82 of the
1,446 complaints filed about the Chevrolet Trax
are about the steering —
6% of everything owners reported.
The worst model year for it is 2017.
The contact owns a 2026 Chevrolet Trax. The contact stated that while driving 35 MPH, the messages “Service Stabili-track” and “Steering Assist Reduced” were displayed. The vehicle was difficult to control while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the driver's side wheel speed sensor was not properly secured in the hub. The vehicle was test-driven for six miles. The dealer properly secured the wheel speed sensor inside the hub. The bolt was replaced and repaired. The manufacturer was notified, and a case was opened. The failure mileage was approximately 32.
NHTSA complaint #11751150 — an unverified report by a vehicle owner.
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 35 - 50 MPH, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators, screens, and displays to black out. The contact was able to drive to the residence. The following morning, the systems operated correctly, and the update had completed. While attempting to turn off the vehicle, the radio failed to turn off at the same time. The contact had to first turn off the radio manually. While driving approximately 40 MPH, the message “Power Steering Fluid Low - Drive with Care” was displayed. The contact was able to make it to a stoplight after idling and then attempting to make a left turn, but the vehicle failed to exceed 6 MPH. The contact drove to Auto Zone. A certified mechanic confirmed that the power steering fluid was low. The certified mechanic diagnosed the vehicle, and the check engine warning light was displayed. The contact confirmed that the warning light was illuminated; however, when the mechanic inspected the vehicle, the warning light was no longer illuminated. The vehicle was not repaired. The dealer was informed of the issue and was unable to provide a cause for the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.
NHTSA complaint #11749936 — an unverified report by a vehicle owner.
My lower control arm weld has cracked. It was checked shortly after purchase and passed inspection at the Chevy garage in Elkins, WV. Now the weld is cracked on both driver and passenger sides and it making a clunking sound. I do not feel safe to drive this vehicle. This problem should of been fixed when the recall came out, they should of replaced with new parts. My husband Inspected the problem and found the cracks. I took photos to document it. We found the problem on [XXX] but has been clunking for over a month INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739885 — an unverified report by a vehicle owner.
While driving the car the start loosing power and attempts to shut down, other time the steering wheel locks up up and im unable to turn steering wheel. The check engine light comes on and turns off. The dealer/ Car repair shop has been unable to reproduce issue and unable tell me what this issue is. No accident has resulted from this as of yet. But car has some kind of malfuctioning issue.
NHTSA complaint #11737520 — an unverified report by a vehicle owner.
The contact owns a 2016 Chevrolet Trax. The contact stated that while driving out of the driveway, there was a loud snapping sound coming from the vehicle. The contact stated that while attempting to drive back to the residence, the steering wheel became inoperable. Additionally, there was a grinding sound coming from the rear passenger’s side of the vehicle. The failure persisted, and the vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.
NHTSA complaint #11731667 — an unverified report by a vehicle owner.
The contact owns a 2026 Chevrolet Trax. The contact stated that while starting the vehicle, the message "Brake System Failure" was displayed. The contact turned off the vehicle, waited for a while, and then restarted the vehicle. After restarting the vehicle, the message "Steering System Not Engaged" was displayed. The contact turned off the vehicle. The vehicle was towed to the dealer, who informed the contact that 3 diagnostic codes were retrieved, indicating a braking system and steering failure. However, the third failure was not provided. The dealer stated that a software update might be needed. The vehicle was not repaired. The manufacturer was informed of the failure. A case was opened with the manufacturer. The failure mileage was approximately 156,000
NHTSA complaint #11727008 — an unverified report by a vehicle owner.
Left red light on major hwy. Car stuck in first gear. Took MI turn around and no power steering. Limped home in first gear. Internet says there was a recall for 2014-15 Trax for same problems; Dealer says there's not, and told me to drive it there in 1st gear to check it out !
NHTSA complaint #11725182 — an unverified report by a vehicle owner.
Steering wheel frozen in position on morning cold start below 20 degrees Fahrenheit even when car is put in drive. I must warm the cabin for 15 minutes to thaw the steering column or manually pull down on wheel to loosen the column. Below 10 degrees, steering wheel is firm and power steering does not return wheel to original position going around turns unless physically coaxed. Problem goes away at warmer temperatures or if cabin stays warm. Chevy dealership replaced steering rack under warranty and recommends steering column kit be replaced. Will replace column by next fall. Problem started at around 60,000 mi. No warning lights or error codes when frozen.
NHTSA complaint #11721921 — an unverified report by a vehicle owner.
When driving, speedometer/RPM dial both go to 0. The “Service Stabilitrak” message comes on followed by the “Service Power Steering, Drive With Care” message. The check engine light will also sometimes appear. The transmission is also affected (jerking when changing gears, inability to accelerate properly, revving). Power steering goes in and out. Car doesn’t feel safe to drive while it’s happening. No triggers or commonalities known. Car goes back to normal when left off and turned back on. Code U0073 "Control Module Communication Bus 'A' Off” appeared with at home OBD2 scanner.
NHTSA complaint #11715731 — an unverified report by a vehicle owner.
While driving at highway speed approximately 70 mph), the vehicle suddenly veered into an adjacent lane without any steering input and began swerving back and forth uncontrollably. I did not make any steering corrections that caused this behavior. After approximately 10 seconds of back-and-forth swerving, the vehicle straightened out on its own. No collision occurred, but the incident felt life-threatening. I’m grateful no vehicle was driving next to me, or I would have likely died or been severely injured in a car crash. It was terrifying. Note: this was a rental car through Avis
NHTSA complaint #11706870 — an unverified report by a vehicle owner.
I was driving my car to the post office in Waikii Ranch in Kamuela Hawai’i no or around [XXX] When all of a sudden my steering went out and my car could hardly turn without great effort from me and I am [XXX] I noticed a warning light stating my power steering was not working and to drive with caution This was a horrible drive home as I live where there are many turns and hills Once I made it home I contacted a friend to get some power steering fluid to remedy what I thought was the answer to remedy this problem I later found out my vehicle A 2018 Chevrolet Trax VIN #[XXX] does not take power steering fluid as its electronic. I contacted a mechanic to come and check out my car He hooked my car up to his computer and found it was indeed the steering and he would have to research and get back to me as he had never fixed this issue He later got back to me and told me there’s a recall on my Vehicle 2018 Chevrolet trax for this exact issue and the contact the manufacturer. Upon contacting Chevrolet by text on May 14 2025 a woman named Sherral told me there’s was indeed a recall for 2018 Chevy Trax however my vehicle is not included as it has a different vehicle Identification number so not included. Take it to a dealer and have it fixed at my cost. I did exactly that and the dealer, DELUZ Chevrolet in Hilo Hawai’i repair and replaced the FAULTY Steering unit that was DEFECTIVE in there own words. I have all supporting documents and the faulty equipment I COULD HAVE BEEN KILLED DRIVING this vehicle! I live on the side of a mountain with steep grades and many winding turns. This steering problem warning did not state DO NOT DRIVE DUE TO STEERING PROBLEM it stated TO DRIVE WITH CAUTION. I am filing a complaint with you to All Chevrolet Trax 2018 no matter what the vin# is A faulty defective part is STILL going to be faulty and defective no matter where manufactured. Truthfully submitted by [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11666945 — an unverified report by a vehicle owner.
Turbo Charger/Super charger is not following sufficient air. The vehicle does not excelerate, and slowed down in the middle of traffic. I had to turn the car off for 15 minuetes. Before i could drive home. Check engine light continues to disappear and reappear for the last 60 days. Diagnostic code P0299. GMC will not cover the cost under special coverage, known issues with 2017-2018 which GMC has special coverage.
NHTSA complaint #11659757 — an unverified report by a vehicle owner.
I am unable to control my vehicle. Something in front end of vehicle pushes and pulls the vehicle from left to right without being able to regain control. Loud popping and clunking while turning..Braking has also been a majoir issue along with suspension/steering issues. I would greatly appreciate these things to be fixed immediately beings there has been a recall years ago and I was never notified!
NHTSA complaint #11659145 — an unverified report by a vehicle owner.
Was making right hand turn which causes vehicle to straddle shoulder for a brief period of time because of how lines are painted. Auto steering resisted the manual steering to get into the lane properly and pulled vehicle onto shoulder further which lead vehicle to be pulled into the ditch.
NHTSA complaint #11655812 — an unverified report by a vehicle owner.
The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the stabili-trak system warning light illuminated. The stabili-trak not functioning, the engine, and steering was reduced. The vehicle was violently shaking and rumbling while driving. The information screen went black while driving. Intermittently, the rear driver's side window was inoperable. The service tire monitoring system was illuminated. Service side-detection system was displayed. The Lane Keep Assist not available warning light was illuminated. The adaptive control temporarily not available message was displayed. The contact called the dealer, who completed a software update and informed the contact that the vehicle might reset after restarting. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
NHTSA complaint #11651996 — an unverified report by a vehicle owner.
The contact owns a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the steering wheel independently turned to the right and seized. The contact's vehicle crashed into a parked vehicle. The contact stated that the vehicle was uncontrollable. The contact stated that the failure occurred in a residential neighborhood. The contact's vehicle was damaged to the front passenger's side fender area. The parked vehicle was damaged to the driver's side fender area. The contact stated that she bumped her head during the crash, however did not seek medical treatment. No Police report was filed. The vehicle was towed to the dealer, however the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed. The manufacturer ordered an investigation and determined the failure was not due to a manufacturer defect. The failure mileage was approximately 28,000.
NHTSA complaint #11649068 — an unverified report by a vehicle owner.
The air bag light randomly came on about two yeatago and never went off. The engine(turbo) has been having problems for two years now. I’ve been to the dealership several times over the year. I was almost hit by another vehicle because of slow take off
NHTSA complaint #11645847 — an unverified report by a vehicle owner.
It’s either my ball joints or the suspension or the arms. But they have a recall of the same exact issues I’m having but my car isnt part of the recalled list. But I am having the same issues and I’m at 109k miles. And i wasn’t in an accident. It actually started happening after I had my car in the shop to replace my turbo. Since ive gotten it back it sounds and drives horribly and from what I’m hearing its my ball joints or suspension or arms to that.
NHTSA complaint #11644417 — an unverified report by a vehicle owner.
The contact owns a 2025 Chevrolet Trax. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle was drifting to the right. The contact had to steer the vehicle back into the desired lane. The contact stated that the failure was occurred while depressing the accelerator pedal while driving at various speeds. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where the failure could not be replicated. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 1,035.
NHTSA complaint #11612350 — an unverified report by a vehicle owner.