FaultScore

Hyundai Entourage vs Toyota Highlander Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Hyundai Entourage Toyota Highlander Hybrid
Complaints on file 453 1,104
Model years covered 2006–2008 2005–2023
Worst model year 2006
Best model year 2023
Crashes reported 21 78
Fires reported 11 24
Injuries reported 14 17
Deaths reported 0 1
Most complained-about part Electrical System Brakes
Share of complaints involving harm 10.2% 10.9%

Hyundai Entourage by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 65 14.3%
Suspension 51 11.3%
Brakes 35 7.7%
Lights 21 4.6%
Stability & Traction Control 20 4.4%

Toyota Highlander Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks