FaultScore

Honda Accord Crosstour vs Mercury Mariner Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Honda Accord Crosstour Mercury Mariner Hybrid
Complaints on file 127 314
Model years covered 2010–2013 2006–2012
Worst model year 2010 2008
Best model year 2013 2010
Crashes reported 9 8
Fires reported 2 0
Injuries reported 5 1
Deaths reported 0 0
Most complained-about part Engine & Cooling Engine & Cooling
Share of complaints involving harm 12.6% 2.9%

Honda Accord Crosstour by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 34 26.8%
Transmission & Drivetrain 21 16.5%
Steering 11 8.7%
Airbags 10 7.9%
Brakes 9 7.1%
Electrical System 7 5.5%
Other & Unspecified 7 5.5%
Windows, Mirrors & Wipers 6 4.7%

Mercury Mariner Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 69 22.0%
Brakes 62 19.7%
Steering 41 13.1%
Acceleration & Cruise Control 20 6.4%
Other & Unspecified 9 2.9%