FaultScore

Buick Riviera vs Chrysler Pacifica Plug-In Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Buick Riviera Chrysler Pacifica Plug-In Hybrid
Complaints on file 439 1,077
Model years covered 1969–1999 2017–2025
Worst model year 1995 2018
Best model year 1996 2024
Crashes reported 30 19
Fires reported 23 30
Injuries reported 18 10
Deaths reported 5 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 17.3% 5.5%

Buick Riviera by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 66 15.0%
Brakes 60 13.7%
Steering 42 9.6%
Seat Belts 38 8.7%
Airbags 22 5.0%

Chrysler Pacifica Plug-In Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks