375 of the 1,753 complaints filed about the Chevrolet Suburban 1500 are about the braking system — 21% of everything owners reported. The worst model year for it is 2002.
375
Complaints
21%
Share of all complaints
20
Crashes
5
Fires
SERVICE BRAKES
The brake system had a failure and the vehicle could not be slowed down. The brakes would come and go until I was able to stop. GM dealership diagnosed it with a failed master cylinder and the part is on national back order.
NHTSA complaint #11666193 — an unverified report by a vehicle owner.
SERVICE BRAKES
1/10/25 Complete braking system failure, could no brake, could not use emergency brake. Almost crashed into my garage -Chevy Service Dept. replaced Electronic Braking Control Module 1/24/25 Complete braking system failure, could no brake, could not use emergency brake -Chevy Service Dept. replaced battery 2/1/25 Car shaking terribly, my kids screaming we were going to “explode” , car smoking, white smoke coming from exhaust -Chevy Service Dept. states there is an engine issue, they will need to break down and replace parts / repair
NHTSA complaint #11641893 — an unverified report by a vehicle owner.
SERVICE BRAKES
Failed break fluid detection
NHTSA complaint #11619220 — an unverified report by a vehicle owner.
SERVICE BRAKES
PASSENGER FRONT BRAKE IS LOCKING UP WHILE VEHICLE IS IN MOTION. HAS CAUSED NUMEROUS BRAKE PAD REPLACEMENTS AND CALIPER AND ROTOR REPLACEMENT. HAS CAUSE SMALL FIRE.
NHTSA complaint #11196711 — an unverified report by a vehicle owner.
SERVICE BRAKES
SUBPAR MATERIAL USED IN BRAKE/FUEL LINES THEY RUST PREMATURE
NHTSA complaint #11195482 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE WAS PUT ON A LIFT AND IT WAS DISCOVERED THAT THE BRAKE LINE WAS CORRODED, CAUSING A LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE CONTACT CALLED THE ED BOZARTH CHEVROLET DEALER (877-721-4901, 3731 SW TOPEKA BLVD, TOPEKA, KS 66609) AND WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000. *TT CONSUMER STATED BRAKE LINES CORRODED AND WAS LEAKING. UPDATED 12/18/18
NHTSA complaint #11143762 — an unverified report by a vehicle owner.
SERVICE BRAKES
IT KEEPS STALLING ON US. WE HAVE REPLACED ALL THE CENSORS, THE CONTROL MODULE AND WE EVEN REPLACED THE REAR END WE HAVE SPENT WELL OVERA THOUSAND DOLLARS AND THIS VEHICLE STILL WONT STAY RUNNING IT STALLS WON'T START WE HAVE FIXED EVERYTHING THE CODES ARE READING. THIS CONTINUES TO STALL IT SHUTS DOWN BY ITS SELF IT ALMOST KILLED MY WIFE AND KIDS A FEW TIMES I WANT THIS VEHICLE FULLY REPAIRED FOR FREE. I HABE ONE INCOME AND I CANT EVEN CATCH UP ON MY BILLS AS WE HAVE SPENT MORE ON HER VEHICLE TO STILL CAUSE PROBLEMS AND ME ALMOST LOOKING MY FAMILY MULTIPLE TIMES IN THIS VEHICLE. THIS VEHICLE WAS IN MOTION AND DRIVING DOWN A ROAD AND ALL OF A SUDDEN IT STALLED IT HAS DONE THIS MULTIPLE TIMES THIS YEAR.
