FaultScore

Chevrolet Silverado 2500 suspension problems

84 of the 4,995 complaints filed about the Chevrolet Silverado 2500 are about the suspension — 2% of everything owners reported. The worst model year for it is 2003.

84

Complaints

2%

Share of all complaints

6

Crashes

0

Fires

Suspension complaints by model year

Median failure at 36,000 miles

Median failure at 240,000 miles

Median failure at 80,200 miles

Median failure at 130,099 miles

Median failure at 45,723 miles

Median failure at 70,913 miles

Median failure at 59,135 miles

Median failure at 11,500 miles

Median failure at 27,390 miles

Median failure at 40,800 miles

Median failure at 115,000 miles

Median failure at 5,455 miles

Median failure at 9,250 miles

Median failure at 36,000 miles

Median failure at 43,000 miles

Median failure at 10,000 miles

What owners said

2020 Chevrolet Silverado 2500 Big Bear Lake, CA

SUSPENSION

I just financing this car and dealer write on dmv price of $57,057 with 63,631 miles that the tell me that was a pre contract on 9/13/24 then they then the bring the truck on 9/15/2025 with 64156 miles at the price of 61,777 on the contract i dont know what to do

NHTSA complaint #11689158 — an unverified report by a vehicle owner.

2015 Chevrolet Silverado 2500 Elkhorn, NE

SUSPENSION

FRAME OF TRUCK RUSTING

NHTSA complaint #11623350 — an unverified report by a vehicle owner.

2023 Chevrolet Silverado 2500 Montebello, CA 1 injured

SUSPENSION

1.THE INSTRUMENT PANEL EMERGENCY LIGHTS ARE NOT OPERATING . THE MANUFACTOR FAIL TO DO FINAL INSPECTION. THE EMERGENCY HARNESS WAS NOT INSTALL. THE INSTRUMENT LIGHTS WERE NOT OPERATING. 2. THE TRUCK AUTOMATIC STEPS LIGHTS DON'T COME ALL THE TIME. THE PASSENGERS ARE UNABLE SEE DURING DARKNESS. THEY LOSS THERE FOOTING AND FELL ON THE ASPHALT. THE AUTOMATIC STEPS ARE COLOR BLACK ARE TO SEE DURING THE NIGHT. THE STEPS SHOULD BE COLOR FLUORESCENT WHITE. THE VEHICLE MILEAGE IS ONLY 1224 MILES.

NHTSA complaint #11573948 — an unverified report by a vehicle owner.

2019 Chevrolet Silverado 2500 Rockport, TX

SUSPENSION

In May of 2023, the truck developed a significant shake when driving on moderate road bumps. We took it to the dealer and they replaced the pitman arm and idler arm assembly for over $2200. Recently, the shake started again. We took it to a local mechanic who told us that the upper ball joints were completely worn out and had been for some time, certainly since before the visit to the dealer in May. We had the ball joints replaced, and it is still shaking. We will continue to try to diagnose the problem but now we feel like we cannot drive it because it is unsafe. I’ve seen online that Chevy has a reputation of having this problem with our model (2019 Silverado). I’m filing this report to let you know that we are experiencing this problem.

NHTSA complaint #11546717 — an unverified report by a vehicle owner.

2022 Chevrolet Silverado 2500 at 10,000 miles Cascade, ID

SUSPENSION

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.

NHTSA complaint #11493854 — an unverified report by a vehicle owner.

2016 Chevrolet Silverado 2500 Comanche, TX

SUSPENSION

I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.

NHTSA complaint #11471533 — an unverified report by a vehicle owner.

2022 Chevrolet Silverado 2500 Litchfield, IL

SUSPENSION

Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.

NHTSA complaint #11466390 — an unverified report by a vehicle owner.

