ENGINE
STARTED MY VEHICLE IT MADE A CLUNKING NOISE THEN DIED. THE TIMING CHAIN BROKE AND BROKE ALL THE VALVES OFF THE MOTOR.
NHTSA complaint #10681880 — an unverified report by a vehicle owner.
77 of the 939 complaints filed about the Ford Explorer Sport are about the engine — 8% of everything owners reported. The worst model year for it is 2001.
77
Complaints
8%
Share of all complaints
2
Crashes
10
Fires
ENGINE
STARTED MY VEHICLE IT MADE A CLUNKING NOISE THEN DIED. THE TIMING CHAIN BROKE AND BROKE ALL THE VALVES OFF THE MOTOR.
NHTSA complaint #10681880 — an unverified report by a vehicle owner.
ENGINE
WAS DRIVING THE VEHICLE WHEN I NOTICED SMOKE COMING OUT FROM UNDER THE HOOD. I PULLED OVER AS QUICK AS POSSIBLE INTO A STRIP MALL PARKING LOT. BEFORE I GOT OUT FLAMES WERE COMING OUT OF THE ENGINE COMPARTMENT. I RAN INTO A STORE AND GOT A FIRE EXTINGUISHER TO TRY AND PUT OUT THE FIRE. I FAILED, AS THE WHOLE FRONT OF THE EXPLORER WAS IN FLAMES AS WELL AS THE INTERIOR. THE VEHICLE IS A TOTAL LOSS. THE FIRE DEPARTMENT PUT IT OUT. I HAD THE VEHICLE FOR 7 WEEKS. THE USED DEALER WILL NOT TAKE ANY RESPONSIBILITY. SHOULD THEY? I PURCHASED THE VEHICLE ON MAR. 3,2014 AT OC AUTO EXPO IN WESTMINSTER, CA.
NHTSA complaint #10584719 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE FOUR 02 OXYGEN SENSORS WERE REPLACED. AFTER THE REPAIR THE FAILURE PERSISTED BUT THE VEHICLE WAS NOT FURTHER SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
NHTSA complaint #10564963 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACTED WAS DRIVING 35 MPH WHEN WHITE SMOKE EMITTED FROM THE FENDER OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND DISCOVERED FLAMES WERE COMING FROM UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE AND FIRE DEPARTMENTS WERE CONTACTED AND REPORTS WERE FILED. THE FAILURE CAUSED NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 126,000.
NHTSA complaint #10440126 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
AT 2100-2300 RPM ON ACCELERATION A PINGING SOUND IS HEARD THAT SOUNDS LIKE SPARK KNOCK (DETONATION). THE ACTUAL CAUSE IS FROM DEFECTIVE TIMING CHAIN GUIDES WHICH ALLOWS SLACK IN THE TIMING CHAINS (4.0 ENGINES HAS ONE IN FRONT AND ONE IN REAR) AND IS CAUSING IT TO RATTLE AND EAT AWAY AT THE GUIDES. THIS IS COMMONLY KNOWN AS THE "RATTLE OF DEATH" ON THE FORD 4.0 ENGINES BECAUSE ONCE THE PLASTIC ON THE GUIDES GETS EATEN AWAY BY THE LOOSE TIMING CHAIN, IT EATS INTO THE METAL SUPPORT AND CREATE METAL SHAVINGS THROUGHOUT THE ENGINE WHICH WILL CAUSE FAILURE, IF THE CHAIN DOES NOT FALL OFF FIRST. THIS IS A WELL KNOWN AND WELL DOCUMENTED PROBLEM DUE TO CHEAP TIMING CHAIN GUIDES.
NHTSA complaint #10331759 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING AT SPEED AT 15 MPH, THE VEHICLE LOST ELECTRICAL POWER AND THE ENGINE STALLED. THE STEERING BECAME VERY DIFFICULT TO MANEUVER AND THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER AS A RESULT OF THE FAILURE. THE POLICE ARRIVED ON THE SCENE AND THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP TO BE SERVICED. THE FAILURE RECURRED INTERMITTENTLY AND WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR SERVICE. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 05/21/10.*LJ THE CONSUMER STATED THE FAILURE WOULD HAPPEN WHEN FIRST STARTING TO DRIVE. UPDATED 10/14/10
NHTSA complaint #10323753 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
A FIRE BURNING MY ENTIRE 2002 FORD EXPLORER SPORT IN THE EARLY MORNINGS WHEN THE SUV WASN'T EVEN STARTED.
NHTSA complaint #10323818 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
VEHICLE CAUGHT FIRE. VEHICLE WAS NOT RUNNING AT THE TIME. VEHICLE DESTROYED BY FIRE.
NHTSA complaint #10323671 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT ACCELERATING WHEN BRAKING ROTATING TIRE AXLE IDLE ISSUES.
