Owners have filed 213 complaints
about the 1998 Chrysler Concorde with NHTSA between 1998 and 2013.
The largest single group is the engine & cooling.
Across this model's run it ranks 9 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Chrysler Concorde. 50 means typical for this
model; 100 means roughly double.
Severity — 51
9.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 18
10% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1998 compares with every other Chrysler Concorde
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
3439.5%
Gasoline
1112.8%
Headlights
910.5%
Power Window Devices AND Controls
910.5%
Rotor
78.1%
Automatic Transmission
78.1%
Recliner
55.8%
Rack AND Pinion
44.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
22.3%
10,000 – 24,999 miles
22.3%
25,000 – 49,999 miles
910.3%
50,000 – 74,999 miles
2933.3%
75,000 – 99,999 miles
1921.8%
100,000 – 149,999 miles
1820.7%
150,000+ miles
89.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 1998peak 9Nov 2013
NHTSA investigations into the 1998 Chrysler Concorde
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA03011Opened 17 Jul 2003Closed 30 Jan 2004POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANS IGNITION-PARK INTERLOCK
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHI...
PE03010Opened 27 Feb 2003Closed 2 Sep 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE CONTROL FAILURE
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Recalls on the 1998 Chrysler Concorde
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004003277,416 units in Canada
Other
On certain vehicles equipped with an automatic transmission and a floor-mounted shifter, the ignition-park interlock may become defeated and allow the shifter to be moved out of the Park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the Park position. This may result in the vehicle rolling away without warning. Correction: Dealer will inspect the function of the ignition-park interlock system. Vehicles found with functional interlock systems will have a load-limiting push rod installed into the floor shifter lever. Vehicles with a non-functional ignition-park interlock system will have the shifter assembly replaced.
Recall 2003035135,327 units in Canada
Seats And Restraints
On certain vehicles, the driver seat recliner bolts could break which would allow the seat back to recline unexpectedly while the vehicle is in motion. Correction: Dealer will replace the recliner bolts with new shoulder bolt and, for vehicles with power driver seats built through January 2000, the recliner tracks will be realigned and a longer recliner driveshaft will be installed to prevent disengagement.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 107,000 milesCookstown, NJCrash
STRUCTURE:BODY:DOOR
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
at 107,000 milesCookstown, NJCrash
EXTERIOR LIGHTING:HEADLIGHTS
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
at 107,000 milesCookstown, NJCrash
SEATS:FRONT ASSEMBLY:POWER ADJUST
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
at 107,000 milesCookstown, NJCrash
ENGINE AND ENGINE COOLING
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
at 36,371 milesNewtown Square, PACrash
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THERE WAS NO INSTRUCTION TO CHECK/INSPECT BATTERY CABLES THAT WERE "BURIED" BEHIND R/F WHEEL FENDER WELL AND BELOW ENGINE. WHEN INSPECTED, THEY WERE SO CORRODED, THAT BOTH HAD TO BE REPLACED AT SIGNIFICANT LABOR EXPENSE WHICH WOULD HAVE BEEN NEGATED BY NORMAL PREVENTIVE MAINTENANCE INSTRUCTION PROCEDURES.
NHTSA complaint #10136290 — an unverified report by a vehicle owner.
Milford, CT1 injured
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER NOTICED THAT THE HEADLIGHTS WERE FOGGED UP. THIS CAUSED POOR VISIBILITY TO THE DRIVER WHEN DRIVING AT NIGHT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. ALSO, TRUNK LID WOULD FALL INTERMITTENTLY, CAUSING INJURY TO CONSUMER'S SHOULDERS. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SHOCKS NEEDED TO BE REPLACED.
NHTSA complaint #10111034 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 157,000 milesSouth Portland, ME
POWER TRAIN
AUTOMATIC SHIFT ON THE FLOOR. DOES NOT SHIFT CORRECTLY. KEY CANNOT BE REMOVED. IT STAYS ON ACCESSORY AND DRAINS MY BATTERY. THERE WAS A RECALL FOR THIS PROBLEM, HOWEVER I WAS TOLD IT WAS NOT COVERED BECAUSE OF THE YEAR OF THE CAR. I PURCHASED THE CAR IN AUGUST 2012. RAN FINE UNTIL 06/01/13. I FEEL IT SHOULD STILL BE UNDER THE RECALL. IT DOESN'T GO INTO PARK PROPERLY. I FEEL THIS COULD BE A SAFETY ISSUE.
NHTSA complaint #10550624 — an unverified report by a vehicle owner.
at 152,000 milesBrookfield, CT
STEERING
TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEERING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.
NHTSA complaint #10415103 — an unverified report by a vehicle owner.
at 152,000 milesBrookfield, CT
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEERING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.
NHTSA complaint #10415103 — an unverified report by a vehicle owner.
at 152,000 milesBrookfield, CT
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEERING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.
NHTSA complaint #10415103 — an unverified report by a vehicle owner.
at 110,000 milesKannapolis, NC
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000. THE CONSUMER STATED THE TIMING CHAIN FAILD AND BLEW OUT THE ENGINE. UPDATED 07/23/10
NHTSA complaint #10334317 — an unverified report by a vehicle owner.
at 117,750 milesLehigh Acres, FL
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 117,750.
NHTSA complaint #10256929 — an unverified report by a vehicle owner.
at 98,000 milesLaporte, IN
ENGINE AND ENGINE COOLING
I BOUGHT A USED 1998 CHRYSLER CONCORDE IN THE SPRING OF 2008. THREE WEEKS AFTER I BOUGHT THE CAR THE OIL LIGHT TURNED ON, I THOUGHT NOTHING OF IT, THOUGH I GAVE THE CAR AN OIL CHANGE. ROUGHLY 5 DAYS AFTER GIVING THE CAR AN OIL CHANGE I DROVE IT AROUND FOR THE DAY AND THE OIL LIGHT CAME ON AGAIN, BUT THIS TIME WHEN I SHUT THE CAR OFF IT WOULDN'T START AGAIN. WHEN I DID GET THE CAR TO START I TOOK IT TO HARMON'S EXPERT AUTO TO SEE WHAT WAS WRONG WITH IT. I WAS THEN INFORMED THE CAR'S OIL PORTALS WERE CLOGGED DUE TO OIL SLUDGE. THE RECOMMENDED FIX WAS A NEW ENGINE. I WAS TOLD THE CAR HAD ONLY 15 POUNDS OF OIL PRESSURE AND THAT EVENTUALLY THE MOTOR WILL BLOW DUE TO THE OIL SLUDGE. LASTLY I WAS INFORMED THAT THEY SEE THIS PROBLEM ALL THE TIME WITH THE 2.7L ENGINE IN THE CHRYSLER CONCORDES, AND THAT THEY CAN'T UNDERSTAND WHY CHRYSLER WILL DO NOTHING ABOUT IT. NEITHER CAN I.
NHTSA complaint #10247985 — an unverified report by a vehicle owner.
at 68,000 milesBaltimore, MD
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 65 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08
NHTSA complaint #10238368 — an unverified report by a vehicle owner.
Memphis, TN
ENGINE AND ENGINE COOLING:ENGINE
CHRYSLER/DODGE 2.7 LITER DOHC ENGINE HAS OIL ENGINE SLUDGE.
NHTSA complaint #10236483 — an unverified report by a vehicle owner.
Uncasville, CT
ENGINE AND ENGINE COOLING
ENGINE ON OUR 1998 CONCORDE WITH ONLY 47,000 MILES ON IT BLEW OUT WHILE MY SON WAS DRIVING IT. HE HAD THE OIL CHANGED 3 MONTHS AGO.
NHTSA complaint #10232309 — an unverified report by a vehicle owner.
at 109,000 milesOrlando, FL
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE, REGULAR OIL CHANGES WELL MAINTAINED. CAR WAS RUNNING FINE DRIVING ON WAY HOME FROM WORK IN HEAVY TRAFFIC,THEN OIL LIGHT CAME ON CAR SHUT OFF WOULD NOT START BACK UP. HAD TO HAVE POLICE COME HELP WITH TRAFFIC AND HAVE HELP GETTING IT OFF ROAD . TOWED HOME GOT IT STARTED BACK UP SOUNDED LIKE A BUNCH OF METAL IN A BLENDER. DRAINED OIL OUT OF CAR WAS PUREED METAL. TOTAL ENGINE LOSE, NO SHOP WOULD REPAIR, SAID THE ENGINE WAS NOT WORTH FIXING, NOT EVEN WORTH PUTTING NEW ENGINE IN THE CAR. EVERY PLACE I TALKED TO SAID SAME THING THAT THE 2.7 ENGINE IN THE 98 CONCORD WAS FAULTY AND JUNK.
NHTSA complaint #10227458 — an unverified report by a vehicle owner.
Otis Orchards, WA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 1998 CHRYSLER CONCORDE STARTED USING OIL AT 70,000 MILES IT NOW HAS 90,000 MILES AND NOW USES 1-QT OF OIL EVERY 500 MILES ALL REPORTS I READ SAY THAT THE ENGINE IS READY TO FAIL I HAVE ALWAYS CHANGED OIL EVERY 3,000 MILES AND MAINTAINED THE VEHICLE TO MFG SPECS SO I CANNOT BE TO BLAME.
NHTSA complaint #10225489 — an unverified report by a vehicle owner.
at 98,000 milesPorter, ME
ENGINE AND ENGINE COOLING:ENGINE
KNOCKING IN ENGINE.
