FaultScore

Ford Excursion airbag problems

31 of the 1,385 complaints filed about the Ford Excursion are about the airbag system — 2% of everything owners reported. The worst model year for it is 2000.

31

Complaints

2%

Share of all complaints

26

Crashes

0

Fires

Airbags complaints by model year

2000 Excursion 18 58.1%

Median failure at 76,000 miles

2001 Excursion 6 19.4%

Median failure at 154,000 miles

Median failure at 41,800 miles

Median failure at 116,000 miles

Median failure at 108,000 miles

What owners said

2000 Ford Excursion Griffin, GA

AIR BAGS

2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.

NHTSA complaint #11537112 — an unverified report by a vehicle owner.

2004 Ford Excursion at 312,000 miles Stokesdale, NC

AIR BAGS

THE AIR BAG CLOCKSPRING HAS BROKEN WHICH AS TRIGGERED A AIRBAG LIGHT ALSO MY HORN AND CONTROLS HAVE STOPPED WORKING. THE CLOCKSPRING HAS BEEN DISCONTINUED AND ISNT AVAILABLE. NEED A SOLUTION TO THIS ASAP

NHTSA complaint #11229772 — an unverified report by a vehicle owner.

2005 Ford Excursion at 84,000 miles Andrews, NC Crash 1 injured

AIR BAGS

DURING A SINGLE VEHICLE ACCIDENT DUE TO LOSING CONTROL AT, ACCORDING TO THE POLICE REPORT, 65 MPH AND RUNNING FRONT-END FIRST IN TO A ROCKY MOUNTAIN BANK THEN BOUNCING OFF SAID BANK ROTATING THE VEHICLE, AGAIN ACCORDING TO THE ACCIDENT REPORT, ROUGHLY 120-DEGREES THE FACTORY AIRBAG FAILED TO DEPLOY. EVEN WITH THE SEATBELT ON MY CHEST, STERNUM AND RIBS STILL MANAGED TO EITHER BE INJURED BY THE SEATBELT (NO VISIBLE SEATBELT MARKS OR TRAUMA) OR BY IMPACTING THE STEERING WHEEL. BASED ON THE FRONT END DAMAGE, DAMAGE TO THE FRONT SUSPENSION SPRINGS AND THE TRANSFER CASE ALONG WITH THE FRONT AND REAR DRIVESHAFTS COMPLETELY DETACHING THE WRECKER/TOW COMPANY ALSO QUESTIONED WHY THE AIRBAG DID NOT DEPLOY. SAID VEHICLE HAS NOW BEEN ACQUIRED BY COPART AT THE REQUEST OF MY INSURANCE COMPANY DUE TO THE VEHICLE BEING TOTALED. PEOPLE REPOT IS AVAILABLE THOUGH THERE IS NO MENTION OF AIRBAG DEPLOYMENT OR NON-DEPLOYMENT.

NHTSA complaint #11004995 — an unverified report by a vehicle owner.

2004 Ford Excursion at 116,000 miles Cumming, GA Crash

AIR BAGS

AFTER BEING CUT OFF AND LOSING CONTROL OF THE VEHICLE I HIT THE GUARD RAIL HEAD ON AND THEN THE VEHICLE FLIPPED. THE AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10671547 — an unverified report by a vehicle owner.

2004 Ford Excursion at 98,000 miles Oldsmar, FL

AIR BAGS

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT THE HORN WOULD SOUND INDEPENDENTLY WITHOUT THE ENGINE BEING POWERED ON. THE CONTACT HAD TO DISCONNECT THE FUSE TO STOP THE HORN FROM SOUNDING. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHO STATED THAT THE HORN, AIR BAG AND CRUISE CONTROL NEEDED TO BE REPLACED. THE DEALER DID NOT STATE WHY THE HORN WOULD SOUND WITHOUT IT BEING ENGAGED. THE CONTACT STATED THAT THE UNIT HAD BEEN REPLACED PREVIOUSLY BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE FAILURE MILEAGE WAS 98,000.

NHTSA complaint #10522908 — an unverified report by a vehicle owner.

2000 Ford Excursion at 187,000 miles Detroit, MI Crash 2 injured

AIR BAGS

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO THE HIGHWAY RAILING. THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL WITH MINOR INJURIES. THE VEHICLE TOWED TO AN IMPOUND YARD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.

NHTSA complaint #10475322 — an unverified report by a vehicle owner.

2000 Ford Excursion at 145,000 miles Damascus, MD Crash

AIR BAGS:FRONTAL

SWERVED TO MISS A SQUIREL, PURSE FELL FROM CONSOLE AREA, REACHED WITH R HAND TO RETRIEVE, HEADON INTO TELEPHONE POLE TRAVELING APPROX 34MPH, AIRBAGS DIDN'T DEPLOY.

NHTSA complaint #10370803 — an unverified report by a vehicle owner.

2005 Ford Excursion at 132,000 miles Isle OF Palms, SC Crash 2 injured

AIR BAGS

I WAS INVOLVED IN AN ACCIDENT IN MY 2005 FORD EXCURSION AND THE AIRBAGS DID NOT DEPLOY. A MINIVAN PULLED OUT FROM A STOP SIGN AND I HIT HER IN THE SIDE. ALL OF THE VAN'S AIRBAGS DEPLOYED BUT MINE DID NOT.

NHTSA complaint #10336940 — an unverified report by a vehicle owner.

2000 Ford Excursion at 187,000 miles White House, TN Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING 50 MPH SHE EXPERIENCED A FRONTAL VEHICLE CRASH. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELTS DID NOT SECURE HER INTO THE SEAT. THE CONTACT WAS INJURED WHEN HER BODY SLAMMED INTO THE STEERING COLUMN AND WINDSHIELD. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 187,000.

NHTSA complaint #10293238 — an unverified report by a vehicle owner.

2000 Ford Excursion at 75,000 miles Nederland, TX Crash 1 injured

AIR BAGS:FRONTAL

HEAD ON CRASH, AND AIRBAGS DID NOT OPEN.

NHTSA complaint #10221815 — an unverified report by a vehicle owner.

2001 Ford Excursion at 154,000 miles Tomball, TX Crash 1 injured

AIR BAGS:FRONTAL

WAS INVOLVED IN A REAR END COLLISION. THIS ACCIDENT COVERED MY 2001 FORD EXCURSION FROM THE CENTER FRONT OF THE CAR TO THE PASSENGER SIDE OF THE CAR AND THE AIR BAG DID NOT DEPLOY. THE CAR WAS DESTROYED IN THE CRASH.

NHTSA complaint #10218960 — an unverified report by a vehicle owner.

2000 Ford Excursion at 62,308 miles Westland, MI Crash

AIR BAGS:FRONTAL

WHILE DRIVING MY 2000 FORD EXCURSION AT 35 MPH. ON A POSTED 35 MPH. ROAD ANOTHER DRIVER RAN A RED LIGHT, TO AVOID HITTING HIM I VEERED AWAY AND RAN OFF THE ROADWAY STRIKING A TREE HEAD ON. NO FRONT AIR-BAG DEPLOYMENT.

NHTSA complaint #10145506 — an unverified report by a vehicle owner.

2000 Ford Excursion at 100,550 miles Wisconsin Rapids, WI Crash 1 injured

AIR BAGS

MY 2000 FORD EXCURSION INVOLVED IN A REAR END COLLISION - EXCURSION REAR ENDED ANOTHER VEHICLE - AIR BAGS DID NOT DEPLOY ON 8/3/05. EXCURSION WAS TRAVELING 60 MPH AND THE OTHER VEHICLE WAS STOPPED. I PURCHASED THE VEHICLE USED FROM A FORD DEALER. I CONTACTED FORD MOTOR COMPANY 8/9/05 TO REQUEST AN INVESTIGATION IN TO WHY THE AIR BAGS FAILED TO DEPLOY. THE INSURANCE IS GOING TO TOTAL OUT THE VEHICLE. I WOULD LIKE THE AIR BAG FAILURE TO BE INVESTIGATED BEFORE I LOOSE CONTROL OF THE VEHICLE BY SETTLING WITH THE INSURANCE COMPANY. THERE WERE NO WARNING SIGNS THAT THE AIR BAGS WERE DEFECTIVE. I CAN PROVIDE PICTURES IF NEEDED.

NHTSA complaint #10134050 — an unverified report by a vehicle owner.

2002 Ford Excursion at 41,800 miles Hillsboro, GA Crash 2 injured

AIR BAGS:FRONTAL

THE SUV TRUCK WAS INVOLVED IN A T-BONE COLLISION OF 55 MPH AND NEITHER FRONTAL AIR BAGS DEPLOYED. NO ONE WAS TRANSPORTED TO THE LOCAL HOSPITAL, BUT THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES AND THE TRUCK WAS TOTALED BY THE INSURANCE COMPANY. THE DEALER WAS NOTIFIED.

NHTSA complaint #10113503 — an unverified report by a vehicle owner.

2000 Ford Excursion at 76,000 miles Avon, IN Crash 1 injured

AIR BAGS

WHILE DRIVING 60 MPH THE VEHICLE HIT A TELEPHONE POLE HEAD ON. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED MINOR INJURIES. *AK THE DRIVER'S CHEST HIT THE STEERING WHEEL AND HIS CHIN HIT THE WINDSHIELD CRACKING IT. THE VEHICLE WAS TOTALED.

NHTSA complaint #10067219 — an unverified report by a vehicle owner.

2000 Ford Excursion at 35,000 miles Belchertown, MA Crash 1 injured 1 killed

AIR BAGS:FRONTAL

AIRBAGS FAILED TO WORK IN 35 MPH CRASH.

NHTSA complaint #10045960 — an unverified report by a vehicle owner.

2000 Ford Excursion Fort Smith, AR Crash

AIR BAGS

VEHICLE WAS FORCED OFF THE ROAD AND TURNED ONTO ITS RIGHT SIDE AND THE AIR BAGS DID NOT INFLATE. *MR THE VEHICLE HIT THE GRAVEL. *SCC *JB (LAWYER, GARY UDOUJ ON BEHALF OF CLIENT

NHTSA complaint #10044083 — an unverified report by a vehicle owner.

2000 Ford Excursion at 28,000 miles Macomb, MI Crash

AIR BAGS:FRONTAL

2000 FORD EXCURSION WAS INVOLVED IN A HEAD ON COLLISION WITH A FORD FOCUS. THE AIR BAGS DID NOT DEPLOY. $ 10,000.00 IN DAMAGE WAS DONE TO EXCURSION AND FOCUS WAS TOTALED.

NHTSA complaint #10038774 — an unverified report by a vehicle owner.

2000 Ford Excursion Jacksonville, FL Crash

AIR BAGS

THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS TRAVELING AT 40 MPH AND HIT THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10019498 — an unverified report by a vehicle owner.

2001 Ford Excursion LOS Angeles, CA

AIR BAGS:FRONTAL

WHILE DRIVING THE VEHICLE WAS REAR ENDED. AS A RESULT THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT SOME TREES. NONE OF THE AIR BAGS DEPLOYED. THE DEALER HAS BEEN NOTIFIED. *NLM

NHTSA complaint #10015563 — an unverified report by a vehicle owner.

Other Ford Excursion problems