405 of the 14,200 complaints filed about the Dodge Caravan are about the suspension — 3% of everything owners reported. The worst model year for it is 1996.
405
Complaints
3%
Share of all complaints
8
Crashes
2
Fires
SUSPENSION
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
NHTSA complaint #11377333 — an unverified report by a vehicle owner.
SUSPENSION
I WAS DRIVING AND HIT A POT HOLE AND THE REAR AXLE BROKE CAUSE BY CHEAP DESIGN REAR AXLE SUPPORT. AFTER CHECKING OUT YOU TUBE IT IS E COMMON PROBLEM WITH DODGE AND CHRYSLER VANS. IF THIS HAPPENED ON THE HIGHWAY ONE CAN END UP UNDER A 18 WHEELER.
NHTSA complaint #11308740 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:STABILIZER BAR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE VEHICLE WAS AT CHAMPION CHRYSLER JEEP DODGE RAM (6525 W SAGINAW HWY, LANSING, MI 48917, (517) 225-6658) FOR A POWER STEERING FAILURE, THE TECHNICIAN NOTICED THAT THE STABILIZER BAR WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11243678 — an unverified report by a vehicle owner.
SUSPENSION
THE 2008 DODGE GRAND CARAVAN IS A LAWSUIT WAITING TO HAPPEN IT SOMES WITH TOO MANY PROBLEMS THAT I BELIEVE THE CREATORS IF THIS VEHICLE KNEW ABOUT BUT PUT OUT FOR PRODUCTION ANY HOW FOR THE LOVE OF MONEY. TOO MANY LIVES ARE PUT AT RISK. IM REQUESTING A BRAND NEW CAR MY VHEICLE HAS ELECTRICAL ISSUES THAT SHOULD NOT BE COMMON, IGNITION ISSUES TURN THE KEY, CAR STALLING, SLIDING DOOR ISSUES YOU WOULD THINK A GHOST IS TOILING WITH YOU ITS TERRIBLE, I DEMAND SOME HELP MY CAR WONT START DUE TO ELECTRICAL CONCERNS THAT I DIDNT CAUSE I TOOK GOOD CARE OF MY VEHICLE BUT YET IT STILL FAILS. THIS CAR STALLED AND STOPPED ON THE HIGHWAY, WOULDNT START ON CERTAIN OCCASIONS ITS SCARY
NHTSA complaint #11230436 — an unverified report by a vehicle owner.
SUSPENSION
I BOUGHT A 2007 DODGE CARAVAN, THE DRIVERS SIDE WINDOW SWITCH SEEMS TO BE BURNING OUT NOT ALLOWING ME TO ROLL THE WINDOW DOWN ON THE ELECTRIC SWITCH AND WHEN IT DOES, HAS A HARD TIME TRYING TO GO BACK UP. THEN MY DRIVERS SIDE PASSENGER VAN DOOR HAS A BUTTON ON TOP IN THE FRONT THAT YOU CAN HIT IT AND ITS SUPPOSE TO OPEN THAT SIDE OF THE VAN DOOR, THE VAN DOOR ALSO DOESN'T OPEN FROM THE INSIDE IT HAS TO BE OPENED ON THE OUTSIDE POSING A DANGEROUS ISSUE. BUT THE OTHER SWITCH OPENS THE PASSENGER SIDE VAN DOOR FINE. MY 3RD ROW SEATS DON'T WANT TO STAY UP , THEY WANT TO LAY DOWN POSING SAFETY HAZARDS. MY BEARINGS OR SOMETHING SOUND BAD, AND MY PASSENGER SIDE DOOR HAS TO BE OPENED ON THE INSIDE AND WO'NT OPEN ON THE OUTSIDE.
NHTSA complaint #11190594 — an unverified report by a vehicle owner.
SUSPENSION
MY VAN WHEN RIDING OVER BUMPS MAKE A LOOSE FRAME OF AXEL RATTLING NOISE AND SPITZER HAVE HAD MY VAN BACK TO BACK TWO VISITS 04-07-2018 TO 04-20-2018 AND 04-20-2018 TO 04-28-2018 AND THE PROBLEM IS STILL THEIR. SPITZER REFUSE TO PAY ANOTHER DEALER I USED AFTER SPITZERS THREE NEGLIGENCE JOBS ON MY VAN FIRST THE FIVE MONTHS IT TOOK TO DISCOVER AFTER MY FIRST OIL CHANGE THE AIR FILTER COVER HAD NOT BEEN LOOK BACK, SECOND, VAN HAD TO BE TOWED IN AFTER I GOT HOME AND WAS TOLD BRAKE DUST WAS CAUSING NOISE. NEXT BAD WHEEL BEARING. THE EXTENDE WARRANTY IS STILL VALID. I NOW PAY FOR ALL NON WARRANTY SERVICE OUTSIDE OF SPITZER BECAUSE I FEAR FOR MY SAFTY WHEN SPITZER PERFORM WORK ON MY VAN. THE VAN WAS BRAND NEW 68 MILES, BUT ITS AS IF I HAD PURCHASED A USE VAN. I HAVE ALL INVOICE OF WORK WHICH EXCEED 5. AFTER TO TWO VISITS SPITZER STILL HAVE NOT/CAN"T SEEM TO REPAIR MY VAN.
NHTSA complaint #11128387 — an unverified report by a vehicle owner.
SUSPENSION
STRUT TOWERS IN ENGINE COMPARTMENT RUSTED THROUGH ESPECIALLY ON THE RIGHT. I'VE BEEN TOLD BY A MECHANIC AND OTHERS THAT THE STRUT TOWER MAY FAIL COMPLETELY AND PUSH UP THROUGH THE HOOD, CAUSING ACCIDENT AND INJURY TO DRIVER (ME).
NHTSA complaint #10979965 — an unverified report by a vehicle owner.
SUSPENSION
THE REAR AXELS BEND AROUND BACK WHEELS ALSO FRONT MAKES A NOISE WHEN YOU HIT A BUMP
NHTSA complaint #10948896 — an unverified report by a vehicle owner.
SUSPENSION
DRIVING AT NIGHT RECENTLY , LIGHTS TURNED OFF, WORKED SWITCH BACK AND FORTH UNTIL CAME BACK ON DID NOT CRASH BUT WAS VERY ALARMED, RETURNED SAFELY HOME.PLEASE CHECK IF THERE IS RECALL FOR THIS PROBLEM,ALSO KNOCK FROM SUSPENSION OCCURS.
NHTSA complaint #10705580 — an unverified report by a vehicle owner.
SUSPENSION
MY SUSPENSION BOTTOMS OUT ON ME NO MATTER WHERE I AM AT. MY FRONT SEATS WILL NOT MOVE BACK AND FORTH AT DUE TO THE HANDLE MECHANISM BREAKING. MY HEADLIGHT ASSEMBLIES DO NOT PUT OUT THE RIGHT BEAM OF LIGHT THE IT NEEDS TO BE ABLE TO SEE PROPERLY AT NIGHT. I NEED YOUR HELP IN THIS MATTER PLEASE.
NHTSA complaint #10691924 — an unverified report by a vehicle owner.
SUSPENSION
YES I SEND THIS LATTER MY CAR IS NOT GOOD I CALL TO THAT DEALER END OLD THAT TIME PUT OFF END NOT ANSWER WHEN III DRIVE MY CAR IS SHAKEN END I AM SCARE MY CAR BECAUSE I HAVE 3 KIDS ONE IS DOWN SYNDROME PLEASE HELP ME I NEED YOU HELP BECAUSE I AM TIRED TO CALL TO DEALER.
NHTSA complaint #10667631 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11139000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10667649 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE TOWER STRUT WAS RUSTED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.
NHTSA complaint #10631531 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SHOCKS WERE COVERED WITH RUST AND CAUSED THE SUSPENSION TO COLLAPSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10592545 — an unverified report by a vehicle owner.
SUSPENSION
PREPARING TO EXIT A PARKING LOT, THE GEAR SHIFT WAS ACCIDENTALLY CAUGHT BY MY SLEEVE AND PULLED DOWN TO THE "DRIVE" POSITION. THE VEHICLE WAS NOT RUNNING, BUT IT BEGAN TO MOVE FORWARD. BEING ON SOMEWHAT OF A SLOPE, THE VEHICLE PULLED ONTO A BUSY STREET. I GRABBED THE WHEEL TO TURN THE VAN AWAY FROM TRAFFIC, BUT IT HIT AND SCRAPED AGAINST A HIGH CURB, FLATTENING 2 TIRES, DAMAGING THE WHEELS/RIMS OF THOSE TIRES, BENDING A STRUT AND OTHER DAMAGE TO THE SUSPENSION (I GOT A REPAIR ESTIMATE FROM FIRESTONE, WHICH TOTALED OVER $1,900.00). I DIDN'T THINK IT WAS POSSIBLE FOR THE GEAR SHIFT TO MOVE WITHOUT HAVING MY FOOT ON THE BRAKE, BUT MOVE IT DID AND SO DID THE VAN. OTHER THAN BEING FRIGHTENED AND SHAKEN, WE WERE FORTUNATE THAT NO PHYSICAL INJURIES OCCURRED. HOWEVER, HAD I NOT HAD THAT SPLIT SECOND REACTION TO TURN THE STEERING WHEEL, THERE WOULD HAVE BEEN A VERY BAD COLLISION WITH AT LEAST TWO VEHICLES DRIVING DOWN THE BUSY STREET. WONDERING WHY THE GEAR SHIFT WAS ABLE TO MOVE WITHOUT THE CAR RUNNING AND WITHOUT MY FOOT ON THE BRAKE, I DID SOME RESEARCH AND FOUND THAT CHRYSLER KNOWS ABOUT THIS GRIEVOUS OMISSION AND DID NOT WANT TO SPEND THE EXTRA $9.00 PER VAN TO INSTALL A BRAKE SHIFT INTERLOCK. I'M INCREDULOUS! I INTEND TO WRITE TO CHRYSLER IN HOPES OF BEING REIMBURSED FOR THE DAMAGES SUSTAINED TO MY VEHICLE, BUT FIRST WANTED TO REPORT THIS INCIDENT TO THE APPROPRIATE AGENCY.
