Owners have filed 112 complaints
about the 2001 Chrysler Concorde with NHTSA between 2001 and 2017.
The largest single group is the engine & cooling.
Across this model's run it ranks 12 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Chrysler Concorde. 50 means typical for this
model; 100 means roughly double.
Severity — 18
3.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 21
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2001 compares with every other Chrysler Concorde
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
5277.6%
Gasoline
710.4%
Cooling System
23.0%
Belts AND Associated Pulleys
23.0%
Lock
11.5%
Control Module (Tcm/Pcm/Tecm)
11.5%
RIM
11.5%
Catalytic Convertor
11.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.1%
10,000 – 24,999 miles
66.7%
25,000 – 49,999 miles
1617.8%
50,000 – 74,999 miles
3336.7%
75,000 – 99,999 miles
2426.7%
100,000 – 149,999 miles
88.9%
150,000+ miles
22.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2001peak 7Jun 2017
NHTSA investigations into the 2001 Chrysler Concorde
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE03010Opened 27 Feb 2003Closed 2 Sep 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE CONTROL FAILURE
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Recalls on the 2001 Chrysler Concorde
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
03V035000
SEATS:FRONT ASSEMBLY:RECLINER
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Risk: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
01V273000
STRUCTURE:FRAME AND MEMBERS
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Risk: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
00V366000
CHILD SEAT
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Risk: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2003035135,327 units in Canada
Seats And Restraints
On certain vehicles, the driver seat recliner bolts could break which would allow the seat back to recline unexpectedly while the vehicle is in motion. Correction: Dealer will replace the recliner bolts with new shoulder bolt and, for vehicles with power driver seats built through January 2000, the recliner tracks will be realigned and a longer recliner driveshaft will be installed to prevent disengagement.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 56,000 milesConcord, NC1 injured
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE HYDRAULIC STRUTS THAT HOLD OPEN THE TRUNK LID ON MY 2001 CHRYSLER CONCORDE LXI HAVE FAILED RESULTING IN A PAINFUL BUMP ON THE HEAD FOR YOURS TRULY. I FEAR FOR THE SAFETY OF ANYONE WHO USES THE TRUNK FOR ANY PURPOSE, ESPECIALLY FAMILY MEMBERS. IT SEEMS TO STAY OPEN OK DURING WARM WEATHER.
NHTSA complaint #10181048 — an unverified report by a vehicle owner.
THE TRUNK LID HYDRAULIC SUPPORT DEVICES ARE FAILING TO HOLD THE LID OPEN ALLOWING IT TO FALL WITHOUT WARNING. THIS STARTED HAPPENING IN THE PAST SIX MONTHS AND HAS RESULTED IN MINOR INJURIES TO BOTH ME AND MY WIFE (BUMPS AND BRUISES). I PURCHASED THE CAR NEW IN 2001 AND IT ONLY HAS 36,000 MILES. THE CAR HAS ALWAYS BEEN KEPT IN AN ENCLOSED GARAGE AND HAS NEVER RECEIVED ANY DAMAGE. I FEAR A MORE SEVERE INJURY WILL RESULT IF THIS PROBLEM CONTINUES.
NHTSA complaint #10176333 — an unverified report by a vehicle owner.
Lawrenceburg, TNCrash1 injured
AIR BAGS:FRONTAL
THIS CRASH RESULTED IN NO AIRBAG DEPLOYMENT EVEN WITH $7000 DAMAGE IN THE FRONT END OF VEHICLE..THE IMPACT WAS SQUARE CENTER OF THE CAR AND I WAS TOLD BY THE ADJUSTER AND BODY SHOP THAT THE BAGS SHOULD HAVE DEPLOYED..I ALSO BELIEVE THE AIR BAGS SHOULD HAVE DEPLOYED..THIS WAS REPORTED TO THE MANUFACTURER AND THEY DID COME AND CHECK THE CAR AND SENT US A LETTER , TELLING ME THAT EVERYTHING WAS OK WITH THE AIR BAG SYSTEM..I DO HAVE EXCESS TO PICTURES OF THE FRONT END FROM THE BODY SHOP AND ADJUSTER..THIS SEEMS TO BE A PROBLEM THAT NEEDS SOME ATTENTION FROM SOMEONE BESIDES THE MANUFACTURER.IF YOU CAN ASSIST WITH THIS MATTER I THANK YOU IN ADVANCE.I RECIEVED A NECK INJURY FROM THIS INCIDENT AND I AM STILL SEEING A DOCTOR AT THIS TIME.
