FaultScore

BMW X1 SAV vs Volkswagen EOS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW X1 SAV Volkswagen EOS
Complaints on file 221 550
Model years covered 2013–2017 2007–2016
Worst model year 2014 2009
Best model year 2017 2010
Crashes reported 17 24
Fires reported 10 6
Injuries reported 12 12
Deaths reported 0 0
Most complained-about part Airbags Airbags
Share of complaints involving harm 17.6% 7.6%

BMW X1 SAV by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 100 45.2%
Electrical System 20 9.0%
Engine & Cooling 17 7.7%
Other & Unspecified 17 7.7%
Body & Structure 14 6.3%
Brakes 13 5.9%
Transmission & Drivetrain 8 3.6%
Acceleration & Cruise Control 6 2.7%

Volkswagen EOS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 168 30.5%
Engine & Cooling 56 10.2%
Brakes 34 6.2%
Body & Structure 19 3.5%
Fuel & Propulsion 17 3.1%