NHTSA complaint #10573289 — an unverified report by a vehicle owner.
SUSPENSION
THE FRONT DRIVER'S SIDE SHOCK TOWER IS ALMOST COMPLETELY RUSTED THROUGH, CAUSING A SERIOUS DANGER TO ME AND MY FAMILY. THE PROBLEM HAS BEEN PROGRESSING RAPIDLY.
NHTSA complaint #10557572 — an unverified report by a vehicle owner.
SUSPENSION
DRIVING NORTHBOUND ON THE BALTIMORE WASHINGTON PARKWAY IN MARYLAND AT A CONSTANT SPEED IN A STRAIGHT AND LEVEL SECTION, THE DRIVER'S SIDE LOWER BALL JOINT STEM BROKE NEAR ITS BASE. THE LEFT FRONT WHEEL IMMEDIATELY TURNED 90 DEGREES AND CAR SKIDDED TO AN ABRUPT STOP IN THE DRIVING LANE. THERE WERE ABSOLUTELY NO WARNING SIGNS (NO NOISE, VIBRATION, HANDLING CHANGES, ETC.) BEFORE THE FAILURE. ONLY BY LUCK WAS THERE NO ACCIDENT. THE CAR HAD NO PRIOR ACCIDENT DAMAGE TO THE SUSPENSION AND NO PRIOR SERVICING (OTHER THAN ROUTINE MAINTENANCE - TIRE REPLACEMENT, BRAKE SERVICING, ETC.) HAD BEEN PERFORMED ON THE LOWER BALL JOINT OR NEARBY PARTS.
NHTSA complaint #10536218 — an unverified report by a vehicle owner.
SUSPENSION
I PURCHASED MONROE ECONO-MATIC STRUT ASSEMBLIES IN FEB 2013 FROM ROCK AUTO. I INSTALLED THEM IN MARCH ON MY 2005 DODGE GRAND CARAVAN. THE RIGHT ONE STARTED MAKING A LOUD CLUNKING NOISE ABOUT ONE MONTH LATER. I FOUND OUT THE WARRANTY IS ONLY 30 DAYS THROUGH ROCK AUTO. WHEN I CHECKED MONROE'S SIGHT, I FOUND THEY DON'T HAVE A WARRANTY AT ALL. I SENT A EMAIL TO THEIR CUSTOMER SUPPORT BUT THEY NEVER RESPONDED. I SEARCHED ONLINE FOR COMPLAINTS ABOUT MONROE STRUTS AND WAS STUNNED TO FIND SO MANY. I THINK THIS NEEDS TO BE INVESTIGATED. I WOULD BE GLAD TO SEND MY BROKEN STRUT TO BE TESTED. I DON'T BELIEVE MONROE STRUTS ARE SAFE AND THE PUBLIC NEEDS TO KNOW.
NHTSA complaint #10523091 — an unverified report by a vehicle owner.
SUSPENSION
WE GOT INTO OUR 2001 DODGE CARAVAN AND STARTED TO DRIVE IT AND NOTICED THAT THERE WAS A RATTLING NOISE IN THE FRONT PASSENGER SIDE OF THE SUSPENSION. I PULLED THE VAN OVER AND NOTICED THE PASSENGER SIDE STRUT WAS UP THROUGH INTO THE ENGINE COMPARTMENT! I BELIEVE THE HOUSING IS RUSTED THROUGH, WHICH ALLOWED THE STRUT TO POKE ALL THE WAY OUT.
NHTSA complaint #10522777 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR DRIVER AND PASSENGER SIDE WHEELS. THE CONTACT HEARD A LOUD NOISE AND TOOK VEHICLE TO A PRIVATE MECHANIC FOR AN INSPECTION WHO STATED THAT THE DRIVER PASSENGER SIDE MOUNT WAS CORRODED AND ALMOST FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 172,000. ..UPDATED 08-07-13
NHTSA complaint #10520874 — an unverified report by a vehicle owner.