Owners have filed 479 complaints
about the 2018 Ford Expedition with NHTSA between 2018 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 14 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 60
Against the median year of the Ford Expedition. 50 means typical for this
model; 100 means roughly double.
Severity — 37
7.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 66
39% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2018 compares with every other Ford Expedition
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
937.5%
Sun/Moon Roof Assembly
416.7%
Latch
312.5%
Crank/Camshaft Position Sensor
28.3%
Control Module (Tcm/Pcm/Tecm)
28.3%
Lugs/Nuts/Bolts/Studs
28.3%
Speedometer/Odometer
14.2%
Blind Spot Detection
14.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
106.1%
1,000 – 9,999 miles
84.9%
10,000 – 24,999 miles
2616.0%
25,000 – 49,999 miles
3521.5%
50,000 – 74,999 miles
2616.0%
75,000 – 99,999 miles
2414.7%
100,000 – 149,999 miles
3018.4%
150,000+ miles
42.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2018peak 22Aug 2026
NHTSA investigations into the 2018 Ford Expedition
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ24015Opened 15 Nov 2024Closed 23 Jul 2025SEAT BELTS:PRETENSIONER
Seat Belt Retractor Pretensioner Inadvertent Deployment
On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around the occupant’s torso area. The complaints did not state that a crash occurred that may have resulted in the deployment of the pretensioner system, suggesting that this deployment was inadvertent or othe...
Recalls on the 2018 Ford Expedition
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V402000
POWER TRAIN:AUTOMATIC TRANSMISSION
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Risk: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
26V368000
STRUCTURE:INTERIOR PANELS:CENTER CONSOLE
Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.
Risk: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.
26V344000
SEAT BELTS:PRETENSIONER
Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Risk: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
25V197000
SEAT BELTS:PRETENSIONER
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Risk: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
25V236000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Risk: A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.
24V852000
EQUIPMENT:OTHER:LABELS
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
24V099000
SEAT BELTS:PRETENSIONER
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Risk: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
23V420000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202631133,012 units in Canada
Powertrain
Issue: On certain vehicles, a problem in the transmission could cause the parking pawl to become damaged. As a result, when the transmission is shifted to Park, the vehicle could move if the parking brake is not applied. Safety Risk: A parked vehicle that rolls away could create the risk of an injury or a crash. Corrective Actions: To reduce the safety risk, Ford recommends that you should always use the parking brake when you park until the recall repairs are completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) software. The dealer will also inspect and, if necessary, replace any damaged transmission components.
Recall 202627916,208 units in Canada
Other
Issue: On certain vehicles, the chrome plating on the center console could bubble and peel. If this happens, sharp edges can be created. Safety Risk: Exposed sharp edges can increase the risk of injury. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the center console.
Recall 202625713,760 units in Canada
Seats And Restraints
Issue: On certain vehicles, there could be a problem with the driver and/or front passenger seatbelt pretensioner(s). As a result, the airbag warning light could turn on, and the seatbelt pretensioners could deploy without a crash. Note: This recall replaces Transport Canada recall nos. 2024-084 and 2025-164. Vehicles that were repaired under those recalls also require this inspection or repair. Safety Risk: Seat belt pretensioners that don't work properly could create an increased risk of injury. Additionally, seat belt pretensioners that deploy without a crash could startle the driver and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the driver and front passenger seatbelt retractors.
Recall 202519813,875 units in Canada
Brakes
Issue: On certain vehicles, brake fluid could leak from the brake master cylinder into the brake booster. If this happens, there could be reduced braking. Note: This problem may cause a warning chime to sound and a red brake warning indicator to display in the instrument cluster. This recall only affects certain vehicles equipped with a 3.5 L Ecoboost engine. This is an expansion of recall 22S11 (Transport Canada recall no. 2022-115). Safety Risk: Reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the brake master cylinder. The dealer will also inspect and, if necessary, replace the brake booster.
Recall 20251643,261 units in Canada
Seats And Restraints
This recall was replaced by Transport Canada recall no. 2026-257. Issue: On certain vehicles, there could be a problem with the driver and/or front passenger seatbelt pretensioner(s). As a result, the airbag warning light could turn on, and the seatbelt pretensioners could deploy without a crash. Note: This recall is an expansion Transport Canada recall no. 2024-084. Certain vehicles repaired under that recall also require this repair. Safety Risk: Seat belt pretensioners that don't work properly could create an increased risk of injury. Additionally, seat belt pretensioners that deploy without a crash could startle the driver and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver and front passenger seatbelt retractors.
