FaultScore

Mercury Monterey vs Volkswagen CC

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercury Monterey Volkswagen CC
Complaints on file 550 1,359
Model years covered 1968–2007 2008–2017
Worst model year 2004 2012
Best model year 2007 2015
Crashes reported 4 66
Fires reported 10 5
Injuries reported 8 43
Deaths reported 0 0
Most complained-about part Transmission & Drivetrain Airbags
Share of complaints involving harm 4% 8.4%

Mercury Monterey by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 23 4.2%
Seats 20 3.6%
Acceleration & Cruise Control 17 3.1%
Brakes 15 2.7%
Fuel & Propulsion 13 2.4%

Volkswagen CC by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks