Owners have filed 613 complaints
about the 2000 Dodge Caravan with NHTSA between 1999 and 2024.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 8 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 62
Against the median year of the Dodge Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 100
25.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 25
15% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
31.1%
1,000 – 9,999 miles
41.4%
10,000 – 24,999 miles
145.1%
25,000 – 49,999 miles
4415.9%
50,000 – 74,999 miles
6623.9%
75,000 – 99,999 miles
5519.9%
100,000 – 149,999 miles
5921.4%
150,000+ miles
3111.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1999peak 22Apr 2024
NHTSA investigations into the 2000 Dodge Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04013Opened 4 Jun 2004Closed 25 May 2005AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECT...
EA01007Opened 21 Feb 2001Closed 22 Nov 2002ELECTRICAL SYSTEM
AIR BAG CLOCKSPRING
RQ00008Opened 9 Mar 2000Closed 18 Mar 2002VEHICLE SPEED CONTROL:LINKAGES
DC MINIVAN FUEL INJECTOR RAIL LEAK
Recalls on the 2000 Dodge Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10E034000
EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
06E091000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
06E023000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
04V480000
AIR BAGS
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004366237,695 units in Canada
Airbag
On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate. Until the problem is remedied, the drivers airbag will not deploy as required in a frontal crash, increasing the risk of injury to the seat occupant. Correction: Dealers will replace the clockspring assembly on vehicles with less than 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall 2000215183,085 units in Canada
Fuel System
On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.
Recall 199920050 units in Canada
Emissions
On certain vehicles equipped with 3.0 litre engines, the Vehicle Emission Control Information (VECI) labels are those required by the US federal standard. Correction: The correct VECI label, along with installation instructions will be mailed to owners.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 65,000 milesColchester, CTCrash1 injured
SUSPENSION
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
NHTSA complaint #11377333 — an unverified report by a vehicle owner.
at 65,000 milesColchester, CTCrash1 injured
STRUCTURE:BODY
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
NHTSA complaint #11377333 — an unverified report by a vehicle owner.
at 296,000 milesMesa, AZCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE AIR BAGS AND THE HORN MALFUNCTIONED. THE CONTACT RECEIVED INJURIES TO THE LEFT SHOULDER, NECK, BACK, AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC FACILITY WITH PENDING DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 296,000.
NHTSA complaint #10969713 — an unverified report by a vehicle owner.
at 296,000 milesMesa, AZCrash1 injured
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE AIR BAGS AND THE HORN MALFUNCTIONED. THE CONTACT RECEIVED INJURIES TO THE LEFT SHOULDER, NECK, BACK, AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC FACILITY WITH PENDING DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 296,000.
NHTSA complaint #10969713 — an unverified report by a vehicle owner.
at 97,000 milesLodi, CACrashFire2 injured2 killed
UNKNOWN OR OTHER
9/8/2008 I WAS TRAVELING ON IR80 & I MUST OF SWERVED A BIT & THE VAN STRUCK A DOT PADDLE MARKER @ HUMBOLDT MILE MARKER 45 IN NEVADA. THE VAN BECAME ENGULFED IN FLAMES & OVERTURNED SIDEWAYS AT LEAST 4 TIMES. MY MOTHER & FATHER PARRISHED AS A RESULT OF THIS ACCIDENT, BURNED SO MUCH THEY COULDN'T RECOGNIZE THEIR GENDER. MY WIFE & I ESCAPED WITH HER GETTING SEVERELY BURNED ABOUT 76% & I ABOUT 68%, WE WAS TRANSPORTED TO HUMBOLTD HOSPITAL THEN AIR TRANSPORTED TO U OF U BURN CENTER SALT LAKE CITY UTAH WHERE SHE SPENT ABOUT 7 MONTHS IN CCU BURN UNIT & I ABOUT 3 MONTHS. THE MARKER POST WAS UPROOTED & STRUCK THE UNDERCARRIAGE OF THE VAN & DETACHED THE FUEL LINE THEN PUNCTURED THE CROSS MEMBER & DEPOSITING THE FUEL LINE IN THE HOLE THE FIRE STARTED THEN WE OVERTURNED WITH A SERIES OF EXPLOSIONS. A MECHANIC EXPLAINED THE SEVERED FUEL LINE WAS A RETURN LINE FROM THE EVAP.CANISTER TO THE FUEL TANK & THAT THE FUEL SYSTEM STAYED AT 49 PSI BEING FED BY AN ELECTRIC FUEL PUMP I REMEMBER DRIVING SPEAKING WITH MY FATHER, MY WIFE & MOM WAS SLEEPING IN THE BACK SEAT THEN I WOKE UP ON FIRE TRYING TO ESCAPE THE WRECKAGE, I HOLLERED @ MY WIFE & I ROLLED OUT OF THE VAN. MY WIFE CHECKED MOM SHE WAS DEAD THEN ANOTHER EXPLOSION BLEW MY WIFE TO THE FRONT SEAT BETWEEN WHERE MY DAD & I SAT, SHE GRABBED DAD BUT HE WOULDN'T COME CAUSE OF MOM. TWO PEOPLE MOVED MY WIFE AFTER MY FATHER SHOVED HER OUT. I STARTED BACK TO THE VAN WHEN ANOTHER EXPLOSION ENGULFED MY FATHER. I DROPPED TO MY KNEES & TOLD A BYSTANDER I JUST KILLED MY MOTHER & FATHER. MY CHILDREN & FAMILY HIRED A BIG TIME LAWYER & IT WAS LOOKING GOOD UNTIL CHRYSLER FILED FOR BANKRUPTCY & CLEARED THEM FROM ALL LAWSUITS PRIOR TO THEIR BANKRUPTCY. MY LAWYER HAD TO WALK AWAY WITH A $30,000 LOSS, SHE WAS 44 & I WAS 48 YEARS OLD PRIME TIME OF OUR LIFE WE STILL BATTLE HEALTH ISSUES FROM THE BURNS & NEVER GOT A RED CENT FROM CHRYSLER.
NHTSA complaint #10694731 — an unverified report by a vehicle owner.
at 97,000 milesLodi, CACrashFire2 injured2 killed
STRUCTURE:BODY
9/8/2008 I WAS TRAVELING ON IR80 & I MUST OF SWERVED A BIT & THE VAN STRUCK A DOT PADDLE MARKER @ HUMBOLDT MILE MARKER 45 IN NEVADA. THE VAN BECAME ENGULFED IN FLAMES & OVERTURNED SIDEWAYS AT LEAST 4 TIMES. MY MOTHER & FATHER PARRISHED AS A RESULT OF THIS ACCIDENT, BURNED SO MUCH THEY COULDN'T RECOGNIZE THEIR GENDER. MY WIFE & I ESCAPED WITH HER GETTING SEVERELY BURNED ABOUT 76% & I ABOUT 68%, WE WAS TRANSPORTED TO HUMBOLTD HOSPITAL THEN AIR TRANSPORTED TO U OF U BURN CENTER SALT LAKE CITY UTAH WHERE SHE SPENT ABOUT 7 MONTHS IN CCU BURN UNIT & I ABOUT 3 MONTHS. THE MARKER POST WAS UPROOTED & STRUCK THE UNDERCARRIAGE OF THE VAN & DETACHED THE FUEL LINE THEN PUNCTURED THE CROSS MEMBER & DEPOSITING THE FUEL LINE IN THE HOLE THE FIRE STARTED THEN WE OVERTURNED WITH A SERIES OF EXPLOSIONS. A MECHANIC EXPLAINED THE SEVERED FUEL LINE WAS A RETURN LINE FROM THE EVAP.CANISTER TO THE FUEL TANK & THAT THE FUEL SYSTEM STAYED AT 49 PSI BEING FED BY AN ELECTRIC FUEL PUMP I REMEMBER DRIVING SPEAKING WITH MY FATHER, MY WIFE & MOM WAS SLEEPING IN THE BACK SEAT THEN I WOKE UP ON FIRE TRYING TO ESCAPE THE WRECKAGE, I HOLLERED @ MY WIFE & I ROLLED OUT OF THE VAN. MY WIFE CHECKED MOM SHE WAS DEAD THEN ANOTHER EXPLOSION BLEW MY WIFE TO THE FRONT SEAT BETWEEN WHERE MY DAD & I SAT, SHE GRABBED DAD BUT HE WOULDN'T COME CAUSE OF MOM. TWO PEOPLE MOVED MY WIFE AFTER MY FATHER SHOVED HER OUT. I STARTED BACK TO THE VAN WHEN ANOTHER EXPLOSION ENGULFED MY FATHER. I DROPPED TO MY KNEES & TOLD A BYSTANDER I JUST KILLED MY MOTHER & FATHER. MY CHILDREN & FAMILY HIRED A BIG TIME LAWYER & IT WAS LOOKING GOOD UNTIL CHRYSLER FILED FOR BANKRUPTCY & CLEARED THEM FROM ALL LAWSUITS PRIOR TO THEIR BANKRUPTCY. MY LAWYER HAD TO WALK AWAY WITH A $30,000 LOSS, SHE WAS 44 & I WAS 48 YEARS OLD PRIME TIME OF OUR LIFE WE STILL BATTLE HEALTH ISSUES FROM THE BURNS & NEVER GOT A RED CENT FROM CHRYSLER.
NHTSA complaint #10694731 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Billings, MT
UNKNOWN OR OTHER
Twice over the winter my serpentine belt came off as I was driving through a puddle. Nothing deeper than a few inches. It also happened once last year.
NHTSA complaint #11581774 — an unverified report by a vehicle owner.
Albuquerque, NM
UNKNOWN OR OTHER
Belt under hood keeps falling off and or breaking car seizes up and locks up almost crashed a few times Also engine problems smokes a lot wipers don’t work windows won’t go down also transmission jerks when driving
NHTSA complaint #11522618 — an unverified report by a vehicle owner.
Albuquerque, NM
ENGINE
Belt under hood keeps falling off and or breaking car seizes up and locks up almost crashed a few times Also engine problems smokes a lot wipers don’t work windows won’t go down also transmission jerks when driving
NHTSA complaint #11522618 — an unverified report by a vehicle owner.
Albuquerque, NM
VISIBILITY/WIPER
Belt under hood keeps falling off and or breaking car seizes up and locks up almost crashed a few times Also engine problems smokes a lot wipers don’t work windows won’t go down also transmission jerks when driving
NHTSA complaint #11522618 — an unverified report by a vehicle owner.
at 65,000 milesColchester, CTCrash1 injured
SUSPENSION
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
NHTSA complaint #11377333 — an unverified report by a vehicle owner.
at 65,000 milesColchester, CTCrash1 injured
STRUCTURE:BODY
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
NHTSA complaint #11377333 — an unverified report by a vehicle owner.
Washington, DC
SEAT BELTS
THE CONSUMER STATED THIS IS THE 2ND TIME THE CHILD SEAT BELT BECAME JAMMED AND WAS NOT ABLE TO GET HIS NEPHEW OUT OF THE SEAT.
NHTSA complaint #11242550 — an unverified report by a vehicle owner.
Washington, DC
CHILD SEAT
THE CONSUMER STATED THIS IS THE 2ND TIME THE CHILD SEAT BELT BECAME JAMMED AND WAS NOT ABLE TO GET HIS NEPHEW OUT OF THE SEAT.
NHTSA complaint #11242550 — an unverified report by a vehicle owner.
at 115,000 milesHoquiam, WA
STEERING
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED FOR THE THIRD TIME. AFTER THE PREVIOUS FAILURES, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE SERPENTINE BELT SLIPPED OFF AND NEEDED TO BE REPLACED. AFTER THE RECENT FAILURE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #11154070 — an unverified report by a vehicle owner.
at 115,000 milesHoquiam, WA
ENGINE
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED FOR THE THIRD TIME. AFTER THE PREVIOUS FAILURES, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE SERPENTINE BELT SLIPPED OFF AND NEEDED TO BE REPLACED. AFTER THE RECENT FAILURE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #11154070 — an unverified report by a vehicle owner.
at 166,000 milesSacramento, CA
AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE AIR BAG WARNING INDICATOR FLASHED ON AND OFF INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
NHTSA complaint #11119258 — an unverified report by a vehicle owner.
Washington, DC
SEAT BELTS
2000 DODGE MINI VAN. CONSUMER WRITES IN REGARDS TO SEAT BELT MALFUNCTION. *SMD THE CONSUMER STATED THE SEAT BELT BECAME TOO TIGHT AROUND A CHILD PASSENGER. THE SEAT BELT HAD TO BE CUT ON 2 SEPARATE OCCASIONS.*JS THE CONSUMER STATED THE POWER CONTROL MODULE BOX MALFUNCTIONED. THE VEHICLE WOULD CUT OFF AND THE ENGINE WOULD REV UP TO 3,000 RPMS.
