154 of the 1,446 complaints filed about the Chevrolet Trax are about the other systems — 11% of everything owners reported. The worst model year for it is 2024.
154
Complaints
11%
Share of all complaints
4
Crashes
7
Fires
UNKNOWN OR OTHER
Faulty air condenser. Condenser had a hole.
NHTSA complaint #11756122 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The infotainment system CarPlay repeatedly crashes mid-drive. Losing mapping information and attempting to pull them up again while driving is unsafe.
NHTSA complaint #11754819 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I was driving at about 10 mph in a suburban Buffalo retail parking lot when I was T-boned by a driver coming at me perpendicular at a much higher rate of speed who hit me squarely on the driver's side front and rear door. Airbags did not deploy. Yes, my safety was put at risk. I was injured. The problem has not been reproduced or confirmed by dealer or anyone else. Noone has inspected the vehicle yet. There were no warning signs prior to the accident.
NHTSA complaint #11744059 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Was traveling to head towards the beach and all of a sudden the whole dash starts glitching then goes out for about 10-25 seconds then cuts back on like the car is powering back on. I thought maybe it had something to do with my daughter touching the radio. Well I continue to travel get down the road about another 45mins and it does it again. So I decide to turn the radio off, turn off the A/C, call the dealership and turn around and go home. Dealership checks the car, states it may have been the radio. But how when the car seem to lag/ lose power for a few seconds. That's a safety issue. Car can cut off and cause catastrophic damages. I only drive 3 miles to my job daily so I don't know if it'll happen again until this weekend when I travel to Florida. I've had Dealership to replace the antenna when I first got the vehicle because radio wasn't working. I constantly hear a clicking sound when the air is on. Dealership states they don't hear it. This model vehicle seems to have a few kinks that need to be check.
NHTSA complaint #11743780 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The audio system in my 2025 Chevrolet Trax produces persistent distortion and poor sound quality at normal listening levels. I brought the vehicle to an authorized Chevrolet dealer, and they reported that a speaker was replaced, but the issue remains unresolved. The sound quality affects my ability to clearly hear navigation prompts, safety alerts, and phone calls while driving. I am submitting this complaint so the issue can be properly documented and reviewed for potential safety impact
NHTSA complaint #11738842 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
In the last 30 days of obtaining my first brand new vehicle, there have been a couple of incidents where I have put my truck in Park on an incline (hilly street or driveway), and you can hear the brakes grinding once my foot has been removed from the brake pedal. It gives the impression that the brakes have not stopped. It’s unusual to hear and in my concern, I activate the emergency park for extra security. It’s a little scary to think that the brakes won’t do what they’re designed to do.
NHTSA complaint #11735478 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I think it is crazy that my 2020 chevy trax doesnt have a temperature garage, there was a 2019 recall concerning leaking coolant, and I believe a recall on something dealing with the oil cap or component all of which I am having problems with. First in February of 2026 I was on a busy multiple lane express way and all of a sudden my coolant image warning light came on and indicated :engine overheating idle engine". No pre-warning or nothing , no temperature gauge to even see if the car was running hot. So I had to merge over 3 lanes at night on a busy highway in order to get off on the next exit. My issue was my coolant reservoir only had a spoon full of coolant all the coolant was gone. The shop told me my water pump was leaking and that was causing the coolant leak. This was repaired. A month later I have another coolant leak in a different spot and now I have oil leaking from somewhere. Firestone told me there is a oil cap or component recall but I can't find any recall on an oil component using my VIN numbers. This is so disappointing that I've only had this car for 4 years and 3 months and I'm having these issues related to recalls and complaints Ive seen from other owners.
NHTSA complaint #11727856 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Digital Display & information screen goes black, you can't see anything at all. I had an issue with my Trax not to long after I purchased it had to take it back to dealership told service manager about it, nothing was done about the display. With the display out you couldn't read any warnings at all not even temperature and blown my engine. My Trax didn't have regular gages. The dealership had free lifetime powertrain warranty, now they don't want to put a new engine it.
