Chevrolet Trax window and wiper problems

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR

The contact owns Ac condenser became inoperable cluster Mask (ICM). The dealer diagnosed with a failed internal cluster mask. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.

NHTSA complaint #11741550 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Rear back up camera image is foggy. Have tried to clean multiple times, but it continues to be foggy.

NHTSA complaint #11738571 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I have only had the vehicle 1 year and 4 months and I am already having to replace the wiper blades a for a second time. The fact that Chevrolet decided to put a wiper blades arm that no one makes adapters for except Chevrolet and the fact that I can’t just walk into an auto parts store and buy new blades is absolutely infuriating.

NHTSA complaint #11735255 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to an independent mechanic for the windshield wiper blades to be replaced. The contact stated that the mechanic was unable to find aftermarket wiper blades to fit the wiper blade arms due to the design of the wiper blade arm attachment point. The design made it impossible to use an aftermarket wiper parts. The local dealer and the manufacturer were contacted and the contact was informed that the wiper blades were on a national back order. The vehicle was not repaired. The failure mileage was approximately 12,000.

NHTSA complaint #11728053 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2025 Chevrolet Trax. The contact stated that while driving 70 MPH, the rear window on the driver’s side, where the contact’s sister was seated, shattered unexpectedly, causing glass to fall inside and outside the vehicle. Neither an independent mechanic nor a dealer was contacted. The passenger seated in the seat nearest to the window was not injured. The vehicle was not taken to the dealer or an independent mechanic to be repaired. The manufacturer was notified of the failure and informed the contact that there would not be an investigation if the vehicle was repaired. The failure mileage was 7,020.

NHTSA complaint #11719922 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

NHTSA complaint #11702716 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR:RESISTOR/SPEED CONTROL

The contact owns a 2019 Chevrolet Trax. The contact smelled an abnormal burning odor and became aware that the A/C unit failed to operate past level 4. The vehicle was taken to an independent mechanic, who diagnosed that the connector for the A/C unit had failed and needed to be replaced. The independent mechanic became aware that the wire for the A/C unit was burned, causing the A/C unit to malfunction. The A/C resistor, connector, and A/C blower motor were replaced. The contact stated that the resistor and connector had been burned 3 times and needed to be replaced again. The failure persisted, and the A/C unit continued releasing the burning odor. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the dealer for assistance. The failure mileage was 71,200.

NHTSA complaint #11681890 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The chrome trim reflects the sunlight directly into the drivers eyes anytime the sun is overhead. The sun visors are no help. This can cause temporary blindness. Suggest Chevrolet replace the chrome with a subdued color.

NHTSA complaint #11676954 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I’m reporting a recurring issue with the windshield wiper blades on my brand-new 2025 Chevrolet Trax vehicle. The driver-side wiper blade consistently leaves streaks across the windshield, especially during rain. This significantly reduces visibility, particularly dangerous at night when glare from oncoming headlights worsens the problem. I’ve already had to replace the wiper blades multiple times in just a few months, yet the issue keeps coming back. This poses a serious safety risk, and I’m concerned that it may be a manufacturing or design defect affecting more vehicles. I am told by Chevy that I can only purchase the OEM wiper blades and I have yet to be able to find any aftermarkets that fit this car. I urge the NHTSA to investigate this issue before it leads to accidents or injuries.

NHTSA complaint #11672689 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The contact owns a 2024 Chevrolet Trax. The contact stated that the rubber trim had detached from the front windshield wipers. There were no warning lights illuminated. The contact called the dealer, who confirmed the parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000. The VIN was not available.

NHTSA complaint #11660499 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

On Oct 08, 2024 Milan Tire and Brake replace wiper motor part. Since then the wiper motor part only works for about 2 months . They replace it going on 3 times . Just went out yesterday again. On January 29, 2025 Milan tire and brake and Brake replace wiper transmission .

NHTSA complaint #11656002 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Electronic dashboard goes out while driving often and the radio. This has happened on several occasions. This is not safe for my teens.

NHTSA complaint #11655200 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD

The contact owns a 2022 Chevrolet Trax. The contact stated that upon starting the vehicle, the contact became aware of a tiny crack on the passenger’s side of the windshield. The contact did not think much of the crack at first; however, over time, the crack started to expand. The local dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.

NHTSA complaint #11649071 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Wipers from the dealer are on back order in some cases and in the cases that they do have they they are trash wipers streaks and smears that just block visibility in snow and heavy rain additionally the arm attachment is completely different than any wiper attachment so you cannot get wipers from any auto part stores

NHTSA complaint #11646227 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Unknown. The OEM wipers have a large streak in the main field of vision on the drivers side. They only last a FEW weeks with new OEM parts. I’ve tried getting aftermarket replacement s and they don’t fit properly.

NHTSA complaint #11645803 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

There are NO wiper blades available for the 2025 Chevy Trax. It utilizes a unique and propertiary wiper arm that accepts no brand of commercially available wiper blades and the OEM Wiper Blades have been "Sold Out" as long as the vehicle has been available. I've been reduced to using a wiper blade sharpener and universal wiper blade refills just to maintain basic visibility in rainy conditions. Multiple 2025 Trax owners are reporting this issue online: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11645753 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

OEM windshield wipers are failing after only 7000 miles of light use. Wipers smear the water across windshield making visibility extremely poor. There are zero compatible aftermarket wipers that fit the wiper arm. I have visited 3 auto parts stores and none fit. OEM replacements from dealerships are on long back order. I either have to try to use wipers that may fly off during use because the proprietary wiper arm design isn’t compatible with any aftermarket wipers or wait months for another set of poor quality OEM wipers.

NHTSA complaint #11645772 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

On mornings that the temperature drops close to freezing, the nozzles for the windshield wiper fluid freeze and do not operate. Not until the car is at operating temperature does the windshield wiper nozzles work. This is especially dangerous when roads are salted and a salt coating on the windshield leaves drivers blind without fluid to remove it. It also appears that the line to the rear wiper nozzle froze and broke and windshield wiper fluid is leaking. Chevy indicated that the fluid is put in the vehicle at the factory. Either the fluid was incorrect or the design allows for the lines and nozzle to freeze.

NHTSA complaint #11632596 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR

The contact owns a 2025 Chevrolet Trax. The contact stated while driving at an undisclosed speed in hot weather less than a month after purchasing the vehicle brand new, the A/C became inoperable. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the evaporator coil had failed and needed to be replaced; however, the part was on backorder. The dealer advised the contact to obtain a rental vehicle in the meantime, and that the manufacturer would reimburse the vehicle rental expenses. The contact declined and was provided a temporary vehicle. The vehicle was repaired under warranty after a month. The manufacturer was notified of the failure. The failure mileage was approximately 1,400.

NHTSA complaint #11625910 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Chevy Trax has chrome in the interior that reflects the sun and causes blinding effects making the car difficult to control during sunny days. Causes driver to look away creating safety hazard.

NHTSA complaint #11608544 — an unverified report by a vehicle owner.