207 of the
12,004 complaints filed about the Ford Expedition
are about the driver-assist systems —
100% of everything owners reported.
The worst model year for it is 2022.
207
Complaints
100%
Share of all complaints
10
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Traveling south onXXX toward [XXX] approx 15 miles south of [XXX]. 3 pm. Was in outside lane. Ford Blue Cruise was engaged. My hands were near the wheel. I noticed a heavy white lane marking coming diagonally from the right outside lane to the inside lane. Evidently this was a painting error. When I approached the abnormal paint line my vehicle swerved abruptly to the left in attempting to follow the lane marking. I was able to grab the wheel at the last moment. With a little force I was able to straighten the vehicle. I believe my vehicle swerved into the inner south lane leading to the median. Fortunately there was no vehicle in the inner lane at the time. I possibly would have collided with another vehicle. No inspection by Ford or inspection independent repair. No warning etc noted. I believe the Blue Cruise followed the highway paint error. I then turned off cruise for remaining trip. I will be especially cautious when using blue cruise in the future or more than likely never use it again. This paint issue may still be present and other ble cruise users may notice the same safety issue that I did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11763359 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera would occasionally display a blank screen, while at other times a "Camera Not Available" warning message was displayed. The vehicle was taken to multiple dealers, where it was diagnosed that the rearview camera had failed and needed to be replaced. The rearview camera was replaced; however, the failure recurred. The contact stated that the rearview camera failure persisted after an unknown recall repair associated with the failure was performed. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11760383 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); but the dealer advised the contact that the recall repair could not be performed without charging for the repair. The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was blue and the message "Camera not Available" was displayed. It was unknown if the vehicle was diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000.
NHTSA complaint #11756808 — an unverified report by a vehicle owner.
On August 11, 2026 at approximately 5:17 PM, the vehicle was traveling about 25–30 MPH and approaching a stop sign. The driver began braking normally, but the vehicle did not adequately slow despite repeatedly pressing the brake pedal. The vehicle continued completely through the stop sign and intersection. Fortunately, no cross traffic was present and no collision occurred. After passing through the intersection, the vehicle slowed while traveling uphill. At approximately 5 MPH, the electronic parking brake automatically applied by the vehicle and brought the vehicle to a stop. After being placed in Park, the vehicle would not shift out of Park and displayed multiple fault messages. FordPass recorded simultaneous faults for Antilock Brakes, Electronic Parking Brake, Powertrain Malfunction/Reduced Power, Pre-Collision Assist, and Blind Spot/Cross Traffic systems. One message specifically stated that the anti-lock brake system had detected a fault and was disabled. After several power cycles, the vehicle could be moved, but an orange wrench remained illuminated and cruise control was unavailable. After being shut down for approximately one hour, the warnings cleared and the vehicle appeared to operate normally. There were no warning lamps, messages, or braking symptoms before the failure occurred. Because the vehicle failed to respond normally to braking and traveled through an intersection, the incident created a serious risk of collision, injury, or death. The vehicle was subsequently towed to an authorized Ford dealership and is currently available for inspection. Dealer diagnosis is pending. The dealer has been asked to preserve the diagnostic trouble code/fault history and investigate the brake, electronic brake booster/ABS, electrical, and related control systems.
NHTSA complaint #11756496 — an unverified report by a vehicle owner.
The ipma module which controls the lane keep assist has stopped working permanently. The dealership has quoted the cost to replace the ipma at over $1,000. The warning light stating that the front camera module and lane keep assist are unavailable appears each time the vehicle is started up.
NHTSA complaint #11754394 — an unverified report by a vehicle owner.
The ipma module which controls the lane keep assist has stopped working permanently. The dealership has quoted the cost to replace the ipma at over $1,000. The warning light stating that the front camera module and lane keep assist are unavailable appears each time the vehicle is started up.
NHTSA complaint #11754394 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a blank screen. The message “Camera Unavailable” was displayed. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer, and the recall repair was completed. The contact was informed that the rear-view camera was inoperable after the recall repair was performed. The contact was informed that a diagnostic test was needed, and a diagnostic fee was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was referred to the dealer for assistance. The failure mileage was approximately 70,000.
NHTSA complaint #11751659 — an unverified report by a vehicle owner.
Intermittent warning of front camera collision / braking malfunction. Usualy less then 10 seconds but on one occassion persisted for about 10 minutes. Has been to dealership for investigation without resolution. Happened last on 7/16/2026. Arrived at dealership withing 20 minutes, they were able to call up the alert on there service advisors computer but could not do further investigation at the time. Vehicle is again scheduled to go to dealership on 3 August 26. Prolonged alert was 6/2/26, immeadiatly went to dealer (within 3 miles) vehicle into dealer fror a week on 7/6/26 without resolution
NHTSA complaint #11750993 — an unverified report by a vehicle owner.
Intermittent warning of front camera collision / braking malfunction. Usualy less then 10 seconds but on one occassion persisted for about 10 minutes. Has been to dealership for investigation without resolution. Happened last on 7/16/2026. Arrived at dealership withing 20 minutes, they were able to call up the alert on there service advisors computer but could not do further investigation at the time. Vehicle is again scheduled to go to dealership on 3 August 26. Prolonged alert was 6/2/26, immeadiatly went to dealer (within 3 miles) vehicle into dealer fror a week on 7/6/26 without resolution
NHTSA complaint #11750993 — an unverified report by a vehicle owner.
ABS break lights and Service Advanced Trac lights flashing and beeping. Eventually Break fluid low lights came on and car would not break when driving . Leaked break fluid on driveway. Car was unable to be driven, no breaks .all happened very quickly and without any reason .i had it towed to a break mechanic and he said it was the ABS modular break line that was broken and there was no more break fluid and it had leaked out . He suggested I send it to the dealership. It sounds like the exact same issue as the recall # 25S47 on campaign 25V314 but my vin number does not fall under they but shows it is the same Kentucky plant and year so I do believe it is the same issue
NHTSA complaint #11750075 — an unverified report by a vehicle owner.
The pre collision avoidance system doesn’t activate at all even though the adaptive cruise control works properly. Has been seen and evaluated by Dealership technician as well as having a Ford engineer remotely logged into the vehicle. All modules have been updated and the issue still isn’t resolved. I was told by the dealership to take it to a different dealer or figure it out on my own.
NHTSA complaint #11749778 — an unverified report by a vehicle owner.
The pre collision avoidance system doesn’t activate at all even though the adaptive cruise control works properly. Has been seen and evaluated by Dealership technician as well as having a Ford engineer remotely logged into the vehicle. All modules have been updated and the issue still isn’t resolved. I was told by the dealership to take it to a different dealer or figure it out on my own.
NHTSA complaint #11749778 — an unverified report by a vehicle owner.
At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident
NHTSA complaint #11748374 — an unverified report by a vehicle owner.
Forward collision system does not work or alert under any circumstances. Vehicle has forward collision mitigation as well as collision mitigation alerting, but neither systems work. Dealer able to verify these systems do not work, but have no recourse for repair, as Ford engineering has not provided a solution.
NHTSA complaint #11748388 — an unverified report by a vehicle owner.
Forward collision system does not work or alert under any circumstances. Vehicle has forward collision mitigation as well as collision mitigation alerting, but neither systems work. Dealer able to verify these systems do not work, but have no recourse for repair, as Ford engineering has not provided a solution.
NHTSA complaint #11748388 — an unverified report by a vehicle owner.