AUTOMATIC TRANSMISSION FAILURE
THE PETITION ALLEGES THAT THE CHRYSLER CORPORATION FAILED TO PRODUCE A QUALITY TRANSMISSION IN ITS MODEL YEAR 1989 MINIVANS, WHICH CAN FAIL IMMATURELY
FaultScore report
Owners have filed 236 complaints about the 1989 Dodge Caravan with NHTSA between 1995 and 2007. The largest single group is the transmission & drivetrain.
236
Complaints
13
Crashes reported
13
Fires reported
13
Injuries reported
2 complaints report a death.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
0 crashes, 1 fires · median 141,083 mi
1 crashes, 0 fires
1 crashes, 0 fires
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
AUTOMATIC TRANSMISSION FAILURE
THE PETITION ALLEGES THAT THE CHRYSLER CORPORATION FAILED TO PRODUCE A QUALITY TRANSMISSION IN ITS MODEL YEAR 1989 MINIVANS, WHICH CAN FAIL IMMATURELY
LIFTGATE LATCHES
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT...
R/HTCHBCK HYDR.CYLIN.FAILS
REAR WIPER SWITCH/FIRES
SEAT BELT BUCKLE FAILURE
TRANS PARK SYSTEM FAILURE
REAR SEAT STRUCTURE FAILS
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UNDERDASH FIRES
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
SUSPENSION
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
INBOARD FRONT SEAT BELT BUCKLE ASSEMBLY STRAPS CAN SUFFER FATIGUE FAILURE OF THE STRAP NEAR ITS ANCHOR POSITION.
Risk: FATIGUE FAILURE OF SAFETY BELTS IN A SUDDEN STOP ORACCIDENT CONDITION RESULTS IN INCREASED LIKELIHOOD OF INJURY TO SEAT OCCUPANT.
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE VALVE COVER GASKET MAY DISLOCATE AND ALLOW AN ENGINE OIL LEAK AT THE GASKET.
Risk: THE LEAKAGE OF OIL IN THE ENGINE COMPARTMENT COULD CAUSEA FIRE.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Seats And Restraints
CONTINUED FLEXING OF THE INBOARD FRONT SEAT BELT BUCKLE ASSEMBLY STRAPS CAN RESULT IN EVENTUAL STRAP FAILURE NEAR THE ANCHOR LOCATION. THIS COULD RESULT IN THE INCREASED RISK OF FRONT SEAT OCCUPANT INJURY DURING A SUDDEN STOP OR VEHICLE CRASH. CORRECTION: STRAPS WILL BE INSPECTED AND REINFORCED OR REPLACED WITH A STRENGTHENED VERSION AS REQUIRED.
Emissions
Certain vehicles do not comply with CMVSS 1105 - evaporative emissions. Defective evaporative canister.
Engine
ON VEHICLES WITH 2.2 LITRE OR 2.5 LITRE EFI(NON-TURBO) ENGINE, THE VALVE COVER GASKET MAY LEAK OIL CREATING THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE. CORRECTION: VALVE COVER GASKET WILL BE REPLACED WITH A REVISED COVER AND RTV SEALANT APPLIED IN PLACE OF THE GASKET.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #763070 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WE WERE DRIVING ON RT 1 IN SMRNA DELAWARE AND IT FELT LIKE THE ENGINE LOST COMPRESSION. I PULLED TO THE SIDE OF THE ROAD TURNED OFF THE VAN GOT OUT AND SAW FIRE UNDER THE HOOD. THIS INCIDENT HAPPENED ON 3/17/2002 AT 8/30 PM WITHIN MINUTES THE VEHICLE WAS FULLY ENGULFED IN FLAMES.
NHTSA complaint #759811 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE WERE DRIVING ON RT 1 IN SMRNA DELAWARE AND IT FELT LIKE THE ENGINE LOST COMPRESSION. I PULLED TO THE SIDE OF THE ROAD TURNED OFF THE VAN GOT OUT AND SAW FIRE UNDER THE HOOD. THIS INCIDENT HAPPENED ON 3/17/2002 AT 8/30 PM WITHIN MINUTES THE VEHICLE WAS FULLY ENGULFED IN FLAMES.
NHTSA complaint #759811 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:RETRACTOR
WHILE TRAVELING AT 20 MPH PASSENGER'S SIDE SEATBELT DID NOT HOLD PASSENGER WHEN VEHICLE REAR ENDED ANOTHER VEHICLE. PASSENGER SIDE SEAT BELT SPRING INSIDE OF THE MECHANISM BROKE, THIS SPRING STOPPED SEATBELT FROM COMING OUT OF SEATBELT RETRACTOR IN COLLISION. PASSENGER WAS THROWN AGAINST WINDSHIELD, AND INJURED NECK AND HEAD. CONSUMER HAS CONTACTED DEALER.
NHTSA complaint #891384 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN TRAVELING VEHICLE STALLED/CUT OFF AND CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. THE CAUSE OF THE PROBLEM HAS YET TO BE DETERMINED. VEHICLE WAS TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS.
NHTSA complaint #857975 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE PARKED VEHICLE CAUGHT FIRE BECAUSE THE NEWLY INSTALLED FUEL PRESSURE REGULATOR WAS DEFFECTIVE.
NHTSA complaint #853885 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THERE HAS DEVELOPED AN UNUSUAL AND UNSAFE CONDITION IN THE FRONT PASSENGER DOOR LOCK MECHANISM THAT ON A REGULAR BASIS CAUSES THE DOOR TO LOCK BY ITSELF WHEREBY IT IS UNABLE TO BE UNLOCKED BY ANY MEANS FROM INSIDE THE VEHICLE. THE ONLY WAY TO UNLOCK THE DOOR WHEN THIS HAPPENS, IS FROM THE OUTSIDE BY USE OF THE KEY.
NHTSA complaint #10187003 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
CONSUMER RECEIVED NHTSA RECALL 89V237000. CONSUMER TOOK VEHICLE TO DEALER, AS WELL AS MADE SEVERAL APPOINTMENTS TO GET HIS CAR SERVICED. HOWEVER, TO THIS DAY HIS CAR HAS STILL NOT BEEN SERVICED.
NHTSA complaint #10103209 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 30 MPH AND WITH NO WARNING CHECK ENGINE LIGHT CAME ON, THEN THE VEHICLE SHUT OFF. CONSUMER HAS MADE CONTACT WITH DEALER. *AK *NLM
NHTSA complaint #10034067 — an unverified report by a vehicle owner.
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
FUEL INJECTOR LEAK SPRAYS HIGH PRESSURE GASOLINE ON TOP OF INTAKE MANIFOLD. LARGE AMOUNTS OF GASOLINE LEAK FROM INJECTOR ONTO HOT COMPONENTS OF ENGINE. LEAKAGE INCREASES DRAMATICALLY WITH DECREASE IN AMBIENT TEMPERATURE. INJECTOR: BENDIX DEKA 4418213
NHTSA complaint #10004921 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS FAILED REPEATEDLY AFTER A NEW ONE WAS INSTALLED, INITIALLY THE VEHICLE EXPERIENCED THE BREAKAGE OF TWO AXLES, MAIN AXLE, VAC PINION AND BOTH FRONT BEARINGS (R4761821-AA TRANSMISSION-41T 2100 2001). NLM
NHTSA complaint #567335 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
MOTOR MOUNTS SHATTERED. NLM
NHTSA complaint #567335 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
WINDSHIELD WAS REPLACED. *YH
NHTSA complaint #566766 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES AND CALIPERS WERE REPLACED.
NHTSA complaint #566766 — an unverified report by a vehicle owner.
TIRES
TWO FRONT TIRES WERE REPLACED.
NHTSA complaint #566766 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:STARTER ASSEMBLY
STARTER FAILED AND WAS REPLACED.
NHTSA complaint #566766 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
TIMING BELT, WATER PUMP, OIL SEAL, CRANKSHAFT AND VALVE GASKET WERE REPLACED. ALSO, THE TEMPERATURE WAS HIGH DUE TO RADIATOR HOSE FAILURE.
NHTSA complaint #566766 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:CARRIER/RACK
WIRE STRAND THAT HOLDS SPARE TIRE ONTO VEHICLE IS DEFECTIVE, IT SNAPPED, CAUSING SPARE TIRE TO FALL OFF.*AK JLG
NHTSA complaint #8013202 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #763070 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
VIBRATION CAUSING BODY OF DRIVER'S SIDE DOOR TO CRACK . BOLTS THAT HOLD LOCKING MECHANISM HAD EXPANDED, AND THEY FELL INSIDE OF DOOR. DOOR WILL NOT CLOSE PROPERLY.
NHTSA complaint #8006672 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WE WERE DRIVING ON RT 1 IN SMRNA DELAWARE AND IT FELT LIKE THE ENGINE LOST COMPRESSION. I PULLED TO THE SIDE OF THE ROAD TURNED OFF THE VAN GOT OUT AND SAW FIRE UNDER THE HOOD. THIS INCIDENT HAPPENED ON 3/17/2002 AT 8/30 PM WITHIN MINUTES THE VEHICLE WAS FULLY ENGULFED IN FLAMES.
NHTSA complaint #759811 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE WERE DRIVING ON RT 1 IN SMRNA DELAWARE AND IT FELT LIKE THE ENGINE LOST COMPRESSION. I PULLED TO THE SIDE OF THE ROAD TURNED OFF THE VAN GOT OUT AND SAW FIRE UNDER THE HOOD. THIS INCIDENT HAPPENED ON 3/17/2002 AT 8/30 PM WITHIN MINUTES THE VEHICLE WAS FULLY ENGULFED IN FLAMES.
