Owners have filed 516 complaints
about the 2014 Ford Edge with NHTSA between 2014 and 2026.
The largest single group is the other & unspecified.
Across this model's run it ranks 16 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 26
Against the median year of the Ford Edge. 50 means typical for this
model; 100 means roughly double.
Severity — 32
6.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 51
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1022.7%
Rearview System Braking
715.9%
Warnings
613.6%
Throttlebody/Manifold
511.4%
Camera
511.4%
Latch
49.1%
Door
49.1%
Sun/Moon Roof Assembly
36.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
165.2%
1,000 – 9,999 miles
299.4%
10,000 – 24,999 miles
206.5%
25,000 – 49,999 miles
7323.5%
50,000 – 74,999 miles
7323.5%
75,000 – 99,999 miles
4414.2%
100,000 – 149,999 miles
4213.5%
150,000+ miles
134.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2014peak 21Aug 2026
NHTSA investigations into the 2014 Ford Edge
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE15020Opened 20 May 2015Closed 4 Jan 2016WHEELS:RIM
Wheel Separation
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at...
Recalls on the 2014 Ford Edge
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2020536367 units in Canada
Powertrain
Issue: On certain vehicles, the front link shaft (intermediate shaft) bracket can break. If this happens, there could be a loss of power to the wheels. Also, if this happens and the vehicle is parked without the parking brake applied, the vehicle could roll away. Safety Risk: A loss of power to the wheels or a vehicle rollaway could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front link shaft bracket.
Recall 20151764,618 units in Canada
Fuel System
On certain vehicles, improper nickel plating of certain fuel pump internal components could contaminate the pump, potentially resulting in an inoperative fuel pump. This could result in a no-start condition, or an engine stall without warning and without the ability to restart the vehicle, which could increase the risk of a crash. Correction: Dealers will replace the Fuel Delivery Module (FDM).
Recall 20142808,173 units in Canada
Powertrain
On certain vehicles, the right-side halfshaft retention clip may not have been fully engaged, and could allow the halfshaft to separate. If this were to occur while the vehicle is being driven, it could result in a loss of motive power. If this were to occur while the vehicle is parked on an incline without the parking brake applied, it could result in unintended vehicle movement. Both situations could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect halfshafts for full retention and affect repairs as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
Chester, PACrash
AIR BAGS
I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.
NHTSA complaint #11688877 — an unverified report by a vehicle owner.
Chester, PACrash
UNKNOWN OR OTHER
I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.
NHTSA complaint #11688877 — an unverified report by a vehicle owner.
Chester, PACrash
SERVICE BRAKES
I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.
NHTSA complaint #11688877 — an unverified report by a vehicle owner.
Billings, MTCrash
AIR BAGS
While driving at approximately 10 mph I attempted to make a left hand turn. Something popped in my front end causing my vehicle to immediately pull to the left and into a landscaping rock. The incident caused the entire wheel and left front side to completely break. Air bags did not deploy
NHTSA complaint #11685427 — an unverified report by a vehicle owner.
Billings, MTCrash
SUSPENSION
While driving at approximately 10 mph I attempted to make a left hand turn. Something popped in my front end causing my vehicle to immediately pull to the left and into a landscaping rock. The incident caused the entire wheel and left front side to completely break. Air bags did not deploy
NHTSA complaint #11685427 — an unverified report by a vehicle owner.
Brea, CACrash
UNKNOWN OR OTHER
Backup camera doesn't always display. Had a accident while backing up.
NHTSA complaint #11665598 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Cambridge, WI
UNKNOWN OR OTHER
Rear view camera, image is displayed upside down or will also go blank sometimes.
NHTSA complaint #11754913 — an unverified report by a vehicle owner.
Defiance, MO
UNKNOWN OR OTHER
The rear view mirror backup camera continues to stop working and occasionally camera shows everything 280 degrees upside down. this is a MAJOR safety issue !!!!!!
NHTSA complaint #11748617 — an unverified report by a vehicle owner.
Indio, CA
UNKNOWN OR OTHER
The backup camera works periodically. Over a year ago, I went to Fiesta Ford to complain but it would cost me over $1000 to repair the camera. Many rimes it will start to work and during my back up, the screen would go black. There were several times when this occurred where I almost backed into another car backing up at the same time. The message on the screen says camera currently not available.
NHTSA complaint #11746923 — an unverified report by a vehicle owner.
Indio, CA
BACK OVER PREVENTION: WARNINGS
The backup camera works periodically. Over a year ago, I went to Fiesta Ford to complain but it would cost me over $1000 to repair the camera. Many rimes it will start to work and during my back up, the screen would go black. There were several times when this occurred where I almost backed into another car backing up at the same time. The message on the screen says camera currently not available.
NHTSA complaint #11746923 — an unverified report by a vehicle owner.
Burbank, CA
SERVICE BRAKES
On three separate occasions, the brake pedal has gone all the way to the floor, with braking power reduced to a scary, dangerous level. An independent mechanic ran a diagnostic scan on one of those occasions and received an ABS Module fault. They bled the system, and the brakes worked well (fault went away) -- until the next incident, in which the car decided to randomly 'fix' itself about 20 minutes later. Independent shop and the dealership performed in-depth inspections of the entire braking system and could not find the issue. This hydraulic failure is a documented safety problem on other Edge models and should be the subject of a recall for the 2014 Ford Edge.
NHTSA complaint #11736795 — an unverified report by a vehicle owner.
Phoenix, AZ
SERVICE BRAKES
Brake pedal felt mushy, took vehicle to repair shop and had master cylinder replaced. Problem persisted so took vehicle to a different repair shop and had brake booster replaced. Pedal felt firmer but then a hissing sound could be heard while driving without using brakes. Had brake booster replaced again as well as the vacuum hose connected to booster. Now Pedal goes all the way the floor requiring excessive pressure to stop vehicle and a high pitched hissing sound is heard when applying pressure to brake pedal. Hissing sound still present while car in motion without touching brakes. Vehicle had to be put into neutral to stop. Backing out of driveway, vehicle continues to roll slightly even when Pedal pushed to floor. Mo warning lights have ever come on and brake fluid reservoir needs frequent additions of fluid.
NHTSA complaint #11731754 — an unverified report by a vehicle owner.
Indianapolis, IN
VISIBILITY/WIPER
The backup camera malfunctions, and has been doing so for about a year. When the vehicle is put into REVERSE sometimes the camera screen will be black for a few moments, followed by a message that the camera isn't available, and that I should contact my dealer. Sometimes it will come on, but show an upside-down image. There are active recalls for this problem, but I can't seem to get my VIN on the recall list so that this safety issue can be fixed.
NHTSA complaint #11730526 — an unverified report by a vehicle owner.
Duluth, MN
VISIBILITY/WIPER
Ford has a recall on all back up cameras on Ford Edges due to the camera malfunctioning but they only have the recall back to year 2015. My camera has been malfunctioning forever but I did and do not want to pay to get it corrected. The camera shows everything upside down. I feel Ford should fix every camera that has issues, not just from 2015 and beyond.
NHTSA complaint #11723619 — an unverified report by a vehicle owner.
Hughesville, PA
UNKNOWN OR OTHER
My backup camera has had problems for a least a year and a half with my backup camera being inverted or black at times, more often than functioning correctly. In addition over the last 6 months my entire infotainment center goes black at which time I have no access to climate controls, navigation, radio or Bluetooth connections for cell phone. Consider the recent recall for vehicles one year newer then mine I’m sure there are others within my year and older experiencing this problem
NHTSA complaint #11722777 — an unverified report by a vehicle owner.
North Las Vegas, NV
UNKNOWN OR OTHER
I’ve had some serious problems with my back up camera sometimes it blacks out and turns completely black in the middle of me backing up a few times I almost ran into a car and a person backing up and then when it goes blank all of a sudden I couldn’t see. Also sometimes the picture will turn upside down and get distorted. I was going to get it looked at and I spoke with a friend that has a 2013 Ford edge and said they were having the same problems with their back up camera. So I looked it up online and noticed there’s a recall on all backup cameras on Ford vehicles, it said it started 2015 and up, and it stated that the problems that they were having were the exact same problems that I’m having but when I put my information in, it says there’s no recall on my car so if it’s the specific year, I don’t know, but I’m obviously having the exact same problems with my backup camera and I feel like it’s dangerous and I’m sure I’m not the only vehicle that that’s happened to, especially with them having a recall on their backup cameras. I feel that ford should recall on the backup cameras for more than just the 2015 and up, my model is a 2014 Ford edge sport and definitely is having the exact same problems as the other recalls on their back up cameras
NHTSA complaint #11717454 — an unverified report by a vehicle owner.
Bethlehem, PA
SERVICE BRAKES
Ford has the abs valve on back order for over 700 vehicles with no delivery date in sight. The vehicles are worthless at this point because they can’t be fixed or driven safely.
