FaultScore

2002 Chevrolet Silverado electrical problems

25 of the 853 complaints about the 2002 Chevrolet Silverado are about the electrical system — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 54,500 miles.

B

25

Complaints

0

Crashes

3

Fires

0

Injuries

Exactly what failed

Electrical System 13 52.0%
Ignition 5 20.0%
12V/24V/48V Battery 2 8.0%
Front Underhood 2 8.0%
Horn 1 4.0%
Interior/Under Dash 1 4.0%
Control Module 1 4.0%

Electrical System across every Chevrolet Silverado year

1994 14 2.0%
1997 16 2.3%
1998 22 3.1%
1999 59 8.4%
2000 41 5.8%
2001 34 4.8%
2002 25 3.5%
2003 121 17.1%
2004 162 22.9%
2005 65 9.2%
2006 14 2.0%
2007 38 5.4%
2008 48 6.8%
2009 17 2.4%
2014 20 2.8%
2017 10 1.4%

What owners said

Filed with NHTSA, in their own words.

at 200,000 miles Aumsville, OR

ELECTRICAL SYSTEM

WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2002 THEN CONSTANTLY 4-5 TIMES A YEAR AND AGAIN TODAY. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT.

NHTSA complaint #10819155 — an unverified report by a vehicle owner.

at 94,000 miles Pitcairn, PA

ELECTRICAL SYSTEM

WHEN TO USE THE HORN IN A TRAFFIC SITUATION AND NOTHING. NO POWER AT FUSE BOX FOR HORN STATED BY MY MECHANIC.

NHTSA complaint #10640324 — an unverified report by a vehicle owner.

at 80,000 miles West Harrison, IN

ELECTRICAL SYSTEM

WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2009 AND TWICE IN 2010. SINCE THEN IT HAS HAPPENED A FEW TIMES PER YEAR AT RANDOM TIMES. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT.

NHTSA complaint #10609087 — an unverified report by a vehicle owner.

at 80,000 miles SAN Angelo, TX

ELECTRICAL SYSTEM

ENGINE STALLS OCCASIONALLY WHILE DRIVING, AND PUT ME IN A DANGEROUS SITUATION. FORTUNATELY I LIVE IN A SMALL TOWN HAS LITTLE FREEWAYS. ALSO THE DRIVER SIDE SEATBELT IS STUCK AND I CAN NOT PULL IT OUT.

NHTSA complaint #10606554 — an unverified report by a vehicle owner.

at 54,500 miles Brewster, NY

ELECTRICAL SYSTEM

INSTRUMENT CLUSTER WENT COMPLETELY DEAD.

NHTSA complaint #10595839 — an unverified report by a vehicle owner.

Alexandria, KY

ELECTRICAL SYSTEM

2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PROBLEM. *SMD THE CONSUMER STATED HE EXPERIENCED A PROBLEM WITH THE IGNITION SWITCH, FROM THE TIME THE VEHICLE WAS NEW. THE SWITCH DID NOT MALFUNCTION ALL THE TIME, AND THE LAST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. ON 2 SEPARATE OCCASIONS, THE VEHICLE WOULD SHUT OFF BRIEFLY AND THEN COME BACK ON. THERE WERE TIMES, WHEN HE TRIED TO START THE VEHICLE, IT WOULD TURN OVER, BUT IT WOULDN'T START.

NHTSA complaint #10575606 — an unverified report by a vehicle owner.

at 195,294 miles Rushville, IN

ELECTRICAL SYSTEM

I HAD PREVIOUSLY FILED A COMPLAINT THAT HAD THE WRONG INCIDENT DATE. THE ODI NUMBER IS 10218455.

NHTSA complaint #10218506 — an unverified report by a vehicle owner.

at 195,294 miles Rushville, IN Fire

ELECTRICAL SYSTEM

I WENT TO MY RESIDENCE TO GET MY GOLF CLUBS & CLOTHES AT AROUND 8:00 PM ON MARCH 10, 2007, WHILE DRIVING BACK INTO TOWN TO STAY AT SOMEONE ELSE'S HOUSE SO WE COULD LEAVE ON A TRIP EARLY THE NEXT MORNING MY TRUCK CAUGHT ON FIRE UNDER THE HOOD. THE LOCAL FIRE DEPARTMENT WAS CALLED BUT TRUCK WAS A TOTAL LOSS.

NHTSA complaint #10218455 — an unverified report by a vehicle owner.

Hillsboro, TX

ELECTRICAL SYSTEM

DAY TIME RUNNING LIGHTS ARE A CONSTANT PROBLEM FOR US, AND IF YOU CHECK OUT OTHER VEHICLES APPROCHING YOU AND A LIGHT IS OUT NINE TIMES OUT OF TEN IT'S A GM PRODUCT. IF GM USES THEM TO SELL THEIR PRODUCT THEY SHOULD WORK, JUST ASK A SERVICE DESK AT ANY DEALERSHIP AND YOU WILL GET THE SAME ANSWERE. ALL YEARS NOT JUST ONE.

NHTSA complaint #10187517 — an unverified report by a vehicle owner.

Ferndale, WA

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

2002 SILVERADO BATTERY FAILED. *TS THE POSITIVE TERMINAL BECAME DISCONNECTED FROM THE BATTERY MAKING IT UNSTABLE.

NHTSA complaint #10160512 — an unverified report by a vehicle owner.

at 68,000 miles Grand Prairie, TX

ELECTRICAL SYSTEM

DT*: THE CONTACT STATED THE SERVICE ENGINE SOON LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DETERMINED THE PROBLEM WAS WITH THE GLOWPLUGS. THE MECHANIC DETERMINED THAT THE PLUGS WERE BURNED OUT, AND THEY DID NOT HOLD A CHARGE LIKE THEY WERE SUPPOSED TO. THE VEHICLE HAS BEEN TAKEN IN FOR SERVICE TWICE FOR THIS PROBLEM, AND EACH TIME MORE OF THE PLUGS WERE BURNED OUT.

NHTSA complaint #10150911 — an unverified report by a vehicle owner.

at 50,241 miles SUN Prairie, WI

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

DT:CONSUMER PURCHASED VEHICLE AND NOTICED THAT THERE WAS AN ANTI-THEFT SYSTEM AS A FEATURE AND THE DEALER TOLD THE CONSUMER THAT THE VEHICLE DID NOT HAVE THIS FEATURE. CONSUMER WAS DRIVING IN SKOKIE A SUBURB OF CHICAGO, WHEN THE VEHICLE SHUT OFF AND THE CONSUMER LOST CONTROL OF VEHICLE. THERE WAS NO STEERING NO BRAKES NO CONTROL OF ANY KIND. ALL THE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO FLASH. THE CONSUMER WAS ABLE TO FORCE ENOUGH STEERING SO THAT SHE COULD MERGE OFF THE ROAD INTO A DRIVEWAY AND BUSHES THAT HELPED CONSUMER BRING VEHICLE TO A STOP. CONSUMER NOTICED A MESSAGE THAT CAME UP ON MESSAGE PANEL OF INSTRUMENT PANEL. MESSAGE READ SECURITY, AND CONSUMER FOUND LATER THAT OWNERS MANUAL SAID THAT THIS MESSAGE WAS INFORMING VEHICLE DRIVER OF A SECURITY LOCK, WHICH MEANS THAT THE VEHICLE SHUTS DOWN TO KEEP FROM BEING STOLEN. WHEN CONSUMER WAS TOWED TO DEALER, DEALER TOLD CONSUMER THAT FUEL PUMP WENT OUT AND THIS ENGAGED THE PASS LOCK FEATURE. CONSUMER FEELS THIS IS VERY DANGEROUS AND COULD HAVE HAD SEVERE CONSEQUENCES. DEALER SAID THE PASS LOCK SYSTEM COULD BE ENGAGED BY OTHER SIMPLE WAYS, LIKE PUTTING THE WRONG KEY IN THE IGNITION, AND THERE IS NO WAY TO DISABLE SYSTEM.

NHTSA complaint #10126363 — an unverified report by a vehicle owner.

Richland, GA

ELECTRICAL SYSTEM

DT: CONTACT STATES THERE IS AN ELECTRICAL PROBLEM THE VEHICLE SHUTS OFF WHILE DRIVING. THE CONTACT STATES IT HAS BEEN TO 2 DIFFERENT LOCAL SERVICE DEALERS ON 4 SEPARATE OCCASIONS. THERE HAS BEEN A DIFFERENT ELECTRICAL COMPONENT EACH TIME THE VEHICLE HAS BEEN SERVICED. THE MANUFACTURER WILL WARRANTY THE PARTS THAT HAVE BEEN REPLACED.

NHTSA complaint #10124323 — an unverified report by a vehicle owner.

at 27,640 miles Oviedo, FL

ELECTRICAL SYSTEM

VEHICLE LOW ON POWER AND WOULD SHUT DOWN AFTER A FULL STOP. TAKEN TO A AUTHORIZED REPAIR SHOP. FOUND THE DISTRIBUTOR CAP AND ROTOR WERE A MESS. A TUNE UP WAS DONE, (AT MY COST $482.00). BECAUSE THIS IS CONSIDERED A TUNE UP NOT A WARRANTY ISSUE. (?) MY TRUCK ONLY HAS JUST OVER 27,000 MILES ON IT. THE REPAIR SHOP THINKS IT WAS CAUSE BY THE A/C LINE RUNNING FROM ABOVE THE DISTRIBUTOR CAP. I HAVE THE OLD PARTS.

NHTSA complaint #10080930 — an unverified report by a vehicle owner.

at 19,000 miles Post, TX

ELECTRICAL SYSTEM:IGNITION

DISTRIBUTOR CAP WAS REPLACED ON FOUR OCCASIONS. MOISTURE FROM THE AIR CONDITIONER HOSE CAUSED IT TO MISFIRE.

NHTSA complaint #10073615 — an unverified report by a vehicle owner.

at 35,094 miles White Mountain Lake, AZ

ELECTRICAL SYSTEM

WHILE DRIVING AT LOW SPEEDS THE FRONT HEADLIGHTS BECAME DIM WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM PROBLEM WAS REFERRED TO TSB RELATING TO NORMAL FUNCTION OF ELECTRICAL SYSTEM. IN ADDITION, RATTLE FROM REAR END. DEALER INSPECTED VEHICLE AND FOUND LEAF SPRING PADS WORN OUT. CONSUMER STATED THAT VEHICLE HAS OI LEAK FROM FRONT IF VEHICLE. AS THE DEALER INSPECTED VEHICLE, IT WAS FOUND THAT FRONT SHOCKS WERE LEAKING FLUID. DEALER REPLACED BOTH SHOCKS.

NHTSA complaint #10064849 — an unverified report by a vehicle owner.

at 22,800 miles Mount Pleasant, SC

ELECTRICAL SYSTEM:IGNITION

MOISTURE DRIPPING FROM AN AIR CONDITIONER HOSE CORRODED THE DISTRIBUTOR CAP TO THE POINT THAT THE ENGINE WOULD RUN VERY ROUGHLY AND WITH NO POWER. DEALER REPLACED THE CAP, SPARK PLUG WIRES AND COVERED THE A/C HOSE AT 22800 MILES BUT THE SAME SYMPTOMS STARTED AGAIN AT 43880 MILES.

NHTSA complaint #10060450 — an unverified report by a vehicle owner.

at 33,800 miles West Covina, CA

ELECTRICAL SYSTEM:IGNITION

VEHICLE REPEATEDLY STALLED WHILE DRIVING,AND WOULD NOT RESTART FOR SEVERAL MINUTES. *AK

NHTSA complaint #10055441 — an unverified report by a vehicle owner.

Weatherford, TX

ELECTRICAL SYSTEM:IGNITION

CONDENSATION DRIPPING ON MY DISTRIBUTOR, CAUSED THE IGNITION TO FAIL (DISTRIBUTOR CAP) WAS FIXED BY APPLYING PLASTIC HOSE TO AC LINE THAT WAS DRIPPING ON THE DIST. CAP. (FIXED BY DEALER) BUT: THE HOSE NOW ROUTES THE WATER TO A SPARK PLUG!!!

NHTSA complaint #10046924 — an unverified report by a vehicle owner.

Robstown, TX

ELECTRICAL SYSTEM:IGNITION

VEHICLE SHUT DOWN WHILE DRIVING AT ANY SPEED, IN PARTICULAR WHEN THE AIR CONDITIONER WAS ON. DEALER HAS REPLACED THREE TIMES THE CAP AND ROTOR.

NHTSA complaint #10029873 — an unverified report by a vehicle owner.

at 20,000 miles Candor, NY Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

CONSUMER STATES WHILE BACKING OUT OF THE DRIVEWAY CONSUMER NOTICED FLAMES COMING FROM THE CAB OF THE VEHICLE. CAUSE UNKNOWN.

NHTSA complaint #10026784 — an unverified report by a vehicle owner.

Milan, MI

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

THE VEHICLES GAUGES DID NOT WORK AT ALL. THE DEALER INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM

NHTSA complaint #10015362 — an unverified report by a vehicle owner.

Redlands, CA

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

CONSUMER STATED WHILE DRIVING, THE FRONT END ON THE PASSENGER SIDE COLLAPSED TO THE GROUNG WITHOUT WARNING, THE DEALER REPLACED THE RIGHT OUTER TIE ROD END, CONSUMER STATED VEHICLE WAS HARD TO START, POSSIBLY DUE TO A DEAD BATTERY, THE ABS LIGHT ILLUMINATED, ALSO THE PASSENGER SPEAKER IN THE DOOR WAS BLOWN.*AK

NHTSA complaint #8003017 — an unverified report by a vehicle owner.

Blacksburg, VA

ELECTRICAL SYSTEM:HORN

WHEN DRIVING IT IS NEARLY IMPOSSIBLE TO STEER AND OPERATE HORN AT THE SAME TIME.

NHTSA complaint #8002777 — an unverified report by a vehicle owner.

Corona, CA Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

AFTER VEHICLE WAS PARKED CAONSUME R SAW A LIGHT IN DASHBOARD. THEN, VEHICLE CAUGHT ON FIRE . PLEASE PROVIDE MORE INFORMATION.

NHTSA complaint #899773 — an unverified report by a vehicle owner.

Other 2002 Chevrolet Silverado problems

← Full 2002 Chevrolet Silverado report