VEHICLE SPEED CONTROL
CRUISE CONTROL ON AND SET DO NOT WORK ON ANY ROAD. VEHICLE MOVING ON ANY ROAD OR STANDSTILL.
NHTSA complaint #11004635 — an unverified report by a vehicle owner.
59 of the 939 complaints filed about the Ford Explorer Sport are about the throttle and cruise control — 6% of everything owners reported. The worst model year for it is 2001.
59
Complaints
6%
Share of all complaints
3
Crashes
18
Fires
VEHICLE SPEED CONTROL
CRUISE CONTROL ON AND SET DO NOT WORK ON ANY ROAD. VEHICLE MOVING ON ANY ROAD OR STANDSTILL.
NHTSA complaint #11004635 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
DISPATCHED FOR CAR FIRE INSIDE GARAGE. 1213 ARRIVED AND REPORTED THE CAR WAS OUTSIDE, NEXT TO THE HOUSE, AND THE SIDING ON THE HOUSE WAS MELTING. 1281 ARRIVED AND ASSUMED COMMAND AT [XXX]. FIRE WAS NOW EXTENDING UP THE EXTERIOR OF THE NORTH SIDE OF THE STRUCTURE. A 2ND ALARM WAS REQUESTED AND CONSUMERS ELECTRIC WAS REQUESTED TO THE SCENE. THE HYDRANT WAS DIRECTLY BEHIND 1213. 1213 CREW STRETCHED A 1.75" HAND LINE AND EXTINGUISHED THE FIRE ON THE EXTERIOR OF THE HOUSE AND THEN THE FIRE INSIDE THE VEHICLE. 1211 CREW ASSISTED 1213 AND ALSO MADE CONTACT WITH ALL OCCUPANTS AND VERIFIED THAT NO ONE WAS INJURED OR MISSING. 1212 CREW WAS ASSIGNED INTERIOR. VENTILATION WAS REQUESTED FOR THE INTERIOR. FM HENSON ARRIVED ON SCENE AND WAS ASSIGNED INVESTIGATION. COMSTOCK 911 CREW WAS ASSIGNED TO ASSIST 1213 WITH EXTERIOR OVERHAUL. 1212 CONDUCTED INTERIOR OVERHAUL AND REPORTED MINOR CHARRING AT PEAK OF ROOF ON THE INTERIOR BUT NO FURTHER EXTENSION. EXTERIOR OVERHAUL WAS COMPLETED. FM HENSON DETERMINED THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT NEAR THE FIREWALL AND MORE TOWARDS THE DRIVER SIDE. THIS VEHICLE HAS AN OPEN RECALL FOR A SPEED CONTROL DEACTIVATION SWITCH FIRE HAZARD.
NHTSA complaint #10701022 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING ON A RESIDENTIAL ROAD AROUND 30 MPH WHEN SHE ATTEMPTED TO BRAKE. SHE WAS UNABLE TO STOP THE VEHICLE BY BRAKING. SHE SAID THE TRUCK WAS BUCKING WILDLY AS THOUGH IT WAS ATTEMPTING TO MAINTAIN IT'S 30 MPH SPEED. SHE PUT IT IN NEUTRAL AND PULLED OVER YET THE TRUCK CONTINUED TO IDLE AS THOUGH IT WERE DRIVING 30 MILES PER HOUR. SHE TURNED THE VEHICLE OFF. I ARRIVED 15 MINUTES LATER AND WITHOUT TOUCHING THE GAS PEDAL TURNED THE VEHICLE ON AND IT IMMEDIATELY REV'D AS SHE DESCRIBED SO I SHUT IT OFF. I THEN PUMPED THE GAS PEDAL (WITH THE TRUCK IN THE OFF POSITION) ASSUMING IT MAY BE STUCK THEN RESTARTED THE VEHICLE. IT STARTED AND SUBSEQUENTLY DROVE NORMALLY. I TOOK IT TO MY MECHANIC AND HE DISCOVERED NOTHING. NOTHING IN THE COMPUTER HISTORY AND NOTHING WRONG WITH THE SPEED SYSTEM (PEDAL, CABLE, THROTTLE, THROTTLE BODY...) I DID SOME RESEARCH ON-LINE AND DISCOVERED AN NHTSA REPORT (NHTSA ACTION NUMBER : PE05037) OF A POSSIBLE BAD SPEED CONTROL CABLE FOR THIS VEHICLE WHERE THE TEFLON COVER COULD COMES OFF AND BIND AT THE GAS PEDAL HOLDING THE PEDAL OPEN AND UNABLE TO RETRACT. WE ATTEMPTED TO LOCATE THE REPLACEMENT CABLE ONLY TO FIND THAT FORD NO LONGER MAKES THE ORIGINAL OR THE REPLACEMENT WHICH WE FIND UTTERLY UNBELIEVABLE. NO MORE EXIST ANYWHERE IN THE US. I CAN FIND PARTS FOR MY 1992 FORD MUSTANG EASIER. NOT SURE WHY THEY STOPPED MAKING THE CABLE WHICH MAKES THIS MORE INTERESTING. MY NEXT STEP IS TO HAVE MY MECHANIC REMOVE THE CABLE TO SEE IF THERE IS A TEFLON BUILD UP NEAR THE GAS PEDAL. NOTE: WE HAVE NO CLEAR PROOF THAT THE CABLE IS THE ISSUE YET AT THIS POINT THE FACT THAT IT CLEARED WHEN I PUMPED THE GAS PEDAL WITH THE VEHICLE IN THE OFF POSITION LEAVES SUSPICION THAT THIS COULD BE THE SAME ISSUE NOTED IN THE NHTSA PE05037 REPORT.
NHTSA complaint #10586289 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THIS WAS A TERRIBLE EVENT... MY CAR WAS AIMED DOWN MY 300 FT DRIVEWAY. I DON'T BELIEVE AT THAT POINT OR IF IT WAS STUCK I DIDN'T KNOW THE ACCELERATOR WAS STUCK BUT I SOON REALIZED SOMETHING WAS WRONG. AS I HEADED TO NEW ALBANY HIGH SCHOOL FOR WATER CLASS THE EXPLORER WENT FASTER AND FASTER ON RT 161... THE CLUTCH WOULD NOT ALLOW A DOWN SHIFT AT ALL AFTER THE FIRST TIME OR TWO... I MAY HAVE BLOWN IT OUT... THE SUV WENT FASTER AND FASTER AND IN 3RD GEAR IT WAS REVVING SO HARD... WHEN I COULD I PULLED INTO A PARKING LOT AND TURNED THE ENGINE OFF... I LET IT COOL AND ATTEMPTED TO START THE EXPLORER BUT IT WOULD HAVE RED WARNING LIGHTS WHEN I STARTED IT IN NEUTRAL AS IT REVVED SO HIGH... I PUSHED IT INTO GEAR AND WHEN I GOT TO THE TWO RED LIGHTS I TURNED THE KEY OFF... ONCE I STOPPED IN THE INTERSECTION AND ABOUT 8 CARS WERE HONKING AT ME. I HAD TO DEAL WITH FIVE TRAFFIC INTERSECTIONS. WHEN I GOT HOME I TURNED THE KEY OFF AND FOUGHT THE WHEEL TO GET TURNED INTO THE DOWNSWING OF MY DRIVEWAY... I RACED AROUND MY HOUSE TO FACE OUT AND TURNED OFF THE KEY... THE EXPLORER WAS SMOKING AND "LAID RUBBER" AND TORE OUT GRASS IN MY HOUSE... IT ALMOST SKIDDED INTO MY POND. I THINK THE CLUTCH IS BURNED OUT AND THE BRAKE ABS LIGHT WAS ON AS I HAD TO BRAKE ALL THE WAY HOME... I TRIED TO DISENGAGE THE CRUISE CONTROL IF THAT WAS IT DURING MY TERROR RIDE BUT IT HAD NO EFFECT... THE BRAKES COULD NOT STOP THE SPEEDING VEHICLE, THE GEARS WERE LOCKED WHILE THE SPEED ACCELERATED SO THERE WAS NO DOWNSHIFTING, THE PEDAL WAS PUSHED TO THE FLOOR AND WOULD NOT CHANGE SPEED WHEN I PULLED IT UP WITH MY HAND OR TOE OF MY SHOE...
NHTSA complaint #10453903 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
MY 2000 FORD EXPLORER COMPLETELY BURNT , ENTIRELY GUTTED. I HAVE PICTURES.
NHTSA complaint #10290513 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED AND THE FUSES WOULD CONTINUOUSLY BLOW OUT. AN INDEPENDENT MECHANIC INSTALLED NEW FUSES IN THE VEHICLE AND MADE THE NECESSARY REPAIRS, BUT THE FUSES BLEW OUT AGAIN THE SAME DAY. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC. WHILE AT THE REPAIR SHOP, THE VEHICLE CAUGHT FIRE DUE TO THE MASTER CYLINDER. THE MECHANIC WAS ABLE TO EXTINGUISH THE FIRE, BUT THE VEHICLE WAS PARTIALLY DESTROYED AND WOULD NEED TO BE REBUILT. THE MANUFACTURER STATED THAT THERE WERE THREE OPEN RECALLS, ONE OF WHICH COULD RESULT IN A FIRE. NHTSA CAMPAIGN ID NUMBERS 06V286000, 03V281000, AND 98V060000 WERE REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 132,000.
NHTSA complaint #10277486 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
FIRE IN ENGINE COMPARTMENT 4:00AM IN MORNING.
NHTSA complaint #10232745 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. WHILE DRIVING 10-15 MPH, THE VEHICLE BEGAN SMOKING AROUND THE STEERING COLUMN. THE CONTACT FELT THAT THE VEHICLE SPEED CONTROL CAUSED THE FAILURE. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID 00V422000, 06V286000, 99V062001) HOWEVER THE DEALER STATED THAT HER VIN WAS NOT INCLUDED. THE CURRENT AND FAILURE MILEAGES WERE 127,577. THE PURCHASE DATE WAS NOT AVAILABLE.
NHTSA complaint #10228943 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE CALLED FORD SEVERAL TIMES SINCE RECEIVING THE NOTICE. THE CRUISE CONTROL WAS DISCONNECTED IN OCTOBER OF 2007. AS OF APRIL 18, 2008, THE PART IS STILL UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 72,000. UPDATED 05/07/08
NHTSA complaint #10224872 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
AS OF APRIL 2008, FORD STILL HAS NOT SHIPPED THE PARTS NEEDED FOR THE SPEED CONTROL DEACTIVATION SWITCH RECALL. THE RECALL WAS SENT OUT IN AUGUST 2008! FIRST, I WAS TOLD THAT THE PARTS WOULD ARRIVE IN DECEMBER OF 2007. THEN IN DECEMBER 2007, I WAS TOLD IT WOULD BE NEXT APRIL. NOW I AM TOLD IT WILL BE JUNE 2008.
NHTSA complaint #10223731 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CABLES
AS OF APRIL 2008, FORD STILL HAS NOT SHIPPED THE PARTS NEEDED FOR THE SPEED CONTROL DEACTIVATION SWITCH RECALL. THE RECALL WAS SENT OUT IN AUGUST 2008! FIRST, I WAS TOLD THAT THE PARTS WOULD ARRIVE IN DECEMBER OF 2007. THEN IN DECEMBER 2007, I WAS TOLD IT WOULD BE NEXT APRIL. NOW I AM TOLD IT WILL BE JUNE 2008.
NHTSA complaint #10223731 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
RECALL BY FORD ON SPEED CONTROL. SAFETY RECALL 05S28. OCT OF 2007 GOT SPEED CONTROL DEACTIVATED BY FORD. WAS TOLD PART WOULD BE IN NOV 07 AND AGAIN TOLD IT WILL BE DEC 07 IN DEC 07 WAS TOLD MARCH 07. TODAY MARCH 18TH CALLED FOR PART WAS TOLD PART IS NOT IN YET TO CALL AGAIN IN APRIL. (5 MONTHS) IS REALLY A LONG TIME TO GO WITH OUT SPEED CONTROL.
NHTSA complaint #10221566 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CABLES
WHILE MOVING IN TRAFFIC ON HIGHWAY ABOUT 45 MPH. GAS ACCELERATOR PADAL WENT ALL THE WAY DOWN TO FLOOR ON 2003 FORD EXPLORER SPORT AND NEVER RETURNED TO THE UP POSITION. THROTTLE CABLE FOR CABLE END BROKE OFF AT THROTTLE BODY FOR GAS ACCELERATOR PADAL.
NHTSA complaint #10221266 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE DEACTIVATION SWITCH WAS NOT DISCONNECTED B UPDATED 02-25-08 *BFECAUSE HE IS HANDICAPPED. THERE HAD BEEN NO FAILURE TO DATE. . THE CURRENT MILEAGE IS 105,000.
NHTSA complaint #10216891 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
2001 FORD EXPLORER SPORT SPONTANEOUSLY CAUGHT FIRE IN ENGINE COMPARTMENT WHILE PARKED IN GARAGE ATTACHED TO MY HOME. VEHICLE WAS MOVED TO DRIVEWAY AND FIRE EXTINGUISHED. FORD DEALER ADMITTED TO RECALL OF DEFECTIVE CRUISE CONTROL SWITCH WHICH WAS THE ORIGINATION POINT OF FIRE. WAS ADVISED TO FILE CLAIM WITH MY AUTO INSURANCE COMPANY TO SPEED UP REPAIRS AND ENSURE THAT CLAIM WAS SUBROGATION TO FORD FOR REIMBURSEMENT. VEHICLE REPAIRED, NOW FORD WILL NOT TAKE CLAIM WITHOUT PROOF OF CAUSE OF FIRE. THIS WOULD REQUIRE MY INSURANCE COMPANY TO HIRE AN ENGINEER. NOT COST EFFECTIVE FOR INSURANCE COMPANY, NOT TO MENTION THE FACT THAT THE VEHICLE WAS REPAIRED OVER 3 MONTHS AGO. I AM OUT MY DEDUCTIBLE AND MY INSURANCE COMPANY IS OUT THE REMAINDER OF THE REPAIRS, EVEN THOUGH FORD KNOWS THIS WAS A FAULTY PART.
NHTSA complaint #10215880 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
DEFECT WITH THE CRUISE CONTROL. MY CRUISE CONTROL WAS DE-ACTIVATED ON 9/13/07, AND MY DEALERSHIP REPORTS THEY ARE STILL WAITING FOR THE REPAIR PART FROM FORD. I WOULD LIKE TO HAVE MY CRUISE CONTROL REPAIRED IMMEDIATELY - I HAVE BEEN DRIVING FOR 4 MONTHS WITHOUT CRUISE CONTROL.
NHTSA complaint #10215478 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
2001 FORD EXPLORER SPORT SPEED CONTROL SWITCH RECALL. CONSUMER STATES THAT THE DEALER STATED THAT THEY DID NOT HAVE ANY MORE PARTS BUT WOULD CALL AND DISCONNECTED THE SPEED CONTROL. SHE HAS YET TO HEAR FROM THE DEALER. *KB RECALL 07V336000.
NHTSA complaint #10213890 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
RECEIVED RECALL NOTICE ON 2000 FORD EXPLORER FOR DEFECTIVE SPEED CONTROL UNIT THAT CAN CAUSE FIRES IN AUG.'07 AND SEP'07. CALLED LOCAL DEALER OCT.07, NO PART AVAIL WAS TOLD AVAIL IN DEC.'07 WHEN TO DEALER IN DEC.'07 IN PERSON WAS NOW TOLD PART NOT AVAIL. UNTIL "MAYBE" MARCH 2008. THIS IS UNACCEPTABLE!
NHTSA complaint #10212845 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
2002 FORD EXPLORER WITH A RECALL FOR THE CRUISE CONTROL. CUSTOMER STATES HE HAS TRIED TWICE TO GET THE PROBLEM FIXED. HE SAYS THE DEALER TOLD HIM THEY WERE OUT OF PARTS AND WERE NOT GETTING ANY IN UNTIL MID-DECEMBER.
NHTSA complaint #10205025 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). IN AUGUST OF 2007, SHE CALLED HER LOCAL FORD DEALER AND THEY HAVE STATED SINCE THAT TIME THAT THE PARTS WERE UNAVAILABLE. THE DEALER HAS NOT OFFERED TO DISCONNECT THE SPEED CONTROL SWITCH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 64,800. UPDATED 12/12/07
NHTSA complaint #10204829 — an unverified report by a vehicle owner.