2013 Ford Edge driver assist problems

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Back up camera displays upside down image when vehicle is placed in Reverse making it extremely difficult to determine images pertaining to the safe operation of my vehicle while performing backing up or checking for obstacles; i.e. pedestrians, pets, bicycles, nearby vehicles or other objects that can cause damage to my vehicle. My vehicle was purchased in 2025 and was informed that this has been a known issue by Ford but a recall has not been issued yet.

NHTSA complaint #11747938 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The safety system back up camera has been malfunctioning for 18 months. At times the image will be inverted, at times it will appear to be zoomed in very close, but most of the time it does not work at all. The alerts (beeping) that should be occurring when identifying a hazard do not work. The horn no longer works. Several times the entire electrical system will shut off and then reset. There have not been any warning lights on the dash to indicate why this is happening. My vehicle has not been examined by a dealer or independent service center.

NHTSA complaint #11744998 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

On the 2013 Ford edge I own the backup camera fails frequently and without warning. Sometimes the camera will not work at all when the transmission is placed in reverse, other times the camera will fail while during the process of backing up. Problem - does not work at all: When the car is placed in reverse the camera projects a blue screen then states the camera is not available, this happens when it does not work at all. Problem - shuts down while in use: Turns off while in use, one has the rear camera view when backing up, then the camera does one of two things it flips flops (top to bottom) or flashes a blue screen then states the camera is not available. And then sometimes the camera will work for one to three times (the camera is working while backing up, turn the vehicle off, exit / re-enter the vehicle and it works for backing up, but the next time the vehicle is entered and placed in reverse the camera is not working at all and the message reads camera is not available. This has been occurring on a more frequent basis over the last month

NHTSA complaint #11744849 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

The backup camera glitches repeatedly. Have to put in park then reverse and repeat until it displays. When it is producing the error, the alerts are not received to assist with alerting the driver of any potential hazards and you are unable to see due to camera not working. Also, happened in our 2014 Ford Escape. Although I paid the dealership $600+ to replace it. Now receiving a notice for my 2017 Ford Edge regarding the malfunctioning camera and wondering why either of the other vehicles were not included in this recall.

NHTSA complaint #11740899 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the camera was inoperable. The contact referenced NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The vehicle was driven to a dealer. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,000.

NHTSA complaint #11723138 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, putting the driver/passengers at danger along with other vehicles in the vicinity. The ABS control module with HCU is the part that failed. Ford part # CT4Z-2C405-A. Per the dealership and per Ford, this part is now obsolete and unavailable, which means the vehicle is currently unsafe to drive and unusable. Ford does not have any plan at the moment to correct this issue.

NHTSA complaint #11711271 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The brake booster had a recall but it should have never just have been the booster. The brake system on this is dangerous. I had the booster replaced and the valve got stuck in the HCU and cause brakes to fail. This has been a common issue amongst people and yet this is not a recall. The dealership just quoted me $3200. That's absurd for an issue thats obviously a common huge problem for people

NHTSA complaint #11710105 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The backup camera rarely works. It either has a black screen, an upside-down image or the image has lines through it. This puts me, my passengers and pedestrians in danger while trying to reverse out of parking spaces. There is a recall for newer Ford Edges but not for a 2013 so Ford is aware of the issue. I also previously owned a different 2013 Ford Edge and it had the same problems.

NHTSA complaint #11702737 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an upside-down and fuzzy image. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed rear-view camera system. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The contact owns another Ford vehicle that experienced a similar failure, and the vehicle was included in the recall. The contact was informed by the independent mechanic to wait for a recall notification for the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11700653 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blurry upside-down image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11697911 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated while attempting to start the vehicle, the rearview camera displayed a blank screen and was glitching. A dealer was contacted. The vehicle taken to the dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 108,000.

NHTSA complaint #11695236 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

The rearview camera does not function properly. Most of the time, it shows a blank screen or nothing at all. Sometimes it tells me to contact the dealership. Other times, it shows the camera view but upside down. It puts myself and others at risk because I can't see clearly when I am backing up. The problem is covered by a known recall. However, my vehicle is not covered by the recall.

NHTSA complaint #11689459 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN or the model year was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000.

NHTSA complaint #11689174 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

A few years ago, I brought my Edge into a dealership in Shawnee Mission, KS (Shawnee Mission Ford) for the rearview camera malfunctioning. What occurs is, once I put the car in reverse, the camera will, sometimes come on, once I begin backing out, the camera will shut off and a message will appear. On some occasions, the camera will operate, but 9 times out of 10 it will always go black with a pop up message. I want my vehicle to be included in the recall if the backup camera is the issue please.

NHTSA complaint #11689194 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The backup camera stopped working consistently in June 2025. Safety recall has been issued for 2015 vehicles and newer, but not for 2013 and 2014 years. Ford dealer said the camera needs to be replaced for $740, but numerous online comments show other Ford owners with the same issue starting at the same time. I believe this is a software issue, and would like 2013 Ford Edge to be added to safety recall.

NHTSA complaint #11687037 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while attempting to reverse, the back over prevention camera malfunction and failed to display an image. There was no warning light illuminated. The vehicle was taken to a local auto body shop where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,953.

NHTSA complaint #11686123 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while shifted into reverse(R), the camera image on the front display screen was black and the message "Contact Dealer" was displayed. The contact stated that the image was constantly black, and the camera or the display had stopped functioning. The contact researched online and related the failure to NHTSA Campaign Number: 25V442000 (Back Over Prevention); however, the VIN was not included in the recall. The contact notified the manufacturer and was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 122,000.

NHTSA complaint #11680749 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated while in reverse(R), the rearview camera displayed a blank image. Additionally, the contact also stated that upon shifting to drive(D), the rearview camera remained activated temporarily. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall, and the contact was provided an estimated fee for the repair. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 63,000.

NHTSA complaint #11677215 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 159,000

NHTSA complaint #11677256 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black and the message "Camera Not Available" was displayed. Additionally, the contact stated that the vehicle had failed to accelerate as needed while depressing the accelerator pedal. The vehicle was taken to the local independent mechanic who was unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 195,000.

NHTSA complaint #11672670 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that the backup prevention camera occasionally went blank while attempting to reverse, and operated as designed occasionally. The message “Camera Unavailable” was displayed. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The contact called the local dealer and was referred to the Ford Recall center for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

NHTSA complaint #11668944 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was distorted or blue. The message "Rearview Camera Unavailable" was intermittently displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.

NHTSA complaint #11668081 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated while reversing, the back over prevention camera failed to function as intended with the back over prevention warning light illuminated. The contact stated that the back over prevention camera displayed a green screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The manufacturer was not made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 139,000.

NHTSA complaint #11667389 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that upon attempting to reverse out of the driveway, the back over prevention rear view camera display failed to function properly. The contact stated that the image displayed was upside down. There was no warning light illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,500.

NHTSA complaint #11666289 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera image was delayed and then became frozen. The vehicle was taken to an independent mechanic, where it was diagnosed with a software failure. The contact was advised to take the vehicle to the dealer for assistance. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11665165 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Probable power brake booster failure, in a panic stop attempt when another motorist ran a red light the vehicle brake pedal became very hard and did not want to stop the vehicle. Other instances include spongy and soft pedal going to the floor with very poor braking. This vehicle was included in FoMoCo Customer Satisfaction Program 13N02 but did not exhibit these symptoms until just recently. These are the exact symptoms covered by the program but time and mileage has expired for this build date even though later models are still covered.

NHTSA complaint #11657622 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that upon attempting to reverse out of the driveway, the rear-view camera image displayed on the center console was upside down. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

NHTSA complaint #11653849 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while attempting to reverse, the back-over prevention camera failed to operate as needed. The contact stated that she had a brain tumor, and it was difficult to use the side-view mirrors while reversing. The vehicle was taken to a dealer and the contact was informed that she would have to pay for a diagnostic test. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed with shifting mechanism failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unavailable.

NHTSA complaint #11597229 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Driving home, I entered my neighborhood and stopped to check my mail; i put my vehicle in park retrieved my mail and began to reverse out of the parking space, doing so the monitor screen flickered then a message came on the screen saying contact manufacturer camera unavailable. I then proceeded to put the car in drive and the message disappeared and the camera came back online. As i entered my driveway i put my car in park then reverse again and things were normal. This morning as i was backing out of my driveway the camera went black as well as no warning alarm or notification that i was approaching an individual and a few kids walking somewhat directly behind me, nearly hitting them. The last incident of the back up camera not working was this morning when i was nearly hit by oncoming traffic in the parking garage as i was trying to pull into a parking space and correct my position. These recent incidents have definitely put both my safety and that of my family in considerable risk as well as children in the neighborhood and at school. System failure: the back up camera Risk: children and adults could have been seriously injured Replacement: no the dealer has not been contacted as of yet 5/15/2024 Vehicle Inspection: none since purchase in 2019 Warnings or messages: Contact your Manufacturer Camera Not Available: 5/12/2024

NHTSA complaint #11588850 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera displayed a distorted image. The contact stated that the rearview camera had previously been replaced in 2020 under warranty. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that there was no recall associated with the VIN and referred her to the manufacturer for assistance. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility); however, the VIN was not included in the recall. The failure mileage was approximately 135,000.

NHTSA complaint #11562982 — an unverified report by a vehicle owner.