Volkswagen CC vs GMC Envoy

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volkswagen CC	GMC Envoy
Complaints on file	1,359	3,281
Model years covered	2008–2017	1995–2009
Worst model year	2012	2002
Best model year	2015	2001
Crashes reported	66	218
Fires reported	5	129
Injuries reported	43	164
Deaths reported	0	14
Most complained-about part	Airbags	Fuel & Propulsion
Share of complaints involving harm	8.4%	16%

Volkswagen CC by year

3 185 330 120 337 188 102 49 38 7

08 09 10 11 12 13 14 15 16 17

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 424 31.2%

Fuel & Propulsion 227 16.7%

Engine & Cooling 203 14.9%

Electrical System 123 9.1%

Transmission & Drivetrain 80 5.9%

Steering 65 4.8%

Other & Unspecified 53 3.9%

Acceleration & Cruise Control 34 2.5%

GMC Envoy by year

1 3 1 24 13 41 10 629 511 483 682 470 285 103 25

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 728 22.2%

Electrical System 681 20.8%

Lights 279 8.5%

Engine & Cooling 273 8.3%

Windows, Mirrors & Wipers 213 6.5%

Transmission & Drivetrain 191 5.8%

Airbags 160 4.9%

Brakes 103 3.1%