Owners have filed 330 complaints
about the 2003 Dodge RAM 3500 with NHTSA between 2003 and 2024.
The largest single group is the airbags.
Across this model's run it ranks 8 of 20 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 82
Against the median year of the Dodge RAM 3500. 50 means typical for this
model; 100 means roughly double.
Severity — 27
5.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 33
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1428.0%
Automatic Transmission
816.0%
Front
714.0%
Sidewall
612.0%
Upper Ball Joint
510.0%
Lower Ball Joint
48.0%
Manual Transmission
36.0%
Frontal
36.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
52.6%
1,000 – 9,999 miles
42.1%
10,000 – 24,999 miles
178.8%
25,000 – 49,999 miles
2713.9%
50,000 – 74,999 miles
4121.1%
75,000 – 99,999 miles
3317.0%
100,000 – 149,999 miles
4221.6%
150,000+ miles
2512.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2003peak 13Jul 2024
NHTSA investigations into the 2003 Dodge RAM 3500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
AQ14003Opened 20 Oct 2014Closed 16 May 2016STEERING:LINKAGES:TIE ROD ASSEMBLY
Chrysler's execution of 13V-528 & 529
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the avail...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
EA04025Opened 26 Aug 2004Closed 22 Dec 2005POWER TRAIN:AUTOMATIC TRANSMISSION
FALSE PARK
THE SUBJECT VEHICLES ARE HEAVY DUTY PICKUP TRUCKS WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS COMMONLY USED FOR COMMERCIAL AND WORK PURPOSES.A COLUMN MOUNTED SHIFT LEVER IS USED FOR GEAR SELECTION AND AN ELECTRONIC PRNDL ON THE INSTRUMENT PANEL PROVIDES GEAR POSITION INFORMATION TO THE DRIVER.THE SUBJECT VEHICLES ARE ALSO EQUIPPED WITH A BRAKE-TRANSMISSION SHIFT INTERLOCK THAT PREVENTS THE SHIFT LEVER FROM BEING MOVED FROM THE PARK POSITION (WHEN THE ENGINE IS ON) UNLESS THE BRAKE PEDAL IS DEPRESSED AND AN IGNITION-SHIFT INTERLOCK THAT PREVENTS KEY REMOVAL UNLESS THE TRANSMISSION IS IN THE...
PE04039Opened 13 Apr 2004Closed 26 Aug 2004POWER TRAIN:AUTOMATIC TRANSMISSION
FALSE PARK
THERE HAVE BEEN 50 COMPLAINTS TO ODI AND DAIMLERCHRYSLER ALLEGING INCIDENTS OF REVERSE POWERED ROLLAWAY IN SUBJECT VEHICLES THAT WERE PARKED WITH THE ENGINE RUNNING AND THE PARKING BRAKE DISENGAGED.THE INCIDENTS ARE ALLEGED TO HAVE RESULTED IN 42 CRASHES AND 3 INJURIES. ACCORDING TO DAIMLERCHRYSLER, INCIDENT VEHICLE INSPECTIONS HAVE NOT IDENTIFIED ANY MISADJUSTED OR BROKEN PARTS.A TYPICAL INCIDENT IS BELIEVED TO INVOLVE THE FOLLOWING SET OF CONDITIONS:(1) WITH THE VEHICLE ON A RELATIVELY LEVEL SURFACE, AN ATTEMPTED SHIFT INTO PARK INADVERTENTLY PLACES THE TRANSMISSION IN A POSITION BETWEEN THE...
Recalls on the 2003 Dodge RAM 3500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V312000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain model year 2003 Dodge Ram 1500, 2500, and 3500 trucks manufactured August 29, 2002, to July 25, 2003 to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag.
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
13V528000
STEERING:LINKAGES:TIE ROD ASSEMBLY
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
11V350000
STEERING:LINKAGES:TIE ROD ASSEMBLY
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
10E013000
STEERING:GEAR BOX:SHAFT PITMAN
FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.
Risk: STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
07E009000
SUSPENSION
CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM SPLINES, RESULTING IN PREMATURE WEAR AND FATIGUE FAILURE OF THE AFFECTED PITMAN ARM.
Risk: PITMAN ARM WEAR OR FAILURE MAY LEAD TO LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
05V462000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.
Risk: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.