NHTSA complaint #11726824 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The Instrument panel that shows the Tire Pressure, Speed, Oil, Mileage etc. goes blank black then comes back on. Its been happening for a year and I did contacted Chevy about it. I waited for them to contact me back but they never did. I have taken it for the oil changes at the dealer but its usually on. I explain to the Chevy Dealer service about it over the phone, they told me it would cost a certain amount to fix and they needed to do a diagnosis first. This has been going on for 3 years (the turning blank on and off) while driving .
NHTSA complaint #11726865 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Parked vehicle fire that happened approximately 8-9 hours after parking it. Neighbors woke me up at 4:30am after hearing a loud boom. When i went outside the whole front end was engulfed in flames. Fire investigators said it started in the engine compartment and moved to the inside of the vehicle. No foul play suspected. There were no warning signs leading up to this. I kept up with all maintenance and had no aftermarket additions. Luckily no one was injured but if i had been inside the vehicle when it happened the electric locks likely wouldn't have worked and I'd have little time to evacuate. The heat damaged a neighbors car. I read that recently there was a lawsuit being filed in Delaware involving my type of vehicle. Im currently dealing with GM and trying to get reimbursed because my vehicle was still under warranty. Total loss. Im trying to preserve vehicle for inspection however it is in my apartment complex parking lot and they would like it removed.
NHTSA complaint #11724644 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My check engine light keeps staying on I go and have it scanned and they tell me it's sensors so each time I change my sensors the check engine light comes back on again, not sure how many sensor is that I have to keep changing in order for my check engine light to go off and I'm not sure if there's a problem with the diagnose of the engine light so I wanted to know if other people are having the same problem as me I can't keep paying to change all these sensors and each time I have it scan it shows up some more so I'm thinking it must be misdiagnosing something that's why I'm checking if there was any other complaints or recalls on this thank you very much
NHTSA complaint #11723915 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE BLUETHOOD AND CARPLAY NOT WORK EVERYTIME I CONECT AND DRIVING LONG DRIVES TAKE ME OUT I CAN CINECT BACK AND DRIVING I DON'T FEEL SAVE DRVING WITH THE MAP USING MY CARPLAY TAKE ME OUT SO FOR SAFTY I USE MY PHONE INSTED I CAR BCS I TRY TO GE SOME ON TIME AND FOLLOW THE MAP BUT TAKE OUT AND I DON'T WHERE TO YOU GET DISTRSTIVE NO REDCOMEND USINF THE CARPLAY MAP NO SAFE IS BETTER TO USE THE PHONE MY POINT IS I AM PAYING FOR THIS TO CARPLAY TO WORK AND I CAN'T USE IT I AM GOIMG TO CALL LEMON LAW TH4Y SELL ME A DIFECT CAR CAN BE FIX IS NOT WORKING CORRECT I HAVE THIS ISSIUE FOR ALMOS A YEAR MY CAR IS A 2025 CHEVROLET TRAX ACTIV I TAKE 4 TIME TO THE DEALEAR TO FIX IT BUT THEY TOLD THEY CAN'T AND CALL MORE THEN 20 TIME TO ON STAR AND STILL HAVE THE ISSUE
NHTSA complaint #11722720 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My check engine light came on, I took my vehicle to Ken Ganley Chevrolet because that is where I purchased it. They claim they have no record I bought it there and at first refused service. I provided my loan documents that state I purchased it. Tim was in the service department, I brought the car in and he had it looked at. He said the issue is the turbocharger, which is a known issue with this year/make/model that GM knows about. The repair was under warranty, completed and the car returned to me. Less than 2 weeks later the check engine light came on and the diagnostic gave the same error. I took it back to the dealership and I got 3 different answers. One person told me it was an exhaust issue that was causing the turbo to overheat (the car is kicking out excessive amounts of carbon monoxide), the second person told me there was no issue and they weren't sure why the check engine light went off, the third person said it seemed like the exhaust and the overheating was a safety issue and it shouldn't be driven. They ultimately refused the repair and said bring it back if it gets worse. I called GM corporate to report the dealership and ask for an actual repair. They told me to take it to another dealership to be looked at. Multiple other dealerships have refused because the case is open with the original dealership. That Ken Ganley Chevrolet dealer is refusing to acknowledge a repair is needed. The car is continuing to kick out excessive carbon monoxide and smells like burning when driving. The engine chugs and doesn't get up to full speed. I requested goodwill reimbursement for part of the car from GM for failure to service and an unsafe vehicle and they have offered no solution because other dealers won't give a second opinion. The car is not safe to drive and is not being repaired.