2014 Chevrolet Silverado 2500 Gaithersburg, MD

SUSPENSION

the Silverado 2500hd and I think 3500 work duty pickups some don't come with a stabilizer damper for steering my 2014 work truck with only 19k miles has a shake so bad you can't drive on the highway, I first noticed the shimmer at 2 yrs the deal did alignments and said they could not find what caused it, now I took the truck in for check engine on an o2 sensor they said catalytic converter went bad and it needed alignment so I said yes to the o2 sensor and alignment then I leave the check engine light pops on and when trying to drive over 35 mph the steering wheel violently shakes back and worth, I talked to a commercial tech he said the stabilizer always goes bad on these and so does all the youtube videos but some videos show that some trucks have a stabilizer and some don't, but do have the mounting holes.

NHTSA complaint #11444182 — an unverified report by a vehicle owner.

2005 Chevrolet Silverado 2500 at 200,000 miles Michigantown, IN Crash

SUSPENSION

OCTOBER 29,2020 I WAS TRAVELING DOWN A HIGHWAY WHEN I NOTICED TRAFFIC WAS STOPPED AND WHEN I WENT TO APPLY MY BRAKES THE PEDAL WENT ALL THE WAY TO THE FLOOR AND I HAD NOTHING NOT EVEN A LIGHT CAME ON TO NOTIFY MY OF AN ISSUE. I ALSO TRIED TO APPLY THE EMERGENCY BRAKE AND IT SNAPPED AND AT THAT POINT I HAD TO LEAVE THE ROAD WAY TO AVOID HITTING ANY CARS OR ANYONE, AND IN DOING SO IWENT TOWARDS A DITCH AND RAMPED A DRIVEWAY. WE HAVE ;LOOKED INTO THE RECALLS AND ITS THE SAME PARTS WE ARE HAVING TROUBLE WITH ON THIS TRUCK AND WHY IT CAUSED ME TO WRECK. HYDRO BOOST SYSTEM, AND THE EMERGENCY BRAKE SYSTEM. THE CODES THAT I PULLED FROM THE NHTSA. THESE ALL ARE WHATS HAS HAPPENED WITH MY VEHICLE. 04V376000 05V161000 05V043000 IF YOU NEED ANY ADDITIONAL INFO PLEASE LET ME KNOW I HAVE A VIDEO I TRIED TO SEND FROM THE HOMEOWNERS SECURITY CAMERA OF THE TRUCK RAMPING HIS DRIVE BUT IT WAS TOO LARGE TO UPLOAD AND I HAVE TO GET ANOTHER COPY OF THE POLICE REPORT IF YOU WOULD LIKE THAT.

NHTSA complaint #11389919 — an unverified report by a vehicle owner.

2018 Chevrolet Silverado 2500 at 43,000 miles Piedmont, SC

SUSPENSION

VIBRATIONS AT 65-85 MPH. TRUCK SHAKES SO BAD IT'S UNSAFE TO DRIVE.

NHTSA complaint #11329776 — an unverified report by a vehicle owner.

2019 Chevrolet Silverado 2500 Brooksville, KY

SUSPENSION

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN UNSTABLE CONDITION CONCERNING THE OEM TIRES. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO WHEEL DIMENSIONS OR THE SUSPENSION. THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIMEFRAME WITH CHEAP CHEVROLET (714 W WATER ST, FLEMINGSBURG, KY 41041, (606) 845-2261) AND KERRY CHEVROLET (7500 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001, (859) 474-2826); HOWEVER, THE CONTACT WAS INFORMED THAT THE TWO REAR TIRES AND FRONT DRIVER'S SIDE TIRE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #11218360 — an unverified report by a vehicle owner.

2003 Chevrolet Silverado 2500 at 50 miles Tucson, AZ

SUSPENSION

PURCHASED THE TRUCK FROM CAR GEEKS AND THEY SAID IT WAS A GREAT TRUCK AND WE WOULD HAVE NO PROBLEM TOWING OUR FIFTH WHEEL TRAILER. WELL WE TOOK IT ON A TRIP TO PHOENIX FROM TUCSON AND WE NOTICED THAT THE TRUCK WAS NOT HANDLING VERY WELL WHEN WE GOT HOME I NOTICED THAT THE PASSENGER SIDE TIRE WAS GOUGED OUT ALL THE WAY AROUND THE INSIDE BEAD OF THE TIRE ALSO NOTICED THAT ONLY THE UPPER CONTROL ARM HAD BEEN REPLACED AND NOTHING ELSE. ALL OF THE FRONT SUSPENSION WAS IN REALLY BAD CONDITION ALSO. ALONG WITH THE STEERING YOU CAN ONLY TURN THE STEERING WHEEL A LITTLE WAYS

NHTSA complaint #11156550 — an unverified report by a vehicle owner.

