FaultScore

BMW X1 SAV vs Mercury Monterey

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW X1 SAV Mercury Monterey
Complaints on file 221 550
Model years covered 2013–2017 1968–2007
Worst model year 2014 2004
Best model year 2017 2007
Crashes reported 17 4
Fires reported 10 10
Injuries reported 12 8
Deaths reported 0 0
Most complained-about part Airbags Transmission & Drivetrain
Share of complaints involving harm 17.6% 4%

BMW X1 SAV by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 100 45.2%
Electrical System 20 9.0%
Engine & Cooling 17 7.7%
Other & Unspecified 17 7.7%
Body & Structure 14 6.3%
Brakes 13 5.9%
Transmission & Drivetrain 8 3.6%
Acceleration & Cruise Control 6 2.7%

Mercury Monterey by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 23 4.2%
Seats 20 3.6%
Acceleration & Cruise Control 17 3.1%
Brakes 15 2.7%
Fuel & Propulsion 13 2.4%