STRUCTURE:BODY
BODY MOUNTS DETERIORATED CRUMPLED.BODY DOWN ON FRAME CAUSING IRREGULAR RIDE CONTROL
NHTSA complaint #11143472 — an unverified report by a vehicle owner.
116 of the 939 complaints filed about the Ford Explorer Sport are about the body and structure — 12% of everything owners reported. The worst model year for it is 2001.
116
Complaints
12%
Share of all complaints
6
Crashes
2
Fires
STRUCTURE:BODY
BODY MOUNTS DETERIORATED CRUMPLED.BODY DOWN ON FRAME CAUSING IRREGULAR RIDE CONTROL
NHTSA complaint #11143472 — an unverified report by a vehicle owner.
STRUCTURE:BODY
REAR WINDOW EXPLODED OVERNIGHT WHILE PARKED IN DRIVEWAY. WE LIVE IN SOUTHERN CA AND IT WAS A RARE COLD NIGHT WITH LOWS IN THE 30'S. SECURITY CAMERA'S VERIFIED NO ONE OR NO OBJECT DAMAGED THE WINDOW. IT JUST EXPLODED WHILE PARKED THE GLASS WAS STREWN ACROSS A 3 CAR DRIVEWAY.
NHTSA complaint #10969663 — an unverified report by a vehicle owner.
STRUCTURE:BODY
BODY MOUNTS HAVE DETERIORATED , MECHANICS I HAVE HAD LOOK AT THIS SAID , SHOULD NEVER HAPPEN , IS UNSAFE AND THEY SEE IT ALL THE TIME ON THIS YEAR AND MODEL ALSO HAVE LEARNED THAT THIS PROBLEM CAUSE WINDSHIELD TO CRACK WHEN I APPLIED HARD BREAKING.
NHTSA complaint #10959161 — an unverified report by a vehicle owner.
STRUCTURE:BODY
FORD EXPLORER CRACKED READ PANEL
NHTSA complaint #10950363 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING 50 MPH, A LOUD NOISE WAS HEARD WHEN THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10946504 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I NOTICED THE REAR WINDOW LIFT GATE WAS SLIGHTLY AJAR, SO I CLOSED IT, AND SUDDENLY THE HINGE BRACKET ON THE RIGHT SIDE, CONNECTING THE WINDOW AT THE ROOF, POPPED LOOSE, EXTENDING THE WINDOW LIFT SUPPORT, MAKING IT NOW IMPOSSIBLE TO CLOSE THE BACK LIFT GATE GLASS. I CHECKED INTO THE ISSUE, AND FOUND A RECALL, CAMPAIGN # 04V442000. THIS HINGE HAS NEVER BEEN REPLACED. I WANT TO HAVE THIS FIXED UNDER RECALL.
NHTSA complaint #10927073 — an unverified report by a vehicle owner.
STRUCTURE
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMERGED FROM THE REAR HATCH WINDOW. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE PIECE THAT HELD THE WINDOW IN PLACE WAS FRACTURED. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE IN MARCH OF 2015. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 159,149.
NHTSA complaint #10886191 — an unverified report by a vehicle owner.
STRUCTURE:BODY
REAR LIFTGATE WINDOW COMPLETELY SHATTERED. VEHICLE WAS PARKED AND BEEN SO FOR 3 HOURS. TEMPERATURE WAS ABOUT 60 DEGREES. THERE WAS NO VISIBLE CRACKS OR OTHER DEFECTS. WAS WITNESSED BY SEVERAL PEOPLE. DID NOT JUST CRACK OR BREAK. IT SHATTERED INTO THOUSANDS OR PIECES. WAS NOT BEING OPENED OR CLOSED. VEHICLE WAS COMPLETELY STATIC
NHTSA complaint #10764283 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING AT AN UNKNOWN SPEED, THE BODY MOUNT EMITTED AN ABNORMAL NOISE AND WAS DETERIORATING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10733701 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THIS IS THE SECOND TIME THIS HAS HAPPENED. MY REAR TAILGATE WINDOW EXPLODED. THE CAR HAD BEEN ON FOR ABOUT TEN MINUTES, WARMING UP. I LOADED MY ITEMS INTO THE CAR THROUGH THE TAILGATE WINDOW. WHEN I WAS DONE, I CLOSED THE WINDOW. BEFORE IT WAS EVEN CLOSED, THE WINDOW EXPLODED INTO THOUSANDS OF PIECES. THERE WAS GLASS ALL OVER. THE WINDOW WAS RECENTLY REPLACED AT THE FORD DEALERSHIP.