NHTSA complaint #10224806 — an unverified report by a vehicle owner.
at 86,544 milesScottsdale, AZ
SEATS:FRONT ASSEMBLY:RECLINER
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SEAT RECLINED UNEXPECTEDLY. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER) IN MAY OF 2003. THE DEALER STATED THAT THE RECLINING SEAT WAS NOT DUE TO THE RECALL, BUT RATHER A SEAT BACK ADJUSTER AND WIRING HARNESS FAILURE. THE CURRENT MILEAGE WAS 86,554 AND FAILURE MILEAGE WAS 86,544. UPDATED 01-15-08. *KB UPDATED
NHTSA complaint #10209918 — an unverified report by a vehicle owner.
at 21,000 milesBridgenorth, 00
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE HAS FAILED TWICE.
NHTSA complaint #10208620 — an unverified report by a vehicle owner.
at 97,000 milesRowe, NM
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING TO APPROXIMATELY 55 MPH. THE CONTACT STATED THAT SHE HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 97,000 AND CURRENT MILEAGE WAS 98,400.
NHTSA complaint #10199372 — an unverified report by a vehicle owner.
at 107,000 milesCookstown, NJCrash
STRUCTURE:BODY:DOOR
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
at 107,000 milesCookstown, NJCrash
EXTERIOR LIGHTING:HEADLIGHTS
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
at 107,000 milesCookstown, NJCrash
SEATS:FRONT ASSEMBLY:POWER ADJUST
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
at 107,000 milesCookstown, NJCrash
ENGINE AND ENGINE COOLING
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
at 86,800 milesEast Elmhurst, NY
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 1998 CHRYSLER CONCORD TO THE HOSPITAL ON A HIGHWAY WITH MY WIFE AND MY 5 MONTH OLD BABY, THEN ALL THE SUDDEN, AND WITH NO WARNING THE CAR JUST STOPPED . I GOT A TOWTRUCK AND I SPENT 2,000 TO REBUILT THE ENGINE BUT STILL THE CAR IS NOT WORKING PROPERLY.I HAVE NO IDEA WHAT TRIGED THE ENGINE FAILUE ESPECIALLY THAT I KEEP CHANGING OIL AND TUNE UP EVERY 3 MONTHS.
NHTSA complaint #10192286 — an unverified report by a vehicle owner.
at 112,000 milesZephyr Hills, FL
STRUCTURE:BODY
TL* THE CONTAC OWNS A 1997 CHRYSLER CONCORD. THE BODY MOUNT ON THE VEHICLE WORE OUT, AND THE CONTACT WAS CONCERNED THAT IF THE VEHICLE GOT INTO AN ACCIDENT THE BODY WOULD DISCONNECT FROM THE FRAME. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD TO TO REPAIR THE BODY MOUNT. THE CONTACT HAS PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WAS 112,000.
NHTSA complaint #10182638 — an unverified report by a vehicle owner.
at 66,984 milesAustin, TX
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* - THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE INSTRUMENT PANEL FAILED. ON 1-6-07 THE CONTACT WAS DRIVING AT 65 MPH WHEN THE GAUGES ON THE INSTRUMENT PANEL TURNED OFF AS IF THE CAR WAS OFF, THE AIR CONDITIONING TURNED ON, AND THE INTERIOR LIGHTS STARTED FLASHING. THE CONTACT PULLED OVER TO TURN THE IGNITION OFF AND ON, BUT THE VEHICLE WOULD START SO IT WAS TOWED TO A SHOP WHERE THEY TOLD HIM THAT THE BODY CONTROL MODULE WAS WORKING INTERMITTENTLY. THE MECHANIC TOLD THE CONTACT, THAT EVEN IF HE FIXED THE BODY CONTROL MODULE, HE STILL MAY HAVE PROBLEMS WITH THE COMPUTER IN THE VEHICLE BECAUSE IT NEEDED TO BE UPDATED.
NHTSA complaint #10178184 — an unverified report by a vehicle owner.
at 125,000 milesSchaumburg, IL
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TIMING CHAIN BROKE.
NHTSA complaint #10176491 — an unverified report by a vehicle owner.
at 140,518 milesAshland, VA
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THERE WAS A TAPPING NOISE IN THE ENGINE WHEN STARTED, WHICH CONTINUED AS THE ENGINE RAN. WHEN THE VEHICLE WOULD NOT START, AN INDEPENDENT MECHANIC WENT TO THE CONTACT'S RESIDENCE TO INSPECT THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THERE WAS NO RECALL FOR THE ENGINE OF THAT YEAR, MAKE AND MODEL.
NHTSA complaint #10172727 — an unverified report by a vehicle owner.