Recall 20240842,479 units in Canada
Seats And Restraints
This recall was replaced by Transport Canada recall no. 2026-257. Issue: On certain vehicles, there could be a problem with the driver and/or front passenger seatbelt pretensioner(s). As a result, the airbag warning light could turn on, and the seatbelt pretensioners could deploy without a crash. Safety Risk: Seat belt pretensioners that do not work properly could create an increased risk of injury. Additionally, seat belt pretensioners that deploy without a crash could startle the driver and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver and front passenger seatbelt retractors. Additionally, the dealer will install a heating, ventilation and air conditioning (HVAC) drain tube if necessary.
Recall 202334132,328 units in Canada
Seats And Restraints
Issue: On certain vehicles, the owner's manual doesn't include instructions for how to remove or adjust the head restraint for the centre seating positions. Canadian regulations require this information be included in the owner's manual. Safety Risk: Missing instructions for how to remove or adjust head restraints could increase the risk of injury in a crash. Corrective Actions: Ford will notify owners by mail and provide you with an owner's manual insert with instructions for how to remove and adjust the centre seat head restraints.
Recall 20186291,900 units in Canada
Structure
On certain vehicles, the seat track for the second row centre seat may be missing one or both reinforcement brackets. In the event of a crash, an occupant in that seat may not be properly restrained, which could increase the risk of injury. Correction: Dealers will inspect the second row centre seat to determine if both reinforcement brackets are installed. If one or both brackets are missing, dealers will replace the centre seat frame assembly. Note: In the interim, owners are advised to adjust the second row centre seat to its full rearward position until the recall inspection or repairs are completed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Greensburg, PA3 injured
UNKNOWN OR OTHER
Power Running boards. The running boards half deploy and stop. The running boards go up and down while the vehicle is in motion. When opening the doors the running boards deploy half way and stop causing the persons exiting the vehicle to step on and uneven surfaces, resulting in twisted ankles and persons falling to the ground. The running boards were seems to malfunction every few years, they were replaced by Latrobe Chevy Ford 3 years ago and are currently being replaced by Bud Smail Ford.
NHTSA complaint #11752796 — an unverified report by a vehicle owner.
Greensburg, PA1 injured
UNKNOWN OR OTHER
The chrome plating on the center console has peel up, causing a finger laceration when reaching into the cup holder.
NHTSA complaint #11752748 — an unverified report by a vehicle owner.
Ft Mitchell, KYCrash
ELECTRICAL SYSTEM
The infotainment screen that includes the rear backup camera stopped working intermittently and then completely. The dealer's service department identified that the APIM, a module involved in operating the screen had failed. The backup camera is a significant and necessary safety feature for such a large vehicle. The dealer ordered the new part and replaced it at significant expense. There was no warning of this issue, and the only symptom was the intermittent delay of the infotainment system turning on upon startup of the vehicle.
NHTSA complaint #11750757 — an unverified report by a vehicle owner.
at 88,000 milesEaston, PACrash1 injured
AIR BAGS
The contact owns a 2018 Ford Expedition. The contact stated that while driving at 45 MPH, another vehicle drove through a stop sign, causing the contact to T-bone the other vehicle, causing damage to the front end of the vehicle. The contact stated that no air bags did not deploy in his vehicle. The contact stated that he sustained whiplash to the neck and upper back. No medical attention was required. The contact mentioned the vehicle was towed to a collision center. The contact stated that a police report was filed. The manufacturer was notified of the failure, and they informed him to take the vehicle to the dealership. The approximate failure mileage was 88,000.
NHTSA complaint #11724708 — an unverified report by a vehicle owner.
Kemah, TX5 injured
UNKNOWN OR OTHER
The chrome trim on the upper center console of my 2018 Ford Expedition Platinum Max has begun peeling and lifting, creating a razor-sharp exposed metal edge in the front passenger compartment. The sharp metal edge is located where the driver and front passenger/children rest their arms and where the console storage is opened and accessed during normal use. The edge is sharp enough to cause deep lacerations with normal contact. This defect has already resulted in multiple significant cuts to occupants, producing wounds that bled for several hours and required medical care to control bleeding. The center console cannot be used safely without risk of injury, and occupants cannot reasonably avoid contact with the affected area. A vehicle interior surface should never create the risk of open wounds to occupants during ordinary operation. Manufacturer Response Ford Motor Company, Ford Customer Care, and Ford Protect have been notified of the safety risk. Despite documented injury, the dealership and Ford warranty administrators have refused to repair the component, stating that the part is categorized as “cosmetic” in their parts system. Because of this internal categorization, they declined to submit or review the issue as a safety-related failure, and no remedy has been offered. Reason for Filing The failure of interior trim material to maintain structural integrity has resulted in dangerous exposed sharp metal, causing real injury and presenting a continuing safety hazard to vehicle occupants. Manufacturer refusal to take corrective action after injury demonstrates the need for federal safety review.