NHTSA complaint #765504 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 174,878 milesMorgantown, KY
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, MIKE CABOONE, WHO DIAGNOSED THAT THE WIRING IN THE LIGHT FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 174,878. ..UPDATED 08/22/17
NHTSA complaint #11000478 — an unverified report by a vehicle owner.
at 174,878 milesMorgantown, KY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, MIKE CABOONE, WHO DIAGNOSED THAT THE WIRING IN THE LIGHT FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 174,878. ..UPDATED 08/22/17
NHTSA complaint #11000478 — an unverified report by a vehicle owner.
at 67,000 milesBoonsboro, MD
ENGINE
I WAS DRIVING TO WORK TO PICK UP PAYCHECK AND CAR STARTED TO HAVE A PINGING TYPE SOUND IN ENGINE, OPENED HOOD, NOTICED NO ANTIFREEZE (WHICH WAS JUST CHECKED 5 DAYS EARLIER AND WAS AT CORRECT LEVELS!!), THE ENGINE SHUT OFF. I REALLY WISH WE COULD GET TO CHRYSLER ABOUT THE FAULTY ENGINES 2.7L ON THIS VEHICLE!!! I BOUGHT IT FROM AN OLDER COUPLE AND ONLY PUT 5000 MILES ON THE CAR. NOW I'M STUCK WITH NO CAR FOR MYSELF AND 5 YEAR OLD CHILD!!!
NHTSA complaint #10476737 — an unverified report by a vehicle owner.
at 75,000 milesLoveland, OH
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT THE CAR FROM A DEALER AFTER A WHILE THE MOTOR FAILED I SPENT 2600. I HAD IT REPLACED 6MO LATER THE MOTOR FAILED IT WAS UNDER WARRANTY (THE MOTOR) BUT I HAD TO PAY $800.00 FOR LABOR, THEN NOT EVEN 8MO LATER THAT MOTOR FAILED. I HAVE PUT SO MUCH MONEY IN THIS CAR WE HAVE ONLY DRIVEN IT FOR MAYBE A YEAR. I'M STILL PAYING ON THE CAR IT WON'T BE PAID OF UNTIL NOV 2011 ALL TOGETHER I WILL HAVE PAID OVER 10,000 FOR A CAR AND ONLY DROVE IT FOR 1 YEAR. CONSIDERING THE MOST ME AND MY WIFE HAVE MADE IN A YEAR WAS 35,000 WE SPENT ALMOST A THIRD OF A YEAR WORKING HARD FOR A CAR THAT WE WOULD ONLY GET TO DRIVE FOR 1 FLIPPIN YEAR. SAD, SAD, SAD. I HAVE HAD MANY CARS IN THE 10 YEARS I'VE BEEN DRIVING AND I HAVE NEVER HAD ONE, NOT ONE CATASTROPHIC ENGINE FAILURE. AND TO ADD TO THAT I'VE NEVER HAD A CAR THAT WASN'T AT LEAST 5 YRS OLD WITH AT LEAST 60,000 MI. ON IT AS A MATTER OF FACT ALL BUT THE CAR I'M WRITING ABOUT AND THE CAR MY WIFE DRIVES NOW HAD OVER 110,000 WHEN I GOT THEM. SO IS THIS MY FAULT? AM I THE UNLUCKIEST GUY IN THE WORLD? I DON'T THINK SO I'VE HEARD A LOT OF PEOPLE SINGING THIS SAME TUNE ABOUT THE 2.7 MOTORS, SO MY QUESTION WHY HAS NOTHING BEEN DONE ABOUT THESE ISSUES, WHY HAS THIS MOTOR NOT BEEN COMPLETELY RECALLED? I REALIZE THERE'S A LOT OF MONEY AT STAKE HERE, BUT IF I HAD A COMPANY AND PRODUCED A PRODUCT THAT WAS PRONE TO FAIL, OR BREAK, IT WOULD BE RECALLED NO MATTER WHAT, EVEN IF IT WAS THE END OF MY CO THAT WOULD HAPPEN. SO WHAT IS THE PROBLEM, WHY ISN'T CHRYSLER BEING HELD RESPONSIBLE?
