GMC Suburban vs Chevrolet Cruze

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	GMC Suburban	Chevrolet Cruze
Complaints on file	2,323	5,775
Model years covered	1974–2004	2010–2019
Worst model year	1994	2014
Best model year	2000	2017
Crashes reported	246	479
Fires reported	39	136
Injuries reported	101	226
Deaths reported	7	3
Most complained-about part	Brakes	Engine & Cooling
Share of complaints involving harm	16.9%	14.6%

GMC Suburban by year

1 2 5 6 4 8 8 24 28 33 105 254 490 294 220 268 137 393 20 5 9 8 1

74 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 1,053 45.3%

Windows, Mirrors & Wipers 203 8.7%

Tires 136 5.9%

Transmission & Drivetrain 129 5.6%

Electrical System 125 5.4%

Seats 105 4.5%

Engine & Cooling 100 4.3%

Steering 95 4.1%

Chevrolet Cruze by year

2 1,115 1,353 934 1,106 383 391 295 166 30

10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 1,397 24.2%

Electrical System 760 13.2%

Transmission & Drivetrain 677 11.7%

Other & Unspecified 467 8.1%

Brakes 382 6.6%

Stability & Traction Control 382 6.6%

Steering 377 6.5%

Fuel & Propulsion 272 4.7%