80 of the
1,630 complaints about the 2017 Ford Edge are about the
other systems — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
47,220 miles.
Component Failure: Engine - I am reporting a dangerous engine defect in my 2017 Ford Edge which involves the 2.0L EcoBoost I4 F DOHC 14v engine. My vehicle has experienced total engine failure due to coolant leaking into the engine cylinders. This is a known design flaw documented by Ford in TSB 19-2346, yet no safety recall has been issued for the Edge model. This defect poses a significant safety risk as it can lead to sudden engine stalling, loss of power while driving, and potential engine fires due to overheating. My vehicle started having issues with coolant levels in December 2025, which led to believe that it was the water pump. This was the first indicator that coolant was leaking somewhere. The repair shop replaced the water pump along with the thermostat and heater hose. Later that week the vehicle started stalling and left my daughter stranded. It was able to be jumped and driven to a shop where the battery was replaced thinking that maybe that was the issue. Within 24 hours the engine started backfiring which left my daughter stranded again. The vehicle was towed to the shop and water pump was replaced again under the warranty but the vehicle just kept backfiring and wouldn't start. It was towed to a Ford dealership where they said that it may need a new engine. Ford knew of the coolant engine intrusion issue and pretended that they didn't know what caused the engine failure and the only solution is an $8k new engine. This has caused an impact and financial burden. My vehicle is currently inoperable. I am facing a repair estimate of $8,000 – $10,000 in addition to all the prior repairs leading up to this catastrophic engine failure . My daughter was left stranded twice and other owners are being left stranded as well with dangerous, failing vehicles because Ford has not transitioned this TSB into a formal recall or Customer Satisfaction Program (CSP), despite the clear risk of engine failure at highway speeds. My Ford Case # CXH06505814-Q0P6Z4
NHTSA complaint #11751818 — an unverified report by a vehicle owner.
Rochester, MI
UNKNOWN OR OTHER
I am writing to express my concern with how Ford is handling Safety Recall 25S89. I have had numerous incidents where the camera has failed when backing up and have photos to document these instances. I brought my 2017 Edge to the dealership today and was told that it did not need replacement. So, it's "safe" to have the camera display a blank screen some of the time? I would think that the rationale behind a backup camera is that it is safe 100% of the time or it should be replaced. If a part fails only some of the time, is it considered a safe part per the NHTSA? I would really appreciate hearing back from someone at NHTSA on this issue and perhaps there needs to be review with Ford on how this is being handled.
NHTSA complaint #11743196 — an unverified report by a vehicle owner.
Keokuk, IA
UNKNOWN OR OTHER
MY FORD EDGE STARTED RUNNING ROUGH, THE TEMPERATURE WAS INCONSISTENT, AND IT WAS HAVING ISSUES STARTING. THE FINAL STRAW WAS THE HEAT STOPPED WORKING IN THE MIDDLE OF WINTER. WE NOTICED THAT THE COOLANT WAS CONSISTENTLY LOW BUT THAT WAS AN ONGOING ISSUE. WE TOOK THE CAR TO THE FORD DEALER FOR A DIAGNOSTIC AND THEY CONFIRMED IT WAS A COOLANT LEAK INTO THE ENGINE AND IT NEEDED AN ENGINE REPLACEMENT. WE PAID ALMOST $10,000 FOR AN ENGINE REPLACEMENT AS WITHOUT IT THE CAR WAS WORTHLESS AND A TICKING TIME BOMB. I DIDN'T FEEL FINE SELLING IT TO SOMEONE LIKE THAT, SO WE REPAIRED THE VEHICLE WHICH HAD APPROXIMATELY 65,000 MILES ON IT AT THE TIME AND PAID OUT OF POCKET AS FORD WAS NOT WILLING TO HELP WITH THE EXPENSE AT ALL. THE CAR WAS IN PERFECT SHAPE AND LOW MILEAGE, THAT WAS A PRETTY BIG ISSUE AND PRICE TO PAY FOR A VEHICLE WITH LESS THAN 70,000 MILES ON IT.
NHTSA complaint #11738749 — an unverified report by a vehicle owner.
Hollister, CACrash
UNKNOWN OR OTHER
The 2017 Ford edge was parked in a parking spot, the shifter visually and physically engaged in the park position. Exited the vehicle went into the store. A vehicle passing by behind the Ford edge, noticed it slowly rolling backwards and did not stop colliding with the back of her truck. The Ford edge still showed as it was in park during this occurrence After for the research, it does appear that Ford does have an issue with this and it is a known issue just no specific recall issued for this specific Ford edge
NHTSA complaint #11736868 — an unverified report by a vehicle owner.