NHTSA complaint #11140221 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS SLOWING FOR A STOP SIGN WHILE LEAVING A PARKING LOT WHEN THE STEEL REAR BRAKE LINE SPONTANEOUSLY SPLIT AND DUMPED ALL LINE PRESSURE. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, AND I ROLLED RIGHT INTO TRAFFIC BEFORE I WAS ABLE TO PUMP THE PEDAL ENOUGH TIMES TO STOP THE VEHICLE AGAINST A CURB. HAD I NEARED THE STOP SIGN 2 SECONDS EARLIER OR LATER, I WOULD HAVE EITHER BEEN T-BONED BY A BOX TRUCK, OR T-BONED A SMALL SEDAN. I EMPHASIZE THAT THE BRAKE LINES SHOWED NO WARNING SIGNS BEYOND THE TYPICAL SURFACE RUST THAT CAN BE FOUND ON ANY VEHICLE THAT HAS BEEN DRIVEN FOR MORE THAN A FEW WINTERS IN THE "RUST BELT". HOWEVER, THOSE VEHICLES DO NOT HAVE BRAKE LINES SPONTANEOUSLY FAIL AT THE RATE THAT THESE GM TRUCKS DO. THIS TRUCK'S PRIMARY PURPOSE IS TOWING A CAMPING TRAILER FOR VACATIONS WITH MY YOUNG FAMILY, SO THIS COULD HAVE ENDED VERY DIFFERENTLY. I URGE YOU TO TAKE GM TO TASK AND FORCE THEM TO FIX THEIR MISTAKE OF CHEAPING OUT ON BRAKE LINE MATERIALS!
NHTSA complaint #11132674 — an unverified report by a vehicle owner.
SERVICE BRAKES
I HAD A MAJOR BRAKE FAILURE THE OTHER DAY WHILE DRIVING. I HAD NO BRAKES, BUT I WAS ABLE TO STOP WITH THE EMERGENCY BRAKE. I HAD THE TRUCK TOWED TO THE MECHANIC AND THEY REPORTED THAT THE BRAKE FAILURE WAS DUE TO RUSTED BRAKE LINES.
NHTSA complaint #11121992 — an unverified report by a vehicle owner.
SERVICE BRAKES
RUSTED BREAKE LINES, PARKED IN DRIVEWAY COULD NOT USE BRAKES AFTER STARTING THE CAR
NHTSA complaint #11115028 — an unverified report by a vehicle owner.
SERVICE BRAKES
BRAKE LINES RUSTING. TWICE IN A MONTH THE BRAKES FAILED AFTER A HARD STOP AT A TRAFFIC LIGHT. LUCKY FOR ME & OTHERS THERE WERE NO CARS IN FRONT OF ME OR TRYING TO CROSS THE INTERSECTION. AFTER APPLYING THE BRAKE HARD TO STOP, THE BRAKE PEDAL CONTINUED ALL THE WAY TO THE FLOOR AND THE CAR DID NOT STOP. THE MECHANIC TOLD ME THAT THE BRAKE LINES RUSTED AND THEREFORE THE BRAKE FLUID LEAKED OUT OF THE SYSTEM
NHTSA complaint #11111983 — an unverified report by a vehicle owner.
SERVICE BRAKES
THIS ISSUE OCCURRED IN JULY OF 2016 WHILE WE WERE ON VACATION IN FLORIDA. WE BEGAN TO LOSE BRAKING ABILITY UNTIL FINALLY THE VEHICLE BECAME ALMOST INOPERABLE, ONLY ABLE TO TRAVEL AT ABOUT 20 MPH AND STILL BE ABLE TO STOP WITHOUT HITTING ANYTHING. ONE OF THE STEEL BRAKES LINES HAD BLOWN A HOLE IN IT. WE HAD A SHOP REPAIR IT AND WHEN THEY TESTED IT, IT BLEW ANOTHER LINE. WE ENDED UP HAVING ALL THE LINES REPLACED BECAUSE OF THE LEVEL OF CORROSION.
NHTSA complaint #11110948 — an unverified report by a vehicle owner.
SERVICE BRAKES
WITHOUT WARNING BRAKE LINE BLEW A HOLE AND NO BRAKES. NO WARNING AND TOTAL LOSS OF BRAKES. SERVICE BRAKE SYSTEM LIGHT CAME ON. NO HELP WITH THAT. FORTUNATELY I WAS ABLE TO PASS ON RIGHT SHOULDER THREW THE GRASS. ALMOST A THREE VEHICLE ACCIDENT. NEED TO HAVE THIS PROBLEM ADDRESSED AND TAKEN CARE OF. PEOPLE COULD HAVE EASILY BEEN INJURED OR KILLED.
