FaultScore

FaultScore report

1996 Dodge Caravan problems

Owners have filed 2,178 complaints about the 1996 Dodge Caravan with NHTSA between 1995 and 2023. The largest single group is the engine & cooling. Across this model's run it ranks 7 of 23 worst.

D

FaultScore 66/100

Higher is worse. Measured against the other years of the Dodge Caravan.

How this is worked out

The numbers

2,178

Complaints

74

Crashes reported

66

Fires reported

55

Injuries reported

1 complaint reports a death.

96,000 mi

Median mileage at failure

Half of reported failures happened before this

8%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 46 vs 50 Early failure 13 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Dodge Caravan. 50 means typical for this model; 100 means roughly double.
Severity — 46
9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 13
8% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1996 compares with every other Dodge Caravan

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1996 Dodge Caravan

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 261 12.0%

4 crashes, 24 fires · median 77,000 mi

Airbags 255 11.7%

28 crashes, 2 fires · median 102,103 mi

Fuel & Propulsion 245 11.2%

0 crashes, 16 fires · median 123,511 mi

Electrical System 234 10.7%

1 crashes, 18 fires · median 115,335 mi

8 crashes, 1 fires · median 85,312 mi

Brakes 192 8.8%

8 crashes, 3 fires · median 82,500 mi

Median failure at 80,000 miles

4 crashes, 0 fires · median 87,600 mi

Steering 72 3.3%

4 crashes, 2 fires · median 59,000 mi

Median failure at 13,000 miles

2 crashes, 0 fires · median 103,000 mi

Suspension 58 2.7%

Median failure at 103,000 miles

Lights 55 2.5%

Median failure at 90,000 miles

Child Seats 47 2.2%
Seat Belts 45 2.1%

4 crashes, 0 fires

1 crashes, 0 fires · median 83,000 mi

Median failure at 66,000 miles

Tires 26 1.2%

1 crashes, 0 fires · median 99,000 mi

Seats 24 1.1%

9 crashes, 0 fires · median 63,500 mi

Wheels 2 0.1%

Median failure at 106,562 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 138 19.7%
Horn 111 15.9%
Tank Assembly 99 14.2%
Gasoline 88 12.6%
Windshield Wiper/Washer 76 10.9%
Engine 63 9.0%
Antilock/Traction Control/Electronic Limited Slip 63 9.0%
Latch 61 8.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 0.6%
10,000 – 24,999 miles 10 6.3%
25,000 – 49,999 miles 7 4.4%
50,000 – 74,999 miles 24 15.2%
75,000 – 99,999 miles 45 28.5%
100,000 – 149,999 miles 58 36.7%
150,000+ miles 13 8.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 1995 peak 122 Jan 2023

NHTSA investigations into the 1996 Dodge Caravan

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

DP96014 Opened 14 Nov 1996 Still open AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

DEFECTIVE AIR BAG CRASH SENSOR

CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED THE AGENCY TO CONDUCT AN INVESTIGATION TO DETERMINE WHETHER THE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS FOR THE 1991-92 CHEVROLET CORSICA/BERETTA, 1990-92 FORD TAURUS, AND 1994-96 CHRYSLER MINIVANS ARE DEFECTIVE.CFAS ALLEGE THAT INFORMATION ON LOW SPEED CRASHES HERE OCCUPANTS HAVE SUFFERED FATAL INJURIES SUGGESTS [THAT THE ABOVE VEHICL...

EA01007 Opened 21 Feb 2001 Closed 22 Nov 2002 ELECTRICAL SYSTEM

AIR BAG CLOCKSPRING

PE00032 Opened 8 Aug 2000 Closed 21 Feb 2001 AIR BAGS

AIR BAG CLOCKSPRING

RQ00008 Opened 9 Mar 2000 Closed 18 Mar 2002 VEHICLE SPEED CONTROL:LINKAGES

DC MINIVAN FUEL INJECTOR RAIL LEAK

EA99013 Opened 11 Jun 1999 Closed 10 Aug 2001 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

POST COLLISION FUEL SYSTEM

PE99010 Opened 3 Feb 1999 Closed 11 Jun 1999 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

POST-COLLISION FUEL SYSTEM INTEGRITY

EA97002 Opened 31 Jan 1997 Closed 10 Feb 1998 VEHICLE SPEED CONTROL:LINKAGES

FUEL TANK LEAKS

THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS AREA WILL BE REFERRED TO AS THE PUMP/TANK INTERFACE.THESE ALLEGATIONS WERE FIRST RECEIVED BY ODI ON AUGUST 2, 1996 WHILE INVESTIGATING ALLEGATIONS OF CHRYSLER MINIVAN THROTTLE SHAFT HAND-UP, AND UNCONTROLLED ENGINE SPEED, IN PE96-036.WHILE DISCUSSING THAT ISSUE WITH A FLEET, IT WAS ALLEGED THAT AT LE...

EA97003 Opened 31 Jan 1997 Closed 19 Aug 1998 CHILD SEAT

INTEGRATED CHILD SEAT BELT LOCKUP

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

Recalls on the 1996 Dodge Caravan

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

10E034000

EQUIPMENT

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.

Risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

09E025000

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

06E022000

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

06E023000

EXTERIOR LIGHTING:HEADLIGHTS

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

03E053000

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

Risk: A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

03E045000

EQUIPMENT

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.

Risk: IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

02V293000

AIR BAGS:FRONTAL

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2002201 240,667 units in Canada

Airbag

On certain vehicles, the clockspring assembly may have been backwound during the vehicle assembly process. This could illuminate the air bag warning lamp and may eventually result in a driver's air bag open circuit. Correction: Dealers will replace the clockspring assembly on vehicles with less then 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.

Recall 2000215 183,085 units in Canada

Fuel System

On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.

Recall 1999199 95,918 units in Canada

Electrical

On certain vehicles, the Solid State Radiator Fan Relay (SSR) may fail to operate due to electrical and.or thermal over-stress, allowing the vehicle to overheat. Correction: The solid state radiator fan relay will be replaced with a more robust version.

Recall 1999154 95,945 units in Canada

Fuel System

On certain vehicles, fuel may leak from the tank at the interface of the fuel pump module attachment due to a combination of process and assembly variations. Fuel leakage could potentially cause a vehicle fire. Correction: The fuel pump module attaching nut will be replaced with a nut that includes tighter design tolerances. The sealing o-ring will also be replaced.

Recall 1998168 15,777 units in Canada

Seats And Restraints

NOTE: VEHICLES EQUIPPED WITH AN INTEGRATED CHILD SEAT. THE INTEGRATED CHILD SEAT SAFETY BELT LATCH MECHANISM MAY BECOME CONTAMINATED CAUSING THE SEAT BELT RELEASE MECHANISM TO STICK AND PREVENT THE RETRACTOR FROM RELEASING. THIS MAY RESULT IN DIFFICULTY REMOVING A CHILD FROM THE RESTRAINT. CORRECTION: CHILD SEAT LATCH PLATE MECHANISM WILL BE INSPECTED AND CLEANED. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR. NEW INSTRUCTION LABEL AND OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED FOR THE OPERATOR.

Recall 1998080 1,900 units in Canada

Structure

NOTE: RUNNING BOARD KITS SOLD IN THE 1996 CALENDAR YEAR AND USED ON 1996-97 CHRYSLER BUILT MINIVANS. A TIRE JACK TOP-ADAPTER, USED IN THE KITS TO PREVENT JACK AND RUNNING BOARD INTERFERENCE, MAY CREATE AN UNSTABLE VEHICLE CONDITION WHEN USED WITH THE JACK TO RAISE THE VEHICLE. THIS SITUATION MAY ALLOW THE VEHICLE TO FALL OFF THE JACK. CORRECTION: ADAPTER WILL BE REMOVED FROM THE JACK PACKAGE AND FOUR PERMANENT JACK LOCATOR EXTENSION PADS WILL BE INSTALLED ON THE VEHICLE.

Recall 1996116 36 units in Canada

Seats And Restraints

THE BOLTS WHICH SECURE THE CHILD SEAT TO THE SEAT FRAME MAY BREAK. THIS COULD RESULT IN INJURY TO THE OCCUPANT IN THE EVENT OF A COLLISION. CORRECTION: SEAT BOLTS WILL BE INSPECTED AND REPLACED AS REQUIRED.

Recall 1996009 5,733 units in Canada

Engine

AN ENGINE CYLINDER HEAD OIL GALLEY PLUG MAY NOT BE ADEQUATELY RETAINED. INADEQUATE RETENTION OF THE PLUG MAY RESULT IN OIL LEAKAGE WHICH COULD POTENTIALLY CAUSE A FIRE IN THE ENGINE COMPARTMENT. CORRECTION: AN EXPANSION PLUG AND RETAINING BRACKET WILL BE INSTALLED OVER THE SUSPECT CYLINDER HEAD OIL GALLEY PLUG.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Springfield, OR Crash 4 injured

VEHICLE SPEED CONTROL

WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.

NHTSA complaint #10724131 — an unverified report by a vehicle owner.

Springfield, OR Crash 4 injured

STRUCTURE:BODY

WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.

NHTSA complaint #10724131 — an unverified report by a vehicle owner.

Springfield, OR Crash 4 injured

SERVICE BRAKES

WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.

NHTSA complaint #10724131 — an unverified report by a vehicle owner.

at 156,398 miles Manchester, NH Fire

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL* THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT WAS DRIVING 30 MPH WHEN HE WAS ADVISED BY ANOTHER MOTORIST THAT FUEL WAS LEAKING FROM THE TOP OF THE FUEL TANK. THE CONTACT HAD JUST REFUELED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS ADVISED TO REPLACE THE CATALYTIC CONVERTER. THE MECHANIC ALSO STATED THAT THERE WAS EVIDENCE OF A SMALL FIRE FROM THE FUEL TANK. THE MECHANIC REFERRED THE CONTACT TO THE DEALER TO INQUIRE ABOUT A POTENTIAL RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 99V216000, FUEL SYSTEM, GASOLINE: DELIVERY FUEL PUMP). THE DEALER ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL BUT THE DEALER REFUSED REPAIRS BECAUSE OF THE DAMAGES FROM THE SMALL FIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,398 AND THE CURRENT MILEAGE WAS 156,432.

NHTSA complaint #10356097 — an unverified report by a vehicle owner.

at 192,400 miles Lake Cormorant, MS Fire

ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT ATTEMPTED TO DRIVE HER VEHICLE AND NOTICED THAT THERE WAS A FIRE NEAR THE HEADLIGHT SWITCH. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THERE WERE NO INJURIES AND THE FIRE DEPARTMENT WAS NOT CALLED. THE VEHICLE WAS ABLE TO BE DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE HAS NOT BEEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 192,400.

NHTSA complaint #10241026 — an unverified report by a vehicle owner.

at 50,000 miles Harshaw, WI 10 injured

SUSPENSION:FRONT:MACPHERSON STRUT

FRONT STRUT MOUNTS ON EVERY 96 THRU 00 CARAVAN, VOYAGER, CHRYSLER MINIVANS THAT I'VE LOOKED AT,HAVE SERIOUS RUST PROBLEMS, ESPECIALLY THE LEFT SIDE, RESULTING IN THE STRUT ITSELF BREAKING THROUGH AND HITTING THE BOTTOM OF THE HOOD, AND RESULTING OF LOSS OF CONTROL OF THE VEHICLE WHEN THIS HAPPENS. THE REPAIR COST TO HAVE THIS REPAIRED IS VERY COSTLY,$300-1000 TO MAKE THE VEHICLE SAFE TO DRIVE. I WOULD LIKE TO SEE THE NHTSA LOOK INTO THIS PROBLEM ON ALL 96 THRU 00 MINI-VANS BEFORE SOMEBODY HAS A FAILURE WHILE DRIVING WITH THEIR FAMILY, AND HAVE A FATAL ACCIDENT. PLEASE CURE THIS PROBLEM BEFORE AND NOT AFTER PEOPLE ARE KILLED DUE TO THIS STRUCTURAL FRONT STRUT TOWER FAILURE.

NHTSA complaint #10200639 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 130,000 miles Joplin, MO

FUEL SYSTEM, GASOLINE

The contact owns a 1996 Dodge Caravan. The contact stated while driving at an undisclosed speed, there was a strong gasoline odor inside the vehicle. The contact stated that after parking the vehicle, he opened the hood and noticed a fuel leak on top of the engine. No warning lights were illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

NHTSA complaint #11499901 — an unverified report by a vehicle owner.

Springfield, OR Crash 4 injured

VEHICLE SPEED CONTROL

WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.

NHTSA complaint #10724131 — an unverified report by a vehicle owner.

Springfield, OR Crash 4 injured

STRUCTURE:BODY

WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.

NHTSA complaint #10724131 — an unverified report by a vehicle owner.

Springfield, OR Crash 4 injured

SERVICE BRAKES

WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.

NHTSA complaint #10724131 — an unverified report by a vehicle owner.

Cape Carteret, NC

ELECTRICAL SYSTEM:HORN

TL* THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE HORN FAILED TO FUNCTION. IN ADDITION, THE ODOMETER DISPLAYED AN INCORRECT READING AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V293000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10715313 — an unverified report by a vehicle owner.

Cape Carteret, NC

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE HORN FAILED TO FUNCTION. IN ADDITION, THE ODOMETER DISPLAYED AN INCORRECT READING AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V293000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10715313 — an unverified report by a vehicle owner.

Birmingam, AL

AIR BAGS

I PURCHASE THIS VEHICLE FROM OWNER IN DEC. 2013 AND START HAVING PROBLEM THE OWNER I PURCHASE IT FROM PURCHASE IT FROM A BANK BACK IN 2006. THEY DID KNOW ABOUT AN RECALL OR ETC. ABOUT THIS VEHCLE. THE ELECTRIC HAS PROBLEM AND AIRBAGS, THE FUEL TANK IS LEAKING AND FUEL INJECTION AND ETC,. WHERE CAN I CAN GET HELP FOR THESE PROBLEMS.ETC.,.

NHTSA complaint #10562062 — an unverified report by a vehicle owner.

Birmingam, AL

FUEL SYSTEM, GASOLINE

I PURCHASE THIS VEHICLE FROM OWNER IN DEC. 2013 AND START HAVING PROBLEM THE OWNER I PURCHASE IT FROM PURCHASE IT FROM A BANK BACK IN 2006. THEY DID KNOW ABOUT AN RECALL OR ETC. ABOUT THIS VEHCLE. THE ELECTRIC HAS PROBLEM AND AIRBAGS, THE FUEL TANK IS LEAKING AND FUEL INJECTION AND ETC,. WHERE CAN I CAN GET HELP FOR THESE PROBLEMS.ETC.,.

NHTSA complaint #10562062 — an unverified report by a vehicle owner.

Birmingam, AL

ELECTRICAL SYSTEM

I PURCHASE THIS VEHICLE FROM OWNER IN DEC. 2013 AND START HAVING PROBLEM THE OWNER I PURCHASE IT FROM PURCHASE IT FROM A BANK BACK IN 2006. THEY DID KNOW ABOUT AN RECALL OR ETC. ABOUT THIS VEHCLE. THE ELECTRIC HAS PROBLEM AND AIRBAGS, THE FUEL TANK IS LEAKING AND FUEL INJECTION AND ETC,. WHERE CAN I CAN GET HELP FOR THESE PROBLEMS.ETC.,.

NHTSA complaint #10562062 — an unverified report by a vehicle owner.

at 72,000 miles Mason, OH

STEERING

THIS VEHICLE HAS A CHRONIC DESIGN PROBLEM WITH THROWING ITS SERPENTINE BELT WHENEVER THE TENSION PULLEY GETS WET. SOON AS THE BELT IS THROWN THERE IS NO POWER STEERING, AND IT STEERS 10 TIMES WORSE THAN A MACK TRUCK. THE LACK OF STEERING IS A DEFINITE SAFETY HAZARD TO EVERY OTHER VEHICLE ON THE ROAD. AS IT HAPPENS SUDDENLY BY DRIVING THROUGH A WATER PUDDLE, ETC. THERE IS VIRTUALLY NO TIME TO REACT. IN ADDITION TO LACK OF STEERING THERE IS NO ALTERNATOR OUTPUT, RESULTING IN RAPID BATTERY DRAIN. ALSO THERE IS NO COOLANT SYSTEM FAN RESULTING IN RAPID ENGINE OVERHEATING. THIS DESIGN FAULT HAS BEEN KNOWN FOR WELL OVER A DECADE, NO MAKE THAT 2 DECADES, BUT CHRYSLER HAS NEVER ACKNOWLEDGED A PROBLEM. THE PROBLEM DATES BACK TO ALL CHRYSLER MINI-VAN DESIGNS FROM THE EARLY 1990S TO AT LEAST 2000. IF THE LACK OF STEERING IS NOT A SAFETY RELATED DEFECT I DON'T KNOW WHAT IS. WE HAVE A USED WHEELCHAIR CONVERSION CARAVAN VAN TO TRANSPORT MY WIFE. THIS LATEST INCIDENT WAS THE PAST SATURDAY NIGHT AS WE LEFT A RESTAURANT TO RETURN HOME. IT HAD BEEN RAINING PROFUSELY AND SUDDENLY I HAD NO STEERING. I KNEW IMMEDIATELY WHAT THE PROBLEM WAS SINCE THIS IS THE 3RD OCCURRENCE IN THE PAST 6 MONTHS. DO YOU EXPECT YOUR VEHICLE TO BECOME INOPERABLE JUST BECAUSE YOU DRIVE IN THE RAIN? WHY HAS NOT CHRYSLER BEEN MADE TO ACKNOWLEDGE THIS PROBLEM AND ISSUE A REPAIR RECALL? I DON'T CARE IF THE VAN IS OVER A DECADE OLD. THIS DEFECT IS ONE WHICH ENDANGERS EVERYONE ELSE ON THE ROAD AND WHICH CHRYSLER SHOULD HAVE BEEN REQUIRED TO ADDRESS WELL OVER A DECADE AGO.

NHTSA complaint #10522678 — an unverified report by a vehicle owner.

at 72,000 miles Mason, OH

ELECTRICAL SYSTEM

THIS VEHICLE HAS A CHRONIC DESIGN PROBLEM WITH THROWING ITS SERPENTINE BELT WHENEVER THE TENSION PULLEY GETS WET. SOON AS THE BELT IS THROWN THERE IS NO POWER STEERING, AND IT STEERS 10 TIMES WORSE THAN A MACK TRUCK. THE LACK OF STEERING IS A DEFINITE SAFETY HAZARD TO EVERY OTHER VEHICLE ON THE ROAD. AS IT HAPPENS SUDDENLY BY DRIVING THROUGH A WATER PUDDLE, ETC. THERE IS VIRTUALLY NO TIME TO REACT. IN ADDITION TO LACK OF STEERING THERE IS NO ALTERNATOR OUTPUT, RESULTING IN RAPID BATTERY DRAIN. ALSO THERE IS NO COOLANT SYSTEM FAN RESULTING IN RAPID ENGINE OVERHEATING. THIS DESIGN FAULT HAS BEEN KNOWN FOR WELL OVER A DECADE, NO MAKE THAT 2 DECADES, BUT CHRYSLER HAS NEVER ACKNOWLEDGED A PROBLEM. THE PROBLEM DATES BACK TO ALL CHRYSLER MINI-VAN DESIGNS FROM THE EARLY 1990S TO AT LEAST 2000. IF THE LACK OF STEERING IS NOT A SAFETY RELATED DEFECT I DON'T KNOW WHAT IS. WE HAVE A USED WHEELCHAIR CONVERSION CARAVAN VAN TO TRANSPORT MY WIFE. THIS LATEST INCIDENT WAS THE PAST SATURDAY NIGHT AS WE LEFT A RESTAURANT TO RETURN HOME. IT HAD BEEN RAINING PROFUSELY AND SUDDENLY I HAD NO STEERING. I KNEW IMMEDIATELY WHAT THE PROBLEM WAS SINCE THIS IS THE 3RD OCCURRENCE IN THE PAST 6 MONTHS. DO YOU EXPECT YOUR VEHICLE TO BECOME INOPERABLE JUST BECAUSE YOU DRIVE IN THE RAIN? WHY HAS NOT CHRYSLER BEEN MADE TO ACKNOWLEDGE THIS PROBLEM AND ISSUE A REPAIR RECALL? I DON'T CARE IF THE VAN IS OVER A DECADE OLD. THIS DEFECT IS ONE WHICH ENDANGERS EVERYONE ELSE ON THE ROAD AND WHICH CHRYSLER SHOULD HAVE BEEN REQUIRED TO ADDRESS WELL OVER A DECADE AGO.

NHTSA complaint #10522678 — an unverified report by a vehicle owner.

at 72,000 miles Mason, OH

ENGINE

THIS VEHICLE HAS A CHRONIC DESIGN PROBLEM WITH THROWING ITS SERPENTINE BELT WHENEVER THE TENSION PULLEY GETS WET. SOON AS THE BELT IS THROWN THERE IS NO POWER STEERING, AND IT STEERS 10 TIMES WORSE THAN A MACK TRUCK. THE LACK OF STEERING IS A DEFINITE SAFETY HAZARD TO EVERY OTHER VEHICLE ON THE ROAD. AS IT HAPPENS SUDDENLY BY DRIVING THROUGH A WATER PUDDLE, ETC. THERE IS VIRTUALLY NO TIME TO REACT. IN ADDITION TO LACK OF STEERING THERE IS NO ALTERNATOR OUTPUT, RESULTING IN RAPID BATTERY DRAIN. ALSO THERE IS NO COOLANT SYSTEM FAN RESULTING IN RAPID ENGINE OVERHEATING. THIS DESIGN FAULT HAS BEEN KNOWN FOR WELL OVER A DECADE, NO MAKE THAT 2 DECADES, BUT CHRYSLER HAS NEVER ACKNOWLEDGED A PROBLEM. THE PROBLEM DATES BACK TO ALL CHRYSLER MINI-VAN DESIGNS FROM THE EARLY 1990S TO AT LEAST 2000. IF THE LACK OF STEERING IS NOT A SAFETY RELATED DEFECT I DON'T KNOW WHAT IS. WE HAVE A USED WHEELCHAIR CONVERSION CARAVAN VAN TO TRANSPORT MY WIFE. THIS LATEST INCIDENT WAS THE PAST SATURDAY NIGHT AS WE LEFT A RESTAURANT TO RETURN HOME. IT HAD BEEN RAINING PROFUSELY AND SUDDENLY I HAD NO STEERING. I KNEW IMMEDIATELY WHAT THE PROBLEM WAS SINCE THIS IS THE 3RD OCCURRENCE IN THE PAST 6 MONTHS. DO YOU EXPECT YOUR VEHICLE TO BECOME INOPERABLE JUST BECAUSE YOU DRIVE IN THE RAIN? WHY HAS NOT CHRYSLER BEEN MADE TO ACKNOWLEDGE THIS PROBLEM AND ISSUE A REPAIR RECALL? I DON'T CARE IF THE VAN IS OVER A DECADE OLD. THIS DEFECT IS ONE WHICH ENDANGERS EVERYONE ELSE ON THE ROAD AND WHICH CHRYSLER SHOULD HAVE BEEN REQUIRED TO ADDRESS WELL OVER A DECADE AGO.

NHTSA complaint #10522678 — an unverified report by a vehicle owner.

MN, MN

SUSPENSION:FRONT

STRUT TOWER CORROSION 10090457 RIGHT / LEFT STRUT TOWER RUSTED OUT ON 96 DODGE CARAVAN. TOOK VAN INTO REPAIR SHOP TO FIND OUT STEERING ISSUE THEY FOUND A COMPLETELY RUSTED OUT STRUT HOUSING SAID ITS A KNOWN ISSUE WITH VEHICLE AND SAFETY BULLETIN WAS ISSUED SINCE ITS A KNOWN PROBLEM. SUSPENSION/BODY - STRUT TOWER CORROSION NUMBER: 23-044-02 GROUP: BODY DATE: OCT. 14, 2002 SUBJECT: NS STRUT TOWER CORROSION .

NHTSA complaint #10410393 — an unverified report by a vehicle owner.

at 141,775 miles Brooklyn, NY

ELECTRICAL SYSTEM

CAR STOP HAVING ELECTRICAL OUTPUT.

NHTSA complaint #10401400 — an unverified report by a vehicle owner.

at 151,000 miles Benton Harbor, MI

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FUEL WAS LEAKING FROM HIS TANK IN LARGE AMOUNTS. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE TANK AND THE FUEL PUMP. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE RECALL WAS EXPIRED AND COULD NOT ASSIST HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. UPDATED 03/24/11*LJ UPDATED 05/02/11

NHTSA complaint #10383216 — an unverified report by a vehicle owner.

at 151,000 miles Benton Harbor, MI

FUEL SYSTEM, GASOLINE

TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FUEL WAS LEAKING FROM HIS TANK IN LARGE AMOUNTS. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE TANK AND THE FUEL PUMP. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE RECALL WAS EXPIRED AND COULD NOT ASSIST HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. UPDATED 03/24/11*LJ UPDATED 05/02/11

NHTSA complaint #10383216 — an unverified report by a vehicle owner.

at 156,398 miles Manchester, NH Fire

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL* THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT WAS DRIVING 30 MPH WHEN HE WAS ADVISED BY ANOTHER MOTORIST THAT FUEL WAS LEAKING FROM THE TOP OF THE FUEL TANK. THE CONTACT HAD JUST REFUELED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS ADVISED TO REPLACE THE CATALYTIC CONVERTER. THE MECHANIC ALSO STATED THAT THERE WAS EVIDENCE OF A SMALL FIRE FROM THE FUEL TANK. THE MECHANIC REFERRED THE CONTACT TO THE DEALER TO INQUIRE ABOUT A POTENTIAL RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 99V216000, FUEL SYSTEM, GASOLINE: DELIVERY FUEL PUMP). THE DEALER ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL BUT THE DEALER REFUSED REPAIRS BECAUSE OF THE DAMAGES FROM THE SMALL FIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,398 AND THE CURRENT MILEAGE WAS 156,432.

NHTSA complaint #10356097 — an unverified report by a vehicle owner.

at 46,000 miles Media, PA

STEERING

1996 DODGE CARAVAN - RIDICULOUS....ALMOST EVERY PUDDLE MAKES BELT SLIP OFF AND POWER STEERING BECOMES DANGEROUS. THIS IS THE 14TH TIME SINCE I HAVE OWNED THE CAR. SHOULD HAVE A RECALL ON ALL OF THESE VANS OR A REIMBURSEMENT PLAN FOR THIS OR BETTER YET.... A FREE FINAL FIX!!!!!!

NHTSA complaint #10319470 — an unverified report by a vehicle owner.

Frederick, MD

SERVICE BRAKES, HYDRAULIC

I HAVE A 1996 DODGE CARAVAN. THE BRAKE PADS AND ROTORS WERE REPLACED IN JUNE OF 2009. BENDIX BRAKE PADS AND BENDIX ROTORS WERE USED. ON DECEMBER 15, 2009, BOTH BRAKE ROTORS FAILED CAUSING A TOTAL LOSS OF BRAKING. WHILE SLOWING DOWN A LOUD BANG CAME FROM THE FRONT OF THE VAN. THE BRAKES DID NOT FEEL RIGHT AT THIS POINT. WHILE LOOKING FOR A SAFE PLACE TO PULL OVER AND STOP, ANOTHER LOUD BANG WAS HEARD. AT THAT POINT THE VAN HAD NO BRAKES. THE VAN WAS STOPPED USING THE PARKING BRAKE. UPON INVESTIGATION IT WAS FOUND THAT BOTH FRONT BRAKE ROTORS HAD FAILED. THE MIDDLE HUB SECTION OF THE ROTOR HAD SEPARATED FROM THE ROTOR. THE FAILURE WAS THE SAME IN BOTH ROTORS. NO OTHER DAMAGE WAS PRESENT ON THE VAN. BOTH FRONT ROTORS WERE REPLACE ON THE VAN TO CORRECT THE PROBLEM. I STILL HAVE THE OLD ROTORS.

NHTSA complaint #10296627 — an unverified report by a vehicle owner.

Frederick, MD

EQUIPMENT

I HAVE A 1996 DODGE CARAVAN. THE BRAKE PADS AND ROTORS WERE REPLACED IN JUNE OF 2009. BENDIX BRAKE PADS AND BENDIX ROTORS WERE USED. ON DECEMBER 15, 2009, BOTH BRAKE ROTORS FAILED CAUSING A TOTAL LOSS OF BRAKING. WHILE SLOWING DOWN A LOUD BANG CAME FROM THE FRONT OF THE VAN. THE BRAKES DID NOT FEEL RIGHT AT THIS POINT. WHILE LOOKING FOR A SAFE PLACE TO PULL OVER AND STOP, ANOTHER LOUD BANG WAS HEARD. AT THAT POINT THE VAN HAD NO BRAKES. THE VAN WAS STOPPED USING THE PARKING BRAKE. UPON INVESTIGATION IT WAS FOUND THAT BOTH FRONT BRAKE ROTORS HAD FAILED. THE MIDDLE HUB SECTION OF THE ROTOR HAD SEPARATED FROM THE ROTOR. THE FAILURE WAS THE SAME IN BOTH ROTORS. NO OTHER DAMAGE WAS PRESENT ON THE VAN. BOTH FRONT ROTORS WERE REPLACE ON THE VAN TO CORRECT THE PROBLEM. I STILL HAVE THE OLD ROTORS.

NHTSA complaint #10296627 — an unverified report by a vehicle owner.

at 18,000 miles Waukee, IA

VEHICLE SPEED CONTROL

BCM-1, (WARRANTY) LOSS OF DASH FUNCTIONS 1996: BCM-2 ESTIMATE $1200 REPLACED CHRYSLER P/N P4686727 LOST 95,000 MILE ODOMETER FOR A WORKING BCM FROM JUNKYARD (2001), BCM-3, LOST FUEL GAUGE AND SPEEDOMETER BCM FROM JUNKYARD FIXED P/N P46867(2006) BAD WINDSHIELD REPLACEMENT LEAKS WATER INTO CABIN, BCM-3, FAILED AGAIN CURRENTLY NO WIPERS, NOT ABLE TO FIND A 1996/1997 BCM ONLY 1998 PLYMOUTH VOYAGER BCM P/N P04801062AE. WILL TRY TO VALIDATE COMPATIBILITY TONIGHT. ADEL CHRYSLER ESTIMATE $1,400 PLUS LABOR. ALREADY GAVE THEM $742 FOR TUNE UP AND TROUBLE SHOOTING WHAT THEY SAID WAS A BAD MULTI-SWITCH ($110) DID NOT FIX AND NO DISCOUNT FOR NOT KNOWING HOW TO DIAGNOSE A PROBLEM PROPERLY. THEIR NUMBER IS 515-993-4587 CORY (KARL IS THE SERVICE MANAGER-OWNER'S SON).