NHTSA complaint #10404538 — an unverified report by a vehicle owner.
at 96,000 milesPomona, CA
STEERING
TL* THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME EXTREMELY LOOSE. THE CONTACT STATED THAT THE FAILURE WAS CONTRIBUTED TO A DEFECTIVE RACK AND PINION. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA complaint #10402994 — an unverified report by a vehicle owner.
at 106,963 milesStone Mountain, GA
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. THE CONTACT STATED THERE WAS A LOUD NOISE COMING FROM THE ENGINE AND AN ABNORMAL OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER FROM WHICH IT WAS PURCHASED AND THE CONTACT WAS ADVISED THAT THE ENGINE WAS REPAIRED TWICE BEFORE IT WAS SOLD TO HIM. THE DEALER REFUSED TO MAKE ANOTHER REPAIR. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 106,963. UPDATED 4/11/2011 *CN UPDATED 04/27/11
NHTSA complaint #10390138 — an unverified report by a vehicle owner.
at 70,000 milesPittsburgh, PA
ENGINE AND ENGINE COOLING:ENGINE
2.7 ENGINE IN CHRYSLER CONCORDE JUST BLEW WITH 70,000 MILES ON VEHICLE. 4 SEPARATE MECHANICS STATED THAT CHRYSLER HAD MANY, MANY ISSUES WITH THE 2.7 ENGINE. OIL WAS CHANGED REGULARLY AND ALL FLUIDS WERE AT CORRECT LEVELS. NO REASON FOR ENGINE TO COMPLETELY FAIL WITH SUCH LOW MILEAGE. COMPLETE ENGINE REPLACEMENT TO GET VEHICLE UP AND RUNNING AGAIN. I BELIEVE THIS IS A DEFECTIVE ENGINE WHICH IS NOW COSTING ME $1000'S OF DOLLARS TO REPAIR. THERE ARE NO EVENTS LEADING UP TO FAILURE. ENGINE MADE NOISE FOR 1 DAY, I PARKED IT, AND 3 DAYS LATER IT WOULD NOT START. HAD MECHANIC CHECKING AND REPLACING STARTER, BATTERY, ETC. FINALLY DETERMINED THE ENGINE BLEW. AS OF TODAY, THE ENGINE HAS NOT BEEN REPLACED. VEHICLE IS CURRENTLY PARKED.
NHTSA complaint #10336625 — an unverified report by a vehicle owner.
at 118,000 milesElsie, MI
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2001 CHRYSLER CONCORDE ON THE HIGHWAY WHEN WITH NO WARNING THE ENGINE STARTED TO RATTLE AND EVENTUALLY THE ENGINE FAILED. THE ENGINE WAS A 2.7L AND THE CAR HAD 118,000 MILES ON IT. THIS WAS A VERY SCARY SITUATION ON THE HIGHWAY. THE ENGINE FILED AND THE CAR IS CURRENTLY NOT RUNNING.
NHTSA complaint #10291225 — an unverified report by a vehicle owner.
at 120 milesBurlington, VT
ENGINE AND ENGINE COOLING:ENGINE
MY CAR CHRYSLER ENGINE FAILED WHILE I WAS DRIVING.
NHTSA complaint #10283065 — an unverified report by a vehicle owner.
at 42,000 milesNEW Bern, NC
STEERING
2001 CONCORD STEERING WENT OUT FOR THE SECOND TIME. CAR HAS ONLY 42000 MILES. WHILE BACKING OUT OF THE DRIVE WAY ONE WHEEL WENT LEFT THE OTHER STAYED STRAIGHT. MY WIFE HAD JUST CAME HOME FROM WORK.
