2014 Ford Edge other reported problems

UNKNOWN OR OTHER

Rear view camera, image is displayed upside down or will also go blank sometimes.

NHTSA complaint #11754913 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear view mirror backup camera continues to stop working and occasionally camera shows everything 280 degrees upside down. this is a MAJOR safety issue !!!!!!

NHTSA complaint #11748617 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The backup camera works periodically. Over a year ago, I went to Fiesta Ford to complain but it would cost me over $1000 to repair the camera. Many rimes it will start to work and during my back up, the screen would go black. There were several times when this occurred where I almost backed into another car backing up at the same time. The message on the screen says camera currently not available.

NHTSA complaint #11746923 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My backup camera has had problems for a least a year and a half with my backup camera being inverted or black at times, more often than functioning correctly. In addition over the last 6 months my entire infotainment center goes black at which time I have no access to climate controls, navigation, radio or Bluetooth connections for cell phone. Consider the recent recall for vehicles one year newer then mine I’m sure there are others within my year and older experiencing this problem

NHTSA complaint #11722777 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I’ve had some serious problems with my back up camera sometimes it blacks out and turns completely black in the middle of me backing up a few times I almost ran into a car and a person backing up and then when it goes blank all of a sudden I couldn’t see. Also sometimes the picture will turn upside down and get distorted. I was going to get it looked at and I spoke with a friend that has a 2013 Ford edge and said they were having the same problems with their back up camera. So I looked it up online and noticed there’s a recall on all backup cameras on Ford vehicles, it said it started 2015 and up, and it stated that the problems that they were having were the exact same problems that I’m having but when I put my information in, it says there’s no recall on my car so if it’s the specific year, I don’t know, but I’m obviously having the exact same problems with my backup camera and I feel like it’s dangerous and I’m sure I’m not the only vehicle that that’s happened to, especially with them having a recall on their backup cameras. I feel that ford should recall on the backup cameras for more than just the 2015 and up, my model is a 2014 Ford edge sport and definitely is having the exact same problems as the other recalls on their back up cameras

NHTSA complaint #11717454 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE REAR VIEW CAMERA DISPLAYS A DISTORTED IMAGE ON THE CENTER OF THE DISPLAY SCREEN WHEN THE VEHICLE IS IN REVERSE.

NHTSA complaint #11699654 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear back up camera stopped working after image turned upside down for a few days.

NHTSA complaint #11695415 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My backup camera is failing periodically

NHTSA complaint #11688900 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When in reverse, the backup camera in my vehicle no longer functions. The view is displayed upside down which is very disorienting or the screen rapidly flashes.

NHTSA complaint #11687333 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My Ford has the rear view camera which at the time was an upgrade. Unfortunately it has not worked in the last 1 year. It has blanked out and shows upside down. According to the dealership only the 2015 and up had the recall. I understand that in 2014 was the year that back up cameras were required in cars. That is why we paid for an upgrade and purchased hours. And now all cars have them. I like to have ours fixed if at all possible without out of pocket.

NHTSA complaint #11686752 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The backup camera has stopped working. Sometimes it appears fuzzy when the car is put into reverse, other times the screen is black and says I need to contact my local dealership. The screen can also stay that way after I place the vehicle back into drive for several minutes before it goes back to the accessory screen. This issue started out as just sometimes a problem and sometimes the camera would work fine. It is at the point now that it never works anymore. I also have had issues with the rear cross traffic sensors "detecting" things when the car is in reverse that aren't there. It can be very dangerous because you think something is behind the car that is not there and can cause the driver to slam on the brakes. This issue does not happen on a regular basis, just sometimes. The vehicle is available for inspection for all problems. None of the problems have been inspected by anyone professionally yet. A Dealership has not confirmed the issues either.

NHTSA complaint #11686315 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Back up camera stopped working. Back up sensors either don’t work or will just beep when nothing is behind the car. Don’t have exact date it stopped working because it started working for 1 day and then stopped working again. It has been probably 8 or 9 months since it has worked.

NHTSA complaint #11686133 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When I purchased my 2014 Ford Edge SEL from North Central Ford, I informed the dealership that the backup camera consistently displayed the error message: “Camera is unavailable, please contact your dealership.” This occurred every time the vehicle was placed in reverse. Additionally, the SYNC display would become unresponsive, disabling access to the phone, climate control, radio, and other settings. The dealership refused to fix the issue and instead offered to replace the entire SYNC system with an upgrade costing around $800. This issue has persisted since purchase in January 2018. The Ford Edge has significant blind spots, and the backup camera is essential for safe reversing. I recently discovered that Ford issued a recall for similar issues, but my model is not included—even though it clearly suffers from the same defect. I request that the 2014 Ford Edge SEL be included in the recall to address this safety-critical issue.

NHTSA complaint #11684223 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Backup camera fails intermittently and displays a warning telling me it is not operable and recommending it be checked. Same problem as desc2ibed in NHTSA recall issued last month for Ford vehicles including 2021-2014 Edge.

NHTSA complaint #11664450 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Back up camera randomly goes to a blank/black screen. Other times it randomly flips upside down. Many times the picture is grainy and wavy. Completely unreliable. I was told that the cameras just go bad randomly and that it’s my problem. However, it has to be the wiring since occasionally the picture is sharp and occasionally it is right side up. The constant unreliability is a safety hazard.

NHTSA complaint #11647770 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Backup camera not working properly. Unsure if this falls under any recall headings for safety. I’ve seen many recalls on newer backup cameras but none on this year model. Was displaying upside down or with green lines across the screen and now just completely unavailable. Has not been diagnosed by ford and will not be diagnosed by ford out of my pocket. Can’t afford it. But it is available for inspection. I did clean some corrosion off of some wiring harness connections to no avail. Please advise.

NHTSA complaint #11613329 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back up camera image flipped upside down about five years ago. it will occasionally flip right side up for short while, but then flips back. I recently found online that I'm not alone, and that this seems to be a common problem among Ford Edge owners. Also, I see where there was a recall of 2020 and 2021 Ford Edges with similar back up camera issues. It seems that the problem existed prior to those years already. Is there any chance that the this problem be acknowledged by Ford to me, an earlier and current owner ?

NHTSA complaint #11608597 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.

NHTSA complaint #11574174 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving 50-55 MPH the car shuts down. Able to glide, stir/turn the car over to shoulder and put in park. Flashes SEE MANUAL and a wrench shows. Restart the car and drive. Has done this several times, laps from 2 weeks to 2 months, for last 7 months. Two service stations checked and said they can't find anything. Took car to Ford dealership and also say can't find anything wrong. I am 75yrs women and this is dangerous to be on the road!

NHTSA complaint #11525763 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I bought this vehicle brand now. The Edge only has 69k miles on it and I have replaced the front and back brakes (rotors, pads, calibers) 3 times (yes...3 times). I also had to recently (in 2023) replace the muffler, left and right outer tierods, left and right front wheel bearings and hubs. NOW: April 2023: my front brakes are pulsating and I brought the vehicle back to my mechanic for a complete vehicle check overall which the mechanic documented: Power steering return line is rotted (cost $175). A/C condenser is leaking and needs to be replaced/recharged (cost $1050). Driveshaft issue/vibration @ 50 mph: need to remove the rear driveshaft and inspect: if needs to be replaced: $4500. Replace Front and Read brake pads/rotors/calibers ($1600)...which would be #4 for replacement. Replacement of right rear parking brake cable ($205). ***I previously wrote a complaint several years ago (for the same VIN#)...this is just an update and I am requesting FORD to review and demand a recall. The 2014 Edge has been a money pit for me and it only has 69k in mileage. If there was a way I could seek reimbursement I would. I will never buy a FORD again.

NHTSA complaint #11519488 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Pulled out of a parking lot onto a busy street locally, car lost power and the orange wrench light came on. Would not go, all the car did was jerk and sputter. Engine did not shut off but would only coast/roll into the middle lane and managed to coast/roll into another business parking lot next door to where I pulled out from and once parked, I turned ignition off and back on. Wrench light went out and car started. No codes were apparently shown when hooked up to the machine at the car lot the next day (wrench light was still off) this is very scary and very dangerous whatever it is, it needs investigated and fixed so us Ford edge drivers can feel safe when driving. Also 1 week before this my check engine light came on, same code 3 times came up for eval, emissions ECT... Now no codes are showing since the wrench light came on Sunday and my car stopped moving.

NHTSA complaint #11517771 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My 2014 Edge has the same issue that is getting solved by The NHTSA recall number, 22S43. The vehicle is not going into park.

NHTSA complaint #11490701 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2014 ford edge backorder prevention, identical to the recall for 2021 & 2022 edge recall for distorted or camera not available NHTSA Campaign Number: 22V151000. This recall should be expanded to include other years including 2014 edge as these vehicles are having the same issue. This happens every day and as soon as you put the vehicle into reverse.

NHTSA complaint #11460238 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back up camera video is upside down. It is like this 95% of the time, occasionally it will be in the correct position. Sometimes the screen is all black, but mostly is is upside down making it very difficult to use when parking!

NHTSA complaint #11456971 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When the vehicle reaches up to 80,000 miles or so, you may hear a clicking or clunking in the rear when turning or ascending. Nowhere listed in the driver's manual is a power transfer unit mentioned. Obviously, the fluid in this part has to be changed every 30,000 miles. Resulting in a very expensive repair if not done so. I am being quoted 2500.00 for the part and installation by a ford dealer. The power transfer unit blew up, has black oil and metal fragments in it.

NHTSA complaint #11445214 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The contact owns a 2014 Ford Edge. The contact stated while driving 40 MPH and approaching a stop sign, she had to depress the brake pedal to the floor to stop the vehicle. The contact also stated she heard an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake booster to be replaced. The vehicle was repaired but on 11/8/2021, she began to experience the failure again. The contact took the vehicle back to local dealer, where it was diagnosed with needing the brake master cylinder to be replaced. The master cylinder was replaced 11/22/2021 but failed to fix the failure. The dealer informed the contact that the hydraulic control unit needed to be replaced. The vehicle was not repaired but was pending the repair. The manufacturer had been informed of the failure. The failure mileage was 64,800 as of 2/14/2022. The contact stated that the hydraulic control unit was not replaced and the vehicle was taken to another mechanic. The right rear caliper piston was repaired. The failure has not reoccurred.

NHTSA complaint #11441254 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Heat and defrost malfunction. Driver side blows cold defrost and hot on passenger side. Potentially a safety issue as there is no way to defrost driver side windshield in cold weather

NHTSA complaint #11433706 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving the wrench light will come on, vehicle will lose all power and vehicle becomes difficult to steer and brake. Once the vehicle stops vehicle needs to shut down, wait several minutes and then restarted. Once vehicle is on again the light goes out

NHTSA complaint #11430547 — an unverified report by a vehicle owner.