NHTSA complaint #11703347 — an unverified report by a vehicle owner.
at 26,600 milesApollo Beach, FL1 injured
SEAT BELTS
The contact owns a 2018 Ford Expedition. The contact stated that while her husband was driving at 20 MPH, the front driver's side seat belt exploded, making a loud popping sound, and the seat belt tightened and pulled the driver back into the seat. Additionally, the automatic emergency braking system engaged, causing the vehicle to stop. No warning light was illuminated. The contact's husband stated that the cabin was filled with smoke and an electrical burning odor was noticed. The driver pulled over, but the seat belt had significantly retracted and was able to be unbuckled after several attempts. The contact’s husband sustained a seat belt mark on the left shoulder, but no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed of that the VIN was included in NHTSA Campaign Number: 25V197000 (Seat Belts); however, the contact stated that the recall notification had not been received and the part to do the recall repair was not yet available. The failure mileage was approximately 26,600.
NHTSA complaint #11679021 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 108,000 milesClovis, NM
POWER TRAIN
Transmission that's was replaced approx 3 yrs ago is hard shifting from park to drive and park to reverse on flat level surface.
NHTSA complaint #11758138 — an unverified report by a vehicle owner.
at 90,000 milesMaumee, OH
POWER TRAIN
The contact owns a 2018 Ford Expedition. While the contact's wife was driving at an undisclosed speed, the transmission independently shifted into park. The check engine warning light illuminated, and the transmission brake error message was displayed. The vehicle was turned off. The vehicle was restarted; however, while driving at an undisclosed speed, the failure reoccurred. The failure was a persistent failure. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 26V402000 (Power Train); and the VIN was associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
NHTSA complaint #11758214 — an unverified report by a vehicle owner.
Winnemucca, NV
SERVICE BRAKES
Subject: Safety Complaint – 2018 Ford Expedition Brake Master Cylinder Recall 25S37 / NHTSA 25V236 I am filing this complaint regarding my 2018 Ford Expedition, which is subject to an open Ford brake master-cylinder recall, Recall 25S37 / NHTSA Recall 25V236. I am currently experiencing brake fluid loss around the brake master cylinder/brake booster area. Because this is directly related to the braking system and the vehicle is subject to an open brake master-cylinder recall, I believe this vehicle presents a potential safety concern and needs to be properly inspected. I contacted Ford regarding the recall and explained that I am losing brake fluid in the area of the master cylinder and brake booster. I requested that the vehicle be inspected to determine whether the recall condition is present and that the brake booster be checked for brake-fluid contamination or leakage. I was told that my vehicle is approximately six months too late to receive the recall repair/replacement and that they would not allow me to bring the vehicle in for inspection under the recall. I have not yet confirmed the part number of the master cylinder currently installed on my vehicle, and I intend to do so to determine whether it is the same component addressed by the recall. My concern is that I am experiencing a symptom that appears directly related to the component identified in the recall, yet I am being denied an inspection simply because of the timing/eligibility issue. I am requesting that NHTSA review this matter and determine: 1. Whether my vehicle should be inspected for the condition identified in Recall 25S37 / NHTSA 25V236 despite the expiration or timing issue stated by Ford. 2. Whether brake-fluid leakage around the master cylinder/brake booster area is a known symptom or consequence of the recalled component. 3. Whether Ford should inspect the vehicle and determine whether the installed master cylinder is the recalled part.
NHTSA complaint #11757338 — an unverified report by a vehicle owner.
Nelson, VA
SEAT BELTS
THERE IS A SEAT BELT RECALL AND 3 OTHER RECALLS THAT FORD CORP OFFICE AND THE DEALERSHIP IN HENDERSON NC TOLD ME THE PARTS ARE NOT AVAILABLE UNTIL 2027 AND I AM EXPECTED TO DRIVE THIS VEHICLE PLEASE HELP ME
NHTSA complaint #11756469 — an unverified report by a vehicle owner.
Nelson, VA
UNKNOWN OR OTHER
THERE IS A SEAT BELT RECALL AND 3 OTHER RECALLS THAT FORD CORP OFFICE AND THE DEALERSHIP IN HENDERSON NC TOLD ME THE PARTS ARE NOT AVAILABLE UNTIL 2027 AND I AM EXPECTED TO DRIVE THIS VEHICLE PLEASE HELP ME
NHTSA complaint #11756469 — an unverified report by a vehicle owner.
Nokesville, VA
UNKNOWN OR OTHER
There is a recall on the catalytic converters of my year Expedition, but my check engine light came on at 86,000 miles, outside the 80,000 limit Ford put on the recall for the part. I think Ford should stand behind their product and the parts they are using, since the catalytic converters have failed on my car, my husbands expedition, and my dad’s ford 150.
NHTSA complaint #11753225 — an unverified report by a vehicle owner.
Naples, FL
POWER TRAIN
Failing Transmission, does not shift into the gear just hear grinding noise, after few seconds of it, transmission makes very hard shift. This takes place in all phases or driving leading to potentially very dangerous situation of the car not moving or stopping while crossing a street with upcoming traffic, crossing intersection or any other phase of driving. Visited few shops and was advised that Ford has a major problem with 10R80 Transmission and failing CDF Drum.
NHTSA complaint #11752826 — an unverified report by a vehicle owner.
Greensburg, PA3 injured
UNKNOWN OR OTHER
Power Running boards. The running boards half deploy and stop. The running boards go up and down while the vehicle is in motion. When opening the doors the running boards deploy half way and stop causing the persons exiting the vehicle to step on and uneven surfaces, resulting in twisted ankles and persons falling to the ground. The running boards were seems to malfunction every few years, they were replaced by Latrobe Chevy Ford 3 years ago and are currently being replaced by Bud Smail Ford.
NHTSA complaint #11752796 — an unverified report by a vehicle owner.
Greensburg, PA
POWER TRAIN
The heater hose that feeds the front and rear heater cores ruptured while traveling at highway speeds on a main road. The engine coolant directly sprays onto the engine resulting in a steam cloud that can not be seen through, also rapidly overheating that motor. This caused a dangerous scenario where the driver can not see the road correctly through the steam cloud while trying to pull off of the highway with the engine over temp warnings flashing in the screen further adding to the panic.
NHTSA complaint #11752749 — an unverified report by a vehicle owner.
Greensburg, PA1 injured
UNKNOWN OR OTHER
The chrome plating on the center console has peel up, causing a finger laceration when reaching into the cup holder.
NHTSA complaint #11752748 — an unverified report by a vehicle owner.
Pensacola, FL
POWER TRAIN
I am submitting this complaint regarding potential safety issues with my 2018 Ford Expedition Max Platinum. I purchased the vehicle from Sandy Sansing Chevrolet in Pensacola, Florida, and discovered several problems shortly after purchase that I believe may affect the vehicle's safe operation. Within days of purchasing the vehicle, it began displaying an intermittent **low oil pressure warning** while driving. Because a low oil pressure condition can lead to engine damage, loss of power, or engine failure, I believe this presents a potential safety concern. The dealership's inspection report completed before the sale states: **"Has multiple minor oil leaks, wet but not dripping yet."** I had the vehicle independently inspected by Firestone, which determined the oil leak was coming from the timing cover/timing case area and estimated approximately $3,000 in repairs. I am concerned that the documented oil leak and intermittent low oil pressure warning could increase the risk of engine failure while the vehicle is in operation. I have also experienced what I believe is a brake safety concern. Although the dealership's inspection report indicates the brakes and rotors had been serviced, the brake pedal feels unusually soft or spongy and requires more pedal travel and pressure than expected before the brakes engage. While the vehicle currently stops, I am concerned this condition could reduce braking performance or increase stopping distance. Additional issues include intermittent operation of the power running boards, a non-functioning rear window washer, and a detached rear window defroster electrical connection. I am submitting this complaint so NHTSA can determine whether these issues are isolated to my vehicle or may indicate a broader safety-related defect affecting other 2018 Ford Expedition vehicles. I can provide the dealership inspection report, Firestone inspection and repair estimate, photographs, and other supporting documentation upon request.
NHTSA complaint #11752452 — an unverified report by a vehicle owner.
Pensacola, FL
UNKNOWN OR OTHER
I am submitting this complaint regarding potential safety issues with my 2018 Ford Expedition Max Platinum. I purchased the vehicle from Sandy Sansing Chevrolet in Pensacola, Florida, and discovered several problems shortly after purchase that I believe may affect the vehicle's safe operation. Within days of purchasing the vehicle, it began displaying an intermittent **low oil pressure warning** while driving. Because a low oil pressure condition can lead to engine damage, loss of power, or engine failure, I believe this presents a potential safety concern. The dealership's inspection report completed before the sale states: **"Has multiple minor oil leaks, wet but not dripping yet."** I had the vehicle independently inspected by Firestone, which determined the oil leak was coming from the timing cover/timing case area and estimated approximately $3,000 in repairs. I am concerned that the documented oil leak and intermittent low oil pressure warning could increase the risk of engine failure while the vehicle is in operation. I have also experienced what I believe is a brake safety concern. Although the dealership's inspection report indicates the brakes and rotors had been serviced, the brake pedal feels unusually soft or spongy and requires more pedal travel and pressure than expected before the brakes engage. While the vehicle currently stops, I am concerned this condition could reduce braking performance or increase stopping distance. Additional issues include intermittent operation of the power running boards, a non-functioning rear window washer, and a detached rear window defroster electrical connection. I am submitting this complaint so NHTSA can determine whether these issues are isolated to my vehicle or may indicate a broader safety-related defect affecting other 2018 Ford Expedition vehicles. I can provide the dealership inspection report, Firestone inspection and repair estimate, photographs, and other supporting documentation upon request.
NHTSA complaint #11752452 — an unverified report by a vehicle owner.
Pensacola, FL
SERVICE BRAKES
I am submitting this complaint regarding potential safety issues with my 2018 Ford Expedition Max Platinum. I purchased the vehicle from Sandy Sansing Chevrolet in Pensacola, Florida, and discovered several problems shortly after purchase that I believe may affect the vehicle's safe operation. Within days of purchasing the vehicle, it began displaying an intermittent **low oil pressure warning** while driving. Because a low oil pressure condition can lead to engine damage, loss of power, or engine failure, I believe this presents a potential safety concern. The dealership's inspection report completed before the sale states: **"Has multiple minor oil leaks, wet but not dripping yet."** I had the vehicle independently inspected by Firestone, which determined the oil leak was coming from the timing cover/timing case area and estimated approximately $3,000 in repairs. I am concerned that the documented oil leak and intermittent low oil pressure warning could increase the risk of engine failure while the vehicle is in operation. I have also experienced what I believe is a brake safety concern. Although the dealership's inspection report indicates the brakes and rotors had been serviced, the brake pedal feels unusually soft or spongy and requires more pedal travel and pressure than expected before the brakes engage. While the vehicle currently stops, I am concerned this condition could reduce braking performance or increase stopping distance. Additional issues include intermittent operation of the power running boards, a non-functioning rear window washer, and a detached rear window defroster electrical connection. I am submitting this complaint so NHTSA can determine whether these issues are isolated to my vehicle or may indicate a broader safety-related defect affecting other 2018 Ford Expedition vehicles. I can provide the dealership inspection report, Firestone inspection and repair estimate, photographs, and other supporting documentation upon request.
NHTSA complaint #11752452 — an unverified report by a vehicle owner.
Signal Mtn, TN
POWER TRAIN
I’ve had multiple instances happen but the two latest are — traveling down the highway when I switched lanes and accelerated moderately. The expedition downshifted and I heard a massive clunk. I had no power. Started coasting and adjusting myself so I could get to shoulder, and it shifted back into gear. Another instance, I was at a stop sign turning left onto a highway as I turned out onto the road, I had no power and it wouldn’t accelerate while a vehicle was quickly approaching from behind. I had to coast onto the shoulder to avoid being hit before it got power and carried on. These conditions create a significant safety risk because the vehicle may fail to accelerate when entering the highway, merging into traffic, crossing traffic, making left turns, or avoiding hazards.
NHTSA complaint #11752144 — an unverified report by a vehicle owner.
Spring Dale, AR
POWER TRAIN
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11751868 — an unverified report by a vehicle owner.
Spring Dale, AR
SEAT BELTS
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11751868 — an unverified report by a vehicle owner.
Spring Dale, AR
STRUCTURE
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11751868 — an unverified report by a vehicle owner.
Ft Mitchell, KY
POWER TRAIN
I noticed a loud rattle when starting my 2018 Ford Expedition, at first occasionally and then on every cold start. The Ford Dealer's service department diagnosed a cam phaser issue. There were no warning lights or messages available to me, but the service department's diagnosis showed several timing faults. I was told the cam phaser repair is $4000 - $5000 and continued use puts the engine and transmission at risk. I contacted Ford customer service and was told that my vehicle was not eligible for assistance with these repairs and that my level of loyalty also did not make me eligible for assistance. I have maintained this vehicle with oil changes, fluid changes, tire and brake maintenance for the life of the vehicle. I would like the NHTSA to investigate Ford for a recall of the cam phasers and effected parts since this is a known and prominent issue that also impacts road safey.
NHTSA complaint #11750763 — an unverified report by a vehicle owner.
Ft Mitchell, KY
VEHICLE SPEED CONTROL
I noticed a loud rattle when starting my 2018 Ford Expedition, at first occasionally and then on every cold start. The Ford Dealer's service department diagnosed a cam phaser issue. There were no warning lights or messages available to me, but the service department's diagnosis showed several timing faults. I was told the cam phaser repair is $4000 - $5000 and continued use puts the engine and transmission at risk. I contacted Ford customer service and was told that my vehicle was not eligible for assistance with these repairs and that my level of loyalty also did not make me eligible for assistance. I have maintained this vehicle with oil changes, fluid changes, tire and brake maintenance for the life of the vehicle. I would like the NHTSA to investigate Ford for a recall of the cam phasers and effected parts since this is a known and prominent issue that also impacts road safey.
NHTSA complaint #11750763 — an unverified report by a vehicle owner.
Ft Mitchell, KYCrash
ELECTRICAL SYSTEM
The infotainment screen that includes the rear backup camera stopped working intermittently and then completely. The dealer's service department identified that the APIM, a module involved in operating the screen had failed. The backup camera is a significant and necessary safety feature for such a large vehicle. The dealer ordered the new part and replaced it at significant expense. There was no warning of this issue, and the only symptom was the intermittent delay of the infotainment system turning on upon startup of the vehicle.
NHTSA complaint #11750757 — an unverified report by a vehicle owner.
Ft Mitchell, KY
ENGINE
I noticed a loud rattle when starting my 2018 Ford Expedition, at first occasionally and then on every cold start. The Ford Dealer's service department diagnosed a cam phaser issue. There were no warning lights or messages available to me, but the service department's diagnosis showed several timing faults. I was told the cam phaser repair is $4000 - $5000 and continued use puts the engine and transmission at risk. I contacted Ford customer service and was told that my vehicle was not eligible for assistance with these repairs and that my level of loyalty also did not make me eligible for assistance. I have maintained this vehicle with oil changes, fluid changes, tire and brake maintenance for the life of the vehicle. I would like the NHTSA to investigate Ford for a recall of the cam phasers and effected parts since this is a known and prominent issue that also impacts road safey.
NHTSA complaint #11750763 — an unverified report by a vehicle owner.
New York, NY
POWER TRAIN
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11749566 — an unverified report by a vehicle owner.
New York, NY
SEAT BELTS
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11749566 — an unverified report by a vehicle owner.
New York, NY
STRUCTURE
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11749566 — an unverified report by a vehicle owner.
Bonita Springs, FL
VISIBILITY/WIPER
Suspected Safety Defect – Windshield Wiper System Effected Vehicle Information Vehicle 1 - 2018 Ford Expedition MAX Vehicle 2 - 2017 Ford F-350 SuperCrew 4x4 Description of Defect Both vehicles experienced the same windshield wiper failure. The wipers gradually slowed, became sluggish, and eventually stopped working during normal use. Available repair information and owner reports indicate the likely cause is corrosion and seizure of the wiper pivot shafts and linkage, which overloads the motor and leads to failure. Safety Hazard Loss of wiper function in rain or poor weather severely reduces visibility and creates a serious crash risk, leaving drivers unable to operate safely. Evidence of a Broader Pattern This issue appears widespread. Many Ford owners report similar symptoms, including slowing wipers, increased resistance, seized pivots, and complete failure requiring linkage replacement. Technicians commonly identify seized pivot shafts as the cause. Ford has issued recalls on other models for wiper-related defects, recognizing the safety risk of sudden failure. Request for Investigation Because two separate vehicles experienced the same failure, I request that NHTSA investigate whether corrosion-related seizure of wiper components in 2017–2018 Ford Expedition and Super Duty vehicles is a broader safety defect. If confirmed, I request an appropriate remedy, such as a recall or extended warranty. I can provide supporting documentation if needed.
NHTSA complaint #11748093 — an unverified report by a vehicle owner.