FaultScore

2024 Ford Edge driver assist problems

10 of the 50 complaints about the 2024 Ford Edge are about the driver-assist systems — 20% of everything reported for this model year. Half of the failures with a mileage on record happened before 9,000 miles.

D

10

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Back Over Prevention 6 60.0%
Blind Spot Detection 1 10.0%
Assist 1 10.0%
Automatic Emergency Braking 1 10.0%
Camera 1 10.0%

Driver Assist & Collision Avoidance across every Ford Edge year

2011 27 6.2%
2012 11 2.5%
2013 57 13.1%
2014 42 9.7%
2015 43 9.9%
2016 33 7.6%
2017 52 12.0%
2018 31 7.1%
2019 20 4.6%
2020 46 10.6%
2021 31 7.1%
2022 31 7.1%
2024 10 2.3%

What owners said

Filed with NHTSA, in their own words.

at 26,000 miles Bluffton, SC

BACK OVER PREVENTION

The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was performed but the issue persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank image. The failure also affected the radio and the air conditioning system and the air conditioning was inoperable. The approximate failure mileage was 26,000.

NHTSA complaint #11746725 — an unverified report by a vehicle owner.

Bowling Green, KY

BACK OVER PREVENTION

The contact owns a 2024 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.

NHTSA complaint #11734314 — an unverified report by a vehicle owner.

Geneseo, IL Crash

BACK OVER PREVENTION

The contact owns a 2024 Ford Edge. The contact stated that while the contact's daughter was reversing, the rear-view camera seized. The contact's vehicle crashed into a vehicle that was parked behind the contact's vehicle. No injuries. In addition, the contact stated that the rear-view camera displayed a frozen image. The contact stated that the failure was not identified until after the crash. The image was still displayed on the rear-view camera display after the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. No Police report was filed. The contact received a recall notification, NHTSA Campaign Number: 26V124000 (Back Over Prevention) however, the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11732459 — an unverified report by a vehicle owner.

Middleton, WI

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN

NHTSA complaint #11711860 — an unverified report by a vehicle owner.

Middleton, WI

LANE DEPARTURE: ASSIST

tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN

NHTSA complaint #11711860 — an unverified report by a vehicle owner.

Lander, WY

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

See attached document for complaint.

NHTSA complaint #11699387 — an unverified report by a vehicle owner.

Lander, WY

BACK OVER PREVENTION

See attached document for complaint.

NHTSA complaint #11699387 — an unverified report by a vehicle owner.

Lander, WY

LANE DEPARTURE: BLIND SPOT DETECTION

See attached document for complaint.

NHTSA complaint #11699387 — an unverified report by a vehicle owner.

at 9,000 miles Spring, TX

BACK OVER PREVENTION

The contact owns a 2024 Ford Edge. The contact stated that after shifting to reverse(R) and then to drive(D), the image from the rear-view camera was still displayed on the screen. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000.

NHTSA complaint #11694752 — an unverified report by a vehicle owner.

at 4,700 miles Gastonia, NC

BACK OVER PREVENTION

The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that employees occasionally reported that while reversing, the center display was blank. There was no warning light illuminated. The vehicle was taken to a local dealer; however, the contact was informed that parts were not yet available, and the vehicle could not yet be repaired. The approximate failure mileage was 4,700. VIN tool confirms parts not available.

NHTSA complaint #11661464 — an unverified report by a vehicle owner.

← Full 2024 Ford Edge report