Owners have filed 57 complaints
about the 2025 Ford Expedition with NHTSA between 2025 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 16 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 7
Against the median year of the Ford Expedition. 50 means typical for this
model; 100 means roughly double.
Severity — 100
26.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2025 compares with every other Ford Expedition
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2025peak 8Aug 2026
Recalls on the 2025 Ford Expedition
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V104000
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
Risk: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
25V823000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
Ford Motor Company (Ford) is recalling certain 2025 Lincoln Navigator, F-150, Expedition, Bronco, and Ranger vehicles. The Electronic Brake Booster (EBB) module may malfunction while driving or when the driver is utilizing an Advanced Driver Assistance System (ADAS) feature, resulting in a loss of power brake assist.
Risk: An unexpected loss of power brake assist while driving can extend stopping distance and increase the risk of a crash. Additionally, a loss of power brake assist while ADAS features are engaged can result in the vehicle not braking as expected, increasing the risk of a crash.
25V488000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2025 Lincoln Navigator, F-150, Expedition, Bronco, and Ranger vehicles. The Electronic Brake Booster (EBB) module may malfunction while driving or when the driver is utilizing an Advanced Driver Assistance System (ADAS) feature, resulting in a loss of power brake assist.
Risk: An unexpected loss of power brake assist while driving can extend stopping distance and increase the risk of a crash. Additionally, a loss of power brake assist while ADAS features are engaged can result in the vehicle not braking as expected, increasing the risk of a crash.
25V439000
AIR BAGS:FRONTAL
Ford Motor Company (Ford) is recalling certain 2025 Navigator and Expedition vehicles. The passenger side air bag may have been manufactured incorrectly, which can cause the air bag to deploy with excessive force during a crash.
Risk: An air bag that deploys with excessive force can increase the risk of injury during a crash.
25V198000
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Expedition, and 2024 Lincoln Navigator vehicles equipped with 3.5L GTDI engines. The engine may have a misaligned engine cup plug, which can result in a rapid oil leak.
Risk: A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026079627,267 units in Canada
Lights And Instruments
Issue: On certain vehicles, a software problem with the integrated trailer module (ITRM) may cause the trailer lights not to work when towing. This problem could also cause the trailer brakes not to work on certain vehicles. Note: This problem would cause a "Trailer brake module fault" message to be displayed and turn signal telltale to flash rapidly. This recall also affects certain Super Duty incomplete vehicles. Safety Risk: Trailer lights that don't work could make the vehicle less visible and cause following drivers not to recognize that the vehicle is braking or intends to turn or change lanes. These issues could increase the risk of a crash. Additionally, a loss of trailer brakes could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the ITRM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Recall 2025663120 units in Canada
Brakes
Issue: On certain vehicles, the electronic brake booster (EBB) may not have been manufactured properly. As a result, the EBB could enter a failsafe mode and cause a sudden increase in brake pedal force. This could also cause certain advanced driver assistance systems not to work properly. Safety Risk: A sudden increase in brake pedal force can cause extended stopping distances and increase the risk of a crash. Additionally, driver assistance systems that don't work properly could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the EBB.
Recall 202539260,221 units in Canada
Brakes
Issue: Under certain conditions, a software problem could cause the electronic brake booster motor to shut down. If this happens, there could be a sudden increase in brake pedal force. This could also cause certain driver assistance systems not to work properly. Note: This problem would cause the antilock braking system (ABS), electronic stability control (ESC) and brake warning lights to turn on, warning messages to display in the instrument cluster and a warning chime to sound. Safety Risks: A sudden increase in brake pedal force can cause extended stopping distances and increase the risk of a crash. Additionally, driver assistance systems that don't work properly could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the electronic brake booster module software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Recall 202535811 units in Canada
Seats And Restraints
Issue: On certain vehicles, the passenger-front airbag inflator may not have been manufactured correctly. As a result, the airbag could deploy with too much force. Safety Risk: An airbag that inflates with too much force could create an increased risk of injury in a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front airbag module.
Recall 2025163653 units in Canada
Engine
Issue: On certain vehicles, the engine cup plug(s) may not have been installed properly. As a result, engine oil could leak and cause a loss of power to the wheels. Note: This recall only affects certain vehicles equipped with a 3.5 L turbo engine. Vehicles affected by Transport Canada recall no. 2024-687 also require this repair. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Oil that leaks onto hot components can create the risk of a fire. Additionally, an oil leak could create a hazard for others and increase the risk of a crash. Corrective Action: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the cup plug(s).
Reports where the owner recorded a crash, a fire, an injury or a death.
at 16,000 milesSenatobia, MSCrash
POWER TRAIN
The contact owns a 2025 Ford Expedition. The contact stated that while the vehicle was parked with the parking brake activated, the contact’s wife returned to the vehicle and became aware that the vehicle had rolled away and crashed into a parked vehicle. There was no warning light illuminated prior to failure. There was no injury sustained. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact mentioned the vehicle was serviced prior to the failure for a tailgate issue, where the vehicle was reprogrammed. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
NHTSA complaint #11747639 — an unverified report by a vehicle owner.
at 16,000 milesSenatobia, MSCrash
PARKING BRAKE
The contact owns a 2025 Ford Expedition. The contact stated that while the vehicle was parked with the parking brake activated, the contact’s wife returned to the vehicle and became aware that the vehicle had rolled away and crashed into a parked vehicle. There was no warning light illuminated prior to failure. There was no injury sustained. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact mentioned the vehicle was serviced prior to the failure for a tailgate issue, where the vehicle was reprogrammed. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
NHTSA complaint #11747639 — an unverified report by a vehicle owner.
St Johns, FLFire
WHEELS
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely. The fire spread very rapidly and it's a total loss. The fire department responded and extinguished the fire. The fire appears to have originated in the hybrid battery area. The were no warnings. Safety risk: the fire occurred while vehicle was moving on a public highway with occupants inside, and spread very quickly after stopping. The Highway Patrol attended the scene and a police report was filled, incident documented. I'm reporting this as a serious safety concern.
NHTSA complaint #11743790 — an unverified report by a vehicle owner.
St Johns, FLFire
ELECTRICAL SYSTEM
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely. The fire spread very rapidly and it's a total loss. The fire department responded and extinguished the fire. The fire appears to have originated in the hybrid battery area. The were no warnings. Safety risk: the fire occurred while vehicle was moving on a public highway with occupants inside, and spread very quickly after stopping. The Highway Patrol attended the scene and a police report was filled, incident documented. I'm reporting this as a serious safety concern.
NHTSA complaint #11743790 — an unverified report by a vehicle owner.
St Johns, FLFire
FUEL/PROPULSION SYSTEM
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely. The fire spread very rapidly and it's a total loss. The fire department responded and extinguished the fire. The fire appears to have originated in the hybrid battery area. The were no warnings. Safety risk: the fire occurred while vehicle was moving on a public highway with occupants inside, and spread very quickly after stopping. The Highway Patrol attended the scene and a police report was filled, incident documented. I'm reporting this as a serious safety concern.
NHTSA complaint #11743790 — an unverified report by a vehicle owner.
Holden, LACrash
STEERING
While driving in heavy traffic on Interstate 10 west bound, I made a right blinker lane change. Right after complete lane change, vehicle emergency brake applied putting me into a spin and steering was fighting me trying to correct thus causing 2 impacts to a vehicle on side of me. It was light drizzle and dash cam footage is available of vehicle taking control.
NHTSA complaint #11740961 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tucson, AZ
UNKNOWN OR OTHER
Relating to NHTSA ID Number 11027142 (Ford SSM 5446 and purported remedy SSM 54692). Experience a left turn signal that is automatically erroneously activated after a sharp right hand turn with right turn signal activated. There are two other complaints filed with NHTSA regarding this problem. In my case the left turn signal DOES NOT CANCEL AFTER RETURN TO CENTER. This is a potentially dangerous situation, since other drivers don't know what moves you might be intending to make. Ford claims SSM 54692 is a remedy with part number SL1Z-13K359-AA installation. This part was installed on 8/5/26 and did NOT remedy the problem. Since then have been awaiting contact from dealer re Ford engineers solution. Dealer's communications have been quite lacking.
NHTSA complaint #11758895 — an unverified report by a vehicle owner.
Weatherford, TX
ELECTRICAL SYSTEM
On August 11, 2026 at approximately 5:17 PM, the vehicle was traveling about 25–30 MPH and approaching a stop sign. The driver began braking normally, but the vehicle did not adequately slow despite repeatedly pressing the brake pedal. The vehicle continued completely through the stop sign and intersection. Fortunately, no cross traffic was present and no collision occurred. After passing through the intersection, the vehicle slowed while traveling uphill. At approximately 5 MPH, the electronic parking brake automatically applied by the vehicle and brought the vehicle to a stop. After being placed in Park, the vehicle would not shift out of Park and displayed multiple fault messages. FordPass recorded simultaneous faults for Antilock Brakes, Electronic Parking Brake, Powertrain Malfunction/Reduced Power, Pre-Collision Assist, and Blind Spot/Cross Traffic systems. One message specifically stated that the anti-lock brake system had detected a fault and was disabled. After several power cycles, the vehicle could be moved, but an orange wrench remained illuminated and cruise control was unavailable. After being shut down for approximately one hour, the warnings cleared and the vehicle appeared to operate normally. There were no warning lamps, messages, or braking symptoms before the failure occurred. Because the vehicle failed to respond normally to braking and traveled through an intersection, the incident created a serious risk of collision, injury, or death. The vehicle was subsequently towed to an authorized Ford dealership and is currently available for inspection. Dealer diagnosis is pending. The dealer has been asked to preserve the diagnostic trouble code/fault history and investigate the brake, electronic brake booster/ABS, electrical, and related control systems.
NHTSA complaint #11756496 — an unverified report by a vehicle owner.
Weatherford, TX
SERVICE BRAKES
On August 11, 2026 at approximately 5:17 PM, the vehicle was traveling about 25–30 MPH and approaching a stop sign. The driver began braking normally, but the vehicle did not adequately slow despite repeatedly pressing the brake pedal. The vehicle continued completely through the stop sign and intersection. Fortunately, no cross traffic was present and no collision occurred. After passing through the intersection, the vehicle slowed while traveling uphill. At approximately 5 MPH, the electronic parking brake automatically applied by the vehicle and brought the vehicle to a stop. After being placed in Park, the vehicle would not shift out of Park and displayed multiple fault messages. FordPass recorded simultaneous faults for Antilock Brakes, Electronic Parking Brake, Powertrain Malfunction/Reduced Power, Pre-Collision Assist, and Blind Spot/Cross Traffic systems. One message specifically stated that the anti-lock brake system had detected a fault and was disabled. After several power cycles, the vehicle could be moved, but an orange wrench remained illuminated and cruise control was unavailable. After being shut down for approximately one hour, the warnings cleared and the vehicle appeared to operate normally. There were no warning lamps, messages, or braking symptoms before the failure occurred. Because the vehicle failed to respond normally to braking and traveled through an intersection, the incident created a serious risk of collision, injury, or death. The vehicle was subsequently towed to an authorized Ford dealership and is currently available for inspection. Dealer diagnosis is pending. The dealer has been asked to preserve the diagnostic trouble code/fault history and investigate the brake, electronic brake booster/ABS, electrical, and related control systems.
NHTSA complaint #11756496 — an unverified report by a vehicle owner.
Weatherford, TX
FORWARD COLLISION AVOIDANCE: WARNINGS
On August 11, 2026 at approximately 5:17 PM, the vehicle was traveling about 25–30 MPH and approaching a stop sign. The driver began braking normally, but the vehicle did not adequately slow despite repeatedly pressing the brake pedal. The vehicle continued completely through the stop sign and intersection. Fortunately, no cross traffic was present and no collision occurred. After passing through the intersection, the vehicle slowed while traveling uphill. At approximately 5 MPH, the electronic parking brake automatically applied by the vehicle and brought the vehicle to a stop. After being placed in Park, the vehicle would not shift out of Park and displayed multiple fault messages. FordPass recorded simultaneous faults for Antilock Brakes, Electronic Parking Brake, Powertrain Malfunction/Reduced Power, Pre-Collision Assist, and Blind Spot/Cross Traffic systems. One message specifically stated that the anti-lock brake system had detected a fault and was disabled. After several power cycles, the vehicle could be moved, but an orange wrench remained illuminated and cruise control was unavailable. After being shut down for approximately one hour, the warnings cleared and the vehicle appeared to operate normally. There were no warning lamps, messages, or braking symptoms before the failure occurred. Because the vehicle failed to respond normally to braking and traveled through an intersection, the incident created a serious risk of collision, injury, or death. The vehicle was subsequently towed to an authorized Ford dealership and is currently available for inspection. Dealer diagnosis is pending. The dealer has been asked to preserve the diagnostic trouble code/fault history and investigate the brake, electronic brake booster/ABS, electrical, and related control systems.
NHTSA complaint #11756496 — an unverified report by a vehicle owner.
Millcreek, UT
STEERING
The rear suspension oscillates and bounces violently over bumps, expansion joints, broken or uneven pavement, and washboard surfaces. It occurs at highway speed, at normal neighborhood speeds, and while slowing or coming to a stop over rough pavement. The rear suspension does not recover after a bump: it continues bouncing, the rear of the vehicle steps sideways, and steering correction is required to keep the vehicle in its lane. The condition is highly unpredictable. It does not occur on every bump and the driver cannot anticipate it, so there is no way to drive around it. Because it is intermittent, a short test drive may not reproduce it. On a recent drive on [XXX] south of Salt Lake City it occurred approximately 20 to 40 times over a seven mile stretch, with my wife driving. She has had to slow well below the posted 70 mph limit to maintain control. She will no longer drive the vehicle or transport our children in it. The vehicle was previously presented to an authorized Ford dealer for this concern and the condition was not corrected. It has worsened since. We have stopped driving it and had it towed to the dealer on August 11, 2026 because we do not consider it safe to drive. The vehicle is at the dealer now and is available for inspection. The manufacturer has opened a case and a repurchase review. No warning lamps or messages have appeared. The vehicle is completely stock with no aftermarket suspension, wheels, or tires. This is a loss of control risk at highway speed to my family and to other road users. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756339 — an unverified report by a vehicle owner.
Millcreek, UT
SUSPENSION
The rear suspension oscillates and bounces violently over bumps, expansion joints, broken or uneven pavement, and washboard surfaces. It occurs at highway speed, at normal neighborhood speeds, and while slowing or coming to a stop over rough pavement. The rear suspension does not recover after a bump: it continues bouncing, the rear of the vehicle steps sideways, and steering correction is required to keep the vehicle in its lane. The condition is highly unpredictable. It does not occur on every bump and the driver cannot anticipate it, so there is no way to drive around it. Because it is intermittent, a short test drive may not reproduce it. On a recent drive on [XXX] south of Salt Lake City it occurred approximately 20 to 40 times over a seven mile stretch, with my wife driving. She has had to slow well below the posted 70 mph limit to maintain control. She will no longer drive the vehicle or transport our children in it. The vehicle was previously presented to an authorized Ford dealer for this concern and the condition was not corrected. It has worsened since. We have stopped driving it and had it towed to the dealer on August 11, 2026 because we do not consider it safe to drive. The vehicle is at the dealer now and is available for inspection. The manufacturer has opened a case and a repurchase review. No warning lamps or messages have appeared. The vehicle is completely stock with no aftermarket suspension, wheels, or tires. This is a loss of control risk at highway speed to my family and to other road users. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756339 — an unverified report by a vehicle owner.
St. Peters, MO
FORWARD COLLISION AVOIDANCE: WARNINGS
The pre collision avoidance system doesn’t activate at all even though the adaptive cruise control works properly. Has been seen and evaluated by Dealership technician as well as having a Ford engineer remotely logged into the vehicle. All modules have been updated and the issue still isn’t resolved. I was told by the dealership to take it to a different dealer or figure it out on my own.
NHTSA complaint #11749778 — an unverified report by a vehicle owner.
The pre collision avoidance system doesn’t activate at all even though the adaptive cruise control works properly. Has been seen and evaluated by Dealership technician as well as having a Ford engineer remotely logged into the vehicle. All modules have been updated and the issue still isn’t resolved. I was told by the dealership to take it to a different dealer or figure it out on my own.
NHTSA complaint #11749778 — an unverified report by a vehicle owner.
at 16,000 milesSenatobia, MSCrash
POWER TRAIN
The contact owns a 2025 Ford Expedition. The contact stated that while the vehicle was parked with the parking brake activated, the contact’s wife returned to the vehicle and became aware that the vehicle had rolled away and crashed into a parked vehicle. There was no warning light illuminated prior to failure. There was no injury sustained. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact mentioned the vehicle was serviced prior to the failure for a tailgate issue, where the vehicle was reprogrammed. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
NHTSA complaint #11747639 — an unverified report by a vehicle owner.
at 16,000 milesSenatobia, MSCrash
PARKING BRAKE
The contact owns a 2025 Ford Expedition. The contact stated that while the vehicle was parked with the parking brake activated, the contact’s wife returned to the vehicle and became aware that the vehicle had rolled away and crashed into a parked vehicle. There was no warning light illuminated prior to failure. There was no injury sustained. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact mentioned the vehicle was serviced prior to the failure for a tailgate issue, where the vehicle was reprogrammed. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
NHTSA complaint #11747639 — an unverified report by a vehicle owner.
Wamego, KS
UNKNOWN OR OTHER
While parked overnight, the panoramic sunroof shattered upwards. There is zero evidence of an impact. While opening door to stand on retractable running boards to take a picture, the center area of glass collapsed into the SUV. Rain storms in area and had to immediately tarp roof. Was on vacation 13 hours from home. Had to drive home at 60 MPH and re-tarp the sunroof in excess of 5 times. If this happened while driving there would have been dramatic impact to driver distraction and family sitting underneath the sunroof.
NHTSA complaint #11745537 — an unverified report by a vehicle owner.
Seabeck, WA
VISIBILITY/WIPER
I bought a new 2025 Ford Expedition Max King Ranch back in February. After driving it for awhile.....it was noticed that the front windshield is defective (star shape or spackling) and have been reported to the dealership that I bought from and another dealership way closer to me (West Hills Ford). This is making it hard to drive and it a safety issue also. You only see it at sunrise and sunset. West Hills said they see it no one, even myself can get a picture of it. With that FORD is denying the replacement, even tho it is still under warranty. They're basically telling to go pack sand because they need a picture, instead of taking the word of myself and even the service department at West Hills. I paid almost $100, 000 for this vehicle and I'm being treated like [XXX].....sorry for the language. r/ [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11745669 — an unverified report by a vehicle owner.
St Johns, FLFire
WHEELS
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely. The fire spread very rapidly and it's a total loss. The fire department responded and extinguished the fire. The fire appears to have originated in the hybrid battery area. The were no warnings. Safety risk: the fire occurred while vehicle was moving on a public highway with occupants inside, and spread very quickly after stopping. The Highway Patrol attended the scene and a police report was filled, incident documented. I'm reporting this as a serious safety concern.
NHTSA complaint #11743790 — an unverified report by a vehicle owner.
St Johns, FLFire
ELECTRICAL SYSTEM
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely. The fire spread very rapidly and it's a total loss. The fire department responded and extinguished the fire. The fire appears to have originated in the hybrid battery area. The were no warnings. Safety risk: the fire occurred while vehicle was moving on a public highway with occupants inside, and spread very quickly after stopping. The Highway Patrol attended the scene and a police report was filled, incident documented. I'm reporting this as a serious safety concern.
NHTSA complaint #11743790 — an unverified report by a vehicle owner.
St Johns, FLFire
FUEL/PROPULSION SYSTEM
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely. The fire spread very rapidly and it's a total loss. The fire department responded and extinguished the fire. The fire appears to have originated in the hybrid battery area. The were no warnings. Safety risk: the fire occurred while vehicle was moving on a public highway with occupants inside, and spread very quickly after stopping. The Highway Patrol attended the scene and a police report was filled, incident documented. I'm reporting this as a serious safety concern.
NHTSA complaint #11743790 — an unverified report by a vehicle owner.
Thompson, ND
SEATS
The metal emblem on the driver and passenger seats continuously pulls my hair. I believe it is the emblem itself (sharp lettering) and not how it is adhered to the seat. I am unable to drive the vehicle with hair down.
NHTSA complaint #11743630 — an unverified report by a vehicle owner.
Holden, LACrash
STEERING
While driving in heavy traffic on Interstate 10 west bound, I made a right blinker lane change. Right after complete lane change, vehicle emergency brake applied putting me into a spin and steering was fighting me trying to correct thus causing 2 impacts to a vehicle on side of me. It was light drizzle and dash cam footage is available of vehicle taking control.
NHTSA complaint #11740961 — an unverified report by a vehicle owner.
Holden, LACrash
LANE DEPARTURE: ASSIST
While driving in heavy traffic on Interstate 10 west bound, I made a right blinker lane change. Right after complete lane change, vehicle emergency brake applied putting me into a spin and steering was fighting me trying to correct thus causing 2 impacts to a vehicle on side of me. It was light drizzle and dash cam footage is available of vehicle taking control.
NHTSA complaint #11740961 — an unverified report by a vehicle owner.
While driving in heavy traffic on Interstate 10 west bound, I made a right blinker lane change. Right after complete lane change, vehicle emergency brake applied putting me into a spin and steering was fighting me trying to correct thus causing 2 impacts to a vehicle on side of me. It was light drizzle and dash cam footage is available of vehicle taking control.
NHTSA complaint #11740961 — an unverified report by a vehicle owner.
Mendham, NJ
POWER TRAIN
I purchased a new 2025 Ford Expedition Max. Since I left the dealer’s lot, the vehicle has had a strong vibration at any speed over 60 miles per hour, which makes highway driving and longer distance trips very challenging or impossible. Since I bought the vehicle, I have had to return it for dealership warranty service a total of three times. Despite the three warranty service repairs at Ford authorized dealers, I am still having the strong vibration at any speed over 60 miles per hour in my vehicle at this time. The strong vibration makes the driver feel fatigued, light-headed and dizzy after 30 minutes of highway driving at any speed over 60 mph, impacting driving the vehicle safely, increasing the risk of road accidents and potentially resulting in death or serious bodily injury. The vehicle does not feel safe to drive at highway speed or for longer distances. Driving at 60 miles per hour or more becomes extremely uncomfortable, as a strong vibration is felt in the seat shaking the back, in the steering wheel, shaking hands and arms and in the floor shaking the legs. It makes highway driving very unpleasant and longer distance trips very challenging or impossible, which is one of the main purposes of the intended use of the vehicle.
NHTSA complaint #11740274 — an unverified report by a vehicle owner.
Mendham, NJ
WHEELS
I purchased a new 2025 Ford Expedition Max. Since I left the dealer’s lot, the vehicle has had a strong vibration at any speed over 60 miles per hour, which makes highway driving and longer distance trips very challenging or impossible. Since I bought the vehicle, I have had to return it for dealership warranty service a total of three times. Despite the three warranty service repairs at Ford authorized dealers, I am still having the strong vibration at any speed over 60 miles per hour in my vehicle at this time. The strong vibration makes the driver feel fatigued, light-headed and dizzy after 30 minutes of highway driving at any speed over 60 mph, impacting driving the vehicle safely, increasing the risk of road accidents and potentially resulting in death or serious bodily injury. The vehicle does not feel safe to drive at highway speed or for longer distances. Driving at 60 miles per hour or more becomes extremely uncomfortable, as a strong vibration is felt in the seat shaking the back, in the steering wheel, shaking hands and arms and in the floor shaking the legs. It makes highway driving very unpleasant and longer distance trips very challenging or impossible, which is one of the main purposes of the intended use of the vehicle.
NHTSA complaint #11740274 — an unverified report by a vehicle owner.
Mendham, NJ
STEERING
I purchased a new 2025 Ford Expedition Max. Since I left the dealer’s lot, the vehicle has had a strong vibration at any speed over 60 miles per hour, which makes highway driving and longer distance trips very challenging or impossible. Since I bought the vehicle, I have had to return it for dealership warranty service a total of three times. Despite the three warranty service repairs at Ford authorized dealers, I am still having the strong vibration at any speed over 60 miles per hour in my vehicle at this time. The strong vibration makes the driver feel fatigued, light-headed and dizzy after 30 minutes of highway driving at any speed over 60 mph, impacting driving the vehicle safely, increasing the risk of road accidents and potentially resulting in death or serious bodily injury. The vehicle does not feel safe to drive at highway speed or for longer distances. Driving at 60 miles per hour or more becomes extremely uncomfortable, as a strong vibration is felt in the seat shaking the back, in the steering wheel, shaking hands and arms and in the floor shaking the legs. It makes highway driving very unpleasant and longer distance trips very challenging or impossible, which is one of the main purposes of the intended use of the vehicle.
NHTSA complaint #11740274 — an unverified report by a vehicle owner.
Brighton, MI
UNKNOWN OR OTHER
The moon roof shattered. No debris on road and I was on an exit ramp with no cars headed toward me.
NHTSA complaint #11731822 — an unverified report by a vehicle owner.
Sioux Falls, SD
UNKNOWN OR OTHER
My vehicle continues to experience "unintended left turn signal activation" after making a right hand turn and the left turn signal activates spontaneously. Ford documented in writing that they considered this "a great safety risk". They recently indicated a fix was available, but upon receipt of my vehicle from this completed repair, the repair immediately failed and the issue persisted upon my first right hand turn out of the dealership parking lot (occurred on 4/8). I immediately returned the vehicle to the dealership where no new fix is available. I followed up on 4/14, I was told a software update went out on 4/9 and now they were unable to duplicate the issue. I agreed to take the vehicle again, where the issue immediately persisted upon exit of the parking lot; I immediately returned and was able to recreate the issue with a Ford employee in the vehicle. I do have video of the issue happening on 4/14. I also have video from the Ford chat stating this is a safety issue however I have been unable to upload them to the complaint.
NHTSA complaint #11731270 — an unverified report by a vehicle owner.
Sioux Falls, SD
ELECTRICAL SYSTEM
My vehicle continues to experience "unintended left turn signal activation" after making a right hand turn and the left turn signal activates spontaneously. Ford documented in writing that they considered this "a great safety risk". They recently indicated a fix was available, but upon receipt of my vehicle from this completed repair, the repair immediately failed and the issue persisted upon my first right hand turn out of the dealership parking lot (occurred on 4/8). I immediately returned the vehicle to the dealership where no new fix is available. I followed up on 4/14, I was told a software update went out on 4/9 and now they were unable to duplicate the issue. I agreed to take the vehicle again, where the issue immediately persisted upon exit of the parking lot; I immediately returned and was able to recreate the issue with a Ford employee in the vehicle. I do have video of the issue happening on 4/14. I also have video from the Ford chat stating this is a safety issue however I have been unable to upload them to the complaint.
NHTSA complaint #11731270 — an unverified report by a vehicle owner.