FaultScore

Mercedes Benz E320 vs Cadillac Deville

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz E320 Cadillac Deville
Complaints on file 1,516 3,660
Model years covered 1994–2009 1964–2005
Worst model year 2005 2000
Best model year 2008 1995
Crashes reported 75 312
Fires reported 48 127
Injuries reported 77 263
Deaths reported 1 15
Most complained-about part Fuel & Propulsion Engine & Cooling
Share of complaints involving harm 13.3% 19.6%

Mercedes Benz E320 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 383 25.3%
Brakes 223 14.7%
Electrical System 207 13.7%
Engine & Cooling 116 7.7%
Airbags 111 7.3%
Suspension 111 7.3%

Cadillac Deville by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 598 16.3%
Electrical System 491 13.4%
Brakes 429 11.7%
Airbags 311 8.5%
Steering 287 7.8%