NHTSA complaint #10278596 — an unverified report by a vehicle owner.
at 51,800 milesMonticello, MN
ENGINE AND ENGINE COOLING
THE FIRST BREAKDOWN OCCURRED IN JANUARY OF 2004. THE ENGINE FROZE WITH NO WARNING. WE HAD PURCHASED AN EXTENDED WARRANTY THAT COVERED THE DAMAGES TO THE VEHICLE AND REPLACED THE ENGINE. THE SECOND BREAKDOWN OCCURRED ON AUGUST 1ST 2008. THAT'S RIGHT THE SECOND BREAKDOWN. THE SAME THING HAPPENED THE ENGINE WENT FROM RUNNING GREAT TO RUNNING LIKE CRAP IN SECONDS. I HAVE BEEN INFORMED THAT I WILL BE NEEDING TO PURCHASE ANOTHER ENGINE.
NHTSA complaint #10236958 — an unverified report by a vehicle owner.
at 100,000 milesEmporium, PA
ENGINE AND ENGINE COOLING
I WAS DRIVING DOWN THE HIGHWAY ON WAY TO WORK ONE MORNING, AS I HAD DONE MANY TIMES. I WAS GOING APPROX 55 MPH AND MADE A DECISION TO PASS A SLOWER VEH THAT WAS TRAVELING AHEAD OF ME. AS I PASSED THE OTHER VEHICLE MY CAR SHUT DOWN, WITHOUT ANY WARNING OF LIGHTS OR ANYTHING THE ENGINE JUST STOPPED. IT HAS NOT STARTED SINCE. IT NEEDED TO BE TOWED FROM THE SCENE. IT WAS DEFINITELY A SAFETY HAZARD. I AM LUCKY THAT I WAS ABLE TO COAST TO THE EDGE OF THE ROAD SAFELY. I HAVE BEEN MAKING A $300 PER MONTH CAR PAYMENT ON A VEHICLE I CAN'T USE UNLESS I SPEND $3000 TO REPLACE THE ENGINE. I AM A SINGLE MOTHER AND I DO NOT HAVE THE MEANS TO DO THAT. I HAS INFERED WITH MY SAFETY AND MY JOB.
NHTSA complaint #10232491 — an unverified report by a vehicle owner.
at 70,300 milesBayamon, PR
ENGINE AND ENGINE COOLING
2.7 LITER V6 CHRYSLER CONCORDE ENGINE IN EXCELLENT WORKING CONDITION WITH CONSTANT OIL AND FILTER CHANGES EVERY 3,000 MILES UNEXPECTEDLY FAILED. AFTER TAKING ENGINE TO DEALER I WAS INFORMED THAT THE ENGINE HAD TO BE REPLACED. NO OTHER EXPLANATION AS TO THE CAUSE OF THE PROBLEM WAS GIVEN. AFTER CHECKING THE INTERNET WE HAVE FOUND THAT THIS IS A KNOWN PROBLEM WITH THESE ENGINES AND THAT CHRYSLER IS NOT TAKING RESPONSIBILITY FOR THIS DEFECT.
NHTSA complaint #10231129 — an unverified report by a vehicle owner.
at 89,000 milesTacoma, WA
ENGINE AND ENGINE COOLING:ENGINE
2.7 LITER ENGINE SUDDENLY FAILS WITHOUT WARNING. HAVEN'T FIXED THE PROBLEM YET. STILL OWE OVER 6,000 DOLLARS ON THE CAR.
NHTSA complaint #10218830 — an unverified report by a vehicle owner.
Webster, NY
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR ENGINE SEIZED UP FOR NO REASON.
NHTSA complaint #10217967 — an unverified report by a vehicle owner.