Bonaire, GA
UNKNOWN OR OTHER
No incident has happened yet, my complaint it that there is a safety recall that can affect the rear brake lines on my vehicle, and if the fail it could cause an accident. This vehicle is 9 years old and there still is no solution available from the manufacturer!!! This certainly doesn't seem like a timely way to address a brake related safety recall.
NHTSA complaint #11724564 — an unverified report by a vehicle owner.
San Antonio, TX
UNKNOWN OR OTHER
I had a recall performed last year because my car wouldn’t drive no matter what gear I shifted it into, that was the shifter cable recall. This December I was driving and the car started to roll backwards and now no matter what gear I shifted in unless it was in e brake.
NHTSA complaint #11721843 — an unverified report by a vehicle owner.
Acworth, GA
UNKNOWN OR OTHER
at this point, I have been told to come in for a diagnostic check (my time off from work), but no parts and cannot fix it if the brake hose is leaking, my rear view camera is acting up at least on a weekly basis, can be at times more often then that, and they do not have the parts, also Ford is NOT making the parts at this time per warrentary employee at the dealership. ???? so consumer safety with FORD is - do not care about customer safety? i have to stop and take time for a diagnostic check, to be told yes or no if yes nothing can be done, if no let's say in a week it start to leak, again the parts are no being made at this time my recall letter is from 9/1/2025 over 5 months almost half a year and parts are not being made??? INCREASE IN STOPPING DISTANCE INCREASES THE RISK OF A CRASH. i thought customer safety was to protect from physical harm, Ford is not doing this so now , was i sold a lemon that cannot be fixed? try backing up from the driveway into the cudelsac and viewing for kids, and pets then all of a sudden camera jumps to moving lines and scares the crap out of you making you jump (while driving) please assist me understanding why part are not being made for these Ford Edges i know i am NOT the only Ford Edge on the road i see them when i am on the road. Can we PLEASE ensure not just drivers of the Ford Edge safety the to potential damage and injuries to the other vehicle or pedestrian that could be hit by these recall Ford Edges with NO repairs in site or parts being made
NHTSA complaint #11712453 — an unverified report by a vehicle owner.
Sandy, UT
UNKNOWN OR OTHER
Recall notices sent out September 2025, no updates have been provided. I have contacted the dealer for additional support, and they just can confirm parts are not available. One of the recalls is for potential leaks from a flexible break line; seem that in six months parts would be available for something as serious as a break line; even the recall states it could lead to loss of breaking resulting in an accident.
NHTSA complaint #11709118 — an unverified report by a vehicle owner.
East Grand Rapids, MI
UNKNOWN OR OTHER
TWO NHTSA NOTIFICATIONS RECEIVED IN SEPTEMBER 2025 AND HAVE YET TO BE CONTACTED BY FMC REGARDING REPAIRS. HAVE CONCERNS WITH BRAKE LINE RECALL AND AT CURRENT TIME HAVE COMPLETELY BLURRED CAMERA, AND UNABLE TO VIEW REAR CAMERA WHILE BACKING UP. CONTACT LOCAL DEALER REGARDING REPAIRS BUT THEY ARE UNABLE TO MAKE REPAIRS UNTIL FMC NOTIFICATIONS. HOW LONG DOES FMC HAVE TO MAKE REPAIRS ONCE NOTIFIED BY NHTSA?
NHTSA complaint #11705966 — an unverified report by a vehicle owner.
Melbourne, FL
UNKNOWN OR OTHER
2017 Ford Edge, front axle and ball joint had to be replaced around 33K- still under extended warranty.. Now same or opposite ball joint /axle making click/ ping at 43K no longer under warranty, cant tell left or right axle/ball joint. Will have to take it in to ford at Melbourne Fl at personal expense.. Probably next month...
NHTSA complaint #11699781 — an unverified report by a vehicle owner.
Aston, PA
UNKNOWN OR OTHER
There are two safety recalls for my car. Service brakes and rear camera. The camera stopped working four years ago. I took it to ford, they said we can replace it for $1500. However, now they don’t have the parts. What kind of scam is Ford and nhtsa doing? The brake line recall was first reported over four years ago, I know this because I received a letter back then. I was told by the Chapman ford, I nj, that when the parts come in they would contact me. Well that never happened. Again what kind of scam is being run here. I’m 73, I really need this camera repaired, I can’t afford $1500. So when are these parts available. A letter should be sent to all the people with an eta when parts will be available for recalls. Vin [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11697104 — an unverified report by a vehicle owner.
Louisville, KYCrash
UNKNOWN OR OTHER
PLEASE SEE ATTACHED LETTER This complaint is being submitted due to gross negligence in recall communication and manufacturer accountability. This failure in vehicle safety oversight that has already resulted in emotional and financial harm. In September of this year, I submitted an application for a buy-back option to Ford but was denied. This application/request was assigned a case number by Ford: cxh05566445w6s6x2 My vehicle has four unresolved safety recalls, two of which directly caused two accident that could—and should—have been prevented had I been notified of the known safety risks. I did not receive recall notices until after both of the accidents occurred, which demonstrates a systemic failure by the manufacturer, Ford. This negligence is not only irresponsible—it violates basic safety obligations to consumers and the public. I request immediate action from NHTSA to investigate this matter and enforce compliance. A description of the incidents and associated recalls that have incurred are described on the following page. Additionally, just last week while driving on a rural road, my vehicle’s transmission unexpectedly shifted from standard Drive into Sport mode (“S”) on its own without any input from me. This sudden and uncommanded gear change created a dangerous driving situation, and I strongly believe this may be another serious safety defect that has yet to be acknowledged or recalled by the manufacturer. 1. NHTSA Recall Number: 25V572 Recall Date: September 8, 2025 Manufacturer Recall Number: 25S89 Incident Date: January 2025 Incident Description: In January 2025, while backing out of my driveway, the rear-view camera suddenly displayed a distorted image and failed to detect a large tree directly behind my vehicle, causing me to reverse into it. This was not a minor inconvenience—this safety failure could have resulted in serious injury or worse had a child, pedestrian, or another vehicle been behind me at the time. I often have my children and neighborhood kids near my driveway, and I relied on
NHTSA complaint #11693806 — an unverified report by a vehicle owner.
Minden, LA
UNKNOWN OR OTHER
Rear differential has gone bad and needs replaced due to unsafe to drive
NHTSA complaint #11693629 — an unverified report by a vehicle owner.
San Pedro, CA
UNKNOWN OR OTHER
My car loses power when I press the gas. For example, I can come to a stop, wait until it’s safe to turn in front of another car, then try to take off — but the vehicle suddenly loses all power. It won’t accelerate, and I have to keep pressing the gas and hope it goes. Sometimes I have to pull over, put it in park, turn the car off, and restart it before it will drive again. This also happens on the freeway. When this issue happens, the car also shifts very hard afterward, causing it to jump forward. This makes the vehicle extremely unsafe — especially when I am trying to turn in front of cars moving at high speed and my car suddenly loses all power. I have taken the vehicle in five times for the same issue, but the Ford dealership has not been able to repair it. I have also called Ford’s corporate office, but they said they cannot help. I opened a case with the BBB as well, and they advised me to open a case with you. At this point, I am at a complete loss with this issue. I travel with my two kids in the car, and I am honestly afraid to drive it — but I have no other vehicle.
NHTSA complaint #11686889 — an unverified report by a vehicle owner.
Orlando, FL
UNKNOWN OR OTHER
Bad catalyst converter. Needs to be replaced.Vehicle is not even 10 years old
NHTSA complaint #11675170 — an unverified report by a vehicle owner.
Ripley, TN
UNKNOWN OR OTHER
My adaptive steering light came on and my steering wheel turned to the left like I am turning left. I am on social security and can not afford to pay 4000 dollars to have this fixed. Ford has a recall on 2017 edges for this. All these steering wheels are made just alike. This vin# should be included in the recall. I do not want to have an accident due to them not fixing this vehicle. Please help me with this. Thank you.
NHTSA complaint #11648302 — an unverified report by a vehicle owner.
West Valley City, UT
UNKNOWN OR OTHER
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
NHTSA complaint #11634736 — an unverified report by a vehicle owner.
Mayville, WI
UNKNOWN OR OTHER
I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.
NHTSA complaint #11634369 — an unverified report by a vehicle owner.
