FaultScore

Ford Explorer Sport suspension problems

68 of the 939 complaints filed about the Ford Explorer Sport are about the suspension — 7% of everything owners reported. The worst model year for it is 2001.

68

Complaints

7%

Share of all complaints

3

Crashes

0

Fires

Suspension complaints by model year

Median failure at 107,000 miles

Median failure at 60,000 miles

Median failure at 36,000 miles

Median failure at 65,000 miles

Median failure at 46,441 miles

Median failure at 47,500 miles

Median failure at 80,000 miles

What owners said

2002 Ford Explorer Sport Minneapolis, MN

SUSPENSION

Suspenion and or traction was and the electrical system didnt work good

NHTSA complaint #11675907 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 156,000 miles South Pasadena, CA

SUSPENSION

AS MANY OTHER OWNERS OF THE FORD EXPLORER SPORT HAVE COMPLAINED ABOUT, THERE IS A VERY LOUD BANGING COMING FROM THE REAR END OF MY SUV WHENEVER I DRIVE OVER EVEN THE SLIGHTEST BUMP OR ROUGH ROAD. I HAVE REPLACED THE SHOCKS BUT IT DID NOT MAKE ANY DIFFERENCE TO THIS PROBLEM. IT STILL IS SO LOUD AND THE RIDE REMAINS VERY ROUGH. I NOW UNDERSTAND THAT THE BODY MOUNT BUSHINGS HAVE DETERIORATED AND WILL NEED TO BE REPLACED TO IMPROVE THE RIDE AND MAKE THE VEHICLE SAFE TO DRIVE AGAIN.

NHTSA complaint #10627649 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 74,500 miles Suisun City, CA

SUSPENSION

2001 FORD EXPLORER SPORT. DURING NORMAL DRIVING, A REAR RATTLE/ BANGING NOISE WOULD OCCUR WHEN GOING OVER ROUGH ROAD OR OVER BUMPS. THIS HAS PROGRESSIVELY GOTTEN WORSE OVER TIME. INVESTIGATION AND INSPECTION OF THE VEHICLE HAD REVEALED THAT ALL THE BODY/FRAME MOUNT BUSHINGS HAVE DETERIORATED TO THE POINT THAT THEY WERE CRUMBLING, LEAVING NO SUPPORT/CUSHION BETWEEN BODY AND FRAME. THIS COULD POTENTIALLY MAKE THE VEHICLE UNSAFE AS THERE WOULD BE NO SUPPORT FOR THE BODY, CAUSE EXCESSIVE BODY MOVEMENT AND A SHIFT IN THE VEHICLE WEIGHT DYNAMICS. THIS ISSUE HAS ALREADY BEEN REPORTED IN SEVERAL VEHICLE SAFETY COMPLAINTS PRIOR TO MINE.

NHTSA complaint #10621278 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 40,000 miles Cary, NC

SUSPENSION

A CLUNKING NOISE UNDER THE PASSENGER SEAT. IN LOOKING AT IT, IS SEEMS THERE IS A WORN BODY BUSHING. INVESTIGATION ON THE WEB SHOWS SEVERAL INCIDENCES OF SOMETHING LIKE THIS. THE NOISE HAS GOTTEN WORSE, THE VEHICLE NOW HAS 54000 MILES ON IT.I AM THE ORIGINAL OWNER.

NHTSA complaint #10618698 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 204,551 miles SAN Antonio, TX

SUSPENSION

ALL BODY BUSHINGS WERE DEFECTIVE AND HAD TO BE REPLACED. THE BUSHINGS WERE DESICCATED AND HAD CRUMBLED AWAY. THIS MADE THE VEHICLE UNSAFE WHEN CORNERING AS THERE WAS NOTHING TO SUPPORT THE WEIGHT OF THE BODY BETWEEN IT AND THE FRAME CAUSING EXCESSIVE MOVEMENT AND COMPROMISE OF CENTER OF GRAVITY. ACCORDING TO THE MECHANIC WHO REPLACED MY BUSHINGS, HE HAD SEEN THIS DEFECT ON ALL THE VEHICLES OF THIS MAKE AND MODEL YEAR. HE SAID THAT IT WAS NOT A PROBLEM ON THE 1998 FORD EXPLORER SPORT. I WENT TO A LOCAL JUNK YARD AND LOOKED AT SEVERAL FORD EXPLORER SPORTS AND NOTICED THE SAME DEFECT ON ALL THE 2001 MODEL YEARS. THE 1998 MODEL YEAR HAD BUSHINGS THAT WERE STILL IN GOOD CONDITION.

NHTSA complaint #10598366 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport Jacksonville, TX

SUSPENSION

2001 FORD EXPLORER SPORT. CONSUMER WRITES IN REGARDS TO BUSHING PROBLEMS. *SMD THE CONSUMER STATED THE BUSHINGS DISINTEGRATED. THE COST TO REPLACE THEM, WAS $2000.

NHTSA complaint #10594073 — an unverified report by a vehicle owner.

2003 Ford Explorer Sport at 106,000 miles Quinby, VA

SUSPENSION

SEVERE CLANKING/BANGING NOISE IN PASSENGER REAR. REPLACED SHOCKS. NOISE WORSENED. RESEARCHED AND FOUND NUMEROUS COMPLAINTS REGARDING BODY MOUNTS WITH FORD EXPLORER SPORT VEHICLES. UPON INVESTIGATION - REACHING UP UNDER VEHICLE FOUND NO "BODY INSULATOR LEFT ON PASSENGER SIDE REAR AND ON DRIVER REAR THE INSULATOR CRUMBLED LIKE DIRT AND FINE POWDER. THE BODY MOUNTS APPEARED TO BE MANUFACTURED OF A FOAM LIKE MATERIAL - SUBSTANDARD AT BEST! REPLACEMENT PARTS MUST BE PURCHASED THROUGH FORD SINCE NO OTHER AFTERMARKET PARTS ARE AVAILABLE. PARTS ONLY (THAT BEING ABLE TO SALVAGE THE BOLTS AND SLEEVES) AND PURCHASE THE TWO PAIR OF INSULATORS ONLY - $680.00. THE SAME MATERIAL THAT FAILED AND SHOULD NOT. THERE ARE VEHICLES ON THE ROAD WITH BODY MOUNTS FOR 40 TO 50 YEARS. THIS IS A MANUFACTURER'S RESPONSIBILITY AND THE COST FOR THESE PARTS IS THIEVERY. IT IS UNSAFE TO OPERATE A VEHICLE WITHOUT REPAIRING DEFECTIVE BODY MOUNTS DUE TO THE POSSIBILITY OF BODY ROLL OR OTHER LOSS OF CONTROL. SINCE THE MOUNTS SHOULD NOT FAIL THROUGHOUT THE LIFE OF THE VEHICLE I SINCERELY REQUEST AN INVESTIGATION BE LAUNCHED INTO THE MULTIPLE COMPLAINTS BEING FILED FOR THE YEARS 2001-2003 FORD EXPLORER SPORT BODY MOUNTS.

NHTSA complaint #10532641 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 108,000 miles Danville, VA

SUSPENSION

DRIVING ON HIGHWAY AND HEARD BANGING/BUMPING NOISE COMING FROM REAR OF VEHICLE. INITIALLY THOUGHT THAT JACK HAD CAME LOOSE FROM HOLDER LOCATED IN FENDER WELL COMPARTMENT. UPON INSPECTION JACK WAS FOUND TO BE TIGHT IN HOLDER. NOTICED THAT YOU COULD HEAR THE BANGING NOISE WHEN ROCKING THE VEHICLE UP AND DOWN. CARRIED VEHICLE TO A LOCAL MECHANIC WHO INSPECTED IT AND FOUND THAT THE RIGHT REAR BODY INSULATOR HAD DETERIORATED AND FELL OUT ALLOWING THE EXPLORER'S BODY TO RIDE DIRECTLY ON THE FRAME. MECHANIC STATED THAT HE FELT IT WOULD BE SAFE TO DRIVE VEHICLE BUT ADVISED TOO, THAT IT COULD DAMAGE THE BODY BECAUSE IT WAS RIDING DIRECTLY ON FRAME.COST TO REPAIR = $325 ($110 LABOR + $167 FOR NEW CHASSIS BODY INSULATOR PURCHASED FROM A LOCAL FORD DEALER + 40 FOR USED BODY MOUNT SUPPORTS PURCHASED AT A LOCAL SALVAGE YARD + 8 IN TAXES). MECHANIC HAD TO ALSO TIGHTEN BOLTS ON HINGES HOLDING REAR LIFT GATE ON. MILEAGE ON VEHICLE WAS 108,000.

