Lexus LS400 vs Chrysler NEW Yorker

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Lexus LS400	Chrysler NEW Yorker
Complaints on file	424	1,032
Model years covered	1990–2001	1977–2004
Worst model year	1993	1994
Best model year	2000	1996
Crashes reported	58	48
Fires reported	8	32
Injuries reported	33	43
Deaths reported	0	2
Most complained-about part	Electrical System	Brakes
Share of complaints involving harm	23.3%	12.1%

Lexus LS400 by year

36 27 10 83 76 48 24 23 52 27 16 2

90 91 92 93 94 95 96 97 98 99 00 01

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 131 30.9%

Acceleration & Cruise Control 48 11.3%

Brakes 26 6.1%

Lights 26 6.1%

Seat Belts 25 5.9%

Airbags 20 4.7%

Tires 20 4.7%

Engine & Cooling 18 4.2%

Chrysler NEW Yorker by year

1 2 6 2 7 28 49 49 95 117 124 61 96 296 74 17 2 2 1 1 2

77 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 232 22.5%

Fuel & Propulsion 137 13.3%

Transmission & Drivetrain 122 11.8%

Engine & Cooling 106 10.3%

Steering 87 8.4%

Electrical System 67 6.5%

Suspension 36 3.5%

Windows, Mirrors & Wipers 34 3.3%