03V212000
WHEELS:HUBCAP/COVER
CERTAIN HEAVY DUTY PICKUP TRUCKS, THE ALUMINUM WHEELS MAY HAVE EXCESSIVE POROSITY IN THE CENTER HUB AREA WHICH CAN CAUSE A WHEEL TO CRACK.
Risk: THIS COULD CAUSE A LOSS OF VEHICLE CONTROL AND RESULT IN A CRASH WITHOUT WARNING.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 42,000 milesLawmdale, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE SUDDENLY CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED BRUISES AND CUTS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11047848 — an unverified report by a vehicle owner.
at 91,260 milesCordova, TN1 injured
STRUCTURE
THE DASH STARTED CRACKING IN 2011, NOW IT HAS SO MANY CRACKS AND SHARP EDGES, YOU CAN'T WIPE OFF THE DASH WITHOUT GETTING A CUT ON YOUR HAND. VERY DANGEROUS SITUATION, CAN ONLY IMAGINE WHAT WOULD HAPPEN IN AN ACCIDENT. THIS VEHICLE HAS BEEN GARAGE KEPT, THE QUALITY OF MATERIALS CHRYSLER USED IS FLAWED AND NOW EXTREMELY DANGEROUS. MY TRUCK HAS LOW MILEAGE AND CHRYSLER IS PLAYING FAVORITES BY REPLACING SOME AND NOT OTHERS..TOTALLY NOT FAIR.
NHTSA complaint #10549459 — an unverified report by a vehicle owner.
at 85,000 milesLufkin, TX1 injured
STRUCTURE
DASH JUST SUDDENLY STARTED CRACKING WAS CLEANING DASH AND A FINGERS WENT THROUGH IT CUTTING MY FINGER NOW DASH A OVER 20 CRACKS AND HOLES IN IT. IF I WERE TO GET INTO AN ACCIDENT I THINK SPLINTERS OF DASH WOULD IMPALE ME.
NHTSA complaint #10447653 — an unverified report by a vehicle owner.
at 143,000 milesKaty, TXCrash
STEERING
TL*THE CONTACT OWNS A 2003 DODGE RAM 3500 PICKUP. WHILE DRIVING 40 MPH THE STEERING WHEEL FAILED AND THE FRONT END BEGAN TO VIBRATE VIOLENTLY WHICH OVER CORRECTED ITSELF AND CRASHED INTO A DITCH. THE CONTACT WAS TRYING TO STOP THE VEHICLE BY PULLING THE STEERING WHEEL TO THE LEFT AND IT FAILED TO WORK. THE DEALER ADVISED THE CONTACT THAT THERE WAS A SAFETY RECALL; HOWEVER, HE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. THE DEALER ALSO STATED THAT THEY WOULD SELL HIM THE PARTS NEEDED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 143,000. UPDATED 11/16/10.
NHTSA complaint #10302955 — an unverified report by a vehicle owner.
at 68,000 milesMany, LACrash1 injured
AIR BAGS
DT*: THE CONTACT STATED THE VEHICLE REAR ENDED ANOTHER VEHICLE WHILE TRAVELING 45 MPH AND THE AIRBAGS DID NOT DEPLOY. THE DRIVER HIT THE STEERING WHEEL CAUSING A BLOODY LIP. THE NON-SERVICE DEALER EXPRESSED THAT THE AIRBAGS SHOULD HAVE DEPLOYED. THERE WAS A POLICE REPORT TAKEN.
NHTSA complaint #10174452 — an unverified report by a vehicle owner.
at 37,000 milesColleyville, TXCrash
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED AFTER EXITING THE VEHICLE, WITH THE ENGINE STILL RUNNING IN PARK, IT BEGAN TO REVERSE DOWN THE BOAT DOCK. THIS DAMAGED THE BOAT TRAILER AND THE DOCK. THE CONTACT RECEIVED RECALL LETTER #05V462000, FOR THE AUTOMATIC TRANSMISSION. ALTHOUGH THE RECALL WORK HAS NOT BEEN PERFORMED, THE CONTACT BELIEVES THIS WILL REPAIR THE PROBLEM.
NHTSA complaint #10157576 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 225,000 milesGrand Blanc Twp, MI
SUSPENSION
The contact owns a 2003 Dodge Ram 3500. The contact stated while driving at various speeds, there was a clunking sound coming from underneath the vehicle. The contact who is a certified mechanic, inspected the vehicle. Upon expecting the vehicle, the contact determined that both upper control arms had completely rusted and needed to be replaced. The upper and lower ball joints and suspension had been replaced by the contact. The manufacturer had not been informed of the failure. The failure mileage was 225,000. The VIN was unavailable.
NHTSA complaint #11604425 — an unverified report by a vehicle owner.
at 116,000 milesColebrook, CT
STRUCTURE:BODY
FRAME RUSTED THROUGH IN SEVERAL PLACES. SERVICE PROVIDER HAD PROBLEMS PLACING TRUCK ON LIFT DUE TO FRAME INTEGRITY TO REPLACE BRAKE LINES. UPON MY INSPECTION FRAME IS RUSTED THROUGH IN SEVERAL PLACES. CANNOT DETERMINE IF TRUCK IS SAFE TO DRIVE.
NHTSA complaint #11331110 — an unverified report by a vehicle owner.
Ocala, FL
AIR BAGS
AIR BAN LIGHT IS ON
NHTSA complaint #11308625 — an unverified report by a vehicle owner.
Manorville, NY
STRUCTURE:BODY
DASH BOARD IS CRACKING AND CAVEING IN.
NHTSA complaint #11152071 — an unverified report by a vehicle owner.
Chelsea, OK
POWER TRAIN
HAD TO REPLACE CARRING BEARING AND SLEEVE BUSHING ON DRIVE SHAFT HAD A LOT OF WABLE IN STEERING
NHTSA complaint #11151794 — an unverified report by a vehicle owner.
at 142,630 milesBuckeye, AZ
AIR BAGS
"TAKATA RECALL" MY VEHICLE HAS BEEN RECALLED TWICE OVER THIS ISSUE, EACH TIME THE REPAIR HAS BEEN COMPLETED. THE CURRENT PROBLEM WITH MY VEHICLE RELATES TO THE AIR BAG MODULE. MY AIR BAG WARNING LIGHT CAME ON ABOUT A MONTH AGO AT WHICH TIME I TOOK IT TO MY LOCAL DODGE DEALERSHIP THINKING THE AIRBAGS HAD GONE BAD AGAIN. I WAS ADVISED THE AIRBAGS WERE FINE BUT THE CONTROL MODULE HAD FAILED. THEN I WAS TOLD THAT CHRYSLER DODGE NO LONGER MAKES THE REPLACEMENT MODULE AND THEY WOULD HAVE TO SEEK ONE FROM A SALVAGE COMPANY THEY DO BUSINESS WITH. MY QUESTION IS SIMPLE, HOW CAN A MANUFACTURE DECIDE TO STOP MAKING A CRUCIAL COMPONENT TO THE AIR BAG SYSTEM. I WAS ADVISED THAT IN THE EVENT OF A CRASH THE AIR BAGS WOULD NOT INFLATE. IT HAS BEEN OVER A MONTH NOW AND THE DEALERSHIP STILL HASN'T LOCATED A MODULE BUT ARE CONTINUING TO SEARCH FOR ONE. I HAVE A LOW MILAGE 2003 RAM 3500 HEAVY DUTY TRUCK SITTING IN MY DRIVEWAY THAT IS TOTALLY WORTHLESS. WHAT CAN I DO?
NHTSA complaint #11129504 — an unverified report by a vehicle owner.
at 120,000 milesGlenville, NC
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500 EQUIPPED WITH GENERAL AMERI-TRAC TR TIRES, SIZE: 235/80/17 (NA). WHILE DRIVING 70 MPH, THE CONTACT FELT A VIBRATION COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE TIRE THREAD SEPARATED FROM THE TIRE AND DAMAGED THE VEHICLE. THE TIRE WAS SWAPPED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TIRE WAS REPLACED. THE TIRE WAS THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 120,000 AND THE TIRE FAILURE MILEAGE WAS 5,500.
NHTSA complaint #11123219 — an unverified report by a vehicle owner.
at 110,000 milesXenia, OH
STEERING
WHEN DRIVING THE TRUCK AROUND 65 MPH & I HIT A BUMP I GET A SEVERE DEATH WOBBLE. THIS HAS HAPPENED SEVERAL MORE TIMES & IT'S VERY DANGEROUS
NHTSA complaint #11071703 — an unverified report by a vehicle owner.
at 210,000 milesRoseville, MI
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE DRIVING 25 MPH, THE STEERING WHEEL WAS LOOSE AND BECAME INOPERABLE WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 210,000.
NHTSA complaint #11064142 — an unverified report by a vehicle owner.
at 42,000 milesLawmdale, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE SUDDENLY CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED BRUISES AND CUTS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11047848 — an unverified report by a vehicle owner.
SAN Antonio, TX
AIR BAGS
THE DASH IS COMPLETELY FRACTURED AND BROKEN INTO SHARDS OF SHARP HARD PLASTIC THAT SHOULD THE TAKATA AIRBAG EVER DEPLOY WILL BE PROPELLED LIKE SHRAPNEL THROUGH THE PASSENGER COMPARTMENT AT EXPLOSIVE SPEEDS. IT'S LIKE DRIVING A CAR WITH BROKEN CLASS COVERING THE DASHBOARD. THIS ISSUE, THE DASH FRACTURING AND SPLITTING INTO PIECES AS A RESULT OF SUN EXPOSURE AND AGE SEEMS TO BE A KNOWN PROBLEM ON ALMOST ALL OF THE ONLINE FORUMS I WENT TO TO DISCOVER IF THIS WAS UNIQUE TO ME. I CANNOT UNDERSTAND HOW SUCH AN OBVIOUS AND COMMON HAZARD EXPERIENCED BY SO MANY, IS ALLOWED TO PERSIST.
NHTSA complaint #11040570 — an unverified report by a vehicle owner.
SAN Antonio, TX
UNKNOWN OR OTHER
THE DASH IS COMPLETELY FRACTURED AND BROKEN INTO SHARDS OF SHARP HARD PLASTIC THAT SHOULD THE TAKATA AIRBAG EVER DEPLOY WILL BE PROPELLED LIKE SHRAPNEL THROUGH THE PASSENGER COMPARTMENT AT EXPLOSIVE SPEEDS. IT'S LIKE DRIVING A CAR WITH BROKEN CLASS COVERING THE DASHBOARD. THIS ISSUE, THE DASH FRACTURING AND SPLITTING INTO PIECES AS A RESULT OF SUN EXPOSURE AND AGE SEEMS TO BE A KNOWN PROBLEM ON ALMOST ALL OF THE ONLINE FORUMS I WENT TO TO DISCOVER IF THIS WAS UNIQUE TO ME. I CANNOT UNDERSTAND HOW SUCH AN OBVIOUS AND COMMON HAZARD EXPERIENCED BY SO MANY, IS ALLOWED TO PERSIST.
NHTSA complaint #11040570 — an unverified report by a vehicle owner.
at 70,000 milesConway, SC
UNKNOWN OR OTHER
DASH CRACKED, BROKEN, PIECES COMPLETELY BROKEN AWAY, MISSING, SHARP EDGES, VENTS GRILLS GONE ITEMS CAN FALL INTO THE HEAT, DEFROSTER. ALL DODGE TRUCKS I'VE SEEN HAVE SEEN OF THIS YEAR, MOD AND SIMILAR DEFECTS.
NHTSA complaint #11035724 — an unverified report by a vehicle owner.
at 30,000 milesROY, WA
ELECTRICAL SYSTEM
THE TRUCK WILL NOT SHUT OFF. AFTER STOPPING AND TURNING OFF THE IGNITION AND REMOVING THE KEY, THE TRUCK REMAINS RUNNING. SOMETIMES, AFTER ABOUT FIVE MINUTES IDLING IT WILL SHUT OFF ON ITS OWN. OTHER TIMES WE HAVE HAD TO REMOVE A FUSE.
NHTSA complaint #11025299 — an unverified report by a vehicle owner.
at 289,000 milesNutter Fort, WV
UNKNOWN OR OTHER
WAS DRIVING DOWN THE ROAD AND WENT TO SHIFT GEARS AND THE SHIFTER LEVER ARM BROKE OFF AT THE BOTTOM.