NHTSA complaint #10680401 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE REAR LIFT GATE ON MY EXPLORER CRACKED ON THE LEFT SIDE OF THE FORD EMBLEM. THE GATE CRACKED DURING NORMAL OPERATION OF THE VEHICLE. I HAVE A HABIT OF LOOKING OVER MY VEHICLE. THE CRACK WAS DISCOVERED WHEN I INSPECTED MY VEHICLE BEFORE GOING INTO MY HOME. ON MY NEXT SERVICE VISIT I ASKED MY FORD DEALER IF THERE HAD BEEN A RECALL FOR THIS DEFECT. I WAS TOLD THAT FORD HAD NOT GENERATED A RECALL FOR THIS DEFECT. THERE MAY BE THOUSANDS OF EXPLORERS WITH THIS DEFECT, I SEE THEM EVERY DAY. I AM VERY DISAPPOINTED WITH THE FORD COMPANY FOR NOT TAKING CARE OF THIS DEFECT. I HAVE PURCHASED MY LAST FORD.
NHTSA complaint #10660711 — an unverified report by a vehicle owner.
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR GLASS HINGES WERE NOT ATTACHED TO THE TAILGATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,260.
NHTSA complaint #10652483 — an unverified report by a vehicle owner.
STRUCTURE
DOORS WILL NOT OPEN HAVE TO CLIMB OUT OF CAR WINDOW ON GROWING PROBLEM FIRST PASSENGER SIDE KNOW DRIVER SIDE A LOT OF EMBARRASSING MOMENTS TRYING TO GET OUT OF CAR AT WORK.
NHTSA complaint #10644812 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE HATCHBACK HINGES FRACTURED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA complaint #10622010 — an unverified report by a vehicle owner.
STRUCTURE:BODY
2001 FORD EXPLORER SPORT. DURING NORMAL DRIVING, A REAR RATTLE/ BANGING NOISE WOULD OCCUR WHEN GOING OVER ROUGH ROAD OR OVER BUMPS. THIS HAS PROGRESSIVELY GOTTEN WORSE OVER TIME. INVESTIGATION AND INSPECTION OF THE VEHICLE HAD REVEALED THAT ALL THE BODY/FRAME MOUNT BUSHINGS HAVE DETERIORATED TO THE POINT THAT THEY WERE CRUMBLING, LEAVING NO SUPPORT/CUSHION BETWEEN BODY AND FRAME. THIS COULD POTENTIALLY MAKE THE VEHICLE UNSAFE AS THERE WOULD BE NO SUPPORT FOR THE BODY, CAUSE EXCESSIVE BODY MOVEMENT AND A SHIFT IN THE VEHICLE WEIGHT DYNAMICS. THIS ISSUE HAS ALREADY BEEN REPORTED IN SEVERAL VEHICLE SAFETY COMPLAINTS PRIOR TO MINE.
NHTSA complaint #10621278 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE LIFT GATE GLASS DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE) DUE TO THE VEHICLE BEING A TWO DOOR AND NOT A FOUR DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10618178 — an unverified report by a vehicle owner.
STRUCTURE:BODY
REAR DOOR GLASS HATCH HINGES CAME OFF.THIS WAS MY WIFES VEHICLE DRIVEN VERY LITTLE UNTIL SHE PASSED AWAY 2009.THEN IT WAS DRIVEN EVEN LESS. BACK HATCH GLASS WAS NEVER USED AS FAR AS I KNOW. SHE ALWAYS USED THE METAL DOOR. I DROVE IT TO GROCERY STORE,PUT GROCERIES IN BACK USING LARGE DOOR. WHEN I GOT HOME I JUST GRABBED GLASS HATCH HANDLE BY MISTAKE,IT CAME OFF IN MY HAND.BOTH HINGES WERE BROKEN. I DON'T KNOW FOR HOW LONG,THE LATCH WAS ALL THAT KEPT IT IN PLACE.WHEN THE LATCH OPENED IT EXPLODED OUTWARD ,RESULTING IN BADLY DAMAGED PAINT AND BOTH REAR DEFROSTER WIRES TO BE TORN OFF GLASS.LUCKILY IT WAS ME AND NOT MY WIFE,COULD HAVE BEEN A LOT WORSE.LIFT CYLINDERS WERE SO STRONG I COULD NOT PUT IT BACK IN PLACE,HAD TO YELL FOR NEIGHBORS FOR HELP!HAD IT REPAIRED LOCAL FORD DEALER.TOLD ME ABOUT RECALL FOR MODELS EXCEPT SPORT.NO RECALL FOR IT.$150.50(NOT INCLUDING PAINT) FOR REPAIRS & 10 DAYS @ DEALER.IT NOW HAS 71,800 MILES GLASS HATCH NEVER USED,IT HAS BROKEN DRIVERS SIDE HINGE AGAIN.07/28/2014.HAVE NOT CONTACTED DEALER AGAIN AS OF THIS TIME. BUT I PLAN TO EXPRESS MY CONCERNS FOR SUCH INADEQUATE REPLACEMENT PARTS. ANY HELP WOULD BE APPRECIATED.THIS VEHICLE WAS PURCHASED NEW, NEVER ABUSED AND WELL MAINTAINED.
NHTSA complaint #10616693 — an unverified report by a vehicle owner.
STRUCTURE
WHILE OPENING MY REAR HATCH WINDOW TO LOAD GROCERIES I NOTICED THE TOP RIGHT HINGE HAD DETACHED FROM THE CAR, LEAVING THE GLASS HATCH HANGING BY A SINGLE HINGE. WHEN I GOT HOME I GOOGLED THE PROBLEM AND DISCOVERED RECALL #04S20 AND MENTIONED IT TO MY DEALER WHEN I TOOK MY CAR IN FOR SERVICING. THEY SAID MY CAR WAS NOT INCLUDED, SO I CALLED FORD AND THEY AGREED. EVEN THOUGH THE RECALL SPECIFIES "ALL FORD EXPLORER MODELS" THEY SAY MINE IS THE 2-DOOR "SPORT" EDITION AND SO ISN'T INCLUDED EVEN THOUGH THE HATCH IS IDENTICAL (I'VE OWNED BOTH). THIS IS AN EXPENSIVE REPAIR AND THIS IS THE 2ND TIME I'VE HAD THIS PROBLEM (THE OTHER HINGE BROKE 2 YEARS AGO). I'D APPRECIATE IT IF YOU COULD DETERMINE IF THE 2-DOOR MODELS ARE SUFFICIENTLY DIFFERENT THAT THEY CAN BE EXEMPTED FROM THIS RECALL, AND IF THEY SHOULD BE INCLUDED TELL ME HOW TO PROCEED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10615568 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
LIFTGATE GLASS HINGES BOTH BROKE CAUSING GLASS TO FALL OFF OF REAR DOOR AND NOW GLASS CANNOT BE OPENED. THIS IS THE SAME PROBLEM AS THE 2002-2003 FORD RECALL #04S20. REF NHTSA CAMPAIGN ID NUMBER 04V442000. FORD DOES NOT INCLUDE THE 2004 EXPLORER IN THEIR RECALL BUT THE PROBLEM IS THE SAME.
NHTSA complaint #10609472 — an unverified report by a vehicle owner.
STRUCTURE:BODY
ALL BODY BUSHINGS WERE DEFECTIVE AND HAD TO BE REPLACED. THE BUSHINGS WERE DESICCATED AND HAD CRUMBLED AWAY. THIS MADE THE VEHICLE UNSAFE WHEN CORNERING AS THERE WAS NOTHING TO SUPPORT THE WEIGHT OF THE BODY BETWEEN IT AND THE FRAME CAUSING EXCESSIVE MOVEMENT AND COMPROMISE OF CENTER OF GRAVITY. ACCORDING TO THE MECHANIC WHO REPLACED MY BUSHINGS, HE HAD SEEN THIS DEFECT ON ALL THE VEHICLES OF THIS MAKE AND MODEL YEAR. HE SAID THAT IT WAS NOT A PROBLEM ON THE 1998 FORD EXPLORER SPORT. I WENT TO A LOCAL JUNK YARD AND LOOKED AT SEVERAL FORD EXPLORER SPORTS AND NOTICED THE SAME DEFECT ON ALL THE 2001 MODEL YEARS. THE 1998 MODEL YEAR HAD BUSHINGS THAT WERE STILL IN GOOD CONDITION.
NHTSA complaint #10598366 — an unverified report by a vehicle owner.