2017 Ford Edge problems

ENGINE

Ecoboost Coolant Intrusion. 2.0L Ecoboost engines common in (2015-2018) models suffer from a design flaw where the coolant leaks directly into the combustion cylinders. Took my car to to Ford repair shop Lucas Ford on [XXX] in New Jersey and they said I need a new engine due to this exact flaw. I was quoted $9000. If this is a known flaw Ford Company should pay or replace my engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11758283 — an unverified report by a vehicle owner.

ENGINE

Coolant leaked into the engine and the car began shaking and overheating. The check engine light began blinking when this occurred. The shaking of the car and overheating of the engine created unsafe driving conditions in the middle of driving my family to an event. The vehicle still starts but is unsafe to drive given the shaking and persistent concern of overheating.

NHTSA complaint #11758391 — an unverified report by a vehicle owner.

SERVICE BRAKES

The rear brake hose failed while driving, causing a sudden loss of braking power that nearly resulted in a collision. The vehicle had to be coasted onto a side street where we my son was able to get it home very slowly. Called Ford for repair due to open recall on it and now we have to pay for it out of pocket. Will consider suing on my son and other’s behalf due to the inability to replace these hoses proactively and stalling since April 2026.

NHTSA complaint #11757988 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle was driving abnormally rough, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11757656 — an unverified report by a vehicle owner.

STEERING

- My electronic power steering failed. - My steering wheel would lock and not allow the car to turn. - It has been confirmed by an independent service center. They are having to replace the computer module steering service and steering rack and pinion. - No, it has not been inspected by the manufacturer, police or insurance. - The 2 times that the steering wheel would lock up, there would be a warning light for "service AdvanceTrac". This happened twice where the steering wheel would not move while driving, both within 3 days.

NHTSA complaint #11756645 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2017 Ford Edge. The contact stated that while his daughter was driving approximately 65 MPH, the check engine and engine coolant temperature warning lights illuminated, and the message "Engine Coolant over Temperature" was displayed. The vehicle was pulled over to the side of the road to cool down before continuing to drive. The contact stated that water was added to the coolant reservoir at a store, and the vehicle was then driven to the residence. The following day, the vehicle was taken to a dealer where it was diagnosed with rough idling upon starting and coolant intrusion into the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,038.

NHTSA complaint #11756659 — an unverified report by a vehicle owner.

SERVICE BRAKES

- Rear brake hose broke and was leaking fluid (Manufacturer Recall Number 25S87 NHTSA Recall Number 25V544). Remedy unavailable. - Braking and coming to a complete stop became nearly impossible. Had to put the car in park if the car was going to be stopped for a long period of time. - Yes, I took the car to the closest independent service center where they detected the problem. - No, it has not been inspected by the manufacturer, police or insurance. - No, there were no warnings prior to the failure. The warning light for low brake fluid came on when the incident of being unable to stop occurred.

NHTSA complaint #11756642 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard and the stopping distance was extended. Additionally, after adding brake fluid to the brake fluid reservoir, brake fluid leaked from the brake fluid reservoir onto the ground. The vehicle was inspected by an independent mechanic and confirmed that the failure was associated with the recall. The failure mileage was 150,000.

NHTSA complaint #11756530 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that two months later, while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to Firestone, where the vehicle was diagnosed with failed rear flexible brake hoses. The contact's wife was informed that the rear flexible brake hoses needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward or backwards. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the electrical features were disabled and the engine seized. The vehicle was towed to the dealer; however, the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA complaint #11756328 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that two months later, while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to Firestone, where the vehicle was diagnosed with failed rear flexible brake hoses. The contact's wife was informed that the rear flexible brake hoses needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward or backwards. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the electrical features were disabled and the engine seized. The vehicle was towed to the dealer; however, the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA complaint #11756328 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that two months later, while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to Firestone, where the vehicle was diagnosed with failed rear flexible brake hoses. The contact's wife was informed that the rear flexible brake hoses needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward or backwards. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the electrical features were disabled and the engine seized. The vehicle was towed to the dealer; however, the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA complaint #11756328 — an unverified report by a vehicle owner.

ENGINE

2017 FORD EDGE WITH APPX. 82,000 MILES DIAGNOSED WITH COOLANT INTRUSION IN # 3 CYCLINDER (FORD 2.0 LITTER MOTOR)

NHTSA complaint #11754456 — an unverified report by a vehicle owner.

ENGINE

I HAVE A KNOWN ISSUE OF COOLANT INTRUSION IN CYLINDER 2 FORD HAS A TSB 19-2346 AND ARE AWARE OF THE ISSUE I AM ALSO AWARE OF MILLER VS FORD WICH WAS SETTLED JUNE 22, 2026 DUE TO THE SAME ISSUE I AM LOOKING FOR A GOODWILL ENGINE REPLACEMENT FROM FORD.

NHTSA complaint #11753937 — an unverified report by a vehicle owner.

SERVICE BRAKES

Problem: Rear brake flexible hose leak. The right rear flexible brake hose failed as I was driving home. The brake pedal went to the floor. Fortunately, that only occurred one block from my home. I parked my car in my driveway and looked for the source of the problem. My initial thought was that my brake master cylinder may have failed, so I added DOT4 brake fluid to the brake fluid reservoir. The fluid immediately drained to the right rear tire and on to the ground. I did an internet search and discovered the recall. On XXX I called my local dealer (Bob Bell Ford, [XXX]) and the lady confirmed that the flexible brake hose for the recall was NOT available. I asked her to document my phone call and concern. Ford's own web site stated that my vehicle has a Ford recall campaign dated 2025-08-25, Campaign 25S87/25V544. Rear flexible brake hose leak. This is a SAFETY issue. I was advised to get the flexible brake line replaced at an independent repair shop and provide the receipts to them for possible reimbursement from Ford. I was informed that the recall has NOT officially been issued and that I should receive notification in September 2026. On XXX called Ford HQ on their Customer Service line. They recorded my VIN. The lady informed me that the flexible brake line was not available and to wait for the official recall notice. I stated to her, in other words, my car should be a paper weight that can't be used. She understood my concern. The only way that Ford would reimburse me would be if the work was done by a Ford dealer, using Ford parts (that's currently impossible). I advised that I had no choice but to take it to an independent repair shop and use aftermarket parts to get the SUV back on the road. She said that she would advise her superiors of my concern. On XXX, my SUV was towed on a flatbed to Prince's Tire and Auto Service Pasadena MD for repair. On XXX Prince's CONFIRMED that the right rear flexible brake hose had failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.

NHTSA complaint #11753501 — an unverified report by a vehicle owner.

SERVICE BRAKES

Over several days prior to 2/10/2026, my vehicle showed continuous brake fluid loss, brake fluid warning light illumination, and significantly increased pedal travel, causing extended stopping distance and near loss of braking. On 2/10/2026 I brought the vehicle to AutoNation Ford Frisco (WO #963104); their OASIS report confirmed open recall 25S87 — rear brake flexible hose leak — on my VIN. The advisor confirmed no remedy was available and advised against driving until Ford released a fix. Because this was my only vehicle and it was unsafe to operate, I had no option but to take it to an independent shop, which confirmed and repaired the failed rear brake hose. This defect posed a serious risk of extended stopping distance and reduced braking capability, endangering myself and others on the road. Documentation (dealer work order, OASIS report, repair invoice) available upon request. Total out-of-pocket cost: $959.60

NHTSA complaint #11753277 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the low brake fluid warning light illuminated. The brake fluid reservoir was refilled; however, the failure reoccurred. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test within several days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

NHTSA complaint #11752057 — an unverified report by a vehicle owner.

ENGINE

My motor failed me in my 2017 ford edge 2.0. Very bad misfire from the famous coolent problem caused by Fords decision to make a bad design with coolent ports between the cylinders, that as had my car bucking and was actually very dangerous on the highway i broke down on. Almost cause a accident. When this happen i lost brakes for a second. Car was clunking and bucking do to the motor not running probably with the misfire and motor filled with coolent.. I have 90k miles on this car. Ridiculous. There's no recall yet which is very unprofessional on ford end to make people pay for this fix that is uncontrollable and very pricey

NHTSA complaint #11752004 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Component Failure: Engine - I am reporting a dangerous engine defect in my 2017 Ford Edge which involves the 2.0L EcoBoost I4 F DOHC 14v engine. My vehicle has experienced total engine failure due to coolant leaking into the engine cylinders. This is a known design flaw documented by Ford in TSB 19-2346, yet no safety recall has been issued for the Edge model. This defect poses a significant safety risk as it can lead to sudden engine stalling, loss of power while driving, and potential engine fires due to overheating. My vehicle started having issues with coolant levels in December 2025, which led to believe that it was the water pump. This was the first indicator that coolant was leaking somewhere. The repair shop replaced the water pump along with the thermostat and heater hose. Later that week the vehicle started stalling and left my daughter stranded. It was able to be jumped and driven to a shop where the battery was replaced thinking that maybe that was the issue. Within 24 hours the engine started backfiring which left my daughter stranded again. The vehicle was towed to the shop and water pump was replaced again under the warranty but the vehicle just kept backfiring and wouldn't start. It was towed to a Ford dealership where they said that it may need a new engine. Ford knew of the coolant engine intrusion issue and pretended that they didn't know what caused the engine failure and the only solution is an $8k new engine. This has caused an impact and financial burden. My vehicle is currently inoperable. I am facing a repair estimate of $8,000 – $10,000 in addition to all the prior repairs leading up to this catastrophic engine failure . My daughter was left stranded twice and other owners are being left stranded as well with dangerous, failing vehicles because Ford has not transitioned this TSB into a formal recall or Customer Satisfaction Program (CSP), despite the clear risk of engine failure at highway speeds. My Ford Case # CXH06505814-Q0P6Z4

NHTSA complaint #11751818 — an unverified report by a vehicle owner.

ENGINE

Component Failure: Engine - I am reporting a dangerous engine defect in my 2017 Ford Edge which involves the 2.0L EcoBoost I4 F DOHC 14v engine. My vehicle has experienced total engine failure due to coolant leaking into the engine cylinders. This is a known design flaw documented by Ford in TSB 19-2346, yet no safety recall has been issued for the Edge model. This defect poses a significant safety risk as it can lead to sudden engine stalling, loss of power while driving, and potential engine fires due to overheating. My vehicle started having issues with coolant levels in December 2025, which led to believe that it was the water pump. This was the first indicator that coolant was leaking somewhere. The repair shop replaced the water pump along with the thermostat and heater hose. Later that week the vehicle started stalling and left my daughter stranded. It was able to be jumped and driven to a shop where the battery was replaced thinking that maybe that was the issue. Within 24 hours the engine started backfiring which left my daughter stranded again. The vehicle was towed to the shop and water pump was replaced again under the warranty but the vehicle just kept backfiring and wouldn't start. It was towed to a Ford dealership where they said that it may need a new engine. Ford knew of the coolant engine intrusion issue and pretended that they didn't know what caused the engine failure and the only solution is an $8k new engine. This has caused an impact and financial burden. My vehicle is currently inoperable. I am facing a repair estimate of $8,000 – $10,000 in addition to all the prior repairs leading up to this catastrophic engine failure . My daughter was left stranded twice and other owners are being left stranded as well with dangerous, failing vehicles because Ford has not transitioned this TSB into a formal recall or Customer Satisfaction Program (CSP), despite the clear risk of engine failure at highway speeds. My Ford Case # CXH06505814-Q0P6Z4

NHTSA complaint #11751818 — an unverified report by a vehicle owner.

ENGINE

I just bought this used ford edge for my high school daughter. I took it to two different mechanics. Both indicated misfiring happening which means need a new engine. Mechanics said this is widely known issue. Why can dealers sell these cars with a widely known defect. This will create undue financial hardship to me and my family. My stress and anxiety are terrible on this issue.

NHTSA complaint #11751958 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11751492 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11750823 — an unverified report by a vehicle owner.

SEAT BELTS

The contact owns a 2017 Ford Edge. The contact stated that while attempting to secure the front driver's side seat belt, the seat became detached from the floorboard of the vehicle. Due to the failure, the driver could not be secured by the seat belt as needed. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet contacted or notified of the failure. The failure mileage was 74,000.

NHTSA complaint #11749912 — an unverified report by a vehicle owner.

ENGINE

2017 Ford Edge started generating codes for misfires on Cylinder #2. The recommendation was to replace all spark plugs and ignition coils. This work was performed and the code was cleared. In a few days the same code re-appeared. I took our Edge to a Ford dealership in Clarksville TN. The diagnosis is that the engine suffers from coolant intrusion in cylinder #2. The dealership wants $10,000 to replace the long block. Since this is a known manufacturer defect by Ford Motor Company shouldn't we receive some financial assistance to have this engine replaced. The vehicle has 80000 miles on it. Any help is appreciated!

NHTSA complaint #11749770 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated intermittently. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was taken to AutoZone, where diagnostic trouble code: B41-49 was retrieved, indicating an electronic brake failure. The vehicle was not repaired. The contact stated that the failure reoccurred while driving. The contact turned off and restarted the vehicle. Upon driving a short distance, the transmission park warning light illuminated, and the transmission independently shifted to park(P). The contact stated that the vehicle was inoperable. The dealer was made aware of the failure and advised the contact to bring the vehicle in for a diagnostic test. The vehicle was not diagnosed or repaired. The contact researched the failure and became aware that the vehicle was previously repaired under NHTSA Campaign Number: 22V413000 (Power Train) in December 2025. The manufacturer was made aware of the failure and confirmed that the recall repair was completed in December 2025. The contact was informed that the vehicle was not currently covered under a recall and was referred to the NHTSA Hotline to report the safety failure. The failure mileage was approximately 52,000.

NHTSA complaint #11748494 — an unverified report by a vehicle owner.