NHTSA complaint #11717561 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I have had replaced the valve cover 4 times already about ever 3 months or so and it is starting to chirp and act up by lagging and jumping on acceleration. My mother is [XXX] old and does not drive it hard or in excess. The 1st was in summer of 2024 the 2nd was December 2024 3rd was april 2025 4th November 2025 and it just started chirping again & its jyst now February. This is absolutely ridiculous. Ther are so many more things wrong with this car. Most of those are on the dealerships & their lies about this car are completely at fault; Unfortunately, they went out of business 2 weeks after my mother got the car. We found this news out when I brought it up to them to explain why her touch screen for the radio no longer responded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11716067 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving on the highway the car lost complete power. I could not even turn on my hazards. After a few minutes, the car made a sound and the screen turned back and I was able to turn the car back on. But it was extremely dangerous and I could have been hurt of killed. I have read this was an issue with the 2024 Trax but it appears this is an ongoing issue.
NHTSA complaint #11714531 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving on the interstate vehicle begin to surge and lag with a check engine light appearing. Vehicle never became disabled but after reading it sounds like this a very known issue with Trax’s. Chevy app stated it was the emissions control system which is most common for purge valve failure. GM needs to issue a recall as the purges valve in every Trax is defective just like the did with earlier models.
NHTSA complaint #11708128 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving in the highway vehicle lost power and gray smoke came out off the exhaust, it was hard to accelerate and TCS warning light and check engine light popped up. TCS warning light extinguished but check engine light still on. Cars behind me could have hit me from behind, because it was a sudden loss of speed, it made other drivers switch lanes creating the risk of crashing others or myself. I have taken the car to a mechanics and some say it’s the turbo and others say they don’t know what it can be and can’t really help me.
NHTSA complaint #11702023 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My display screen that shows the speed, odometer intermittently stops working, preventing me from seeing anything on the screen.
NHTSA complaint #11699695 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Apple CarPlay exits when I tap on it. Also air vents have air coming from them even though I have A/C Off. Transmissions Jerks when it’s cold.
NHTSA complaint #11699705 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
This site is useless. There are so many complaints about the 2016 Chevrolet Trax on here, but yet nobody is doing anything about it! I believe it is a severe safety hazard for all vehicles on the highway when a vehicle loses power without warning , whether it is on the interstate, or a residential street! But I guess the manufacturer does not think it's a safety hazard, but apparently if your vehicle doesn't remind you to take your key out of the car when you turn it off, or to put your seatbelt on ,Now, that's what they consider to be a REAL SAFTEY HAZARD!!! Forget the bells and buzzers, if that's the most important thing, you shouldn't be driving anyway. This vehicle has been a problem since we purchased it 2yrs ago and now it is sitting in the driveway and will not start at all. We had to purchase another vehicle.The manufacturer knew there was problems with the 2016 Trax and instead of fixing the problem, the continued to sale them, now we are stuck with the problem. I guess the Lawsuit concerning this situation didn't teach this site anything . Good Luck Consumers
NHTSA complaint #11698475 — an unverified report by a vehicle owner.