NHTSA complaint #11099259 — an unverified report by a vehicle owner.
SERVICE BRAKES
NO WARNING LIGHTS ON THE DASH, BUT UPON BREAKING AT SLOW SPEED THE PEDAL EITHER PUSHES BACK OR THE BRAKES SLOW THE VEHICLE AT A FRIGHTENINGLY SLOW PACE, ALL WHILE THE ABS SYSTEM IS ON AS IF SLIDING ON ICE, BUT IT WAS AND IS DRY PAVEMENT. THIS HAPPENS 95 -100% OF EVERY BRAKING ATTEMPT. I HAVE TAKEN IT TO A LOCAL MECHANIC HE COULDN'T FIGURE OUT WHAT TO FIX SINCE THE COMPUTER CODES WERE BOUNCING ALL OVER THE PLACE. I SEE THIS IS A PROBLEM AFTER I HAVE DONE RESEARCH ON THE WEB. I PULLED THE MAIN ABS 60 FUSE UNDER THE HOOD TO TURN OFF THE SYSTEM. THIS CAUSES THE BREAK WARNING FAILURE LIGHT TO COME ON BUT I CAN AT LEAST STOP THE VEHICLE. THIS IS A FAILURE ON A SAFETY SYSTEM (ABS) THAT ACTUALLY CAUSES A SERIOUS SAFETY ISSUE...AS EACH STOP IS A POTENTIAL CRASH.
NHTSA complaint #11093248 — an unverified report by a vehicle owner.
SERVICE BRAKES
I JUST STARTED LEASING THE VEHICLE FROM QUALITY AUTO THAT SAYS THAT THE CAR IS ROAD READY BUT HAVE LOTS OF HAZARDOUS THINGS TO IT A VERY BAD GAS LEAK THAT THERE TAKING THERE TIME TO FIX AND MY HOOD OF MY CAR WON'T STAY DOWN ...IT'S 7 DAYS INTO MY CAR LEASE AND THERE PROMISES HAVE BEEN BROKEN AND WON'T TRADE ME ANOTHER CAR .
NHTSA complaint #11083684 — an unverified report by a vehicle owner.
SERVICE BRAKES
TAMARA INFLATORS I'M LOOSING BRAKE FLUID AS I DRIVE I'M LEASING THE AUTOMOBILE FROM QUALITY AUTO ALSO THEY SAID IT'S OKAY TO STILL DRIVE THE CAR WITH A GAS IN THE TRUCK BUT IT'S SAYING NEEDS GAS I KEEP SMELLING GAS AFTER HE SAID IT PASSED ROAD INSPECTION TEST ! I'M VERY CONCERNED IT MORE WRONG IF I JAM OR PUMP THE BRAKES I CAN NOT STOP I'M IMMEDIATELY. IM UNSURE WHAT MY ACTUAL MILEAGE IS . THE SENSORS ARE NOT WORKING WHEN I WENT TO UNCLE ED'S OR EVEN OTHER AUTO SHOPS I DO HAVE PHOTOS AND VIDEOS
NHTSA complaint #11083689 — an unverified report by a vehicle owner.
SERVICE BRAKES
ANTI-LOCK SYSTEMS OVERRIDES AT LOW SPEED ON DRY PAVEMENT INCREASING STOPPING DISTANCES.
NHTSA complaint #11072098 — an unverified report by a vehicle owner.