NHTSA complaint #759811 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:RETRACTOR
WHILE TRAVELING AT 20 MPH PASSENGER'S SIDE SEATBELT DID NOT HOLD PASSENGER WHEN VEHICLE REAR ENDED ANOTHER VEHICLE. PASSENGER SIDE SEAT BELT SPRING INSIDE OF THE MECHANISM BROKE, THIS SPRING STOPPED SEATBELT FROM COMING OUT OF SEATBELT RETRACTOR IN COLLISION. PASSENGER WAS THROWN AGAINST WINDSHIELD, AND INJURED NECK AND HEAD. CONSUMER HAS CONTACTED DEALER.
NHTSA complaint #891384 — an unverified report by a vehicle owner.
STRUCTURE:BODY:TAILGATE
WHILE BACK DOOR IS OPENED COULD BE PLACING ANYTHING INSIDE OF VEHICLE, BUT IT WILL BE DROPING DOWN ON CONSUMER'S HEAD. DEALER HAD TRIED TO FIX PROBLEM, BUT STILL PROBLEM CONTINUED JUST LIKE MENTIONED IN RECALL 95 I 001 008.
NHTSA complaint #886454 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE NOT NEARLY BRIGHT ENOUGH AND ARE AN UNSAFELY DESIGNED.
NHTSA complaint #742696 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TRUNK DOOR, WHEN OPENING WILL NOT STAY IN UP POSITION, WILL SLAM SHUT. ALSO WHEN VEHICLE PUT IN DRIVE, IT WILL NOT TAKE OFF. CONSUMER HAS TO DRIVE IT IN D1 CONSTANTLY, WHEN SHE DRIVES IT IN D2 VEHICLE WILL STALL. *AK *SLC
NHTSA complaint #882353 — an unverified report by a vehicle owner.
STRUCTURE:BODY:TRUNK LID
TRUNK DOOR, WHEN OPENING WILL NOT STAY IN UP POSITION, WILL SLAM SHUT. ALSO WHEN VEHICLE PUT IN DRIVE, IT WILL NOT TAKE OFF. CONSUMER HAS TO DRIVE IT IN D1 CONSTANTLY, WHEN SHE DRIVES IT IN D2 VEHICLE WILL STALL. *AK *SLC
NHTSA complaint #882353 — an unverified report by a vehicle owner.
STRUCTURE:BODY:TAILGATE
THE RIGHT LIFT ON THE TAILGATE IS TEARING THE BODY MATERIAL AND LEAVING JAGGED METAL EXPOSED. I HAVE TALKED TO THE MANUFACTURER AND THEY SAY THEY HAVE NO LIABILITY IN THIS MATTER AND THAT IT HAS NOT BEEN REPORTED BEFORE.
NHTSA complaint #734011 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS IS NOT A SAFETY HAZARD BUT, DID NOT KNOW WHERE TO WRITE. IT IS THE PAINT & THE AIR CONDITIONER. IT HAS BEEN TOLD TO ME THAT IN 89 VEHICLES DID NOT RECEIVE PRIMER AND THEREFORE CAUSED PAINT TO CHIP. I WENT TO THE DEALER AND WAS TOLD THEY WERE NOT AWARE OF THIS BUT TO PASSIFY ME THEY WOULD ALLOW 200 TO SPOT PAINT MY VAN AND I WOULD PAY 200 AT MAACO. NOT THERE DEALERSHIP SHOP BUT MAACO AND TO ONLY ALLOW SPOT PAINTING. I HAD ALREADY PAID TO HAVE THE HOOD AND FRONT FENDERS PAINTED BECAUSE IT WAS SO BAD AND THE ROOF IS NOW HORRIBLE! I AM THE ORIGINAL OWNER AND FEEL IT IS ONLY RIGHT THEY PAINT THE VAN AND GET IT OVER WITH! I HAVE COMPLAINED FOR THE PAST FIVE OR MORE YEARS ABOUT THE VAN STALLING OUT IF I USE MY AIR CONDITIONER BUT NONE OF THE DODGE DEALERS CAN OR WILL FIND ANY PROBLEM SO I SUFFER IN THE HEAT. IF I USE THE A/C AND WHEN I REACH MY DESTINATION AND SHUT IT OFF EVEN IF I LET IT SIT OVERNIGHT THE VAN WILL STALL OUT.PLEASE FORWARD TO PROPER PEOPLE AND LET ME KNOW IF ANYTHING WILL BE DONE ABOUT THESE TWO PROBLEMS. I AM NOT TRYING TO MAKE MONEY ONLY WANT COMFORT . I PLAN ON BUYING ANOTHER DODGE PROBABLY IN THE NEXT TWO TO THREE YEARS AS OTHER THAN THE AFORE MENTIONED IRRATATIONS I HAVE ENJOYED MY VAN AND GOTTEN A LOT OF USE OUT OF IT AND WANT TO KEEP IT!
NHTSA complaint #725031 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER WAS TRAVELING ABOUT 55MPH ON THE HIGHYWAY AND HEARD A BIG BOOMING SOUND. SHE PULLED OVER ONTO THE SHOULDER, AND NOTICED OIL LEAKING FROM UNDERNEATH VEHICLE.
NHTSA complaint #862853 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. YH
NHTSA complaint #784391 — an unverified report by a vehicle owner.