TWO Rivers, WI
ENGINE AND ENGINE COOLING
2001 CHRYSLER CONCORDE ENGINE FAILURE WHILE ON HIGHWAY
NHTSA complaint #10216440 — an unverified report by a vehicle owner.
at 64,010 milesAuburn, GA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR ENGINE SEIZED DUE TO SLUDGE BUILD UP. I'VE ONLY HAD THE CAR FOR 10 MONTHS BEFORE THIS HAPPENED. I'VE DONE THE PROPER MAINTENANCE TO IT, IE. OIL CHANGES. AND THE PLACE WHERE THE CAR IS CURRENTLY SITTING, THEY REFUSE TO HONOR MY EXTENDED WARRANTY DUE TO SLUDGE BUILD UP.
NHTSA complaint #10215310 — an unverified report by a vehicle owner.
at 84,800 milesColumbus, OH
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 CHRYSLER CONCORD. WHILE DRIVING APPROXIMATELY 45MPH, THE VEHICLE WOULD HESITATE INTERMITTENTLY. WITHOUT WARNING, THE VEHICLE LOST POWER. AS A RESULT, THE WATER PUMP FAILED AND WATER CAUSED WATER TO LEAK INTO THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE DEALER STATED THAT BECAUSE THE FAILURE WAS INTERNAL, THE WATER WAS LEAKING INTO THE OIL PAN CAUSING THE WATER AND OTHER SUBSTANCES TO BE PUMPED INTO THE ENGINE. THE CONTACT HAD TO SHUT THE ENGINE OFF TO AVOID A CRASH. THE BRAKES HAVE ALSO FAILED DUE TO THE WATER PUMP FAILING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS A 84,000 AND THE CURRENT MILEAGE IS 84,800.
NHTSA complaint #10213466 — an unverified report by a vehicle owner.
at 84,800 milesColumbus, OH
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 CHRYSLER CONCORD. WHILE DRIVING APPROXIMATELY 45MPH, THE VEHICLE WOULD HESITATE INTERMITTENTLY. WITHOUT WARNING, THE VEHICLE LOST POWER. AS A RESULT, THE WATER PUMP FAILED AND WATER CAUSED WATER TO LEAK INTO THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE DEALER STATED THAT BECAUSE THE FAILURE WAS INTERNAL, THE WATER WAS LEAKING INTO THE OIL PAN CAUSING THE WATER AND OTHER SUBSTANCES TO BE PUMPED INTO THE ENGINE. THE CONTACT HAD TO SHUT THE ENGINE OFF TO AVOID A CRASH. THE BRAKES HAVE ALSO FAILED DUE TO THE WATER PUMP FAILING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS A 84,000 AND THE CURRENT MILEAGE IS 84,800.
NHTSA complaint #10213466 — an unverified report by a vehicle owner.
at 95,000 milesAshburn, VA
ENGINE AND ENGINE COOLING
I HAD A 2001 CHRYSLER CONCORDE WITH A 2.7L ENGINE. I SERVICED IT EVERY 3,000 MILES AND NEVER HAD A PROBLEM. THEN ONE DAY, AT 95,000 MILES, I WAS DRIVING IT AND THE THERMOSTAT SHOT TO OVERHEATING. I PULLED OVER, HAD A SERVICE STATION LOOK AT IT, AND THEY SAID IT WAS SOMETHING A DEALER NEEDED TO LOOK AT. I HAD IT TOWED TO A DEALER AND THEY SAID THE 'ENGINE BLOCK WAS CRACKED, THAT COOLANT AND OIL MIXED AND GOT SLUDGE IN THE ENGINE AND THE ENGINE WAS SHOT.' AT 95,000 MILES IT WOULD COST ME MORE TO FIX THEN THE CAR WAS WORTH, SO I HAD TO BUY A NEW CAR. SOMEONE TOLD ME THERE WERE THOUSANDS OF THIS EXACT PROBLEM WITH THIS CHRYSLER ENGINE AND CHRYSLER TOLD ME THERE WAS NO RECALL AND NOTHING I COULD DO. I SEARCHED THE WEB AND FOUND A LOT OF ARTICLES ABOUT HOW BIG A PROBLEM THIS IS AND HOW MANY CARS IT HAS AFFECTED, AND SUGGESTED OWNERS REPORT THIS TO YOU. SOMEONE NEEDS TO MAKE CHRYSLER DO SOMETHING ABOUT THIS. WHILE IN MY CASE IT DIDN'T RESULT IN AN ACCIDENT (IT ALMOST DID WHEN MY CAR DIED ON THE ROAD), AND THE CAR DIDN'T CATCH ON FIRE, DO PEOPLE HAVE TO DIE OR CARS CATCH ON FIRE BEFORE CHRYSLER IS MADE TO BE ACCOUNTABLE FOR AN OBVIOUS ENGINE FLAW? I WOULD APPRECIATE ANY HELP OR GUIDANCE YOU CAN GIVE ON WHAT RECOURSE I HAVE AND SHOULD PURSUE. BOB BLADEL ASHBURN, VA
NHTSA complaint #10212405 — an unverified report by a vehicle owner.