NHTSA complaint #10263334 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE VEHICLE CAUGHT FIRE WHILE PARKED. THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED. THE ENTIRE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES AND DAMAGED. THE VEHICLE WAS TOWED TO AN IMPOUND. THE DEALER STATED THAT THE VEHICLE WAS NOT ON FIRE WHEN THEY DISCONNECTED THE CRUISE CONTROL. THERE WAS NO POWER RUNNING THROUGH THE VEHICLE. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 158,000.
NHTSA complaint #10255202 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
RIDING IN A CAR IN COLD WEATHER...ALL WE CAN FIGURE AT THIS TIME IS THAT THERE IS SOME KIND OF EXHAUST LEAK..IN THE FORD EXPLORER....THE PASSENGER SHARED WITH THE DRIVE THE SYMPTOMS OF CARBON MONOXIDE POISONING...THE DRIVER LARGER IN STATURE WAS GETTING DROWSY AND NOT THOUGHT MUCH ABOUT SINCE IT WAS AFTER MIDNIGHT, BUT THE OTHER PERSON ENDED UP GETTING IN ANOTHER CAR TRAVELING WITH THEM AND ENDED UP STOPPING THREE OR MORE TIMES DUE TO THE SYMPTOMS....
NHTSA complaint #10252524 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
THIS IS A 7 YEAR OLD VEHICLE AND IT SEEMS AS THOUGH RECALLS CONTINUE. THIS VEHICLE HAS A CHAIN GUIDE PROBLEM THAT SEEMS TO BE MAJOR. WE NOW EITHER NEED A NEW MOTOR OR WE HAVE TO HAVE IT REPLACED FOR 2,500.00 EVERYWHERE WE CHECK. MAJOR PROBLEM. NOT THAT OLD OF A VEHICLE.
NHTSA complaint #10236182 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY NAME IS [XXX] AND I JUST PURCHASED A VEHICLE FROM HWY 100 & LOOMIS RD AUTO SALES (414-617-5673) IN FRANKLIN WISCONSIN ON DEC 13TH. ON THE WAY HOME FROM THE DEALERSHIP THE BRAKES FAILED AND I ALMOST DIDN'T MAKE IT HOME. I TOOK IT TO MY LOCAL MECHANIC IN EVANSVILLE WISCONSIN WHO FIXED THE REAR BRAKES AND I HAD TO PAY OVER 250 DOLLARS TO REPAIR IT. THE DEALER WOULDN'T HELP ME WITH THIS COST OR EVEN ACKNOWLEDGE THAT THEY FAILED TO FIND THAT PROBLEM ON THEIR SAFETY CHECK. AFTER I PICKED UP MY TRUCK THIS THURSDAY THE 20TH, THE CHECK ENGINE LIGHT CAME ON AND ALL POWER TO THE VEHICLE HAS NOW CEASED. MY MECHANIC ALSO INFORMED ME WHEN HE FIXED THE BRAKES THAT NOT ONLY THE BRAKES SHOULD HAVE BEEN DISCOVERED BY THE DEALER BUT I WILL ALSO NEED A NEW EXHAUST SYSTEM AS SOMEONE HAS OBVIOUSLY FIXED IT ENOUGH TO GET IT OFF THE LOT. THAT WILL BE ANOTHER 300 DOLLARS. THE POWER JUST FAILED ON MY WAY HOME FROM MY AUNTS AND NOW THE TRUCK IS DEAD IN MY DRIVEWAY AT HOME. IT WONT START AND I DON'T KNOW WHAT TO DO. THE OWNER OF THE DEALERSHIP WILL NOT RETURN ANY CALLS SO I CAN SOLVE THIS. I JUST WANT THEM TO COME GET THIS LEMON AND GIVE ME THE MONEY I PAID FOR IT BACK PLUS ALL THE EXPENSES I HAVE PUT INTO IT IN LESS THAN A WEEK. THIS IS RIDICULOUS AND I NEED TO KNOW MY RIGHTS AND IF I CAN JUST GET MY MONEY BACK .... I CANT AFFORD TO NOT TO DRIVE TO WORK AND BE STUCK CONTINUOUSLY PAYING FOR A TRUCK THAT HAD SUCH INTENSE PROBLEMS MECHANICALLY AND SAFETY-WISE AND NOW ITS JUST DEAD. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10212587 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
DRIVING ALONG EVERYTHING IS FINE, LOSE POWER PULL OFF THE SIDE OF THE ROAD AND THE VEHICLE I SEE BLACK SMOKE AND THEN FLAMES, COULDN'T GET OUT BECAUSE OF POWER WINDOWS AND LOCKS. WENT TO THE BACK OF THE VEHICLE AND KICKED MY WAY OUT AND THE VEHICLE WAS ENGULFED IN FLAMES IN MINUTES AND BURNED TO THE GROUND.
NHTSA complaint #10207800 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE CRANKSHAFT BROKE OFF AND WENT INTO THE FAN SHIELD. THE FORD MECHANIC SAYS HE HAS NOT SEEN THIS BEFORE AND IT LOOKS LIKE A DEFECT IN THE METAL. IT WAS GOOD THAT I WAS GOING ONLY 30MPH AT THE TIME OR IT WOULD HAVE GONE THROUGHT THE FAN ITS SELF. IT COULD HAVE HAD MANY CONSEQUENCES.
NHTSA complaint #10192477 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
IN FEBRUARY OF 2006, I TOOK MY 2003 FORD EXPLORER IN TO HAVE IT FIXED. AT THE TIME, MY VEHICLE ONLY HAD APP. 36,300 MILES ON IT. I HAD TO HAVE ALL THE SPARK PLUGS REPLACED BECAUSE THEY HAD GONE BAD. I WAS TOLD THE SPARK PLUGS SHOULD HAVE LASTED FOR 90,000 TO 100,000 MILES. IN APRIL OF 2007, WITH APP. 43,000 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN FOR REPAIR AND WAS TOLD THE SPARK PLUG WIRES WERE ARCING AND WERE BURNED. I WAS TOLD THAT THE WIRES WERE ROUTED BADLY AND THAT THEY LAY AGAINST HOT AREAS OF THE CAR. I NOW HAVE TO REPLACE ALL THE WIRES. THE GARAGE HAS CALLED ALL THE DEALERS AND DISTRIBUTORS IN MY AREA FOR THE WIRES AND WAS TOLD THAT THEY CAN'T GET THE WIRES, THAT THEY SEEM TO HAVE BEEN PULLED OFF OF THE SHELF. IF THE WIRES ARE ROUTED BADLY AND LAY AGAINST HOT THINGS, I WOULD THINK EVENTUALLY THAT WOULD START A FIRE. THE GARAGE IS GOING TO GIVE ME THE OLD WIRES JUST IN CASE I NEED THEM. I WOULD THINK AN INVESTIGATION NEEDS TO BE DONE TO SEE IF, IN FACT, THE WIRES ARE ROUTED BADLY AND COULD START A FIRE.
NHTSA complaint #10189777 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
NO EVENTS LED UP TO THE CRANKSHAFT FAILURE. OUR 2000 FORD EXPLORER WAS BEING DRIVEN AS A DAILY ROUTINE TRIP IN TOWN. THE CAR DIED AT A STOP LIGHT. I WAS ABLE TO RESTART THE CAR . THE CAR MADE A LOUD CLUNK. I DROVE THE VEHICLE INTO A PARKING LOT AND SHUT IT OFF. WE HAD A CERTIFIED FORD MECHANIC COME OUT TO LOOK AT THE CAR. HE WAS VERY FAMILIAR WITH THIS V6 ENGINE. HE STATED TO US THAT THE CRANKSHAFT FORD USED WAS A CAST IRON CRANK AND NOT A FORGED STEEL CRANK. WHAT HAPPENS IS THE CRANKSHAFT WILL DEVELOP CRACKS IN IT AND EVENTUALLY BREAK APART. HIS COMMENT WAS IT WAS A BAD IDEA AND BAD DESIGN BY FORD. THIS MECHANIC WORKED FOR FORD FOR 18 YEARS AND STATED THAT THIS PARTICULAR ENGINE WAS USED FROM 1995-2001 AND I BELIEVE HE SAID IT WAS A COLOGNE V6 .OUR 2 OPTIONS AT THIS POINT IS TO PUT IN A NEW MOTOR OR JUNK THE CAR. THIS VEHICLE IS A 2000 FORD EXPLORER SPORT 2 DOOR. TWO WHEEL DRIVE. DEALER MAINTAINED AT 30000,60000,AND RECENTLY AT 90000 MILES .CURRENT MILEAGE IS 91000. OIL CHANGED EVERY 2 MONTHS REGARDLESS. MAINTENANCE RECORDS ARE ALL AVAILABLE. NO REASON FOR AN IMPORTANT COMPONENT LIKE A CRANKSHAFT TO CRACK AND RUIN THE CAR.
NHTSA complaint #10186532 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE ON MY 1997 FORD EXPLORER CAUGHT ON FIRE AND DESTROYED MY VEHICLE.
NHTSA complaint #10164563 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
I BOUGHT A 1999 FORD EXPLORER IN 02 FOR 17,292.44 IN 05 WE HAD TO PUT A NEW MOTOR IN FOR 5,502.47 NOW HERE WE ARE IN 06 AND THE TRANSMISSION WENT OUT TO REPLACE WILL COST US ANOTHER 2,900.00 SO HERE WE HAVE A FORD THAT IS ONLY 5 YEARS OLD WITH 22,794.91 IN IT AND STILL NOT RUNNING I CAN NOT FIND THE RIGHT PERSON TO TALK TO CAUSE THE DEALERSHIP WENT OUT OF BUSINESS.
NHTSA complaint #10155707 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHECK ENGINE LIGHT ON AND RUNNING A LITTLE ROUGH IN COLD WET WEATHER.
NHTSA complaint #10147063 — an unverified report by a vehicle owner.