FaultScore

Lexus GX470 vs Mercedes Benz Sprinter 2500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Lexus GX470 Mercedes Benz Sprinter 2500
Complaints on file 239 595
Model years covered 2003–2009 2007–2025
Worst model year 2003 2019
Best model year 2006 2024
Crashes reported 33 28
Fires reported 1 14
Injuries reported 14 12
Deaths reported 0 0
Most complained-about part Body & Structure Driver Assist & Collision Avoidance
Share of complaints involving harm 20.1% 9.1%

Lexus GX470 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 37 15.5%
Airbags 36 15.1%
Transmission & Drivetrain 24 10.0%
Brakes 23 9.6%
Acceleration & Cruise Control 21 8.8%
Other & Unspecified 19 7.9%
Suspension 15 6.3%
Engine & Cooling 14 5.9%

Mercedes Benz Sprinter 2500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks