Ford Explorer Sport seat problems

SEATS

DRIVER SEAT BOLT

NHTSA complaint #10807626 — an unverified report by a vehicle owner.

SEATS:FRONT ASSEMBLY:RECLINER

I GOT INTO MY CAR TO GO TO LUNCH FROM MY PLACE OF EMPLOYMENT WITH MY CEO. WHEN I SAT DOWN THE SEAT FELL BACK AND THE SEAT BACK WOULD NOT CATCH AGAIN. I TOOK MY LIFE INTO MY HANDS DRIVING HOME THAT EVENING. CONTACTED OUR LOCAL FORD DEALER WHERE WE PURCHASED THE CAR, THEY SAID THE PART WAS NO LONGER AVAILABLE AND THEY COULD NOT FIX IT. THEY NEVER INFORMED US OF A RECALL. UNTIL EXPLORING THE INTERNET TODAY 10-25-2013 WE DID NOT REALIZE THERE WAS A RECALL AT ALL. NHTSA CAMPAIGN ID # 03V281000/NHTSA ACTION #PE03020 OF AUGUST 5-2013. NOW WE CAN NOT LOCATE THE PART.

NHTSA complaint #10549604 — an unverified report by a vehicle owner.

SEATS

I GOT INTO MY CAR TO GO TO LUNCH FROM MY PLACE OF EMPLOYMENT WITH MY CEO. WHEN I SAT DOWN THE SEAT FELL BACK AND THE SEAT BACK WOULD NOT CATCH AGAIN. I TOOK MY LIFE INTO MY HANDS DRIVING HOME THAT EVENING. CONTACTED OUR LOCAL FORD DEALER WHERE WE PURCHASED THE CAR, THEY SAID THE PART WAS NO LONGER AVAILABLE AND THEY COULD NOT FIX IT. THEY NEVER INFORMED US OF A RECALL. UNTIL EXPLORING THE INTERNET TODAY 10-25-2013 WE DID NOT REALIZE THERE WAS A RECALL AT ALL. NHTSA CAMPAIGN ID # 03V281000/NHTSA ACTION #PE03020 OF AUGUST 5-2013. NOW WE CAN NOT LOCATE THE PART.

NHTSA complaint #10549604 — an unverified report by a vehicle owner.

SEATS

1999 FORD EXPLORER SPORT DRIVERS SEAT BACK UNLATCHED ITSELF WHILE DRIVING. LUCKILY ONLY 20 MPH! REAR PASSENGER DRIVERS SIDE SEAT IS FOLDED DOWN FORWARD TO HOLD DRIVERS SEAT IN PLACE, UNTIL I CAN FIND ANOTHER USED SEAT.

NHTSA complaint #10521854 — an unverified report by a vehicle owner.

SEATS

WAS DRIVING AROUND THE CITY WHEN I REACH INTO MY POCKET TO GET MY PHONE AND HEAR A LOUD THUMP COMING FROM THE SEAT AND THE NEXT THING I NOTICE IS THE SEAT RECLINING ALL THE WAY BACK. I WAS ABLE TO BRING IT BACK UP BY FOLDING THE EXTERIOR PASSENGER SEAT TO PROVIDE SOME SORT OF SUPPORT. WHEN I ARRIVED HOME I TRIED INSPECTING WHAT THE ISSUE WAS AND SAW A LARGE FRACTURE RIGHT NEXT TO THE RECLINING MECHANISM. THIS IS POTENTIALLY A HAZARD THAT CAN ONE DAY CAUSE A SEVERE ACCIDENT. I WAS LUCKY ENOUGH TO HAVE BEEN DRIVING SLOW BUT IF I WERE TO BE IN THE FREEWAY THEN IT MIGHT HAVE BEEN SOMETHING MORE SERIOUS. THIS LARGE FRACTURE SEEMS TO DERIVE FROM A POORLY DESIGNED SEAT THAT WEAK METAL OF SOME SORT.

NHTSA complaint #10515714 — an unverified report by a vehicle owner.

SEATS

TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT UPON SITTING IN THE FRONT DRIVER'S SEAT, THE SEAT UNEXPECTEDLY RECLINED. THE CONTACT ALSO STATED THAT THE BOTTOM PORTION OF THE SEAT CUSHION DROPPED DOWNWARD. NUMEROUS AUTHORIZED DEALERS WERE NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NO LONGER MANUFACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V281000 (SEATS:FRONT ASSEMBLY:RECLINER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10450040 — an unverified report by a vehicle owner.

SEATS

TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WOULD UNEXPECTEDLY SHIFT WHILE THE VEHICLE WAS IN MOTION, INCREASING THE RISK OF A CRASH. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V281000 (SEATS:FRONT ASSEMBLY:RECLINER). NO FURTHER ASSISTANCE WAS OFFERED. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 151,000.

NHTSA complaint #10447005 — an unverified report by a vehicle owner.

SEATS:FRONT ASSEMBLY:RECLINER

TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A CHILD PASSENGER IN THE REAR OF THE VEHICLE PULLED ON THE DRIVER SEAT TO RECLINE HERSELF AND THE SEAT RECLINED BACKWARD AND FRACTURED. THE CONTACT STATED THAT THE BOLT THAT HELD THE SETA IN PLACE FRACTURED. THE MANUFACTURER WAS CONTACTED IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 03V281000 (SEATS: FRONT ASSEMBLY: RECLINER) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10378605 — an unverified report by a vehicle owner.

SEATS

TOOK VEHICLE IN TO HAVE NHTSA ACTION NUMBER PE03020 - BOLT REPLACE DUE TO BACK OF SEAT FALLING BACKWARDS DURING DRIVING. BOLT BROKE ALLOWING THE SEAT BACK TO FALL BACKWARDS. WAS INFORMED BY AIRPORT FORD (DEALERSHIP) THAT DUE TO THE BROKEN BOLT THAT THE SEAT FRAME WAS DAMAGED AND I WOULD HAVE TO PAY $350 TO GET THE FRAME FIXED. FORD DEALER INDICATED THAT THEY COULD NOT REPLACE BOLT DUE TO DAMAGE TO SEAT FRAME - WHICH WAS CAUSED BY THE BOLT BREAKING. CALLED FORD MOTOR CO AND THEY SAID THAT AS FAR AS THEY KNEW THE DAMAGED SEAT FRAME CAUSED THE BOLT (WHICH WAS ON THE RECALL) TO BREAK. SO THE DEALER RETURNED THE VEHICLE WITHOUT REPLACING THE BOLT WITH THE SEAT IS STILL BROKEN. WORDING FROM DEALERSHIP "INSPECT- FOUND UNABLE TO REPLACE BOLT-SHEERED OFF INSPEC CONDITION OF MOUNTING AREA INTO SEAT BOTTOM FRAME SEAT BACK ARE BOTH DAMAGED. - FORD DECLINE REPLACED BOTH FRAME SECTIONS DUE TO TIME LENGTH OF OPEN RECALL OPEN SINCE 2003. CUST DECLINE REPAIRS - NO ACTION TAKEN - RETURN VEH TO CUSTOMER IN CONDITION VEHICLE CAME HERE WITH. FORD IS WANTING ME TO PAY $350.00 TO FIX SOMETHING THAT THEIR $2.00. DEFECTIVE BOLT DAMAGED.

NHTSA complaint #10353210 — an unverified report by a vehicle owner.

SEATS

SUBJECT: DEFECTIVE SEAT FRAME CAUSED BY FAULTY SEAT RECLINER BOLT COMMENTS: I HAVE A 1998 FORD EXPLORER SPORT THAT WAS RECALLED BY FORD FOR A FAULTY DRIVERS SEAT RECLINER BOLT. ON JUNE 2ND 2010 I TOOK MY EXPLORER TO FUTURE FORD OF CONCORD CA TO HAVE THE RECALL REPAIR WORK PERFORMED, WHICH IT WAS, BUT WITH A "NOTE TO THE CUSTOMER" FROM THE FORD MECHANIC THAT THE SEAT FRAME WAS DAMAGED AS A RESULT OF THE FAULTY DRIVERS SEAT RECLINER BOLT FOR WHICH MY EXPLORER WAS RECALLED FOR. UPON BEING INFORMED I ASKED MY FORD SERVICE ADVISOR "D.T." HOW FORD PLANNED TO REPAIR THE DAMAGED SEAT FRAME, AND HE REFERRED ME TO THE FUTURE FORD SERVICE MANAGER J.H., WHO IN TURN SAID THAT HIS "COMPUTER SAID" THE PARTS ARE NOT AVAILABLE, AND THAT I WAS WELCOME TO VOICE MY CONCERNS TO FORD MOTOR COMPANY?!?! CAN SOMEONE AT THE DOT PLEASE EVALUATE MY CASE AND IF WARRANTED, APPROACH FORD MOTOR CO. WITH AN ORDER TO REPLACE THE FAULTY PART(S) AT NO COST TO ME SINCE THE DAMAGE TO THE SEAT FRAME WAS CAUSED BY THE FAULTY DRIVERS SEAT RECLINER BOLT? DRIVING ON A DAMAGED DRIVERS SEAT SEAT FRAME DOESN'T SOUND TOO SAFE TO ME! NO DOUBT THIS IS WHY THE MECHANIC AT FUTURE FORD NOTED THIS ON HIS WORK ORDER, AND THE SERVICE ADVISOR THEN NOTIFIED ME.

NHTSA complaint #10352279 — an unverified report by a vehicle owner.

SEATS

I HAVE HAD MY DRIVER'S SEAT RECLINER MECHANISM REPAIRED BEFORE, BUT THE RECLINER DRIVER'S SEAT HAS BROKEN AGAIN. NOW THE RECLINER DRIVER'S SEAT RECLINES TOTALLY, UNTIL IT TOUCHES THE BACK SEAT CUSHION. THE DEALERSHIP TOLD ME THE PART TO REPAIR THE SEAT IS NO LONGER MANUFACTURED. I WAS TOLD I COULD GO TO A SALVAGE YARD TO LOOK FOR THE PART. ON RESEARCHING THE PROBLEM ON THE INTERNET I CAME UPON THE RECALL NOTICE FOR THE EXACT PROBLEM I HAVE HAD WITH THIS VEHICLE.

NHTSA complaint #10347147 — an unverified report by a vehicle owner.

SEATS

FRONT DRIVERS SIDE SEAT TILT LEVER BROKE OFF, PASSENGER SIDE BENT. THERE ARE OTHER REPORTS OF THE SAME THING HAPPENING TO OTHER OWNERS.

NHTSA complaint #10321693 — an unverified report by a vehicle owner.

SEATS

THE DRIVER'S SEAT IS LOOSE AND TILTS TO THE RIGHT. THERE IS CLEARLY SOMETHING WRONG WITH THE WAY IT IS AFFIXED TO THE VEHICLE. THE SEAT RECLINER MECHANISM HAS A DEFECT CAUSING THIS LOOSENESS. THE DEGREE OF LOOSENESS HAS INCREASED SINCE IT BECAME CLEARLY APPARENT IN FEBRUARY OF 2009; 5 MONTHS AFTER PURCHASING THE VEHICLE. IT IS NOW EVEN MORE LOOSE AND THERE IS CLEARLY A PROBLEM THAT COULD LEAD TO HAZARDOUS CONDITIONS IF NOT FIXED BY THE DEALER. I WAS LIED TO AT THE DEALER SEVERAL TIMES, I REQUESTED CARFAX REPEATEDLY, BUT WAS NEVER PROVIDED WITH ONE. I REQUESTED A CAR MANUAL REPEATEDLY, BUT WAS NEVER GIVEN ONE. I OBTAINED A CARFAX ON MY OWN THAT SHOWS THE DEALER LIED ABOUT THE NUMBER OF PREVIOUS OWNERS, THE SERVICE OF ONE FORD RECALL, AND THE EXISTENCE OF A SECOND FORD RECALL. THAT IS THE SEAT RECLINING MECHANISM. THERE IS A SAFETY RECALL 03S04, DATED AUGUST 2003. CERTAIN 2001-2002 MODEL YEAR 2-DOOR EXPLORER/EXPLORER SPORT* VEHICLES EQUIPPED WITH HIGH BACK SEATS, BUT AT THE LOUISVILLE ASSEMBLY PLANT FROM JOB #1, 2001 THROUGH JOB LAST 2002. IN 2001, THE EXPLORER 2-DOOR WAS RENAMED EXPLORER SPORT. AFFECTED VEHICLES ARE IDENTIFIED OASIS. IN ADDITION, FOR A LIST OF VEHICLES ASSIGNED TO YOUR DEALERSHIP, VISIT THE WEBSITE. THIS INFORMATION WAS MADE AVAILABLE ON APRIL 5, 2006. SOME OF THE VEHICLES AFFECTED BY THIS PROGRAM WILL RECEIVE ONE LETTER DESCRIBING BOTH PROGRAMS. FOR CUSTOMERS CONVENIENCE, PLEASE COMPLETE BOTH PROGRAMS 03S03 AND 03S04 DURING ONE CUSTOMER VISIT. THE REASON FOR THIS SAFETY RECALL IS IN SOME OF THE AFFECTED VEHICLES, A BOLT THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE DRIVER SEAT BACK FRAME MAY FRACTURE. IF THIS CONDITION WERE TO OCCUR, THE CUSTOMER MAY EXPERIENCE LOOSENESS OR NOISE IN THE SEAT. IN EXTREME CASES THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT OR THE SECOND ROW CUSHION. THE OCCUPANT COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS, POSSIBLY RESULTING IN A CRASH.

NHTSA complaint #10294511 — an unverified report by a vehicle owner.

SEATS

THE DRIVER'S SIDE FRONT SEAT, WITHOUT WARNING, RECLINED COMPLETELY. MECHANIC BELIEVES THAT THE BOLT HOLDING THE RECLINER MECHANISM TO THE SEAT FRAME IS BROKEN. CURRENTLY USING THE REAR SEAT TO PROP UP THE DRIVER'S SEAT UNTIL A REPLACEMENT SEAT CAN BE FOUND.

NHTSA complaint #10289711 — an unverified report by a vehicle owner.

SEATS

MY 2005 FORD EXPLORER HAS 79,000 MILES ON IT. OVER THE LAST YEAR THE PADDING/CUSHIONING IN THE LEFT FRONT SEAT (THE DRIVER'S SEAT), AGAINST THE DOOR, HAS DETERIORATED TO A DANGEROUS LEVEL. THE METAL FRAME IS EASILY FELT, WITH THE DRIVER'S LEFT ARM, THROUGH THE SEAT COVER. IN ADDITION, THE LEFT SIDE OF THE BOTTOM PADDING FEELS ONE OR TWO INCHES LOWER THAN THE RIGHT SIDE. THIS PRODUCES AN AWKWARD DRIVING POSTURE AND THE DRIVER MUST LEAN AGAINST THE DOOR TO COMPENSATE FOR THE LOSS OF CUSHIONING.

NHTSA complaint #10283027 — an unverified report by a vehicle owner.

SEATS

THIS BOLT WAS REPLACED ON MY VEHICLE IN JAN 2004 AS PART OF THE RECALL. THE NEW BOLT THAT WAS INSTALLED FRACTURED CREATING A VERY SERIOUS CRASH RISK. FORD SAYS THEY WILL ONLY REPLACE ONCE. AUTO RECALL DATE: AUG 05, 2003 VEHICLE COMPONENT: SEATS:FRONT ASSEMBLY:RECLINER ESTIMATED VEHICLES AFFECTED: 1552880 MODEL AFFECTED 1999 FORD EXPLORER 1999 FORD EXPLORER DEFECT SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION. DEFECT CONSEQUENCE: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ESTIMATED VEHICLES AFFECTED: 1552880 NOTES: FORD MOTOR COMPANY 03S04.

NHTSA complaint #10281718 — an unverified report by a vehicle owner.

SEATS:FRONT ASSEMBLY:RECLINER

THIS BOLT WAS REPLACED ON MY VEHICLE IN JAN 2004 AS PART OF THE RECALL. THE NEW BOLT THAT WAS INSTALLED FRACTURED CREATING A VERY SERIOUS CRASH RISK. FORD SAYS THEY WILL ONLY REPLACE ONCE. AUTO RECALL DATE: AUG 05, 2003 VEHICLE COMPONENT: SEATS:FRONT ASSEMBLY:RECLINER ESTIMATED VEHICLES AFFECTED: 1552880 MODEL AFFECTED 1999 FORD EXPLORER 1999 FORD EXPLORER DEFECT SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION. DEFECT CONSEQUENCE: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ESTIMATED VEHICLES AFFECTED: 1552880 NOTES: FORD MOTOR COMPANY 03S04.

NHTSA complaint #10281718 — an unverified report by a vehicle owner.

SEATS

BOTH SEAT TILT LEVERS BEND AND THEN BREAK OFF AFTER ATTEMPTING TO STRAIGHTEN THEM ONCE TOO MANY TIMES. NEW DESIGN STRENGTHENS THE BRACKETS. IF THE BRACKETS BREAK OFF AND THERE IS A SMALL CHILD IN THE BACK, ADULTS WILL NOT BE ABLE TO REMOVE SMALL CHILDREN QUICKLY DURING AN EMERGENCY SINCE THEY CAN'T TILT THE SEATS FORWARD OUT OF THE WAY.

NHTSA complaint #10270139 — an unverified report by a vehicle owner.