belt. The contact was unsure whether a police report was filed. The vehicle was towed to a body shop; however it was not repaired. An unknown dealer was notified of the failure and contacted the manufacturer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 21V054000 (Air Bags).The manufacturer contacted the contact and advised him that the issue would be submitted to another claim department. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 233,000.
NHTSA complaint #11458197 — an unverified report by a vehicle owner.
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that the front driver's side seat belt tensioner cable had separated, causing the seat belt to be inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V245000 (Seat Belts) however, the VIN was not included. The failure mileage was approximately 138,000.
NHTSA complaint #11451051 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MENTIONED THAT HE WAS A CERTIFIED MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
NHTSA complaint #11364526 — an unverified report by a vehicle owner.
THERE IS NO PASSENGER SEAT BELT WARNING AUDIO OR VISUAL. THE DEALER SAID THAT THIS VEHICLE DOESN'T HAVE A SENSOR TO TELL IF SOMEONE IS IN THE SEAT OR NOT. BUT THEY "ASSURED" ME THAT THE PASSENGER AIR BAGS STILL WOULD WORK. EVEN THOUGH IT HAS BEEN SHOWN THAT AIR BAGS BY THEM SELVES ARE NOT AS EFFECTIVE. I READ THAT CHEVROLET OFFERED TO INSTALL AN ON OFF SWITCH FOR THE AIR BAGS, THE WRONG THING TO DO IN MY OPINION. THE SEAT BELT WARNING SYSTEM SHOULD BE A REQUIREMENT NOT AN OPTION.
NHTSA complaint #11319681 — an unverified report by a vehicle owner.
PURCHASED A VEHICLE FROM DAVE SMITH MOTORS ON OCT 7,2019 AND THE REAR SEAT BELTS DO T MATCH OR OPERATE AFTER BEING TOLD IT WENT THROUGH A 125 POINT INSPECTION AND ON THEIR SITE SAYS SEATBELTS ARE INSPECTED AND I HAVE UNOPERATIONAL SEAT BELTS WHICH IS A SAFTEY HAZARD ON THEIR PART AS THEY SOLD A VEHICLE WITH UNMATCHED AND OPERATIONAL SAFTEY BELTS.
NHTSA complaint #11288226 — an unverified report by a vehicle owner.
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
NHTSA complaint #11240478 — an unverified report by a vehicle owner.
WHEN EVER THE VEHICLE IS IN MOTION. PASSENGER SEAT DOES NOT HAVE THE REMINDER OR WARNING SYSTEM TO ALERT THE OCCUPANT TO BUCKLE UP SHOULD THEY FORGET. MY DEALER STATES THE PASSENGER AIR BAG SYSTEM IS ACTIVE FULL TIME HOWEVER IT IS ONLY MARGINALLY EFFECTIVE SHOULD THE PASSENGER FAIL TO SECURE THEIR SEAT BELT. ADDITIONALLY, THERE IS NO DASH INDICATOR SHOWING THE PASSENGER SEAT BELT BUCLKE/NO-BUCKLE STATUS AS SHOWN ON PAGE 86 OF THE 2018 SILVERADO OWNERS MANUAL WHICH DISCUSSES THE PASSENGER SENSING SYSTEM AND AIRBAG STATUS INDICATOR WHICH IS NOT PRESENT IN THIS LINE OF VEHICLES. PAGE 145 OF THE 2018 SILVERADO OWNERS MANUAL STATES THERE "MAY" BE A REMINDER LIGHT NEAR THE AIRBAG STATUS INDICATOR WHICH IS NOT INSTALLED ON THIS LINE OF VEHICLES. VIEWING SIMILAR VEHICLES, THIS CONDITION IS PRESENT IN A MINIMUM OF MODEL YEARS 2017 THROUGH 2020 CHEVROLET AND GMC 2500/3500 HD CREW CAB VEHICLES. CONTACTED GENERAL MOTORS CUSTOMER SERVICE ON 4/10/2018 & 4/24/2018 FILED GM CASE [XXX]. GM REP CALLED BACK 4/30/2018 AND THEIR SOLUTION WAS TO HAVE MY DEALERSHIP INSTALL AN AIRBAG ON/OFF SWITCH TO DISABLE THE AIRBAG. NOT A SUITABLE RESOLUTION TO THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11218907 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE SEAT BELT CHIME FAILED TO SOUND WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE FRONT PASSENGER. THE VEHICLE WAS TAKEN TO GREY CHEVROLET (LOCATED AT 4949 SW HOVDE RD, PORT ORCHARD, WA 98367) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS MANUFACTURED THAT WAY AND WAS NOT REQUIRED TO HAVE THE SEAT BELT CHIME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS ALSO INFORMED THAT THE VEHICLE WAS NOT REQUIRED TO HAVE THE SEAT BELT CHIME. THE CONTACT WAS PROVIDED WITH CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11161222 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD NOISE AND NOTICED SMOKE ON THE FLOOR BY THE SEAT BELT ATTACHMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE CO2 CARTRIDGE EXPLODED AND RENDERED THE SEAT BELTS USELESS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO MILLER AND MILLER CHEVROLET, BUICK, GMC, CADILLAC (4204 LAFAYETTE ST, MARIANNA, FL 32446) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 198,000.
NHTSA complaint #11104770 — an unverified report by a vehicle owner.
REAR SEAT BELTS NO LONGER RETRACT BACK INTO UP POSITION CAUSING A SAFETY ISSUE FOR MY KIDS. STARTED WITH ONE THEN THE OTHER REAR SEAT BELT BECAME INOPERABLE. WENT TO LOCAL GM DEALER AND WAS TOLD IT WASN'T COVERED UNDER WARRANTY (REED CHEVROLET IN ST JOSEPH MO) I'M NOT ABLE TO HAUL MY KIDS AROUND IN MY TRUCK CAUSING AN INCONVENIENCE.
NHTSA complaint #11000978 — an unverified report by a vehicle owner.