NHTSA complaint #11024169 — an unverified report by a vehicle owner.
at 145,000 milesSeneca, SC
UNKNOWN OR OTHER
THE DASH IS CRACKING AND DETERIORATING PRODUCING SMALL SHARP OBJECTS IN THE CAB THAT COME LOSE AND ARE A HAZZARD TO ALL OCCUPANTS.
NHTSA complaint #11016274 — an unverified report by a vehicle owner.
Gasport, NY
AIR BAGS
TAKATA RECALL I HAVE RECEIVED 3 RECALL NOTICES,I HAVE CALLED THE DEALER AND THEY SAY THAT THERE ARE NO PARTS AVAILABLE FOR THIS REPAIR LAST CALL WAS ON 3/2017
NHTSA complaint #10971020 — an unverified report by a vehicle owner.
Alexandria, AL
UNKNOWN OR OTHER
THE DASHBOARD OF MY DODGE RAM TRUCK IS CRACKED. WHEN I SAY CRACKED I DON'T MEAN A SMALL CRACK BUT CRACKS ALL OVER THE ENTIRE DASHBOARD. IT IS CRACKED SO BADLY THAT I FEAR PIECES OF THE HARD PLASTIC ARE GOING TO BREAK OFF DURING OUR TRAVELS AND CAUSE INJURY TO ME ,MY PASSENGERS OR MY GRANDCHILDREN. I AM ALSO CONCERNED THAT IF WE WERE IN AN ACCIDENT THAT THE CRACKS WOULD FLY OFF AND CAUSE SEVERE INJURY OR DEATH TO THE DRIVER, PASSENGERS OR MY GRANDCHILDREN. THIS IS A PROBLEM IN A LOT OF THE DODGE RAM TRUCKS. IT IS NOT A COSMETIC PROBLEM BUT A DANGER TO THE LIFE OF PEOPLE IN THE VEHICLE.
NHTSA complaint #10970817 — an unverified report by a vehicle owner.
at 230,000 milesYale, MI
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WORKED ONLY AT THE SLOW SETTING. THE DEALER DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E023000 (EXTERIOR LIGHTING) AND 09E009000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 08/14/2017
NHTSA complaint #10969589 — an unverified report by a vehicle owner.
at 230,000 milesYale, MI
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WORKED ONLY AT THE SLOW SETTING. THE DEALER DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E023000 (EXTERIOR LIGHTING) AND 09E009000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 08/14/2017
NHTSA complaint #10969589 — an unverified report by a vehicle owner.
Southport, NC
UNKNOWN OR OTHER
DASH CRACKED CREATING A SAFETY HAZARD IF EVER INVOLVED IN AN ACCIDENT. ALSO SMALL FRAGMENTS OF THE DASH HAVE GOTTEN INTO THE VENTS BLOWING INTO DRIVERS FACE WHICH MY CAUSE AN ACCIDENT IF STRUCK IN EYE. STATIONARY, MOTION WHAT TYPE OF ROADWAY DOES NOT MATTER. DEFECTIVE PARTS USED!!!!
NHTSA complaint #10958545 — an unverified report by a vehicle owner.
Tucson, AZ
AIR BAGS
2003 DODGE RAM. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD
NHTSA complaint #10954668 — an unverified report by a vehicle owner.
at 150,000 milesGoshen, OH
UNKNOWN OR OTHER
DASH BOARD FALLING APART
NHTSA complaint #10949529 — an unverified report by a vehicle owner.
at 150,000 milesNorth Henderson, IL
VISIBILITY/WIPER
WIPER ONLY FUNCTIONS WHEN WASHER MODE IN PUSHED. THEN ONLY MAKE 1 SWIPE. HAVE REPLACED WIPER MOTOR AND TRANSMISSION, REPACED MULTIFUNCTION SWITCH, REPACED WIPER RELAY IN FUSE BOX. STILL NO WIPERS.
NHTSA complaint #10934008 — an unverified report by a vehicle owner.
Battle Ground, WA
UNKNOWN OR OTHER
DASH IS CRACKING AND I AM AFRAID THAT IF I WERE TO GET IN AN ACCIDENT THERE WOULD BE SHARP PIECES OF PLASTIC SENT INTO THE OCCUPANTS OF THE CAB SPECIFICALLY MY CHILDREN. THE DASHES SHOULD BE RECALLED.
NHTSA complaint #10929741 — an unverified report by a vehicle owner.