2003 Chevrolet Silverado 2500 at 98,000 miles Upton, MA

SUSPENSION

BODY AND UNDER BODY RUST AND ROT TO INCLUDE FRAME, BRAKE LINES AND SHOCK MOUNTS. BRAKE LINES FAILED WHILE I WAS DRIVING, THANKFULLY AT SLOW SPEEDS AND WAS ABLE TO ACTIVATE THE EMERGENCY BRAKE.

NHTSA complaint #11143678 — an unverified report by a vehicle owner.

2015 Chevrolet Silverado 2500 Queens, NY Crash

SUSPENSION

MY TRUCK HAS A STEERING ISSUE WHILE UNDER NORMAL DRIVING LOTS OF PLAY ON STEERING WITH A SERIOUS SHAKING FROM STEERING WHEEL AND STEERING COLUMN MOVES WHEN U PUSH IT UP OR DOWN OR SIDE TO SIDE ALSO WHEN DRIVING UNDER NORMAL CONDITIONS TRUCK IS SHAKING ALOT AND BOTTOM OUT WITH A HUMMING SOUND FROM FRONT END CLOSER TO LEFT AND RIGHT TIRE NOW WHEN BRAKING UNDER NORMAL DRIVING TO A COMPLETE STOP I FEEL LIKE I BEEN HIT FROM THE REAR OF MY TRUCK .MY TRUCK HAS 51000 MILES AND I BEEN TRYING TO HAVE MY TRUCK FIX SEVERAL TIMES WITH CHEVY CORPORATE AND NO OUTCOME WITH THE DEALERS THERY PROVIDED QUOTED THEREFORE WE DO NOT REPAIR DESIEL TRUCKS AND I HAVE NO DESIEL TECH ...PLEASE HELP ME FIX MY TRUCK..

NHTSA complaint #11142499 — an unverified report by a vehicle owner.

2007 Chevrolet Silverado 2500 at 185,000 miles Springeville, UT

SUSPENSION

ARM FROM STEERING BOX TO STEERING LINKAGE BROKE , TURNED WHEEL AND TRUCK WEN

NHTSA complaint #11122308 — an unverified report by a vehicle owner.

2004 Chevrolet Silverado 2500 at 42,000 miles Okeana, OH

SUSPENSION

I HAVE HAD A COMPLETE BRAKE JOB BECAUSE ALL OF THE LINES RUSTED OUT AND FAILED AS I WAS DRIVING. FORTUNATELY, I WAS ABLE TO USE THE EMERGENCY BRAKE TO STOP SAFELY. I SPENT ROUGH.Y $3,000 TO GET THIS REPAIRED. NOW THE FUEL LINES, FUEL COOLER AND EVERYTHING ATTACHED HAS RUSTED OUT TO THE POINT THAT IT IS GOING TO BE AN ADDITIONA $2,500 TO REPAIR THIS. ALSO, THE COMPLETE UNDER CARRIAGE AND REAR END HAS RUSTED TO THE POINT THAT I AM EXPECTING IT TO FAIL AT ANY TIME. THIS IS NOT ONLY A DANGEROUS SITUATION, BUT IS EXTREMELY COSTLY TO THE CONSUMER, ME. WHEN THE BRAKES FAILED, I WAS DRIVING ON A STREET APPROACHING A BUSY INTERSECTION. WITH NO WARNING AT ALL, THE PEDAL WENT TO THE FLOOR AND I HAD NO BRAKES. THE REPAIR FACILITY MECHANIC SAID HE HAS NEVER SEEN A SYSTEM SO BAD. I KEEP THE VEHICLE IN A GARAGE AND HAVE WASHED THE UNDER CARRIAGE IN THE WINTER TO KEEP ROAD SALT FROM ACCUMULATING.

NHTSA complaint #11102632 — an unverified report by a vehicle owner.

