Ford Explorer Sport door lock problems

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT BOTH REAR INTERIOR CHILD LOCKS FAILED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THIS WAS A NORMAL OCCURRENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

NHTSA complaint #10714048 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

REAR DOOR GLASS HATCH HINGES CAME OFF.THIS WAS MY WIFES VEHICLE DRIVEN VERY LITTLE UNTIL SHE PASSED AWAY 2009.THEN IT WAS DRIVEN EVEN LESS. BACK HATCH GLASS WAS NEVER USED AS FAR AS I KNOW. SHE ALWAYS USED THE METAL DOOR. I DROVE IT TO GROCERY STORE,PUT GROCERIES IN BACK USING LARGE DOOR. WHEN I GOT HOME I JUST GRABBED GLASS HATCH HANDLE BY MISTAKE,IT CAME OFF IN MY HAND.BOTH HINGES WERE BROKEN. I DON'T KNOW FOR HOW LONG,THE LATCH WAS ALL THAT KEPT IT IN PLACE.WHEN THE LATCH OPENED IT EXPLODED OUTWARD ,RESULTING IN BADLY DAMAGED PAINT AND BOTH REAR DEFROSTER WIRES TO BE TORN OFF GLASS.LUCKILY IT WAS ME AND NOT MY WIFE,COULD HAVE BEEN A LOT WORSE.LIFT CYLINDERS WERE SO STRONG I COULD NOT PUT IT BACK IN PLACE,HAD TO YELL FOR NEIGHBORS FOR HELP!HAD IT REPAIRED LOCAL FORD DEALER.TOLD ME ABOUT RECALL FOR MODELS EXCEPT SPORT.NO RECALL FOR IT.$150.50(NOT INCLUDING PAINT) FOR REPAIRS & 10 DAYS @ DEALER.IT NOW HAS 71,800 MILES GLASS HATCH NEVER USED,IT HAS BROKEN DRIVERS SIDE HINGE AGAIN.07/28/2014.HAVE NOT CONTACTED DEALER AGAIN AS OF THIS TIME. BUT I PLAN TO EXPRESS MY CONCERNS FOR SUCH INADEQUATE REPLACEMENT PARTS. ANY HELP WOULD BE APPRECIATED.THIS VEHICLE WAS PURCHASED NEW, NEVER ABUSED AND WELL MAINTAINED.

NHTSA complaint #10616693 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

2001 FORD EXPLORER SPORT - OVERALL GOOD CONDITION - COMPLAINT INVOLVES FAILURE OF BOTH DOOR POWER LOCKS/HANDLE MECHANISMS. DRIVERS DOOR TOTALLY FAILED AND REPAIRS MADE AT AUTO SHOP, BUT MECHANISM QUICKLY FAILED AGAIN. EXPENSIVE REPAIR. - PASSENGER DOOR LOCK ALSO MALFUNCTIONING MILDLY BUT STILL OPERABLE FOR THE TIME BEING. APPEARS READY TO FAIL HOWEVER SINCE THIS WAS SAME PRIOR SYMPTOM OF THE OPPOSITE DOOR. NO INFORMATION LOCATED ON RECALL FROM FORD PREVIOUSLY FOR THIS PROBLEM.

NHTSA complaint #10477052 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DRIVERS SIDE DOOR LOCK WONT UNLOCK WITH KEY OR WITH HANDLE, CANT UNLOCK DOOR WITH PULL KNOB EITHER,IT'S A DEATH TRAP IF U NEED TO ESCAPE IN THE EVENT OF FIRE OR ACCIDENT, THIS NEEDS TO BE ADDRESSED BY FORD ASAP!!!

NHTSA complaint #10450003 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

IN TRYING TO DETERMINE WHERE A NEW RATTLE WAS COMING I HEARD ON THE WAY HOME, I NOTICED THE REAR GATE GLASS HINGE HAD BROKEN OR BECAME DISLODGED. WHEN TRYING TO SECURE IT TO TAKE IT TO THE DEALERSHIP FOR REPAIR, THE GLASS SLIPPED AND CUT DEEP GASHES INTO THE BODY. I HAD JUST RETURNED HOME AND HAD IT FALLEN OFF ON THE HIGHWAY IT GOOD HAVE CAUSED AN ACCIDENT. THE DEALERSHIP ATTRIBUTED IT TO WEAR AND TEAR EVEN THOUGH I HAD PREVIOUSLY ONLY OPENED THE GLASS LIFT GATE TWICE DURING THE LIFE OF THE CAR. I WAS CHARGED A FEE JUST TO REPLACE THE HINGE. I DID NOT GET HE BODY WORK REPAIRED. THERE WERE RECALLS FOR THIS PROBLEM ON OTHER EXPLORER'S MADE DURING THE SAME PERIOD MINE WAS MADE, BUT I WAS TOLD MY VIN WAS NOT INVOLVED IN THE RECALL. (FORD RECALL NO. 04S20 AND A CAMPAIGN NUMBER 04V442000 AND SAFETY REPORT #10266375 AND #10266836).

