Mercedes Benz E320 vs Chevrolet Astro

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Mercedes Benz E320	Chevrolet Astro
Complaints on file	1,516	3,757
Model years covered	1994–2009	1984–2005
Worst model year	2005	1995
Best model year	2008	2005
Crashes reported	75	352
Fires reported	48	94
Injuries reported	77	208
Deaths reported	1	13
Most complained-about part	Fuel & Propulsion	Brakes
Share of complaints involving harm	13.3%	17.8%

Mercedes Benz E320 by year

19 129 62 80 51 109 81 54 27 281 243 287 49 20 13 11

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 383 25.3%

Brakes 223 14.7%

Electrical System 207 13.7%

Engine & Cooling 116 7.7%

Airbags 111 7.3%

Suspension 111 7.3%

Transmission & Drivetrain 67 4.4%

Body & Structure 39 2.6%

Chevrolet Astro by year

1 6 24 31 69 70 93 121 162 177 396 579 345 563 336 204 258 115 97 82 17 11

84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 806 21.5%

Windows, Mirrors & Wipers 425 11.3%

Suspension 305 8.1%

Transmission & Drivetrain 278 7.4%

Electrical System 243 6.5%

Steering 240 6.4%

Engine & Cooling 225 6.0%

Fuel & Propulsion 188 5.0%