FaultScore

Cadillac Escalade EXT vs Mercury Mariner Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Cadillac Escalade EXT Mercury Mariner Hybrid
Complaints on file 126 314
Model years covered 2002–2013 2006–2012
Worst model year 2007 2008
Best model year 2004 2010
Crashes reported 7 8
Fires reported 8 0
Injuries reported 8 1
Deaths reported 0 0
Most complained-about part Airbags Engine & Cooling
Share of complaints involving harm 18.3% 2.9%

Cadillac Escalade EXT by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 26 20.6%
Brakes 23 18.3%
Electrical System 21 16.7%
Body & Structure 7 5.6%
Engine & Cooling 6 4.8%
Transmission & Drivetrain 6 4.8%
Fuel & Propulsion 5 4.0%
Stability & Traction Control 5 4.0%

Mercury Mariner Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 69 22.0%
Brakes 62 19.7%
Steering 41 13.1%
Acceleration & Cruise Control 20 6.4%
Other & Unspecified 9 2.9%