NHTSA complaint #10359425 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

I OWN A 2002 FORD EXPLORER SPORT AND REAR GLASS HINGE FRACTURED/BROKE AND CAUSED GLASS TO FALL ON ONE SIDE AND HURT DAUGHTERS WRIST. TOOK TO LOCAL FORD DEALERSHIP AND THEY SAID NO RECALL AND IT WOULD COST $300-$400 TO FIX AND THEN HYDRAULICS PROBABLY WOULD NOT WORK AND GLASS COULD BREAK INCREASING THE COST TO $700 - $800 OR MORE. I SEARCHED AND FOUND NUMEROUS COMPLAINTS ON WEB. I CONTACTED FORD BY PHONE AND WAS TOLD NO RECALL SO TO HAVE FIXED AND KEEP RECEIPT IN CASE THERE WAS A RECALL. THEY SAID NOTHING THEY COULD DO BECAUSE NO RECALL. NO CONCERN FOR SAFETY WAS SHOWN.

NHTSA complaint #10347794 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

I HAVE HAD MY DRIVER'S SEAT RECLINER MECHANISM REPAIRED BEFORE, BUT THE RECLINER DRIVER'S SEAT HAS BROKEN AGAIN. NOW THE RECLINER DRIVER'S SEAT RECLINES TOTALLY, UNTIL IT TOUCHES THE BACK SEAT CUSHION. THE DEALERSHIP TOLD ME THE PART TO REPAIR THE SEAT IS NO LONGER MANUFACTURED. I WAS TOLD I COULD GO TO A SALVAGE YARD TO LOOK FOR THE PART. ON RESEARCHING THE PROBLEM ON THE INTERNET I CAME UPON THE RECALL NOTICE FOR THE EXACT PROBLEM I HAVE HAD WITH THIS VEHICLE.

NHTSA complaint #10347147 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

I OWN A 2002 FORD EXPLORER SPORT. AS I DROVE THE VEHICLE INTO A PARKING LOT I HEARD A CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE. AFTER I PARKED THE VEHICLE, I LOOKED AT THE LIFT GATE AND SAW NO DAMAGE. I OPENED THE BACK DECK OF THE VEHICLE. WHEN I CLOSED IT, THE REAR WINDOW FELL OUT. THE HINGES ON THE REAR GLASS SEPARATED FROM THE VEHICLE CAUSING THE REAR GAS TO FALL OUT. I HAD MY VEHICLE TOWED TO THE NEAREST FORD DEALER, FEARING THAT DRIVING THE VEHICLE WOULD CAUSE THE REAR GLASS TO BREAK. THE DEALER TOLD ME THE COST OF REPAIR WOULD BE $407.00. ALSO INFORMED ME THAT AN EARLIER RECALL HAD BEEN DONE ON THE SAME YEAR REGULAR FORD EXPLORER (02-03) FOR EXACTLY THE SAME ISSUE BUT THEY DID NOT RECALL THE EXPLORER SPORT, EVEN THOUGHT THE SAME PARTS WERE USED ON BOTH VEHICLES.

NHTSA complaint #10341594 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

2001 FORD EXPLORER SPORT: DOOR SUDDENLY STOPPED UNLOCKING WITH THE KEY. I HAVE SINCE DISCOVERED HUNDREDS OF OTHER EXPLORER OWNERS WITH THE SAME STORY. I FEEL THIS IS A SAFETY ISSUE BECAUSE I TRANSPORT MY 10 MONTH OLD DAUGHTER IN THIS CAR, AND I CAN'T AFFORD TO BE LOCKED OUT WITHOUT WARNING DURING THE WINTER.

NHTSA complaint #10302256 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE LOCKS AND DOOR LATCH ON MY 2001 FORD EXPLORER SPORT OBVIOUSLY DO NOT WORK! THE FIRST PROBLEM IS THAT WHILE I'M DRIVING, THE DRIVER'S SIDE DOOR WILL FLY OPEN IF I HIT A BUMP, DRIVE OVER RAILROAD TRACKS OR TURN TOO HARD. MY DOOR HAS OPENED ON THE INTERSTATE, IN ON-COMING TRAFFIC, AND HAS ALMOST HIT OTHER CARS OR OBJECTS. ANY TIME I CLOSE THE PASSENGER OR REAR DOORS, THE DRIVER DOOR WILL POP OPEN. THE SECOND PROBLEM IS THAT THE LOCKS DON'T KEEP THE DOORS SECURED. MY DOOR WILL STILL FLY OPEN EVEN IF THE LOCK IS DOWN. THIS PAST MONDAY, I LEFT MY CAR LOCKED (OR ATLEAST IT APPEARED TO BE LOCKED) IN FRONT OF MY HOUSE AND WITHIN 30 MINUTES SOMEONE HAD BROKEN IN AND STOLEN EVERYTHING. HE APPARENTLY JUST LIFTED THE DOOR HANDLE BECAUSE THERE WAS NO SIGN OF FORCED ENTRY. HE STOLE MY CD PLAYER, CHECKBOOKS, INSURANCE & REGISTRATION CARDS, CASH, AND EVERYTHING ELSE HE COULD CARRY. THE LOCKS AND DOORS ON MY CAR HAVE BEEN AN INCREDIBLE INCONVENIENCE AND SAFETY PROBLEM FOR ME FOR ALMOST 3 YEARS. THE ESTIMATES THAT HAVE BEEN OFFERED ARE TOO EXPENSIVE FOR ME TO AFFORD AS I AM A RECENT COLLEGE GRADUATE.

NHTSA complaint #10272973 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

I HAVE A FORD EXPLORER SPORT 2 DR. .. I HAVE NOTICED THAT IT LIKES TO SLIDE ALOT ESP. AROUND CORNERS. I ACTUALLY WENT AROUND A CORNER ABOUT NOT EVEN 10 MILES PER HOUR AND LOST CONTROL LUCKILY CARS ON OTHER SIDE STOPPED AHEAD WHEN THEY SAW THIS. I WAS NOT HURT BUT ALMOST HIT A TREE AND TELEPHONE POLE.. ALSO MY HINGES BROKE ON REAR WINDOW LEFT SIDE AND THEY SAID MINE WAS NOT COVERED UNDER RECALL!!! OUT OF POCKET EXPENSE AROUND 140.00.

NHTSA complaint #10258313 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

IN 2007, MY 1998 FORD EXPLORER DRIVER DOOR LOCK STOPPED WORKING. IT REALLY DIDN'T BOTHER ME ALL THAT MUCH UNTIL ONE DAY BY ACCIDENT THE DOOR LOCKED AND WOULD NOT COME OPEN. I HAD TO PUSH WITH ALL MY FORCE AND PULL UP ON THE INTERIOR DOOR HANDLE AT THE SAME TIME. FINALLY IT CAME OPEN BUT THE DOOR HANDLE BROKE. NOW IT WAS TO THE POINT OF DISGUST. DIDN'T HAVE THE MONEY TO FIX IT SO WE WAITED UNTIL WE DID. IN 2008, I TOOK MY EXPLORER TO THE LOCAL DEALERSHIP. I WAS QUOTED $197 FOR EVERYTHING, INSTALLATION, PARTS, AND LABOR. BUT WHEN I CAME TO PAY THE BILL I WAS INFORMED IT WAS GOING TO BE ABOUT $100 IF NOT MORE WHEN COMPLETED. SO MY AUNTS BOYFRIEND, WHO DOES AUTO BODY WORK, FIXED IT. IT WAS WORKING FINE, WE STILL HAD TO JIGGLE TO LOCK FROM THE OUTSIDE TO GET THE LOCKS TO UNLOCK. AND THEN ABOUT A WEEK AGO, I WAS GETTING OUT AND THE DOOR HANDLE BROKE AGAIN. THIS TIME THE HANDLE IS STUCK. I NOW HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE OR CRAWL ACROSS THE PASSENGER SIDE. WHICH WE HAVE HAD TO DO THAT IN THE PAST AND IT IS EMBARRASSING. SO NOW I'VE E-MAILED FORD ABOUT MY COMPLAINT AND THAT IS WHERE I WAS INFORMED YOU DONE THE RECALLS. I REALLY LEARNED THAT THERE IS ALOT OF PEOPLE WITH THIS SAME COMPLAINT, WWW.CARCOMPLAINT.COM. I REALLY HOPE YOU CAN HELP RESOLVE THIS MATTER. WHAT SHOULD I DO NEXT? I GUESS JUST BE OUT $200 MORE WHEN I HAVE TO GO BACK TO THE DEALERSHIP....HOPE YOU CAN HELP. THANK YOU FOR YOUR TIME.

NHTSA complaint #10256522 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

1998 FORD EXPLORER DRIVER SIDE DOOR LOCK WON'T OPEN. IT WON'T OPEN IF YOU USE THE KEY, REMOTE, OR MANUALLY TRY TO PULL UP ON IT WHILE INSIDE. HOWEVER, THE OTHER DOORS AND TAILGATE UNLOCK OK. I AM FORCED TO ENTER THE CAR ON THE PASSENGER SIDE AND CLIMB OVER A CONSOLE IN THE MIDDLE TO GET INTO DRIVER SEAT. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AS THERE IS NO WAY TO GET IN OR OUT OF THE CAR ON THE DRIVER SIDE. I AM 76 YEARS OLD AND THIS IS EXTREMELY DIFFICULT TO GET IN OVER THE CONSOLE ON PASSENGER SIDE. THERE ARE NUMEROUS COMPLAINTS ON INTERNET FOR THIS EXACT PROBLEM.

NHTSA complaint #10255186 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THERE WERE NO EVENTS LEADING UP TO THIS FAILURE I WAS DRIVING TO GO SEE A MOVIE. THE DOOR LOCK ON THE DRIVERS SIDE STOPPED WORKING (EVEN WITH A KEY IT WILL NOT UNLOCK). NO PARTS HAVE BEEN REPLACED ON THIS DOOR EXCEPT FOR THE DOOR ITSELF OVER 7 YEARS AGO.

NHTSA complaint #10233280 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE DRIVER SIDE DOOR LOCKS MALFUNCTIONED. AS A RESULT, THE CONTACT CANNOT OPEN THE DRIVER SIDE DOOR. THE FUSE RELAY OF THE VEHICLE IS LOCATED IN THE DRIVER SIDE DOOR, WHICH PREVENTS THE CONTACT FROM CHANGING ANY OF THE FUSES. PRIOR TO THE FAILURE, HE EXPERIENCED ISSUES WITH MANUALLY UNLOCKING THE DOORS WITH THE VEHICLE KEY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 70,300.

NHTSA complaint #10228277 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE DRIVERS SIDE DOOR BEGAN MALFUNCTIONING, LOCKING AND UNLOCKING ITSELF. THIS CONTINUED UNTIL IT JUST LOCKED AND WILL NOT OPEN AT ALL. BOTH THE OUTSIDE AND INSIDE HANDLE HAVE JUST STOPPED WORKING AND I CAN'T GET OUT ON THE DRIVERS SIDE AT ALL.

NHTSA complaint #10211011 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHEN HE TURNS THE KEY IN THE UNLOCKED DOOR OF HIS VEHICLE, THE DOORS BECOME LOCKED. WHEN HE TURNS THE KEY IN THE OPPOSITE DIRECTION, THE DOORS STILL REMAIN LOCKED. WHEN HE PRESSES THE POWER LOCK/UNLOCK BUTTON FROM INSIDE THE VEHICLE, IT WILL LOCK THE DOORS BUT FAIL TO UNLOCK THEM, CAUSING PASSENGERS TO BE TRAPPED IN THE VEHICLE. THE CONTACT HAS HAD TO EXIT THROUGH THE WINDOW. HE HAS NOT TAKEN THE VEHICLE TO A REPAIR SHOP BECAUSE HE WOULD HAVE TO PAY FOR THE REPAIRS AND HE FEELS THE FAILURE SHOULD BE RECALLED. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 60,000.

NHTSA complaint #10199545 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE LOCKS ON MY DOORS KEEP LOCKING BY THEMSELVES AND THE DRIVER SIDE DOOR WONT UNLOCK UNLESS YOU BEAT IT TO DEATH THE BACK LATCH DOES NOT OPEN AT ALL IT IS LOCKED AND WON'T UNLOCK.

NHTSA complaint #10199307 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

HOOD WOULD NOT OPEN. AFTER 2 HOURS OF WORKING ON THE LATCH THROUGH THE GRILLE, I FINALLY WAS ABLE TO OPEN THE HOOD. AFTER BUYING A REPLACEMENT FROM MY LOCAL FORD DEALER,$68.00, AND REPLACING THE CORRODED LATCH, THE NEW ONE WORKED FINE. FOR NOW.

NHTSA complaint #10193396 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DRIVER'S SIDE POWER DOOR LOCK DID NOT UNLOCK EITHER WITH THE KEY OR LOCK BUTTON. IT TOOK MANY ATTEMPTS TO GET THE DOOR UNLOCKED, LEAVING ME NO CHOICE BUT TO EXIT OUT OF THE PASSENGER'S SIDE.

NHTSA complaint #10190511 — an unverified report by a vehicle owner.