NHTSA complaint #10515770 — an unverified report by a vehicle owner.

2002 Ford Explorer Sport at 70,000 miles Houston, TX

SUSPENSION

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE VEHICLE BODY MOUNT BUSHINGS WERE CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BODY MOUNT BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 78,000.

NHTSA complaint #10471853 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport Columbus, GA

SUSPENSION

HEARING NOISE BOTH DOWN THE DRIVERS SIDE AND THE FRONT I TOOK MY TRUCK TO THE KNOWN TOP NOTCH SHOP FOR SUSPENSION. IT WAS THERE THAT I WAS TOLD THAT MY BODY/CAB MOUNT BUSHINGS (INSULATORS) WERE SHOT. THEY CRUMBLE IN YOUR HAND IF YOU TOUCH IT. THE QUOTE TO FIX $1100.00 ! ! ! I CALLED THE DEALER AND TO MY SHOCKING SURPRISE JUST THE PARTS (FOUR SETS) DIRECTLY UNDER THE CAB ARE $550....UNBELIEVABLE. THE REASON THE LABOR IS SO HIGH - BECAUSE THEY HAVE TO PULL THE INTERIOR TO GET TO THE BLOTS..FORD IN ALL THEIR WISDOM PUT THEM IN TOP SIDE DOWN ! MY BROTHER LOOKED AT IT FURTHER AND FOUND I WAS MISSING THE DRIVERS BACK BOLT ALL TOGETHER (LOOK INSIDE THE STORAGE BEHIND BACK SEAT)...NEVER THERE. I TOOK MY TRUCK INTO TO SEE WHAT THEY HAD TO SAY ABOUT THE NOISE FRONT AND SIDE. THE MECHANIC WAS PASSIVE ABOUT THE BODY BUSHINGS, CHUCKLED WHEN I ASKED ABOUT PUTTING IN THE MISSING BOLT AND COULD NOT FIND THE FRONT END NOISE. ASKED IF IT COULD BE THE STRUT HE TOLD ME I DID NOT HAVE THEM...ONLY TO CRAWL UNDER THE TRUCK AFTER WE RETURNED FROM THE TEST DRIVE AND SAID OOPS I LIED YOU DO HAVE THEM ! FORD REALLY NEEDS TO GET BETTER MECHANICS AND BETTER MATERIALS. THEY SCREWED UP BY BREAKS THE LAST TIME I WAS THERE SO NEEDLESS TO SAY I WILL NEVER TRUST THEM AGAIN. ANYWAY, WHEN I ASKED WHAT WAS THE BUSHINGS MADE OF, I WAS TOLD ..RUBBER...ONE OF THEIR OWN PART GUYS CONTACTED THE MFG....HE TOO WAS TOLD RUBBER. FOUND ON THE INTERNET...IT IS ACTUALLY.. RUBBER FOAM. ARE YOU KIDDING ME..NO WONDER IT CRUMBLES ! I WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM AFFRAID EVERY TIME I GET IN MY TRUCK BUT HAVE NO OTHER MEANS OF TRANSPORTATION NOR CAN I BUY ANYTHING. SAME ON FORD ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #10445893 — an unverified report by a vehicle owner.