NHTSA complaint #10265009 — an unverified report by a vehicle owner.

at 18,000 miles Waukee, IA

ELECTRICAL SYSTEM

BCM-1, (WARRANTY) LOSS OF DASH FUNCTIONS 1996: BCM-2 ESTIMATE $1200 REPLACED CHRYSLER P/N P4686727 LOST 95,000 MILE ODOMETER FOR A WORKING BCM FROM JUNKYARD (2001), BCM-3, LOST FUEL GAUGE AND SPEEDOMETER BCM FROM JUNKYARD FIXED P/N P46867(2006) BAD WINDSHIELD REPLACEMENT LEAKS WATER INTO CABIN, BCM-3, FAILED AGAIN CURRENTLY NO WIPERS, NOT ABLE TO FIND A 1996/1997 BCM ONLY 1998 PLYMOUTH VOYAGER BCM P/N P04801062AE. WILL TRY TO VALIDATE COMPATIBILITY TONIGHT. ADEL CHRYSLER ESTIMATE $1,400 PLUS LABOR. ALREADY GAVE THEM $742 FOR TUNE UP AND TROUBLE SHOOTING WHAT THEY SAID WAS A BAD MULTI-SWITCH ($110) DID NOT FIX AND NO DISCOUNT FOR NOT KNOWING HOW TO DIAGNOSE A PROBLEM PROPERLY. THEIR NUMBER IS 515-993-4587 CORY (KARL IS THE SERVICE MANAGER-OWNER'S SON).

NHTSA complaint #10265009 — an unverified report by a vehicle owner.

at 18,000 miles Waukee, IA

EQUIPMENT

BCM-1, (WARRANTY) LOSS OF DASH FUNCTIONS 1996: BCM-2 ESTIMATE $1200 REPLACED CHRYSLER P/N P4686727 LOST 95,000 MILE ODOMETER FOR A WORKING BCM FROM JUNKYARD (2001), BCM-3, LOST FUEL GAUGE AND SPEEDOMETER BCM FROM JUNKYARD FIXED P/N P46867(2006) BAD WINDSHIELD REPLACEMENT LEAKS WATER INTO CABIN, BCM-3, FAILED AGAIN CURRENTLY NO WIPERS, NOT ABLE TO FIND A 1996/1997 BCM ONLY 1998 PLYMOUTH VOYAGER BCM P/N P04801062AE. WILL TRY TO VALIDATE COMPATIBILITY TONIGHT. ADEL CHRYSLER ESTIMATE $1,400 PLUS LABOR. ALREADY GAVE THEM $742 FOR TUNE UP AND TROUBLE SHOOTING WHAT THEY SAID WAS A BAD MULTI-SWITCH ($110) DID NOT FIX AND NO DISCOUNT FOR NOT KNOWING HOW TO DIAGNOSE A PROBLEM PROPERLY. THEIR NUMBER IS 515-993-4587 CORY (KARL IS THE SERVICE MANAGER-OWNER'S SON).

NHTSA complaint #10265009 — an unverified report by a vehicle owner.

at 18,000 miles Waukee, IA

VISIBILITY:REAR WINDOW WIPER/WASHER

BCM-1, (WARRANTY) LOSS OF DASH FUNCTIONS 1996: BCM-2 ESTIMATE $1200 REPLACED CHRYSLER P/N P4686727 LOST 95,000 MILE ODOMETER FOR A WORKING BCM FROM JUNKYARD (2001), BCM-3, LOST FUEL GAUGE AND SPEEDOMETER BCM FROM JUNKYARD FIXED P/N P46867(2006) BAD WINDSHIELD REPLACEMENT LEAKS WATER INTO CABIN, BCM-3, FAILED AGAIN CURRENTLY NO WIPERS, NOT ABLE TO FIND A 1996/1997 BCM ONLY 1998 PLYMOUTH VOYAGER BCM P/N P04801062AE. WILL TRY TO VALIDATE COMPATIBILITY TONIGHT. ADEL CHRYSLER ESTIMATE $1,400 PLUS LABOR. ALREADY GAVE THEM $742 FOR TUNE UP AND TROUBLE SHOOTING WHAT THEY SAID WAS A BAD MULTI-SWITCH ($110) DID NOT FIX AND NO DISCOUNT FOR NOT KNOWING HOW TO DIAGNOSE A PROBLEM PROPERLY. THEIR NUMBER IS 515-993-4587 CORY (KARL IS THE SERVICE MANAGER-OWNER'S SON).

NHTSA complaint #10265009 — an unverified report by a vehicle owner.

at 150,000 miles Bothell, WA

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. THE VEHICLE WAS REPAIRED ACCORDING TO A RECALL, BUT THE FAILURE HAS RESURFACED. FUEL IS LEAKING FROM THE FUEL RAIL INTO THE ENGINE COMPARTMENT, WHICH IS A FIRE HAZARD. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. NHTSA CAMPAIGN ID NUMBER 00V268000 THE FAILURE MILEAGE WAS 150,000. UPDATED 03/23/09. *LJ THE CONSUMER STATED THE DEALER FIXED THE RECALL FOR RECALL. UPDATED 03/23/09.

NHTSA complaint #10257178 — an unverified report by a vehicle owner.