NHTSA complaint #11714261 — an unverified report by a vehicle owner.
Center Valley, PA
SERVICE BRAKES
In busy traffic brake pedal went all the way to floor almost causing me to hit vehicle in front of me. Vehicle was towed to my mechanic at which time he informed me this is an ongoing issue with Ford and is recall issue. I have contacted my local Ford dealer as well as Ford Motor company and filed a claim.Vehicle has not been repaired. I hope sooner than later Ford will acknowledge this ongoing issue as this is a very catastrophic loss!!
NHTSA complaint #11711812 — an unverified report by a vehicle owner.
Clearwater, FL
SERVICE BRAKES
My ABS module/ hydraulic control unit isn’t working . My ford dealership, Autonation Lincoln Clearwater, could not find a replacement and were told that they weren’t making them anymore . I found that there were recalls on years 2015 and 2016
NHTSA complaint #11711106 — an unverified report by a vehicle owner.
Yorktown, VA
ELECTRICAL SYSTEM
The backup camera on my 2014 Ford Edge is upside down. At night, the picture is completely unrecognizable. This year should have been included in the recent recall.
NHTSA complaint #11707712 — an unverified report by a vehicle owner.
Yorktown, VA
BACK OVER PREVENTION: WARNINGS
The backup camera on my 2014 Ford Edge is upside down. At night, the picture is completely unrecognizable. This year should have been included in the recent recall.
NHTSA complaint #11707712 — an unverified report by a vehicle owner.
Grant, MI
SERVICE BRAKES
I am an automotive service technology teacher, retired. The ABS system on this vehicle failed without warning and without any trouble codes. No lights, no codes. The pedal sinks nearly to the floor, but does engage the brakes once the ABS chambers fill with fluid. But, by the time brakes begin to engage, one's heart skips a beat and it actually takes 1/2 second longer for the brakes to actually work. If not for my tall stature, I might not be able to reach the distance it takes to get hydraulic pressure. Brakes work, but marginally due to interference with floor. My research indicates this is a relatively common problem with these vehicles. Folks need to be warned! A recall is in order; at the very least a service bulletin and a customer notification. I'll fix it, but I shouldn't need to. I'll save the old unit and ship it if anybody wants to inspect it.
NHTSA complaint #11701585 — an unverified report by a vehicle owner.
Sterling, VA
UNKNOWN OR OTHER
THE REAR VIEW CAMERA DISPLAYS A DISTORTED IMAGE ON THE CENTER OF THE DISPLAY SCREEN WHEN THE VEHICLE IS IN REVERSE.
NHTSA complaint #11699654 — an unverified report by a vehicle owner.
Sterling, VA
BACK OVER PREVENTION
The contact owns a 2014 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to an independent mechanic, where it was diagnosed with a rear-view camera system failure. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall which had a similar failure description; however, the vehicle was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11697641 — an unverified report by a vehicle owner.
Goshen, OH
UNKNOWN OR OTHER
Rear back up camera stopped working after image turned upside down for a few days.
NHTSA complaint #11695415 — an unverified report by a vehicle owner.
Knightdale, NC
VISIBILITY/WIPER
faulty rear-view camera
NHTSA complaint #11695168 — an unverified report by a vehicle owner.
Douglasville, GA
BACK OVER PREVENTION
The contact owns a 2014 Ford Edge. The contact stated that on several occasions for over a year, when the vehicle was shifted into reverse(R), the back over prevention image was turned upside down. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11694536 — an unverified report by a vehicle owner.
Osceola, IN
SEAT BELTS
1) my rear view camera is disoriented when car is in reverse. Sometimes the picture on the screen is upside down or doesnt show anything at all. 2) drivers seat belt does not clip in correctly. I have to push the red button in for the seat belt to clip into place.
NHTSA complaint #11694240 — an unverified report by a vehicle owner.
Osceola, IN
ELECTRICAL SYSTEM
1) my rear view camera is disoriented when car is in reverse. Sometimes the picture on the screen is upside down or doesnt show anything at all. 2) drivers seat belt does not clip in correctly. I have to push the red button in for the seat belt to clip into place.
NHTSA complaint #11694240 — an unverified report by a vehicle owner.
Chester, PACrash
AIR BAGS
I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.
NHTSA complaint #11688877 — an unverified report by a vehicle owner.
Chester, PACrash
UNKNOWN OR OTHER
I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.
NHTSA complaint #11688877 — an unverified report by a vehicle owner.