2002 Ford Explorer Sport at 90,500 miles Lutz, FL

SUSPENSION

I JUST PURCHASED A USED 2002 FORD EXPLORER SPORT ON 08/06/2011 SO THAT I HAD A VEHICLE THAT I COULD TAKE THE KIDS ON CAMPING TRIPS. ON 09/04/2011 ON OUR WAY TO DAYTONA BEACH I NOTICED THE CAR WAS PUSHING AND SWERVING IN BOTH DIRECTIONS, I HAD JUST PUT BRAND NEW TIRES ON IT AND REPLACED BOTH THE UPPER CONTROL ARMS AND ALL 4 BALL JOINTS AND HAD AN ALIGNMENT DONE, I THOUGHT THAT IT'S A BIGGER VEHICLE THAN WHAT I'M USED TO AND HAD BEEN A SLIGHTLY WINDY. ON THE WAY HOME ON MONDAY 09/05/2011 IT WAS EVEN WORSE, I COULD FEEL THE BODY ROLLING THE CAR PUSHING ECT.. I PULLED OVER AND CHECKED THE FRONT SUSPENSION. THERE APPEARED TO BE NOTHING WRONG. I CRAWLED HOME A NERVOUS WRECK. WHEN WE UNLOAD THE CAR AT HOME I NOTICED THE CAR WAS SAGGING IN THE LEFT REAR.I CRAWLED UNDER THE VEHICLE. I NOTICED 2 BIG ISSUES, 1ST THE COIL SPRING IS BROKEN WERE LUCKY IT DIDN'T POP OUT AND SHRED A TIRE, AND 2ND ALL OF THE BODY MOUNT BUSHINGS ARE COMPLETELY CRUMBLING OR JUST PLAIN GONE. TALK ABOUT DANGEROUS. I WENT ONLINE AND THERE SEEMS TO BE THOUSANDS OF COMPLAINTS FOR THE 2002 EXPLORERS ON BLOGS AND FORD FORUMS AND TONS OF SITES FOR COMPLAINTS FOR AUTOMOBILES FOR ALL MODELS OF THIS VEHICLE FOR THE EXACT SAME THINGS. I HAVE ALSO SEEN NUMEROUS OTHER COMPLAINTS ON THIS VEHICLE FOR OTHER EQUIPMENT FAILURES ONE OF THEM BEING A WHINING NOISE COMING FROM THE REAREND OF THE CAR WHICH I THOUGHT WAS THE TIRES, BUT APPARENTLY IT IS AN IMPROPERLY ENGINEERED DIFFERENTIAL THAT FORD WILL NOT FIX OR ADMIT THAT THERE IS A PROBLEM WITH ALTHOUGH THERE ARE A COUPLE OF TECHNICAL BULLETINS OUT ON IT. THEY ARE JUST LUCKY THAT MY CHILDREN WERE NOT INJURED. HOW DARE THEY NOT ACCEPT ANY RESPONSIBILITY TO TAKE CARE OF THESE VEHICLES THAT THEY ENGINEERED AND SOLD, USED OR NOT. IF YOU MANUFACTURE AN UNSAFE VEHICLE AND A DEFECTIVE VEHICLE YOU SHOULD BE RESPONSIBLE. IS IT GONNA TAKE A FATHER AND HIS CHILDREN BEING KILLED.

NHTSA complaint #10424133 — an unverified report by a vehicle owner.

2000 Ford Explorer Sport at 192,000 miles Odesssa, FL

SUSPENSION:FRONT

LOWER AND UPPER BALL JOINT MAKING TERRIBLE NOISE, I DID GREASE BUT STILL HAVE NOISE.

NHTSA complaint #10405935 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 75,000 miles Odessa, FL

SUSPENSION

THE BODY MOUNT BUSHINGS BEGAN DETERIORATING SEVERAL YEARS AGO. THE REAR FOUR ARE COMPLETELY DETERIORATED AND CAUSING SAFETY/HANDLING PROBLEMS AND SAFETY CONCERNS ARE BEGINNING TO BE AN ISSUE. FORD MECHANICS SAY THERE IS NO RECALL AND WERE NOT AWARE THAT THIS WAS A PROBLEM. THIS IS HARD TO BELIEVE SINCE I'VE LOCATED SIMILAR REPORTS ALL OVER THE INTERNET AND I ALSO LOCATED MORE THAN 5 SIMILAR COMPLAINTS IN THIS WEBSITE (10331811, 10220625, 10243054, 10248006, 10193852). PLEASE LET ME KNOW IF FORD WILL BE ISSUING A RECALL.

NHTSA complaint #10366436 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 147,000 miles Colchester, VT

SUSPENSION

I HAVE A 2001 FORD EXPLORER SPORT WHICH I BOUGHT NEW. I HAVE ALWAYS MAINTAINED IT PROPERLY AND I BABIED THE VEHICLE. I HAVE REPLACED MANY PARTS ON IT IN THE LAST THREE YEARS FROM BALL JOINTS TO HUB ASSEMBLIES MANY EXPENSIVE REPAIRS. NOW IT IS MAKING NOISE IN THE REAR END AND MY MECHANIC HAS INFORMED ME THAT THE REAR END MAY GO AT ANY TIME. I HAVE RESEARCHED THIS AND FIND THAT MANY OTHER FORD OWNERS ARE EXPERIENCING THE SAME PROBLEM BUT IT IS NOT CONSIDERED A RECALL. I AM NOT IN THE FINANCIAL SITUATION AT THIS TIME TO HAVE THIS REPAIRED AND IT IS MY FEELING WITH SO MANY PEOPLE HAVING THIS PROBLEM WITH THEIR EXPLORERS IT SHOULD BE CONSIDERED A RECALL. I KNOW THAT THIS WON'T MAKE A DIFFERENCE TO ANYONE AND I'LL JUST HAVE TO STRUGGLE ALONG WITH THE PROBLEM UNTIL I CAN SAVE THE MONEY TO HAVE IT REPAIRED BUT YOU CAN BET IF I HADN'T PAID MY PAYMENTS WHILE THE CAR WAS FINANCED THROUGH FORD MOTOR CREDIT YEARS AGO THAT IT WOULD HAVE BEEN REPOED IN NO TIME FLAT. FUNNY HOW THOSE BIG COMPANIES CAN KEEP TRACK OF THOSE THINGS BUT FORGET ABOUT THE SAFETY ISSUES OF THE PRODUCTS THEY PRODUCE. GUESS I'LL HAVE TO GO BACK TO A GRAND PRIX WHEN I MAKE MY NEXT PURCHASE. THE FIELDS TO FILL OUT ASK THE QUESTION "WERE THERE ANY DEATHS OR INJURIES" THERE IS NO WHERE TO CHECK OFF "NOT YET" GO FIGURE..............

NHTSA complaint #10353442 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 101,000 miles Hollywood, FL

SUSPENSION

BODY BUSHING DISINTEGRATED CAUSING INSTABILITY AND RIDE LIKE IN A COVERED WAGON ON A COBBLE STONE STREET.

NHTSA complaint #10331811 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 26,000 miles Wahpeton, ND

SUSPENSION:REAR

REAR PASSENGER SIDE LEAF SPRING WAS FOUND TO BE CRACKED AROUND BUSHINGS FRONT AND REAR WHEN REMOVED FOR REPLACEMENT. 3 FORD DEALERS AND 3 OTHER SHOPS COULD NOT SEE THIS OVER A PERIOD OF 90,000 MILES. IT WASN'T TILL THE BUSHINGS ON THE OTHER SIDE STARTED TO WEAR AND I DECIDED TO REPLACE THE ALL THE COMPONENTS THAT IT WAS FOUND WHEN THE LEAF SPRING SUDDENLY FELL OUT AFTER REMOVING THE U-BOLTS.

NHTSA complaint #10331496 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 53,000 miles Wahpeton, ND

SUSPENSION:FRONT

UPPER BALL JOINTS WORN PREMATURELY.

NHTSA complaint #10331498 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 46,000 miles Wahpeton, ND

SUSPENSION:FRONT

LOWER BALL JOINTS HAD TO BE REPLACED AT 46000 MILES. TOTALLY CUPPED AND RUINED THE TIRES THAT THEY HAD JUST PUT ON THE VEHICLE FROM THE TIRE RECALL.

NHTSA complaint #10331497 — an unverified report by a vehicle owner.

2003 Ford Explorer Sport at 80,000 miles Independence, MO

SUSPENSION:FRONT

I HAVE A 2003 FORD EXPLORER THAT I HAVE HAD TO REPLACE BOTH FRONT WHEEL BEARINGS AND NOW 1 OR BOTH OF THE REAR ONES ARE BAD.

NHTSA complaint #10331507 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 65,000 miles Jackson, MS

SUSPENSION:REAR

TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. WHILE DRIVING OVER A BUMP IN THE ROAD AT ANY SPEED, IT FEELS AS IF THERE ARE NO SHOCK ABSORBERS ON THE VEHICLE. TWO DIFFERENT MECHANICS STATED THAT THE REAR PASSENGER SIDE BUSHINGS WERE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 70,000 AND FAILURE MILEAGE WAS 65,000. UPDATED 10/30/08. *LJ UPDATED 10/30/08.

NHTSA complaint #10243054 — an unverified report by a vehicle owner.

Other Ford Explorer Sport problems