2017 Chevrolet Silverado 2500 at 36,000 miles Port Deposit, MD

SUSPENSION

TAKATA RECALL, FIRST THE TRUCK WAS OVERHEATING, THEN OIL LEAKING, THEN AND TIRE TRUCK FULL OF RUST SPOTS AND STILL RUSTY IN BADGING, THEN $14,000 REPAIR TO REPLACE THE ENTIRE REAR END OF THE TRUCK, THEY SAID THE WHEELS WERE GOING TO FALL OFF. I BOUGHT THIS TRUCK NEW, IT HAS 30,000 MILES.I PAID $87,000. I CONTACTED CHEVY CORPORATE OFFICE, NO RESPONSE I CONTACTED BOB BELL OF BEL AIR MARYLAND WHERE I BOUGHT THE TRUCK ALSO NO RESPONSE.

NHTSA complaint #11100653 — an unverified report by a vehicle owner.

2005 Chevrolet Silverado 2500 Fort Smith, AR

SUSPENSION

TL* THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT EVERY TWO YEARS, THE PITTMAN ARM WOULD PREMATURELY FRACTURE. THE PART HAD ALREADY BEEN REPLACED MORE THAN THREE TIMES. THE PART HAD TO BE REPLACED A FOURTH TIME BY AN INDEPENDENT MECHANIC WHO STATED THAT THE PARTS WERE OEM. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER ISSUED 16 TSBS ON THE STEERING, THREE RECALLS ON THE STEERING, AND 27 TSBS ON THE SUSPENSION. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #11076284 — an unverified report by a vehicle owner.

2003 Chevrolet Silverado 2500 at 109,831 miles Bremerton, WA

SUSPENSION

4 RUGGED TERRAIN T/A LT265/75R-16 PURCHASED AT ODOMETER 91681. TIRES ROTATED AT 100955. FOLLOWING HAPPENED WHILE HIGHWAY DRIVING. ON 8/19/2015, ODOMETER 109831, VEHICLE VIBRATING, FOUND BUBBLE (TREAD SEPARATION) ON LEFT REAR TIRE. TIRE WAS REPLACED UNDER WARRANTY. ON 8/4/2017, ODOMETER 121840, VEHICLE VIBRATING, FOUND BUBBLE (TREAD SEPARATION) ON RIGHT REAR TIRE. HAVE NOT TAKEN TIRE TO DEALER YET. FRONT TIRES SEEM TO BE "SINGING" WITH A "RHYTHM" (BEST I CAN EXPLAIN). I'M HAVING ALL CHECKED OUT TODAY. I DON'T TRUST THESE TIRES ANYMORE.

NHTSA complaint #11015039 — an unverified report by a vehicle owner.

2016 Chevrolet Silverado 2500 at 14,000 miles Wilmington, NC

SUSPENSION

MY VEHICLE VIBRATES AND SHAKES AT VARYING SPEED BUT MOSTLY BETWEEN 60 AND 75MPH. I HAVE BEEN TO DEALERSHIP THREE TIMES FOR DIAGNOSIS AND TIRES REPLACED TWICE. THE DEALERSHIP TESTED THE VEHICLE WITH SENSORS AND CAN NOT ISOLATE THE VIBRATION. I HAVE ONLY HAD VEHICLE A FEW MONTHS AND QUESTION THE SAFETY OF THE VEHICLE. I WISH I HAD RESEARCHED THE TRUCK ON THE INTERNET PRIOR TO PURCHASE BECAUSE THE PROBLEM I AM HAVING IS KNOWN AND HAS A NAME "THE CHEVY SHAKE" I HOPE OTHERS WILL CONTINUE TO REPORT THESE CONCERNS BECAUSE CHEVROLET NEEDS TO RECOGNIZE THEY HAVE A PROBLEM AND ADDRESS THE ISSUE WITHOUT THE RUNAROUND CUSTOMERS ARE BEING FORCED TO ENDURE. THE VEHICLE ISSUE NEEDS A RECALL.

NHTSA complaint #11011931 — an unverified report by a vehicle owner.

Other Chevrolet Silverado 2500 problems