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING VEHICLE SHORTLY AFTER LEAVING MY HOUSE WHILE DRIVING DOWN MY DRIVEWAY. THE BRAKES WERE WORKING FINE WHEN I STARTED THE TRUCK AND COMPLETED A 3 POINT TURN TO TURN THE VEHICLE AROUND IN MY DRIVEWAY. AS I STARTED GOING DOWN MY DRIVEWAY AND WENT TO APPLY MY BRAKES TO SLOW THE VEHICLE DOWN THAT'S WHEN THE PROBLEM OCCURRED. LUCKILY I WAS DRIVING SLOW, UNDER 15 MPH, WHEN I EXPERIENCED THE ISSUE: THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE BARELY SLOWED DOWN. I STARTED TO PUMP THE BRAKES WHICH DID SLOW THE VEHICLE SOME AND I ALSO EMPLOYED THE EMERGENCY BRAKE WHICH ENABLED ME TO BRING THE VEHICLE TO A STOP. HAD I BEEN IN TRAFFIC, AND NOT JUST IN MY DRIVEWAY, I MOST LIKELY WOULD HAVE COLLIDED WITH ANOTHER VEHICLE AS I HAD VERY LITTLE CONTROL OVER STOPPING THE VEHICLE WHEN THE ISSUE HAPPENED. THE ISSUE WAS DUE TO A RUSTED REAR BRAKE LINE UNDER THE VEHICLE. THE SINGLE BRAKE LINE FEEDING BOTH OF THE REAR BRAKES HAD BURST IN THE VICINITY UNDER THE DRIVERS SEAT. THE BRAKE LINE BURST WHILE I WAS GOING DOWN MY DRIVEWAY AS EVIDENCED BY THE AMOUNT OF BRAKE FLUID SPAYED ONTO MY DRIVEWAY WHEN I FIRST ATTEMPTED TO APPLY MY BRAKES WHILE DRIVING DOWN THE DRIVEWAY AND AT EACH POINT WHERE I PUMPED THE BRAKES. I WAS SHOCKED THAT A SINGLE BRAKE LINE BURSTING WOULD LEAVE MY ENTIRE VEHICLE WITHOUT BRAKES. WHY IS THERE A FRONT AND REAR RESERVOIR IF THEY DON'T MATTER? THERE SHOULD HAVE BEEN AT LEAST A SAFETY ALERT ABOUT THIS POTENTIAL DANGER SO I WOULD HAVE KNOWN TO WATCH FOR THIS OBVIOUS SAFETY FLAW ON MY CHEVROLET SUBURBAN. AFTER INSPECTING THE REST OF MY BRAKE LINES I HAVE FOUND THAT 100% OF ALL MY BRAKE LINES ARE SEVERELY RUSTED AND WILL NEED TO BE REPLACED. THE CHEVROLET DEALERSHIP NEAR MY HOUSE HAS ALREADY QUOTED ME A REPAIR ESTIMATE OF $2,100 OVER THE PHONE, BUT WILL NEED TO SEE THE VEHICLE FIRST TO BE MORE PRECISE IN THEIR ESTIMATE.
NHTSA complaint #11063827 — an unverified report by a vehicle owner.
SERVICE BRAKES
THE BRAKE FLUID LINES RUSTED AT THE AREA UNDER THE DRIVER SIDE WHEEL, CAUSING THE FLUID TO LEAK UNEXPECTEDLY, THUS RENDERING NO BRAKES. THE LEAK HAPPENED ON MY VEHICLE AND ANOTHER IN THIS SAME AREA. THE MECHANIC SAID THERE COULD BE IS A PROBLEM IN THE MANUFACTURING OF THE LINES DUE TO THE CONSTRUCTION AND BECAUSE ITS TOO CLOSE TO THE WHEEL SALT AND ROAD CONDITIONS CAUSES THIS AREA TO RUST MORE EASILY. HE'S HAD A NUMBER OF CHEVY SUB. WITH THIS SAME PROBLEM IN FOR REPAIR/REPLACEMENT.
NHTSA complaint #11040025 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. ON SEVERAL OCCASIONS, MAKING LEFT AND RIGHT TURNS AT LOW SPEEDS, THE CONTACT EXPERIENCED UNWANTED ANTI-LOCK BRAKE SYSTEM ACTIVATION WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DIAGNOSED THE VEHICLE AND STATED THAT THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11032697 — an unverified report by a vehicle owner.