Montgomery, MN
UNKNOWN OR OTHER
I'm having a issues with the decklift gate adjar with light on while travel. Also it was not closed properly shut tight. Even i open the gate door it won't open or closed. I know it simar with recall driver or passenger adjar door light on in the past. I'm not paying for the adjar decklid parts. Suppose it to be defects parts.
NHTSA complaint #11618229 — an unverified report by a vehicle owner.
Louisville, KY
UNKNOWN OR OTHER
Enginge defect, ecoboost 2.0, Coolant intrusion
NHTSA complaint #11617363 — an unverified report by a vehicle owner.
Huntsville, AL
UNKNOWN OR OTHER
The backup camera doesn't come on when backing up. You can't see persons or objects behind you that could cause injury or death. Vision is obstructed by the build of the SUV in the rear of the vehicle.
NHTSA complaint #11613168 — an unverified report by a vehicle owner.
St Johns, MI
UNKNOWN OR OTHER
Torque converter problem Not available for inspection still on vehicle. Problem was diagnosed by 1 independent and 1 dealer Wrench light has came on 3xs Engine light once 6/16/2024 Wrench light 6/15/2024 & 6/16/2024 Bought 2017 Ford Edge Sport from Carvana in 4/2024 SilverRock Warranty until July 29, 2024
NHTSA complaint #11609016 — an unverified report by a vehicle owner.
Bangor, MI
UNKNOWN OR OTHER
Engine miss fire cylinder number 4 and coolant leak with no visible leak anywhere but now adding half gallon of coolant every couple days. Was told about possible recall of ecoboost 2.0l engine on 2017 ford edge with a coolant leak/miss fire of engine causing destruction of the engine and or causing a fire with the car.
NHTSA complaint #11601543 — an unverified report by a vehicle owner.
Cedar Park, TX
UNKNOWN OR OTHER
Coolant leaked into the engine due to failed parts/seals on the car and therefore it now needs a brand new engine. Ford is aware of this issue and even issued a TSB. According to a mechanic as well as the Ford Dealership Service, it needs a complete new engine.
NHTSA complaint #11601204 — an unverified report by a vehicle owner.
Los Fresnos, TX
UNKNOWN OR OTHER
My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall. It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball. How can my vehicle not fall under this recall due to a number?
NHTSA complaint #11597913 — an unverified report by a vehicle owner.
Tampa, FL
UNKNOWN OR OTHER
Rear camera view unavailable.
NHTSA complaint #11597802 — an unverified report by a vehicle owner.
Austin, TX
UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? -The Engine had to be replaced due to coolant and oil leaking through the 4th cylinder into the engine itself, effectively killing it. How was your safety or the safety of others put at risk? -The car unexpectedly shook very violently, and would not properly accelerate due to the problem. Smoke clouded the street as I drove to the repair shop - and other drivers were worried for mine and others safety. Has the problem been reproduced or confirmed by a dealer or independent service center? -The problem was confirmed by an independent mechanic as well as a Ford dealer, who told me this is a common occurrence with this specific engine, though there is no recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -The Ford dealer inspected the engine and came to the same conclusion as the independent mechanic - the engine had suffered an intrusion of oil and coolant through the 4th cylinder which effectively killed the engine. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -The check engine light had been on for around a year prior. Also, the acceleration had been getting weaker and weaker.
NHTSA complaint #11590459 — an unverified report by a vehicle owner.
BAY ST Louis, MS
UNKNOWN OR OTHER
I have a 2017 Ford Edge and have the issue of intrusion of coolant into the cylinders, which I learned from some research is a known problem that this model is having. It initially was a check engine light. I brought it to an oil change place and they ran the code and said I needed a tuneup. I got a tuneup and the light returned. It caused the engine to overheat. Luckily, I was not stranded but could have easily been stranded with my grandkids in the car on a roadway. The only resolution is a complete engine replacement costing me $8,000 because Ford has not issued a recall on this known problem and is not standing behind their product.
NHTSA complaint #11581798 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
Our 2017 Ford Edge recently started a rattle noise when we start the engine. The noise goes away when we start driving and comes back again when we stop in a signal or take turns…mechanic told us they think it's a broken flexplate and they gave me an estimate of $1500 to fix that issue…[After] reading a few other forum articles regarding this issue what I found out it is a very common issue for Ford, which is almost always a manufacturing fault.”
NHTSA complaint #11581320 — an unverified report by a vehicle owner.
Cottage Grove, MN
UNKNOWN OR OTHER
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
NHTSA complaint #11578567 — an unverified report by a vehicle owner.