at 96,210 milesWoodridge, IL
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE STOPPED WHILE DRIVING ON I-355 ILLINOIS.
NHTSA complaint #10203997 — an unverified report by a vehicle owner.
at 67,000 milesElyria, OH
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. WHILE DRIVING 60 MPH, THE CONTACT HEARD A KNOCKING SOUND, THE VEHICLE SHOOK, AND THE OIL LIGHT ILLUMINATED. SHE SHUT OFF THE VEHICLE AND HAD IT TOWED TO HER RESIDENCE. THE CONTACT BELIEVED THAT THE ENGINE FAILED. AS OF SEPTEMBER 5, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 67,000. THE MECHANIC INFORMED THE CONSUMER THERE WAS VISIBLE SIGNS OF OIL SLUDGE. UPDATED 09/26/07.
NHTSA complaint #10201917 — an unverified report by a vehicle owner.
at 67,000 milesElyria, OH
ENGINE AND ENGINE COOLING
2001 CHRYSLER CONCORDE, KNOCKING SO HARD ,FELT LIKE MOTOR WAS GOING TO COME OUT, I COULD'VE CRASHED. FOUND OUT ENGINE IS BAD. LOCKED IN GARAGE. OIL LIGHT JUST STARTED COMING ON AT STOP OR IDLE. *JB. UPDATED 01/11/08. *LJ THE CONSUMER STATED THE OIL LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED THERE WAS VISIBLE OIL SLUDGE. UPDATED
NHTSA complaint #10201637 — an unverified report by a vehicle owner.
at 65,000 milesConcord, NH
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT'S SON OWNS A 2001 CHRYSLER CONCORDE. WHILE DRIVING 55 MPH, A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE NOISE INTENSIFIED. THE MECHANIC CLOSEST TO HIS HOME PERFORMED AN OIL CHANGE BECAUSE METAL WAS FOUND IN THE OIL. HOWEVER, THE NOISE CONTINUED. THE MECHANIC STATED THAT IT COULD BE A ROD OR A CRANK SHAFT CAUSING THE FAILURE, BUT IT IS DEFINITELY RELATED TO THE ENGINE. THE VEHICLE IS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. HE CALLED THE MANUFACTURER WHO STATED THAT SINCE THE VEHICLE HAS 65,000 MILES, THEY CANNOT DO ANYTHING AND HAVE NOT RECEIVED ANY COMPLAINTS. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
NHTSA complaint #10192022 — an unverified report by a vehicle owner.
at 70,000 milesKittrell, NC
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. WHILE DRIVING 65 MPH, THE VEHICLE SHUT COMPLETELY OFF. THE CONTACT STATED THAT SHE HAS ALWAYS HAD REGULARLY SCHEDULED MAINTENANCE PERFORMED ON THE VEHICLE AND HAS ONLY HAD THE VEHICLE FOR SIX MONTHS. THE DEALER DISASSEMBLED THE ENGINE AND FOUND FAILURE WITH AN ENGINE SLUG. THE DEALER STATED THAT THE FAILURE WAS A MANUFACTURER'S ISSUE. THE # OF CYLINDERS WAS UNKNOWN. THE CURRENT MILEAGE IS 70,776 AND FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10191050 — an unverified report by a vehicle owner.