NHTSA complaint #10733131 — an unverified report by a vehicle owner.
at 11,444 milesNewrochelle, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (EASTCHESTER CHRYSLER, JEEP, DODGE, 4007 BOSTON ROAD, BRONX, NY) AND A REPAIR APPOINTMENT WAS SCHEDULED. AFTER TWO HOURS OF WAITING AT THE DEALER'S, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. ALSO, WHENEVER THE VEHICLE WAS STARTED, OIL FUMES WERE NOTICED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,444. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11004767 — an unverified report by a vehicle owner.
at 11,444 milesNewrochelle, NY
ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (EASTCHESTER CHRYSLER, JEEP, DODGE, 4007 BOSTON ROAD, BRONX, NY) AND A REPAIR APPOINTMENT WAS SCHEDULED. AFTER TWO HOURS OF WAITING AT THE DEALER'S, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. ALSO, WHENEVER THE VEHICLE WAS STARTED, OIL FUMES WERE NOTICED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,444. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11004767 — an unverified report by a vehicle owner.
at 140,000 milesKalamazoo, MI
SUSPENSION
STRUT TOWERS IN ENGINE COMPARTMENT RUSTED THROUGH ESPECIALLY ON THE RIGHT. I'VE BEEN TOLD BY A MECHANIC AND OTHERS THAT THE STRUT TOWER MAY FAIL COMPLETELY AND PUSH UP THROUGH THE HOOD, CAUSING ACCIDENT AND INJURY TO DRIVER (ME).
NHTSA complaint #10979965 — an unverified report by a vehicle owner.
at 296,000 milesMesa, AZCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE AIR BAGS AND THE HORN MALFUNCTIONED. THE CONTACT RECEIVED INJURIES TO THE LEFT SHOULDER, NECK, BACK, AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC FACILITY WITH PENDING DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 296,000.
NHTSA complaint #10969713 — an unverified report by a vehicle owner.
at 296,000 milesMesa, AZCrash1 injured
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE AIR BAGS AND THE HORN MALFUNCTIONED. THE CONTACT RECEIVED INJURIES TO THE LEFT SHOULDER, NECK, BACK, AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC FACILITY WITH PENDING DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 296,000.
NHTSA complaint #10969713 — an unverified report by a vehicle owner.
at 120,194 milesSpring, TX
AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN THE AIR BAG CLOCK SPRING RECALL, BUT NOT NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE NHTSA CAMPAIGN NUMBER FOR THE CLOCK SPRING RECALL WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 120,194.
NHTSA complaint #10915243 — an unverified report by a vehicle owner.
at 223,000 milesClarksdale, MS
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED AN ABNORMALLY STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06VE091000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 223,000.
NHTSA complaint #10865774 — an unverified report by a vehicle owner.
at 30,000 milesNEW Port Richey, FL
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSPARENCY OF THE FRONTAL HEADLIGHTS WAS FOGGING CAUSING IT TO BE VERY DIFFICULT TO VIEW THE ROAD AT NIGHT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 07/13/16*LJ UPDATED 07/25/16.
NHTSA complaint #10864592 — an unverified report by a vehicle owner.
SAN Jacinto, CA
ENGINE AND ENGINE COOLING
EVERY TIME THIS VEHICLE IS TO BE SERVED FOR SMOG CHECK RENEWAL, THE CHECK ENGINE LIGHT BECOMES AN ISSUE. FOR 2014 I SPENT MONEY IN REPAIRS DEALING WITH A NEW EGR VALVE. THE PROBLEM STOPPED AND PASSED SMOG CHECK. THIS YEAR 2016 I AM HAVING THE SAME PROBLEM. ALL AREAS OF SMOG HAVE PASSED IN THE SMOG TEST EXCEPT THAT RESULTS SHOW A "NOT READY " OBD II SYSTEM. DO THIS MEANS THAT EVERY YEAR THIS VAN IS DUE FOR SMOG CHECK I HAVE TO KEEP BUYING A NEW EGR VALVE OR SPEND MONEY IN THE EMISSION SYSTEM REPAIRS BECAUSE THE EMISSION SYSTEM IS FAULTY BY MAKING? AREAS SHOWING AS NOT READY ARE CATALYST, OXYGEN SENSOR, EGR AND OR VVTVSYSTEM. PLEASE ADVISE. MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10838160 — an unverified report by a vehicle owner.
at 100,000 milesSeneca, SC
AIR BAGS
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10806190 — an unverified report by a vehicle owner.
at 100,000 milesSeneca, SC
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10806190 — an unverified report by a vehicle owner.
at 100,000 milesSeneca, SC
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10806190 — an unverified report by a vehicle owner.
Washington, DC
SEAT BELTS
CPSC: 200 DODGE CARAVAN: CONSUMER STATES SEAT BELT IS JAMMED. *SS UPDATED 05/25/16*LJ; UPDATED 04/27/18*JB
NHTSA complaint #10807007 — an unverified report by a vehicle owner.